{"id":"https://openalex.org/W3197279860","doi":"https://doi.org/10.1108/ijwis-03-2021-0031","title":"Representation and presentation of knowledge and processes \u2013 an integrated approach for a dynamic communication-intensive environment","display_name":"Representation and presentation of knowledge and processes \u2013 an integrated approach for a dynamic communication-intensive environment","publication_year":2021,"publication_date":"2021-09-06","ids":{"openalex":"https://openalex.org/W3197279860","doi":"https://doi.org/10.1108/ijwis-03-2021-0031","mag":"3197279860"},"language":"en","primary_location":{"id":"doi:10.1108/ijwis-03-2021-0031","is_oa":true,"landing_page_url":"https://doi.org/10.1108/ijwis-03-2021-0031","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/IJWIS-03-2021-0031/full/pdf?title=representation-and-presentation-of-knowledge-and-processes-an-integrated-approach-for-a-dynamic-communication-intensive-environment","source":{"id":"https://openalex.org/S145159096","display_name":"International Journal of Web Information Systems","issn_l":"1744-0084","issn":["1744-0084","1744-0092"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Web Information Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"https://www.emerald.com/insight/content/doi/10.1108/IJWIS-03-2021-0031/full/pdf?title=representation-and-presentation-of-knowledge-and-processes-an-integrated-approach-for-a-dynamic-communication-intensive-environment","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5087457768","display_name":"Gerd H\u00fcbscher","orcid":"https://orcid.org/0000-0003-2746-764X"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Gerd H\u00fcbscher","raw_affiliation_strings":["H\u00fcbscher and Partner Patentanw\u00e4lte GmbH, Linz, Austria and Polymind GmbH, Vienna, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"H\u00fcbscher and Partner Patentanw\u00e4lte GmbH, Linz, Austria and Polymind GmbH, Vienna, Austria","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5018441801","display_name":"Verena Geist","orcid":"https://orcid.org/0000-0002-3729-1265"},"institutions":[{"id":"https://openalex.org/I4210126338","display_name":"Software Competence Center Hagenberg (Austria)","ror":"https://ror.org/02ks3nr96","country_code":"AT","type":"company","lineage":["https://openalex.org/I4210126338"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Verena Geist","raw_affiliation_strings":["Software Competence Center Hagenberg GmbH, Hagenberg, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Software Competence Center Hagenberg GmbH, Hagenberg, Austria","institution_ids":["https://openalex.org/I4210126338"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084963913","display_name":"Dagmar Auer","orcid":"https://orcid.org/0000-0001-5094-2248"},"institutions":[{"id":"https://openalex.org/I121883995","display_name":"Johannes Kepler University of Linz","ror":"https://ror.org/052r2xn60","country_code":"AT","type":"education","lineage":["https://openalex.org/I121883995"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Dagmar Auer","raw_affiliation_strings":["Institute for Application-oriented Knowledge Processing and LIT Secure and Correct Systems Lab, Johannes Kepler University Linz, Linz, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Application-oriented Knowledge Processing and LIT Secure and Correct Systems Lab, Johannes Kepler University Linz, Linz, Austria","institution_ids":["https://openalex.org/I121883995"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5061313654","display_name":"Nicole H\u00fcbscher","orcid":null},"institutions":[{"id":"https://openalex.org/I4210115111","display_name":"University of Arts and Industrial Design Linz","ror":"https://ror.org/02as55378","country_code":"AT","type":"education","lineage":["https://openalex.org/I4210115111"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Nicole H\u00fcbscher","raw_affiliation_strings":["University of Art and Industrial Design Linz, Linz, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Art and Industrial Design Linz, Linz, Austria","institution_ids":["https://openalex.org/I4210115111"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5090732704","display_name":"Josef K\u00fcng","orcid":"https://orcid.org/0000-0002-9858-837X"},"institutions":[{"id":"https://openalex.org/I121883995","display_name":"Johannes Kepler University of Linz","ror":"https://ror.org/052r2xn60","country_code":"AT","type":"education","lineage":["https://openalex.org/I121883995"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Josef K\u00fcng","raw_affiliation_strings":["Institute for Application-oriented Knowledge Processing and LIT Secure and Correct Systems Lab, Johannes Kepler University Linz, Linz, Austria"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Application-oriented Knowledge Processing and LIT Secure and Correct Systems Lab, Johannes Kepler University Linz, Linz, Austria","institution_ids":["https://openalex.org/I121883995"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.3924,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.66776491,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":91,"max":96},"biblio":{"volume":"17","issue":"6","first_page":"669","last_page":"697"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11719","display_name":"Data Quality and Management","score":0.9840999841690063,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9818000197410583,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.8382269144058228},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5287038087844849},{"id":"https://openalex.org/keywords/knowledge-integration","display_name":"Knowledge integration","score":0.5229723453521729},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5029599070549011},{"id":"https://openalex.org/keywords/knowledge-representation-and-reasoning","display_name":"Knowledge representation and reasoning","score":0.49251589179039},{"id":"https://openalex.org/keywords/user-interface","display_name":"User interface","score":0.48800602555274963},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.46691277623176575},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.4306897819042206},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.3760073781013489},{"id":"https://openalex.org/keywords/domain-knowledge","display_name":"Domain