{"id":"https://openalex.org/W3136928182","doi":"https://doi.org/10.1108/imds-11-2020-0657","title":"Does interest alignment between hotels and online travel agencies intensify review manipulations?","display_name":"Does interest alignment between hotels and online travel agencies intensify review manipulations?","publication_year":2021,"publication_date":"2021-03-15","ids":{"openalex":"https://openalex.org/W3136928182","doi":"https://doi.org/10.1108/imds-11-2020-0657","mag":"3136928182"},"language":"en","primary_location":{"id":"doi:10.1108/imds-11-2020-0657","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-11-2020-0657","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://ira.lib.polyu.edu.hk/bitstream/10397/102721/1/Fan_Interest_Alignment_Hotels.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100772607","display_name":"Yan Chen","orcid":"https://orcid.org/0000-0002-5084-2420"},"institutions":[{"id":"https://openalex.org/I111950717","display_name":"Macau University of Science and Technology","ror":"https://ror.org/03jqs2n27","country_code":"MO","type":"education","lineage":["https://openalex.org/I111950717","https://openalex.org/I4391767947"]}],"countries":["MO"],"is_corresponding":true,"raw_author_name":"Yan Chen","raw_affiliation_strings":["Department of Decision Sciences, Macau University of Science and Technology, Macau, China"],"affiliations":[{"raw_affiliation_string":"Department of Decision Sciences, Macau University of Science and Technology, Macau, China","institution_ids":["https://openalex.org/I111950717"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101809420","display_name":"Tianwei Tang","orcid":"https://orcid.org/0000-0001-7359-598X"},"institutions":[{"id":"https://openalex.org/I111950717","display_name":"Macau University of Science and Technology","ror":"https://ror.org/03jqs2n27","country_code":"MO","type":"education","lineage":["https://openalex.org/I111950717","https://openalex.org/I4391767947"]}],"countries":["MO"],"is_corresponding":false,"raw_author_name":"Tianwei Tang","raw_affiliation_strings":["Department of Decision Sciences, Macau University of Science and Technology, Macau, China"],"affiliations":[{"raw_affiliation_string":"Department of Decision Sciences, Macau University of Science and Technology, Macau, China","institution_ids":["https://openalex.org/I111950717"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5063049229","display_name":"Yongjian Li","orcid":null},"institutions":[{"id":"https://openalex.org/I111950717","display_name":"Macau University of Science and Technology","ror":"https://ror.org/03jqs2n27","country_code":"MO","type":"education","lineage":["https://openalex.org/I111950717","https://openalex.org/I4391767947"]}],"countries":["MO"],"is_corresponding":false,"raw_author_name":"Yongjian Li","raw_affiliation_strings":["Department of Decision Sciences, Macau University of Science and Technology, Macau, China"],"affiliations":[{"raw_affiliation_string":"Department of Decision Sciences, Macau University of Science and Technology, Macau, China","institution_ids":["https://openalex.org/I111950717"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5059620418","display_name":"Di Fan","orcid":"https://orcid.org/0000-0002-1529-9098"},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Di Fan","raw_affiliation_strings":["Institute of Textiles and Clothing, The Hong Kong Polytechnic University, Hongkong, China"],"affiliations":[{"raw_affiliation_string":"Institute of Textiles and Clothing, The Hong Kong Polytechnic University, Hongkong, China","institution_ids":["https://openalex.org/I14243506"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5100772607"],"corresponding_institution_ids":["https://openalex.org/I111950717"],"apc_list":null,"apc_paid":null,"fwci":1.5138,"has_fulltext":true,"cited_by_count":6,"citation_normalized_percentile":{"value":0.86282843,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"121","issue":"6","first_page":"1435","last_page":"1456"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11161","display_name":"Consumer Market Behavior and Pricing","score":0.9939000010490417,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9914000034332275,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/general-partnership","display_name":"General partnership","score":0.7954263687133789},{"id":"https://openalex.org/keywords/agency","display_name":"Agency (philosophy)","score":0.6903530359268188},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6624847650527954},{"id":"https://openalex.org/keywords/matching","display_name":"Matching (statistics)","score":0.6532228589057922},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6421579122543335},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5783486366271973},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5776300430297852},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.5194525122642517},{"id":"https://openalex.org/keywords/tourism","display_name":"Tourism","score":0.4588525891304016},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.42587873339653015},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.27538198232650757},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.10936468839645386},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.10312175750732422},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.08269739151000977},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.07700338959693909}],"concepts":[{"id":"https://openalex.org/C71750763","wikidata":"https://www.wikidata.org/wiki/Q646164","display_name":"General partnership","level":2,"score":0.7954263687133789},{"id":"https://openalex.org/C108170787","wikidata":"https://www.wikidata.org/wiki/Q3951828","display_name":"Agency (philosophy)","level":2,"score":0.6903530359268188},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6624847650527954},{"id":"https://openalex.org/C165064840","wikidata":"https://www.wikidata.org/wiki/Q1321061","display_name":"Matching (statistics)","level":2,"score":0.6532228589057922},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6421579122543335},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5783486366271973},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5776300430297852},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.5194525122642517},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.4588525891304016},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.42587873339653015},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.27538198232650757},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.10936468839645386},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.10312175750732422},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08269739151000977},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.07700338959693909},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/imds-11-2020-0657","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-11-2020-0657","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"},{"id":"pmh:oai:ira.lib.polyu.edu.hk:10397/102721","is_oa":true,"landing_page_url":"http://hdl.handle.net/10397/102721","pdf_url":"http://ira.lib.polyu.edu.hk/bitstream/10397/102721/1/Fan_Interest_Alignment_Hotels.pdf","source":{"id":"https://openalex.org/S4306400205","display_name":"PolyU Institutional Research Archive (Hong Kong Polytechnic University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I14243506","host_organization_name":"Hong Kong Polytechnic University","host_organization_lineage":["https://openalex.org/I14243506"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal/Magazine Article"}],"best_oa_location":{"id":"pmh:oai:ira.lib.polyu.edu.hk:10397/102721","is_oa":true,"landing_page_url":"http://hdl.handle.net/10397/102721","pdf_url":"http://ira.lib.polyu.edu.hk/bitstream/10397/102721/1/Fan_Interest_Alignment_Hotels.pdf","source":{"id":"https://openalex.org/S4306400205","display_name":"PolyU Institutional Research Archive (Hong Kong Polytechnic University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I14243506","host_organization_name":"Hong Kong Polytechnic University","host_organization_lineage":["https://openalex.org/I14243506"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal/Magazine Article"},"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.6100000143051147}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3136928182.pdf","grobid_xml":"https://content.openalex.org/works/W3136928182.grobid-xml"},"referenced_works_count":67,"referenced_works":["https://openalex.org/W139261826","https://openalex.org/W1558799287","https://openalex.org/W1588449224","https://openalex.org/W1602336149","https://openalex.org/W1964778490","https://openalex.org/W1981352167","https://openalex.org/W1983364918","https://openalex.org/W1983814833","https://openalex.org/W1985771617","https://openalex.org/W1988884542","https://openalex.org/W1990627567","https://openalex.org/W1998069393","https://openalex.org/W2005931066","https://openalex.org/W2007405820","https://openalex.org/W2011747645","https://openalex.org/W2012007750","https://openalex.org/W2012327977","https://openalex.org/W2012746252","https://openalex.org/W2015459829","https://openalex.org/W2021307038","https://openalex.org/W2030483771","https://openalex.org/W2037908606","https://openalex.org/W2039808961","https://openalex.org/W2045277357","https://openalex.org/W2047581191","https://openalex.org/W2056568817","https://openalex.org/W2069630233","https://openalex.org/W2070603134","https://openalex.org/W2076361923","https://openalex.org/W2079223345","https://openalex.org/W2086289305","https://openalex.org/W2095299437","https://openalex.org/W2095884942","https://openalex.org/W2109020490","https://openalex.org/W2110405866","https://openalex.org/W2125326971","https://openalex.org/W2127887790","https://openalex.org/W2131752840","https://openalex.org/W2133469585","https://openalex.org/W2149993944","https://openalex.org/W2155163959","https://openalex.org/W2164824703","https://openalex.org/W2275869402","https://openalex.org/W2294245600","https://openalex.org/W2329745760","https://openalex.org/W2410217157","https://openalex.org/W2549624130","https://openalex.org/W2743994853","https://openalex.org/W2752617332","https://openalex.org/W2763286567","https://openalex.org/W2765792598","https://openalex.org/W2777405028","https://openalex.org/W2780913480","https://openalex.org/W2791817315","https://openalex.org/W2899302442","https://openalex.org/W2901104767","https://openalex.org/W2921061049","https://openalex.org/W2965812112","https://openalex.org/W3011865677","https://openalex.org/W3122952517","https://openalex.org/W3123091093","https://openalex.org/W3123695382","https://openalex.org/W3124804010","https://openalex.org/W4232245925","https://openalex.org/W4239435971","https://openalex.org/W4240647238","https://openalex.org/W4254894920"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W4200071106","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"This":[1,139],"study":[2,143],"examines":[3],"whether":[4],"a":[5,27,33,39,46,70,84,100],"higher":[6,71,76],"interest":[7,72,86],"alignment":[8],"between":[9],"online":[10,35],"travel":[11,36,40],"agencies":[12],"(OTAs;":[13],"hosting":[14,137,149],"platform)":[15],"and":[16,38,123],"hotels":[17,68,82],"(business":[18],"owners)":[19],"will":[20],"intensify":[21],"review":[22,56,131,152],"manipulation":[23,112],"activities.":[24],"Design/methodology/approach":[25],"With":[26],"panel":[28],"data":[29],"set":[30],"collected":[31],"from":[32,135],"Chinese":[34],"agency":[37],"search":[41,97],"engine,":[42],"the":[43,52,63,96,105,114,136,141,145,148],"authors":[44,60],"develop":[45],"matching-based":[47],"difference-indifference":[48],"approach":[49],"to":[50],"examine":[51],"presence":[53],"of":[54,65,79,119,147],"partnership-intensified":[55,111],"manipulation.":[57],"Findings":[58],"The":[59],"find":[61],"that":[62,109,130],"ratings":[64,94],"agency's":[66],"partner":[67],"(with":[69,83],"alignment)":[73],"are":[74,90],"abnormally":[75],"than":[77],"those":[78],"matched":[80],"non-partner":[81],"lower":[85],"alignment),":[87],"after":[88],"they":[89],"benchmarked":[91],"with":[92],"their":[93],"on":[95],"engine":[98],"(without":[99],"partnership":[101],"business":[102],"model).":[103],"Further,":[104],"analysis":[106],"results":[107],"indicate":[108],"this":[110],"deteriorates":[113],"hotel's":[115],"sales":[116],"performance":[117],"because":[118],"damaged":[120],"customer":[121],"trust":[122],"satisfaction.":[124],"Originality/value":[125],"Previous":[126],"studies":[127],"implicitly":[128],"assume":[129],"manipulator":[132],"is":[133,140],"independent":[134],"platform.":[138],"first":[142],"examining":[144],"role":[146],"platform":[150],"in":[151],"manipulations.":[153]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}
