{"id":"https://openalex.org/W4409302146","doi":"https://doi.org/10.1108/imds-07-2024-0722","title":"Harnessing dual process theory for online product evaluation based on user-generated content","display_name":"Harnessing dual process theory for online product evaluation based on user-generated content","publication_year":2025,"publication_date":"2025-04-09","ids":{"openalex":"https://openalex.org/W4409302146","doi":"https://doi.org/10.1108/imds-07-2024-0722"},"language":"en","primary_location":{"id":"doi:10.1108/imds-07-2024-0722","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-07-2024-0722","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101923566","display_name":"Yang Li","orcid":"https://orcid.org/0000-0002-5727-266X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yang Li","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-5727-266X","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100437308","display_name":"Zeshui Xu","orcid":"https://orcid.org/0000-0003-3547-2908"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Zeshui Xu","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5045377486","display_name":"Thompson S.H. Teo","orcid":"https://orcid.org/0000-0002-4301-7430"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Thompson Teo","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-4301-7430","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":23.8421,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.99450484,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":100},"biblio":{"volume":"125","issue":"6","first_page":"2129","last_page":"2154"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9926999807357788,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13083","display_name":"Advanced Text Analysis Techniques","score":0.9614999890327454,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9405999779701233,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/dual","display_name":"Dual (grammatical number)","score":0.6525298953056335},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6277295351028442},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5936177968978882},{"id":"https://openalex.org/keywords/content","display_name":"Content (measure theory)","score":0.5888265371322632},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5754815340042114},{"id":"https://openalex.org/keywords/user-generated-content","display_name":"User-generated content","score":0.48215147852897644},{"id":"https://openalex.org/keywords/dual-process-theory","display_name":"Dual process theory (moral psychology)","score":0.42327946424484253},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.37632426619529724},{"id":"https://openalex.org/keywords/process-engineering","display_name":"Process engineering","score":0.34592562913894653},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.27647799253463745},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.19144588708877563},{"id":"https://openalex.org/keywords/mathematics","display_name":"Mathematics","score":0.19107046723365784},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.17737409472465515},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.08538123965263367},{"id":"https://openalex.org/keywords/art","display_name":"Art","score":0.07688197493553162},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.07504203915596008},{"id":"https://openalex.org/keywords/social-media","display_name":"Social media","score":0.05902537703514099}],"concepts":[{"id":"https://openalex.org/C2780980858","wikidata":"https://www.wikidata.org/wiki/Q110022","display_name":"Dual (grammatical number)","level":2,"score":0.6525298953056335},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6277295351028442},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5936177968978882},{"id":"https://openalex.org/C2778152352","wikidata":"https://www.wikidata.org/wiki/Q5165061","display_name":"Content (measure theory)","level":2,"score":0.5888265371322632},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5754815340042114},{"id":"https://openalex.org/C101293273","wikidata":"https://www.wikidata.org/wiki/Q579716","display_name":"User-generated content","level":3,"score":0.48215147852897644},{"id":"https://openalex.org/C2780203653","wikidata":"https://www.wikidata.org/wiki/Q17009571","display_name":"Dual process theory (moral psychology)","level":3,"score":0.42327946424484253},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.37632426619529724},{"id":"https://openalex.org/C21880701","wikidata":"https://www.wikidata.org/wiki/Q2144042","display_name":"Process engineering","level":1,"score":0.34592562913894653},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.27647799253463745},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.19144588708877563},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.19107046723365784},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.17737409472465515},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.08538123965263367},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.07688197493553162},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.07504203915596008},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.05902537703514099},{"id":"https://openalex.org/C57996006","wikidata":"https://www.wikidata.org/wiki/Q6909105","display_name":"Moral