{"id":"https://openalex.org/W2891776160","doi":"https://doi.org/10.1108/imds-03-2018-0098","title":"Reciprocity and commitment in online travel communities","display_name":"Reciprocity and commitment in online travel communities","publication_year":2018,"publication_date":"2018-09-21","ids":{"openalex":"https://openalex.org/W2891776160","doi":"https://doi.org/10.1108/imds-03-2018-0098","mag":"2891776160"},"language":"en","primary_location":{"id":"doi:10.1108/imds-03-2018-0098","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-03-2018-0098","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074579561","display_name":"Daniel Belanche","orcid":"https://orcid.org/0000-0002-2291-1409"},"institutions":[{"id":"https://openalex.org/I255234318","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28","country_code":"ES","type":"education","lineage":["https://openalex.org/I255234318"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Daniel Belanche","raw_affiliation_strings":["Department of Marketing Management and Marketing Research, University of Zaragoza, Zaragoza, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing Management and Marketing Research, University of Zaragoza, Zaragoza, Spain","institution_ids":["https://openalex.org/I255234318"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5039082874","display_name":"Luis V. Casal\u00f3","orcid":"https://orcid.org/0000-0002-9643-2814"},"institutions":[{"id":"https://openalex.org/I255234318","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28","country_code":"ES","type":"education","lineage":["https://openalex.org/I255234318"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Luis V. Casal\u00f3","raw_affiliation_strings":["Department of Marketing Management and Marketing Research, University of Zaragoza, Zaragoza, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing Management and Marketing Research, University of Zaragoza, Zaragoza, Spain","institution_ids":["https://openalex.org/I255234318"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5044113079","display_name":"Carlos Flavi\u00e1n","orcid":"https://orcid.org/0000-0001-7118-9013"},"institutions":[{"id":"https://openalex.org/I255234318","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28","country_code":"ES","type":"education","lineage":["https://openalex.org/I255234318"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Carlos Flavi\u00e1n","raw_affiliation_strings":["Department of Marketing Management and Marketing Research, University of Zaragoza, Zaragoza, Spain"],"raw_orcid":"https://orcid.org/0000-0001-7118-9013","affiliations":[{"raw_affiliation_string":"Department of Marketing Management and Marketing Research, University of Zaragoza, Zaragoza, Spain","institution_ids":["https://openalex.org/I255234318"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5080110495","display_name":"Miguel Guinal\u00edu","orcid":"https://orcid.org/0000-0002-1456-4726"},"institutions":[{"id":"https://openalex.org/I255234318","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28","country_code":"ES","type":"education","lineage":["https://openalex.org/I255234318"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Miguel Guinal\u00edu","raw_affiliation_strings":["Department of Marketing Management and Marketing Research, University of Zaragoza, Zaragoza, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing Management and Marketing Research, University of Zaragoza, Zaragoza, Spain","institution_ids":["https://openalex.org/I255234318"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I255234318"],"apc_list":null,"apc_paid":null,"fwci":13.1041,"has_fulltext":false,"cited_by_count":55,"citation_normalized_percentile":{"value":0.98483094,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":99},"biblio":{"volume":"119","issue":"2","first_page":"397","last_page":"411"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11239","display_name":"Social Capital and Networks","score":0.9969000220298767,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/reciprocity","display_name":"Reciprocity (cultural anthropology)","score":0.8843453526496887},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6638647317886353},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.6089701652526855},{"id":"https://openalex.org/keywords/social-capital","display_name":"Social capital","score":0.6027324199676514},{"id":"https://openalex.org/keywords/advice","display_name":"Advice (programming)","score":0.5624591112136841},{"id":"https://openalex.org/keywords/norm-of-reciprocity","display_name":"Norm of reciprocity","score":0.5495131015777588},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"Social