{"id":"https://openalex.org/W3212418528","doi":"https://doi.org/10.1108/imds-08-2020-0497","title":"Alleviating the impact of SNS fatigue on user discontinuance","display_name":"Alleviating the impact of SNS fatigue on user discontinuance","publication_year":2021,"publication_date":"2021-11-14","ids":{"openalex":"https://openalex.org/W3212418528","doi":"https://doi.org/10.1108/imds-08-2020-0497","mag":"3212418528"},"language":"en","primary_location":{"id":"doi:10.1108/imds-08-2020-0497","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-08-2020-0497","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5023964616","display_name":"One-Ki Daniel Lee","orcid":"https://orcid.org/0000-0001-9571-3908"},"institutions":[{"id":"https://openalex.org/I33434090","display_name":"University of Massachusetts Boston","ror":"https://ror.org/04ydmy275","country_code":"US","type":"education","lineage":["https://openalex.org/I33434090"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"One-Ki Daniel Lee","raw_affiliation_strings":["College of Management, University of Massachusetts, Boston, Massachusetts, USA"],"raw_orcid":"https://orcid.org/0000-0001-9571-3908","affiliations":[{"raw_affiliation_string":"College of Management, University of Massachusetts, Boston, Massachusetts, USA","institution_ids":["https://openalex.org/I33434090"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5057594747","display_name":"Seoyoun Lee","orcid":"https://orcid.org/0000-0003-1116-7538"},"institutions":[{"id":"https://openalex.org/I125839683","display_name":"Beijing Institute of Technology","ror":"https://ror.org/01skt4w74","country_code":"CN","type":"education","lineage":["https://openalex.org/I125839683","https://openalex.org/I890469752"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Seoyoun Lee","raw_affiliation_strings":["School of Management and Economics, Beijing Institute of Technology, Beijing, China"],"raw_orcid":"https://orcid.org/0000-0003-1116-7538","affiliations":[{"raw_affiliation_string":"School of Management and Economics, Beijing Institute of Technology, Beijing, China","institution_ids":["https://openalex.org/I125839683"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084545856","display_name":"Woojong Suh","orcid":"https://orcid.org/0000-0002-3448-7465"},"institutions":[{"id":"https://openalex.org/I191879574","display_name":"Inha University","ror":"https://ror.org/01easw929","country_code":"KR","type":"education","lineage":["https://openalex.org/I191879574"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Woojong Suh","raw_affiliation_strings":["Business Administration, Inha University, Incheon, Republic of Korea"],"raw_orcid":"https://orcid.org/0000-0002-3448-7465","affiliations":[{"raw_affiliation_string":"Business Administration, Inha University, Incheon, Republic of Korea","institution_ids":["https://openalex.org/I191879574"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5013954140","display_name":"Younghoon Chang","orcid":"https://orcid.org/0000-0003-1421-5777"},"institutions":[{"id":"https://openalex.org/I125839683","display_name":"Beijing Institute of Technology","ror":"https://ror.org/01skt4w74","country_code":"CN","type":"education","lineage":["https://openalex.org/I125839683","https://openalex.org/I890469752"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Younghoon Chang","raw_affiliation_strings":["School of Management and Economics, Beijing Institute of Technology, Beijing, China"],"raw_orcid":"https://orcid.org/0000-0003-1421-5777","affiliations":[{"raw_affiliation_string":"School of Management and Economics, Beijing Institute of Technology, Beijing, China","institution_ids":["https://openalex.org/I125839683"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.1951,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.94353185,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":98},"biblio":{"volume":"122","issue":"1","first_page":"292","last_page":"321"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10355","display_name":"Impact of Technology on Adolescents","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10355","display_name":"Impact of Technology on