{"id":"https://openalex.org/W1986942779","doi":"https://doi.org/10.1108/imds-02-2013-0075","title":"TQM, innovation and the role of cultural change","display_name":"TQM, innovation and the role of cultural change","publication_year":2013,"publication_date":"2013-08-23","ids":{"openalex":"https://openalex.org/W1986942779","doi":"https://doi.org/10.1108/imds-02-2013-0075","mag":"1986942779"},"language":"en","primary_location":{"id":"doi:10.1108/imds-02-2013-0075","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-02-2013-0075","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5063381548","display_name":"Mar\u00eda D. Moreno\u2010Luz\u00f3n","orcid":"https://orcid.org/0000-0002-8272-8550"},"institutions":[{"id":"https://openalex.org/I16097986","display_name":"Universitat de Val\u00e8ncia","ror":"https://ror.org/043nxc105","country_code":"ES","type":"education","lineage":["https://openalex.org/I16097986"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Maria D. Moreno\u2010Luzon","raw_affiliation_strings":["Department of Management, University of Valencia, Valencia, Spain"],"affiliations":[{"raw_affiliation_string":"Department of Management, University of Valencia, Valencia, Spain","institution_ids":["https://openalex.org/I16097986"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5058905027","display_name":"Mar\u00eda Gil-Marqu\u00e9s","orcid":"https://orcid.org/0000-0002-9127-0879"},"institutions":[{"id":"https://openalex.org/I16097986","display_name":"Universitat de Val\u00e8ncia","ror":"https://ror.org/043nxc105","country_code":"ES","type":"education","lineage":["https://openalex.org/I16097986"]},{"id":"https://openalex.org/I283262890","display_name":"Valencia Catholic University Saint Vincent Martyr","ror":"https://ror.org/03d7a9c68","country_code":"ES","type":"education","lineage":["https://openalex.org/I283262890"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Maria Gil\u2010Marques","raw_affiliation_strings":["Department of Management, Catholic University of Valencia, Valencia, Spain"],"affiliations":[{"raw_affiliation_string":"Department of Management, Catholic University of Valencia, Valencia, Spain","institution_ids":["https://openalex.org/I283262890","https://openalex.org/I16097986"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071811037","display_name":"Jaume Valls\u2010Pasola","orcid":"https://orcid.org/0000-0002-8155-6355"},"institutions":[{"id":"https://openalex.org/I42134832","display_name":"Barcelona School of Economics","ror":"https://ror.org/02k09n368","country_code":"ES","type":"education","lineage":["https://openalex.org/I42134832"]},{"id":"https://openalex.org/I71999127","display_name":"Universitat de Barcelona","ror":"https://ror.org/021018s57","country_code":"ES","type":"education","lineage":["https://openalex.org/I71999127"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Jaume Valls\u2010Pasola","raw_affiliation_strings":["Department of Economics and Organization, University of Barcelona, Barcelona, Spain"],"affiliations":[{"raw_affiliation_string":"Department of Economics and Organization, University of Barcelona, Barcelona, Spain","institution_ids":["https://openalex.org/I42134832","https://openalex.org/I71999127"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5063381548"],"corresponding_institution_ids":["https://openalex.org/I16097986"],"apc_list":null,"apc_paid":null,"fwci":5.2632,"has_fulltext":false,"cited_by_count":54,"citation_normalized_percentile":{"value":0.95072511,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":99},"biblio":{"volume":"113","issue":"8","first_page":"1149","last_page":"1168"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9941999912261963,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9930999875068665,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14031","display_name":"Global and Cross-Cultural Management","score":0.9693999886512756,"subfield":{"id":"https://openalex.org/subfields/3314","display_name":"Anthropology"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"Total quality management","score":0.8570079803466797},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5930521488189697},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5407429337501526},{"id":"https://openalex.org/keywords/cultural-diversity","display_name":"Cultural diversity","score":0.45335710048675537},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.4494766592979431},{"id":"https://openalex.org/keywords/competition","display_name":"Competition (biology)","score":0.4316375255584717},{"id":"https://openalex.org/keywords/diversity","display_name":"Diversity (politics)","score":0.4303533136844635},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.42846715450286865},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.39603716135025024},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.22572797536849976},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.1835874617099762},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1219736635684967}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.8570079803466797},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5930521488189697},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5407429337501526},{"id":"https://openalex.org/C125209646","wikidata":"https://www.wikidata.org/wiki/Q1338878","display_name":"Cultural diversity","level":2,"score":0.45335710048675537},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4494766592979431},{"id":"https://openalex.org/C91306197","wikidata":"https://www.wikidata.org/wiki/Q45767","display_name":"Competition (biology)","level":2,"score":0.4316375255584717},{"id":"https://openalex.org/C2781316041","wikidata":"https://www.wikidata.org/wiki/Q1230584","display_name":"Diversity (politics)","level":2,"score":0.4303533136844635},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.42846715450286865},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39603716135025024},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.22572797536849976},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.1835874617099762},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1219736635684967},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/imds-02-2013-0075","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-02-2013-0075","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6499999761581421,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":60,"referenced_works":["https://openalex.org/W24194426","https://openalex.org/W1535431263","https://openalex.org/W1535472083","https://openalex.org/W1540669559","https://openalex.org/W1582974874","https://openalex.org/W1590595678","https://openalex.org/W1746537790","https://openalex.org/W1963989845","https://openalex.org/W1971034820","https://openalex.org/W1972215341","https://openalex.org/W1974664880","https://openalex.org/W1975965087","https://openalex.org/W1982874735","https://openalex.org/W1986476154","https://openalex.org/W1989528006","https://openalex.org/W1991925038","https://openalex.org/W1992104760","https://openalex.org/W1995945562","https://openalex.org/W2002371264","https://openalex.org/W2009591563","https://openalex.org/W2009820879","https://openalex.org/W2016200437","https://openalex.org/W2016255345","https://openalex.org/W2017575966","https://openalex.org/W2020214916","https://openalex.org/W2021887008","https://openalex.org/W2023114809","https://openalex.org/W2025294233","https://openalex.org/W2035256310","https://openalex.org/W2036736987","https://openalex.org/W2039024661","https://openalex.org/W2040075404","https://openalex.org/W2046777245","https://openalex.org/W2069488419","https://openalex.org/W2070585652","https://openalex.org/W2075412397","https://openalex.org/W2078586490","https://openalex.org/W2084685053","https://openalex.org/W2085179781","https://openalex.org/W2085621738","https://openalex.org/W2090217630","https://openalex.org/W2090552208","https://openalex.org/W2119400468","https://openalex.org/W2121017431","https://openalex.org/W2123742646","https://openalex.org/W2128500420","https://openalex.org/W2139134856","https://openalex.org/W2143773263","https://openalex.org/W2145954981","https://openalex.org/W2150104896","https://openalex.org/W2164284962","https://openalex.org/W2164587283","https://openalex.org/W2183565992","https://openalex.org/W3013114114","https://openalex.org/W3106889297","https://openalex.org/W3121972596","https://openalex.org/W4232847239","https://openalex.org/W4253742776","https://openalex.org/W4285719527","https://openalex.org/W6635284791"],"related_works":["https://openalex.org/W2554920468","https://openalex.org/W1988876014","https://openalex.org/W3136411784","https://openalex.org/W2503310479","https://openalex.org/W2217560664","https://openalex.org/W3123318713","https://openalex.org/W2057296865","https://openalex.org/W2484857267","https://openalex.org/W3125154301","https://openalex.org/W3152391872"],"abstract_inverted_index":{"Purpose":[0],"The":[1,147,267,281],"purpose":[2],"of":[3,12,26,43,54,75,98,101,110,135,152,159,177,180,241,251,273,279,288,293],"this":[4,242],"paper":[5,60,124,268,282],"is":[6,65,170,215,244],"to":[7,155,187,205,227],"better":[8],"understand":[9],"the":[10,24,52,59,99,123,132,141,150,157,160,178,189,200,225,234,238,248,309],"influence":[11,53],"total":[13],"quality":[14,44],"management":[15],"(TQM)":[16],"practices":[17,56,103,162],"on":[18,51,57,72],"incremental":[19,119,164],"and":[20,45,115,139,163,165,186,261,264,275,299,301],"radical":[21,106,166,220],"innovation,":[22,58,107,262],"examining":[23],"role":[25,179],"diverse":[27],"cultural":[28,126,153,181,209,289],"change":[29,127,154,182,290],"as":[30,128,304],"a":[31,41,62,68,73,90,113,129,173,192,207,270,276,305],"mediator,":[32],"particularly":[33,246],"in":[34,183,191,203,247,259,308],"firms":[35,78],"where":[36],"ever\u2010increasing":[37],"competitive":[38],"pressure":[39],"demands":[40],"combination":[42],"innovation.":[46,120,167,213,221,280],"Design/methodology/approach":[47],"From":[48],"previous":[49],"research":[50,169],"TQM":[55,102,161,204,229,274],"proposes":[61],"model":[63,190],"which":[64,228,254],"tested":[66],"through":[67],"survey":[69],"carried":[70],"out":[71],"sample":[74],"72":[76],"Spanish":[77],"that":[79,211],"have":[80,112],"been":[81,231],"drastically":[82],"hit":[83],"by":[84],"competition":[85],"from":[86],"Asian":[87],"companies,":[88],"achieving":[89],"51.42":[91],"percent":[92],"valid":[93],"return":[94],"rate.":[95],"Findings":[96],"None":[97],"sets":[100],"directly":[104],"affects":[105],"while":[108],"all":[109,140],"them":[111],"significant":[114],"positive":[116],"relationship":[117],"with":[118],"However,":[121],"when":[122],"introduces":[125,269,302],"mediating":[130,306],"factor,":[131],"model's":[133],"goodness":[134],"fit":[136],"improves":[137],"substantially,":[138],"relations":[142],"are":[143],"significant.":[144],"Research":[145],"limitations/implications":[146],"results":[148],"reveal":[149],"power":[151],"connect":[156],"diversity":[158],"Further":[168],"needed":[171],"for":[172,218,256],"more":[174],"comprehensive":[175],"understanding":[176],"these":[184],"relationships":[185],"test":[188],"longitudinal":[193],"study.":[194],"Practical":[195],"implications":[196,223],"Managers":[197],"can":[198],"use":[199],"potential":[201],"inherent":[202],"stimulate":[206],"paradoxical":[208],"context":[210],"favours":[212],"This":[214],"especially":[216],"relevant":[217],"enhancing":[219],"Social":[222],"Given":[224],"extent":[226],"has":[230],"applied":[232],"over":[233],"last":[235],"20":[236],"years,":[237],"social":[239],"impact":[240],"study":[243],"relevant,":[245],"current":[249],"environment":[250],"economic":[252],"crisis":[253],"calls":[255],"an":[257,285],"increase":[258],"efficiency":[260],"adaptation":[263],"change.":[265],"Originality/value":[266],"multidimensional":[271],"analysis":[272],"broad":[277],"perspective":[278],"also":[283],"develops":[284],"original":[286],"definition":[287],"made":[291],"up":[292],"apparently":[294],"contradicting":[295],"values,":[296],"including":[297],"exploitation":[298],"exploration,":[300],"it":[303],"variable":[307],"TQM\u2010innovation":[310],"model.":[311]},"counts_by_year":[{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":6},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