exchange theory","score":0.5492019653320312},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.5061845183372498},{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.493566632270813},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4532930552959442},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4517773687839508},{"id":"https://openalex.org/keywords/online-community","display_name":"Online community","score":0.44825196266174316},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.42195233702659607},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.42059844732284546},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.3859790861606598},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3651869297027588},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.22217395901679993},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.17485153675079346},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.16666296124458313},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.08294400572776794}],"concepts":[{"id":"https://openalex.org/C169903001","wikidata":"https://www.wikidata.org/wiki/Q3264987","display_name":"Reciprocity (cultural anthropology)","level":2,"score":0.8843453526496887},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6638647317886353},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.6089701652526855},{"id":"https://openalex.org/C68062652","wikidata":"https://www.wikidata.org/wiki/Q214693","display_name":"Social capital","level":2,"score":0.6027324199676514},{"id":"https://openalex.org/C2779955035","wikidata":"https://www.wikidata.org/wiki/Q4686785","display_name":"Advice (programming)","level":2,"score":0.5624591112136841},{"id":"https://openalex.org/C10470442","wikidata":"https://www.wikidata.org/wiki/Q2107249","display_name":"Norm of reciprocity","level":3,"score":0.5495131015777588},{"id":"https://openalex.org/C172256602","wikidata":"https://www.wikidata.org/wiki/Q780716","display_name":"Social exchange theory","level":2,"score":0.5492019653320312},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5061845183372498},{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.493566632270813},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4532930552959442},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4517773687839508},{"id":"https://openalex.org/C2778165684","wikidata":"https://www.wikidata.org/wiki/Q6576792","display_name":"Online community","level":2,"score":0.44825196266174316},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.42195233702659607},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.42059844732284546},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3859790861606598},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3651869297027588},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.22217395901679993},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.17485153675079346},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.16666296124458313},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.08294400572776794},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/imds-03-2018-0098","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-03-2018-0098","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},{"id":"pmh:oai:zaguan.unizar.es:148345","is_oa":false,"landing_page_url":"http://zaguan.unizar.es/record/148345","pdf_url":null,"source":{"id":"https://openalex.org/S4306401812","display_name":"Zaguan (University of Zaragoza Repository)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I255234318","host_organization_name":"Universidad de Zaragoza","host_organization_lineage":["https://openalex.org/I255234318"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"acceptedVersion","is_accepted":true,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5600000023841858,"display_name":"Reduced inequalities","id":"https://metadata.un.org/sdg/10"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":73,"referenced_works":["https://openalex.org/W803983413","https://openalex.org/W1035666307","https://openalex.org/W1495200428","https://openalex.org/W1534139552","https://openalex.org/W1537187979","https://openalex.org/W1565831494","https://openalex.org/W1967821355","https://openalex.org/W1969143323","https://openalex.org/W1970336511","https://openalex.org/W1970556277","https://openalex.org/W1975679561","https://openalex.org/W1979081691","https://openalex.org/W1981635817","https://openalex.org/W1982697094","https://openalex.org/W1983895294","https://openalex.org/W1987258130","https://openalex.org/W1994143423","https://openalex.org/W1997254581","https