disengagement","level":2,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C124952713","wikidata":"https://www.wikidata.org/wiki/Q8242","display_name":"Literature","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/imds-07-2024-0722","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-07-2024-0722","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":68,"referenced_works":["https://openalex.org/W1971882196","https://openalex.org/W2039808961","https://openalex.org/W2046854991","https://openalex.org/W2123442489","https://openalex.org/W2155479778","https://openalex.org/W2395566370","https://openalex.org/W2474884296","https://openalex.org/W2535122198","https://openalex.org/W2609827455","https://openalex.org/W2756843368","https://openalex.org/W2780913480","https://openalex.org/W2806437363","https://openalex.org/W2811044733","https://openalex.org/W2893399842","https://openalex.org/W2908683160","https://openalex.org/W2910166918","https://openalex.org/W2910168674","https://openalex.org/W2921404976","https://openalex.org/W2945943453","https://openalex.org/W2950446185","https://openalex.org/W2955283759","https://openalex.org/W2959857331","https://openalex.org/W2966295164","https://openalex.org/W2967416780","https://openalex.org/W2969680646","https://openalex.org/W2973453257","https://openalex.org/W2999333763","https://openalex.org/W3006380840","https://openalex.org/W3009436785","https://openalex.org/W3026897630","https://openalex.org/W3037729465","https://openalex.org/W3088807475","https://openalex.org/W3094067205","https://openalex.org/W3117341398","https://openalex.org/W3122395526","https://openalex.org/W3123231639","https://openalex.org/W3139163119","https://openalex.org/W3159675196","https://openalex.org/W3185062551","https://openalex.org/W3200627326","https://openalex.org/W3201568893","https://openalex.org/W4220924755","https://openalex.org/W4221012559","https://openalex.org/W4223917599","https://openalex.org/W4281285439","https://openalex.org/W4281739989","https://openalex.org/W4283160592","https://openalex.org/W4283775316","https://openalex.org/W4283805834","https://openalex.org/W4295359881","https://openalex.org/W4307960558","https://openalex.org/W4310804083","https://openalex.org/W4311477875","https://openalex.org/W4312157430","https://openalex.org/W4313828183","https://openalex.org/W4320473700","https://openalex.org/W4328111750","https://openalex.org/W4361028522","https://openalex.org/W4366165311","https://openalex.org/W4388800341","https://openalex.org/W4392797757","https://openalex.org/W4394969102","https://openalex.org/W4397019654","https://openalex.org/W4397030792","https://openalex.org/W4398216733","https://openalex.org/W4400225515","https://openalex.org/W4400346832","https://openalex.org/W4404358132"],"related_works":["https://openalex.org/W2394202670","https://openalex.org/W4384627443","https://openalex.org/W2099058918","https://openalex.org/W2772709740","https://openalex.org/W92751545","https://openalex.org/W4295709008","https://openalex.org/W3183611733","https://openalex.org/W2901542937","https://openalex.org/W4390017791","https://openalex.org/W1574459091"],"abstract_inverted_index":{"Purpose":[0],"In":[1],"the":[2,7,28,41,55,119,126,180,188,198,212],"vast":[3],"domain":[4],"of":[5,9,30,93,121,128,157,169,190],"e-commerce,":[6],"evaluation":[8,56,69,113],"products":[10],"through":[11,77],"user-generated":[12],"content":[13],"(UGC)":[14],"has":[15],"become":[16],"a":[17,247],"crucial":[18,181],"factor":[19],"in":[20,34,60,124,152,186,218,246],"how":[21,40,73,109,164,232],"consumers":[22,74,165],"make":[23],"decisions.":[24],"This":[25,116],"research":[26,65,117],"investigates":[27],"application":[29],"dual":[31,61,161,199],"process":[32,62,75,200],"theory":[33,201],"online":[35,203],"product":[36,175,204],"evaluation,":[37,205],"focusing":[38],"on":[39,137,192],"cognitive":[42,86,122,183,213],"processes":[43,162,184,245],"System":[44,47,130,149],"1":[45,131],"and":[46,52,82,99,102,145,229,242,250],"2":[48,150],"shape":[49],"consumer":[50,193,216,240],"judgments":[51,135],"interact":[53],"during":[54],"process.":[57],"Design/methodology/approach":[58],"Grounded":[59],"theory,":[63],"this":[64,206],"presents":[66],"three":[67],"distinct":[68],"models":[70,89],"that":[71],"illustrate":[72],"UGC":[76,191,237],"both":[78],"automatic":[79],"(System":[80,84],"1)":[81],"deliberate":[83],"2)":[85],"systems.":[87],"The":[88,177,221],"incorporate":[90],"various":[91,167],"elements":[92,111],"UGC,":[94,170],"including":[95],"ratings,":[96],"textual":[97,158],"reviews":[98],"helpfulness":[100,146],"votes,":[101,147],"are":[103],"supported":[104],"by":[105],"empirical":[106],"evidence":[107],"showing":[108],"these":[110],"impact":[112,189],"outcomes.":[114],"Findings":[115],"highlights":[118],"role":[120,182],"systems":[123],"shaping":[125],"formation":[127],"evaluations.":[129,176],"facilitates":[132],"quick,":[133],"intuitive":[134],"based":[136],"simple":[138],"clues":[139],"like":[140],"average":[141],"rating,":[142],"rating":[143],"distribution":[144],"while":[148],"engages":[151],"more":[153,248],"deliberate,":[154],"analytical":[155],"processing":[156],"information.":[159],"These":[160],"determine":[163],"prioritize":[166],"aspects":[168],"ultimately":[171],"influencing":[172],"their":[173],"final":[174],"findings":[178,222],"emphasize":[179],"play":[185],"determining":[187],"decision-making.":[194],"Originality/value":[195],"By":[196],"applying":[197],"to":[202,238],"study":[207],"uncovers":[208],"new":[209],"insights":[210],"into":[211],"mechanisms":[214],"driving":[215],"behavior":[217],"digital":[219],"commerce.":[220],"offer":[223],"valuable":[224],"implications":[225],"for":[226],"e-commerce":[227],"platforms":[228],"marketers,":[230],"highlighting":[231],"they":[233],"can":[234],"effectively":[235],"leverage":[236],"influence":[239],"evaluations":[241],"improve":[243],"decision-making":[244],"targeted":[249],"effective":[251],"way.":[252]},"counts_by_year":[{"year":2026,"cited_by_count":8},{"year":2025,"cited_by_count":2}],"updated_date":"2026-07-25T15:57:00.446498","created_date":"2025-10-10T00:00:00"}