{"id":"https://openalex.org/W4391436743","doi":"https://doi.org/10.1108/imds-04-2023-0231","title":"Formation mechanism of user stickiness in live e-commerce: the hybrid PLS-SEM and ANN approach","display_name":"Formation mechanism of user stickiness in live e-commerce: the hybrid PLS-SEM and ANN approach","publication_year":2024,"publication_date":"2024-02-01","ids":{"openalex":"https://openalex.org/W4391436743","doi":"https://doi.org/10.1108/imds-04-2023-0231"},"language":"en","primary_location":{"id":"doi:10.1108/imds-04-2023-0231","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-04-2023-0231","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101901353","display_name":"Lin Wang","orcid":"https://orcid.org/0000-0002-4567-619X"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Lin Wang","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-4567-619X","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5049899238","display_name":"Huiyu Zhu","orcid":"https://orcid.org/0000-0002-9818-982X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Huiyu Zhu","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-9818-982X","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5020938301","display_name":"Xia Li","orcid":"https://orcid.org/0000-0002-2635-9092"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Xia Li","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-2635-9092","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5007442135","display_name":"Yang Zhao","orcid":"https://orcid.org/0000-0003-2080-1270"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yang Zhao","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5101901353"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":10.8857,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.97840445,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"124","issue":"3","first_page":"1234","last_page":"1262"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/mechanism","display_name":"Mechanism (biology)","score":0.5959215760231018},{"id":"https://openalex.org/keywords/e-commerce","display_name":"E-commerce","score":0.5458701848983765},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4095138907432556},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.39148521423339844},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.32838326692581177},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.3256499767303467},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.19721052050590515},{"id":"https://openalex.org/keywords/physics","display_name":"Physics","score":0.13379937410354614}],"concepts":[{"id":"https://openalex.org/C89611455","wikidata":"https://www.wikidata.org/wiki/Q6804646","display_name":"Mechanism (biology)","level":2,"score":0.5959215760231018},{"id":"https://openalex.org/C78597825","wikidata":"https://www.wikidata.org/wiki/Q484847","display_name":"E-commerce","level":2,"score":0.5458701848983765},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4095138907432556},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.39148521423339844},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.32838326692581177},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3256499767303467},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.19721052050590515},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.13379937410354614},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/imds-04-2023-0231","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-04-2023-0231","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5899999737739563}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":124,"referenced_works":["https://openalex.org/W885849835","https://openalex.org/W1578515221","https://openalex.org/W1656810637","https://openalex.org/W1832653897","https://openalex.org/W1971234322","https://openalex.org/W1981631152","https://openalex.org/W1986269526","https://openalex.org/W1990680079","https://openalex.org/W2000380427","https://openalex.org/W2002437555","https://openalex.org/W2004451085","https://openalex.org/W2007424024","https://openalex.org/W2021715735","https://openalex.org/W2036201500","https://openalex.org/W2047423405","https://openalex.org/W2056886756","https://openalex.org/W2072744500","https://openalex.org/W2081403835","https://openalex.org/W2084399600","https://openalex.org/W2098308381","https://openalex.org/W2105846236","https://openalex.org/W2106096361","https://openalex.org/W2115981184","https://openalex.org/W2132747867","https://openalex.org/W2143545365","https://openalex.org/W2145000569","https://openalex.org/W2152021527","https://openalex.org/W2160967341","https://openalex.org/W2166029358","https://openalex.org/W2179013663","https://openalex.org/W2264569405","https://openalex.org/W2275826845","https://openalex.org/W2279564835","https://openalex.org/W2288815362","https://openalex.org/W2334062494","https://openalex.org/W2344754566","https://openalex.org/W2345906431","https://openalex.org/W2502775186","https://openalex.org/W2523137599","https://openalex.org/W2558511236","https://openalex.org/W2561746980","https://openalex.org/W2562274896","https://openalex.org/W2588309384","https://openalex.org/W2591383930","https://openalex.org/W2604378336","https://openalex.org/W2624574483","https://openalex.org/W2765201225","https://openalex.org/W2765910181","https://openalex.org/W2770462536","https://openalex.org/W2780797911","https://openalex.org/W2800161070","https://openalex.org/W2883290352","https://openalex.org/W2884443195","https://openalex.org/W2884554037","https://openalex.org/W2889036345","https://