Adolescents","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9944000244140625,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/moderation","display_name":"Moderation","score":0.6955353617668152},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.671093225479126},{"id":"https://openalex.org/keywords/feeling","display_name":"Feeling","score":0.6364148855209351},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.5130085349082947},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.47211992740631104},{"id":"https://openalex.org/keywords/perspective","display_name":"Perspective (graphical)","score":0.44267627596855164},{"id":"https://openalex.org/keywords/social-network-service","display_name":"Social network service","score":0.4215904474258423},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4204506278038025},{"id":"https://openalex.org/keywords/applied-psychology","display_name":"Applied psychology","score":0.3467583656311035},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.32588016986846924},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.30576595664024353},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.26959216594696045},{"id":"https://openalex.org/keywords/social-influence","display_name":"Social influence","score":0.23185139894485474}],"concepts":[{"id":"https://openalex.org/C93225998","wikidata":"https://www.wikidata.org/wiki/Q1941972","display_name":"Moderation","level":2,"score":0.6955353617668152},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.671093225479126},{"id":"https://openalex.org/C122980154","wikidata":"https://www.wikidata.org/wiki/Q205555","display_name":"Feeling","level":2,"score":0.6364148855209351},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5130085349082947},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.47211992740631104},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.44267627596855164},{"id":"https://openalex.org/C2988957881","wikidata":"https://www.wikidata.org/wiki/Q3220391","display_name":"Social network service","level":3,"score":0.4215904474258423},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4204506278038025},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.3467583656311035},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.32588016986846924},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.30576595664024353},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.26959216594696045},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.23185139894485474},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/imds-08-2020-0497","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-08-2020-0497","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10","score":0.7400000095367432}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":106,"referenced_works":["https://openalex.org/W115183765","https://openalex.org/W1485916023","https://openalex.org/W1502677769","https://openalex.org/W1516259771","https://openalex.org/W1520748436","https://openalex.org/W1552242163","https://openalex.org/W1577753341","https://openalex.org/W1606325646","https://openalex.org/W1966036241","https://openalex.org/W1966374109","https://openalex.org/W1980511580","https://openalex.org/W1981531558","https://openalex.org/W1982697094","https://openalex.org/W1984588326","https://openalex.org/W1986339133","https://openalex.org/W1986901843","https://openalex.org/W1987258130","https://openalex.org/W1988050849","https://openalex.org/W1995564359","https://openalex.org/W1996587039","https://openalex.org/W2003429563","https://openalex.org/W2003487656","https://openalex.org/W2006878514","https://openalex.org/W2009999085","https://openalex.org/W2010272748","https://openalex.org/W2019507850","https://openalex.org/W2030201470","https://openalex.org/W2043358804","https://openalex.org/W2044600109","https://openalex.org/W2044879847","https://openalex.org/W2049100283","https://openalex.org/W2052871303","https://openalex.org/W2058084111","https://openalex.org/W2058098661","https://openalex.org/W2058927356","https://openalex.org/W2062723934","https://openalex.org/W2064369906","https://openalex.org/W2068206956","https://openalex.org/W2071666535","https://openalex.org/W2072500831","https://openalex.org/W2075915611","https://openalex.org/W2086040578","https://openalex.org/W2087666960","https://openalex.org/W2087765149","https://openalex.org/W2098046791","https://openalex.org/W2098685541","https://openalex.org/W2099556653","