{"id":"https://openalex.org/W1974082603","doi":"https://doi.org/10.1108/imds-01-2014-0013","title":"Internalization of ISO 9001: a longitudinal survey","display_name":"Internalization of ISO 9001: a longitudinal survey","publication_year":2014,"publication_date":"2014-06-03","ids":{"openalex":"https://openalex.org/W1974082603","doi":"https://doi.org/10.1108/imds-01-2014-0013","mag":"1974082603"},"language":"en","primary_location":{"id":"doi:10.1108/imds-01-2014-0013","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-01-2014-0013","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5065983733","display_name":"Erlantz Allur","orcid":"https://orcid.org/0000-0002-4220-6942"},"institutions":[{"id":"https://openalex.org/I169108374","display_name":"University of the Basque Country","ror":"https://ror.org/000xsnr85","country_code":"ES","type":"education","lineage":["https://openalex.org/I169108374"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Erlantz Allur","raw_affiliation_strings":["Department of Management, University of the Basque Country, San Sebasti\u00e1n, Spain","(Department of Management, University of the Basque Country, San Sebasti\u00e1n, Spain)"],"affiliations":[{"raw_affiliation_string":"Department of Management, University of the Basque Country, San Sebasti\u00e1n, Spain","institution_ids":["https://openalex.org/I169108374"]},{"raw_affiliation_string":"(Department of Management, University of the Basque Country, San Sebasti\u00e1n, Spain)","institution_ids":["https://openalex.org/I169108374"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004478660","display_name":"I\u00f1aki Heras Saizarbitoria","orcid":"https://orcid.org/0000-0002-9337-1374"},"institutions":[{"id":"https://openalex.org/I169108374","display_name":"University of the Basque Country","ror":"https://ror.org/000xsnr85","country_code":"ES","type":"education","lineage":["https://openalex.org/I169108374"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"I\u00f1aki Heras-Saizarbitoria","raw_affiliation_strings":["Department of Management, University of the Basque Country, San Sebasti\u00e1n, Spain"],"affiliations":[{"raw_affiliation_string":"Department of Management, University of the Basque Country, San Sebasti\u00e1n, Spain","institution_ids":["https://openalex.org/I169108374"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033463762","display_name":"Mart\u00ed Casades\u00fas Fa","orcid":"https://orcid.org/0000-0002-2406-2359"},"institutions":[{"id":"https://openalex.org/I251424209","display_name":"University of Girona","ror":"https://ror.org/01xdxns91","country_code":"ES","type":"education","lineage":["https://openalex.org/I251424209"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Mart\u00ed Casades\u00fas","raw_affiliation_strings":["Department of Management & Product Design, University of Girona, Girona, Spain"],"affiliations":[{"raw_affiliation_string":"Department of Management & Product Design, University of Girona, Girona, Spain","institution_ids":["https://openalex.org/I251424209"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5065983733"],"corresponding_institution_ids":["https://openalex.org/I169108374"],"apc_list":null,"apc_paid":null,"fwci":9.5766,"has_fulltext":false,"cited_by_count":72,"citation_normalized_percentile":{"value":0.97890327,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"114","issue":"6","first_page":"872","last_page":"885"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9811000227928162,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/internalization","display_name":"Internalization","score":0.8307514786720276},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6536586284637451},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6141707301139832},{"id":"https://openalex.org/keywords/early-adopter","display_name":"Early adopter","score":0.5719326138496399},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.47658368945121765},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4520185589790344},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.42056798934936523},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.347528874874115},{"id":"https://openalex.org/keywords/business-administration","display_name":"Business administration","score":0.32209479808807373},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.2757069766521454},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.19137725234031677},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.10231521725654602},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.07621443271636963},{"id":"https://openalex.org/keywords/medicine","display_name":"Medicine","score":0.06443366408348083}],"concepts":[{"id":"https://openalex.org/C139770010","wikidata":"https://www.wikidata.org/wiki/Q1339807","display_name":"Internalization","level":3,"score":0.8307514786720276},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6536586284637451},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6141707301139832},{"id":"https://openalex.org/C125502","wikidata":"https://www.wikidata.org/wiki/Q1153279","display_name":"Early