openalex.org/W2913701832","https://openalex.org/W2968719209","https://openalex.org/W2971171488","https://openalex.org/W2989101854","https://openalex.org/W2994873764","https://openalex.org/W2996696566","https://openalex.org/W2997421576","https://openalex.org/W3021431509","https://openalex.org/W3027488486","https://openalex.org/W3041466847","https://openalex.org/W3046265832","https://openalex.org/W3048352145","https://openalex.org/W3092120518","https://openalex.org/W3093425253","https://openalex.org/W3093466736","https://openalex.org/W3094248070","https://openalex.org/W3110433608","https://openalex.org/W3112232039","https://openalex.org/W3117645365","https://openalex.org/W3121424994","https://openalex.org/W3129752296","https://openalex.org/W3135056607","https://openalex.org/W3154845681","https://openalex.org/W3158807973","https://openalex.org/W3178627116","https://openalex.org/W3182949865","https://openalex.org/W3185836854","https://openalex.org/W3189612632","https://openalex.org/W3192487235","https://openalex.org/W3197209125","https://openalex.org/W3199391224","https://openalex.org/W3202122260","https://openalex.org/W3205350297","https://openalex.org/W3210144412","https://openalex.org/W3210979470","https://openalex.org/W3215457160","https://openalex.org/W4200409285","https://openalex.org/W4229441652","https://openalex.org/W4232342670","https://openalex.org/W4238081516","https://openalex.org/W4246948364","https://openalex.org/W4280539874","https://openalex.org/W4281764482","https://openalex.org/W4281974385","https://openalex.org/W4281995483","https://openalex.org/W4282842771","https://openalex.org/W4289731024","https://openalex.org/W4291972613","https://openalex.org/W4292745376","https://openalex.org/W4293088913","https://openalex.org/W4293802339","https://openalex.org/W4295129588","https://openalex.org/W4295237199","https://openalex.org/W4304588661","https://openalex.org/W4307261179","https://openalex.org/W4307995704","https://openalex.org/W4310346554","https://openalex.org/W4313398835","https://openalex.org/W4313418082","https://openalex.org/W4313460455","https://openalex.org/W4315490709","https://openalex.org/W4315641881","https://openalex.org/W4316363602","https://openalex.org/W4317630089","https://openalex.org/W4362455554","https://openalex.org/W4372204154","https://openalex.org/W4378390556","https://openalex.org/W4384068720","https://openalex.org/W6664679449"],"related_works":["https://openalex.org/W2382997850","https://openalex.org/W2390968135","https://openalex.org/W2382213751","https://openalex.org/W2351750670","https://openalex.org/W1597848696","https://openalex.org/W2354715126","https://openalex.org/W2388563748","https://openalex.org/W2375179084","https://openalex.org/W2192670466","https://openalex.org/W3009514698"],"abstract_inverted_index":{"Purpose":[0],"Although":[1],"user":[2,28,46,65,129,141,170,180,191,226],"stickiness":[3,29,66,181,227],"has":[4,18],"been":[5,19],"studied":[6],"for":[7,187,220],"several":[8],"years":[9],"in":[10,30,34,193],"the":[11,22,35,62,88,96,124,134,146,155,166,199,213,231,234],"field":[12],"of":[13,24,64,92,149,157,169,198,215,233],"live":[14,57,194],"e-commerce,":[15],"little":[16],"attention":[17],"paid":[20],"to":[21,80,144,224,230],"effects":[23],"streamer":[25,43,177],"attributes":[26,44,178],"on":[27,190,207,222],"this":[31,39,216],"field.":[32],"Rooted":[33],"stimulus-organism-response":[36],"(S-O-R)":[37],"theory,":[38],"study":[40,174,217],"investigated":[41],"how":[42,176,223],"influence":[45],"stickiness.":[47,142,171],"Design/methodology/approach":[48],"The":[49,100,196],"authors":[50,101],"obtained":[51],"496":[52],"valid":[53],"samples":[54],"from":[55],"Chinese":[56],"e-commerce":[58],"users":[59],"and":[60,83,86,105,113,128,140,159,182,201,228],"explored":[61],"formation":[63],"using":[67],"partial":[68],"least":[69],"squares-structural":[70],"equation":[71],"modeling":[72],"(PLS-SEM).":[73],"Artificial":[74],"neural":[75],"network":[76],"(ANN)":[77],"was":[78,151,165],"used":[79],"capture":[81],"linear":[82,200],"non-linear":[84,202],"relationships":[85,203],"analyze":[87],"normalized":[89],"importance":[90],"ranking":[91],"significant":[93],"variables,":[94],"supplementing":[95],"PLS-SEM":[97,158],"results.":[98],"Findings":[99],"found":[102],"that":[103,163],"attractiveness":[104,164],"similarity":[106],"positively":[107,115],"impacted":[108,116],"parasocial":[109],"interaction":[110],"(PSI).":[111],"Expertise":[112],"trustworthiness":[114],"perceived":[117,137],"information":[118,138],"quality.":[119],"Moreover,":[120,212],"streamer-brand":[121],"preference":[122],"mediated":[123],"relationship":[125,135],"between":[126,136,204],"PSI":[127],"stickiness,":[130],"as":[131,133],"well":[132],"quality":[139],"Compared":[143],"PLS-SEM,":[145],"predictive":[147],"ability":[148],"ANN":[150,160,208],"more":[152],"robust.":[153],"Further,":[154],"results":[156,214],"both":[161],"showed":[162],"strongest":[167],"predictor":[168],"Originality/value":[172],"This":[173],"explained":[175],"affect":[179],"provided":[183],"a":[184],"reference":[185],"value":[186],"future":[188],"research":[189],"behavior":[192],"e-commerce.":[195],"exploration":[197],"variables":[205],"based":[206],"supplements":[209],"existing":[210],"research.":[211],"have":[218],"implications":[219],"practitioners":[221],"improve":[225],"contribute":[229],"development":[232],"livestreaming":[235],"industry.":[236]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":5},{"year":2024,"cited_by_count":3}],"updated_date":"2026-03-27T05:58:40.876381","created_date":"2025-10-10T00:00:00"}