https://openalex.org/W2104554137","https://openalex.org/W2105846236","https://openalex.org/W2106103812","https://openalex.org/W2106267564","https://openalex.org/W2109469951","https://openalex.org/W2110380947","https://openalex.org/W2114633054","https://openalex.org/W2115981184","https://openalex.org/W2116305749","https://openalex.org/W2116721563","https://openalex.org/W2125133503","https://openalex.org/W2131875738","https://openalex.org/W2134884007","https://openalex.org/W2139440972","https://openalex.org/W2140561695","https://openalex.org/W2150785224","https://openalex.org/W2151315308","https://openalex.org/W2154423338","https://openalex.org/W2156926719","https://openalex.org/W2162789680","https://openalex.org/W2163762705","https://openalex.org/W2165291332","https://openalex.org/W2180878979","https://openalex.org/W2190239449","https://openalex.org/W2264067869","https://openalex.org/W2293041047","https://openalex.org/W2303899691","https://openalex.org/W2317503354","https://openalex.org/W2334884533","https://openalex.org/W2515702157","https://openalex.org/W2526204220","https://openalex.org/W2531468424","https://openalex.org/W2558191778","https://openalex.org/W2573436863","https://openalex.org/W2762344690","https://openalex.org/W2789398563","https://openalex.org/W2792445075","https://openalex.org/W2796322086","https://openalex.org/W2805289669","https://openalex.org/W2883688012","https://openalex.org/W2887994660","https://openalex.org/W2903424211","https://openalex.org/W2919052319","https://openalex.org/W2933803506","https://openalex.org/W2947072900","https://openalex.org/W2953609568","https://openalex.org/W2980195765","https://openalex.org/W3005943023","https://openalex.org/W3082100348","https://openalex.org/W3085709861","https://openalex.org/W3093599285","https://openalex.org/W3100680801","https://openalex.org/W3111202493","https://openalex.org/W3116135930","https://openalex.org/W3121329246","https://openalex.org/W3122768841","https://openalex.org/W3122877168","https://openalex.org/W3126094737","https://openalex.org/W4235678817"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W4200071106","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"Social":[1],"networking":[2],"services":[3,173],"(SNSs)":[4],"have":[5],"become":[6],"deeply":[7],"ingrained":[8],"into":[9],"our":[10],"daily":[11],"life.":[12],"However,":[13,132],"it":[14],"has":[15],"often":[16],"been":[17],"reported":[18],"that":[19,51,124],"users":[20],"experience":[21],"negative":[22,48,73],"feelings":[23],"regarding":[24],"SNS":[25,32,45,58,76,102,118,125,150,166],"usage.":[26],"This":[27,41,60],"phenomenon":[28],"presents":[29],"challenges":[30],"for":[31,174],"providers":[33,167],"in":[34],"retaining":[35],"or":[36],"increasing":[37],"their":[38,172],"customer":[39],"base.":[40],"study":[42,61,161],"focuses":[43],"on":[44,78,97],"fatigue,":[46],"a":[47,88],"psychological":[49],"state":[50],"can":[52],"lead":[53],"to":[54,128,164,170],"discontinuance":[55,105,130,154],"intention":[56,106],"among":[57],"users.":[59,119],"proposes":[62],"two":[63],"distinctive":[64],"SNS-specific":[65,95,134],"contexts":[66,96],"and":[67,104,141,152],"investigates":[68],"how":[69],"they":[70],"alleviate":[71],"the":[72,84,94,98,133,147],"effect":[74],"of":[75,93,116,159],"fatigue":[77,103,126,151],"user":[79,129,153,176],"behavior.":[80],"Design/methodology/approach":[81],"Drawing":[82],"upon":[83],"context-specific":[85],"theorization":[86],"perspective,":[87],"model":[89,110],"involving":[90],"moderation":[91],"effects":[92],"relationship":[99,148],"between":[100,149],"user's":[101],"was":[107,111],"proposed.":[108],"The":[109,121,157],"tested":[112],"using":[113],"survey":[114],"data":[115],"active":[117],"Findings":[120],"results":[122],"indicate":[123],"leads":[127],"intention.":[131,155],"contexts,":[135],"such":[136],"as":[137],"social":[138],"interaction":[139],"context":[140],"platform":[142],"service":[143],"context,":[144],"negatively":[145],"moderate":[146],"Originality/value":[156],"findings":[158],"this":[160],"are":[162],"expected":[163],"help":[165],"develop":[168],"strategies":[169],"improve":[171],"effective":[175],"retention.":[177]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":4}],"updated_date":"2026-06-19T17:40:00.097472","created_date":"2025-10-10T00:00:00"}