adopter","level":2,"score":0.5719326138496399},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.47658368945121765},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4520185589790344},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.42056798934936523},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.347528874874115},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.32209479808807373},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2757069766521454},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.19137725234031677},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.10231521725654602},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.07621443271636963},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.06443366408348083},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C170493617","wikidata":"https://www.wikidata.org/wiki/Q208467","display_name":"Receptor","level":2,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/imds-01-2014-0013","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imds-01-2014-0013","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management &amp; Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5099999904632568,"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W113988340","https://openalex.org/W325563152","https://openalex.org/W1982659233","https://openalex.org/W1982816625","https://openalex.org/W1988987768","https://openalex.org/W1990064189","https://openalex.org/W2005887876","https://openalex.org/W2013347256","https://openalex.org/W2014394186","https://openalex.org/W2019928946","https://openalex.org/W2023278465","https://openalex.org/W2031000204","https://openalex.org/W2048236723","https://openalex.org/W2049805051","https://openalex.org/W2065442069","https://openalex.org/W2069161817","https://openalex.org/W2074753417","https://openalex.org/W2075940765","https://openalex.org/W2106392449","https://openalex.org/W2112945994","https://openalex.org/W2120850975","https://openalex.org/W2125889209","https://openalex.org/W2130811022","https://openalex.org/W2143706697","https://openalex.org/W2150238850","https://openalex.org/W4211038609"],"related_works":["https://openalex.org/W4283371646","https://openalex.org/W1548506959","https://openalex.org/W3104897255","https://openalex.org/W2360429426","https://openalex.org/W3185280790","https://openalex.org/W3135270396","https://openalex.org/W2352805138","https://openalex.org/W2348075735","https://openalex.org/W164362287","https://openalex.org/W1539921135"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,62,99,161],"The":[2,100,162],"purpose":[3],"of":[4,12,26,34,49,72,84,108,122,124,132,148,157,164],"this":[5],"paper":[6],"is":[7,59,137,167],"to":[8,15,105,151],"analyze":[9],"the":[10,13,24,27,30,40,47,50,53,78,106,133,142,155],"influence":[11,48],"motivation":[14],"adopt":[16],"International":[17],"Standards":[18],"Organization":[19],"(ISO)":[20],"9001":[21,58,126,166],"on":[22,52,69],"both":[23],"internalization":[25,51,123,149],"standard,":[28],"namely":[29],"active":[31],"day-to-day":[32],"use":[33],"its":[35,44,81],"main":[36],"underlying":[37],"practices,":[38],"and":[39],"benefits":[41,54,129,153],"obtained":[42],"from":[43,56,130,154],"adoption.":[45],"Similarly,":[46],"derived":[55],"ISO":[57,125,158,165],"analyzed.":[60],"Design/methodology/approach":[61],"A":[63],"longitudinal":[64],"survey":[65],"was":[66],"carried":[67],"out":[68],"a":[70,145,168],"sample":[71],"110":[73],"Spanish":[74],"organizations":[75,87,174],"that":[76,140],"adopted":[77],"standard":[79],"in":[80,90,96,141,171],"early":[82,112],"phase":[83],"dissemination.":[85],"These":[86],"were":[88],"surveyed":[89],"1999":[91],"and,":[92],"12":[93],"years":[94],"later,":[95],"2011.":[97],"Findings":[98],"results":[101,107],"show":[102],"that,":[103],"contrary":[104],"previous":[109],"research":[110],"work,":[111],"adopters":[113],"driven":[114],"by":[115],"internal":[116],"motives":[117],"experience":[118],"neither":[119],"higher":[120,128,146],"levels":[121],"nor":[127],"adoption":[131,156,163],"standard.":[134],"Nevertheless,":[135],"there":[136],"clear":[138],"evidence":[139],"long":[143],"run":[144],"level":[147],"leads":[150],"greater":[152],"9001.":[159],"Originality/value":[160],"dynamic":[169],"process":[170],"which":[172],"certificating":[173],"play":[175],"an":[176],"important":[177],"role.":[178]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":12},{"year":2018,"cited_by_count":8},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