://openalex.org/W1999482327","https://openalex.org/W2002456134","https://openalex.org/W2003107594","https://openalex.org/W2007571455","https://openalex.org/W2010599172","https://openalex.org/W2014763271","https://openalex.org/W2015226178","https://openalex.org/W2017409209","https://openalex.org/W2020019023","https://openalex.org/W2024070138","https://openalex.org/W2030387474","https://openalex.org/W2037351426","https://openalex.org/W2046854991","https://openalex.org/W2053110613","https://openalex.org/W2056188449","https://openalex.org/W2058599614","https://openalex.org/W2065659429","https://openalex.org/W2068267536","https://openalex.org/W2089607056","https://openalex.org/W2105825568","https://openalex.org/W2106584510","https://openalex.org/W2121812884","https://openalex.org/W2123372463","https://openalex.org/W2131731189","https://openalex.org/W2139783857","https://openalex.org/W2144903646","https://openalex.org/W2158786704","https://openalex.org/W2163351835","https://openalex.org/W2164385948","https://openalex.org/W2183014927","https://openalex.org/W2188808492","https://openalex.org/W2294679535","https://openalex.org/W2313274068","https://openalex.org/W2406537050","https://openalex.org/W2495130247","https://openalex.org/W2501221829","https://openalex.org/W2510755792","https://openalex.org/W2520526303","https://openalex.org/W2560846572","https://openalex.org/W2581036690","https://openalex.org/W2605957060","https://openalex.org/W2606292639","https://openalex.org/W2619707107","https://openalex.org/W2766614848","https://openalex.org/W2780913480","https://openalex.org/W2907768559","https://openalex.org/W3121527185","https://openalex.org/W3121789892","https://openalex.org/W3122176968","https://openalex.org/W3122877168","https://openalex.org/W3147795728","https://openalex.org/W4206060927","https://openalex.org/W4211068185","https://openalex.org/W4247425252","https://openalex.org/W6667271403"],"related_works":["https://openalex.org/W3211656481","https://openalex.org/W3002016126","https://openalex.org/W4283829496","https://openalex.org/W2315267347","https://openalex.org/W3203157025","https://openalex.org/W2528515238","https://openalex.org/W4313465768","https://openalex.org/W870966385","https://openalex.org/W4225683438","https://openalex.org/W4230946801"],"abstract_inverted_index":{"Purpose":[0],"With":[1],"social":[2],"exchange":[3],"theory":[4],"as":[5],"a":[6,16,50,114],"basis,":[7],"the":[8,44,61,66,76,84,101,104,150,174],"purpose":[9],"of":[10,19,53,56,75,81,86,98,106,117,152,166,176,186],"this":[11],"paper":[12],"is":[13],"to":[14,124,128,148],"seek":[15],"better":[17],"understanding":[18,185],"advice":[20,29,89,109,123,181],"processes":[21,182],"in":[22,100,143,180],"online":[23,57,144,187],"travel":[24,58,145,188],"communities,":[25],"which":[26],"offer":[27],"crucial":[28],"for":[30,68],"travelers\u2019":[31],"decisions.":[32],"It":[33],"also":[34],"predicts":[35],"that":[36,131],"relational":[37,177],"capital":[38,178],"variables":[39,179],"(commitment,":[40],"reciprocity":[41,99,118,167],"perceptions)":[42],"moderate":[43],"main":[45],"relationships.":[46],"Design/methodology/approach":[47],"Data":[48],"from":[49],"web":[51],"survey":[52],"456":[54],"users":[55,120],"communities":[59],"affirm":[60],"scale\u2019s":[62],"validity":[63],"and":[64,72,92,140,168,183],"provide":[65],"input":[67],"structural":[69],"equation":[70],"modeling":[71],"multisample":[73],"analyses":[74],"hypotheses.":[77],"Findings":[78],"Higher":[79],"levels":[80,165],"commitment":[82],"reinforce":[83],"effect":[85],"following":[87,107,121,130],"past":[88,108,122],"on":[90,110],"passive":[91,141],"active":[93,111,139],"participation":[94,142],"intentions.":[95],"Users\u2019":[96],"perceptions":[97],"community":[102,156],"strengthen":[103],"influence":[105],"participation.":[112],"However,":[113],"high":[115,164],"level":[116],"causes":[119],"reduce":[125],"their":[126],"intentions":[127],"continue":[129],"advice.":[132],"Practical":[133],"implications":[134],"Management":[135],"tactics":[136],"should":[137,158],"specify":[138],"communities.":[146,189],"Specifically,":[147],"encourage":[149],"creation":[151],"high-quality":[153],"new":[154],"content,":[155],"managers":[157],"create":[159],"interactive":[160],"environments":[161],"marked":[162],"by":[163],"commitment.":[169],"Originality/value":[170],"This":[171],"research":[172],"elucidates":[173],"role":[175],"advances":[184]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":11},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":13},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":4}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}