knowledge","score":0.3551058769226074},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.3178586959838867},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.17466530203819275},{"id":"https://openalex.org/keywords/programming-language","display_name":"Programming language","score":0.133732408285141}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8382269144058228},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5287038087844849},{"id":"https://openalex.org/C56289545","wikidata":"https://www.wikidata.org/wiki/Q6423376","display_name":"Knowledge integration","level":3,"score":0.5229723453521729},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5029599070549011},{"id":"https://openalex.org/C161301231","wikidata":"https://www.wikidata.org/wiki/Q3478658","display_name":"Knowledge representation and reasoning","level":2,"score":0.49251589179039},{"id":"https://openalex.org/C89505385","wikidata":"https://www.wikidata.org/wiki/Q47146","display_name":"User interface","level":2,"score":0.48800602555274963},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.46691277623176575},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.4306897819042206},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.3760073781013489},{"id":"https://openalex.org/C207685749","wikidata":"https://www.wikidata.org/wiki/Q2088941","display_name":"Domain knowledge","level":2,"score":0.3551058769226074},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.3178586959838867},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.17466530203819275},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.133732408285141},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/ijwis-03-2021-0031","is_oa":true,"landing_page_url":"https://doi.org/10.1108/ijwis-03-2021-0031","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/IJWIS-03-2021-0031/full/pdf?title=representation-and-presentation-of-knowledge-and-processes-an-integrated-approach-for-a-dynamic-communication-intensive-environment","source":{"id":"https://openalex.org/S145159096","display_name":"International Journal of Web Information Systems","issn_l":"1744-0084","issn":["1744-0084","1744-0092"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Web Information Systems","raw_type":"journal-article"},{"id":"pmh:oai:epub.jku.at/:6655115","is_oa":true,"landing_page_url":"https://epub.jku.at/doi/10.1108/IJWIS-03-2021-0031","pdf_url":null,"source":{"id":"https://openalex.org/S4306401788","display_name":"University Library Linz repository (Johannes Kepler Universitat Linz)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I121883995","host_organization_name":"Johannes Kepler University of Linz","host_organization_lineage":["https://openalex.org/I121883995"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"}],"best_oa_location":{"id":"doi:10.1108/ijwis-03-2021-0031","is_oa":true,"landing_page_url":"https://doi.org/10.1108/ijwis-03-2021-0031","pdf_url":"https://www.emerald.com/insight/content/doi/10.1108/IJWIS-03-2021-0031/full/pdf?title=representation-and-presentation-of-knowledge-and-processes-an-integrated-approach-for-a-dynamic-communication-intensive-environment","source":{"id":"https://openalex.org/S145159096","display_name":"International Journal of Web Information Systems","issn_l":"1744-0084","issn":["1744-0084","1744-0092"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Web Information Systems","raw_type":"journal-article"},"sustainable_development_goals":[{"display_name":"Peace, Justice and strong institutions","id":"https://metadata.un.org/sdg/16","score":0.4000000059604645}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W3197279860.pdf","grobid_xml":"https://content.openalex.org/works/W3197279860.grobid-xml"},"referenced_works_count":42,"referenced_works":["https://openalex.org/W79784026","https://openalex.org/W167931056","https://openalex.org/W1142448385","https://openalex.org/W1501878646","https://openalex.org/W1517034152","https://openalex.org/W1567417592","https://openalex.org/W1688777878","https://openalex.org/W1958465586","https://openalex.org/W1966999546","https://openalex.org/W1993272103","https://openalex.org/W1997324213","https://openalex.org/W2069266228","https://openalex.org/W2094236806","https://openalex.org/W2112979142","https://openalex.org/W2120798313","https://openalex.org/W2123197628","https://openalex.org/W2125067943","https://openalex.org/W2133544725","https://openalex.org/W2136451344","https://openalex.org/W2136465704","https://openalex.org/W2138475901","https://openalex.org/W2139889174","https://openalex.org/W2159957987","https://openalex.org/W2167868352","https://openalex.org/W2300469216","https://openalex.org/W2346686062","https://openalex.org/W2528553144","https://openalex.org/W2542323528","https://openalex.org/W2572147858","https://openalex.org/W2586004741","https://openalex.org/W2767765128","https://openalex.org/W2905301866","https://openalex.org/W2920393132","https://openalex.org/W3003265726","https://openalex.org/W3122076684","https://openalex.org/W3151685851","https://openalex.org/W3165647582","https://openalex.org/W3195657314","https://openalex.org/W4246028138","https://openalex.org/W4246562710","https://openalex.org/W4301118033","https://openalex.org/W4361230065"],"related_works":["https://openalex.org/W2361280515","https://openalex.org/W1838463810","https://openalex.org/W2141789708","https://openalex.org/W1598613361","https://openalex.org/W2379516756","https://openalex.org/W2730137533","https://openalex.org/W2162061621","https://openalex.org/W2105242144","https://openalex.org/W2183724967","https://openalex.org/W4205449091"],"abstract_inverted_index":{"Purpose":[0],"Knowledge-":[1],"and":[2,19,49,53,82,98,106,110,127,138,147,153,156,174,215,246],"communication-intensive":[3],"domains":[4],"still":[5],"long":[6],"for":[7,151],"a":[8,62,76,108,111,145,149,168,189,235],"better":[9],"support":[10],"of":[11,38,46,69,122,159,167,201,212],"creativity":[12],"that":[13],"considers":[14],"legal":[15],"requirements,":[16],"compliance":[17],"rules":[18],"administrative":[20],"tasks":[21],"as":[22,226],"well,":[23],"because":[24],"current":[25],"systems":[26],"focus":[27],"either":[28],"on":[29,91],"knowledge":[30,48,84,92,96,229,251],"representation":[31,52,97,252],"or":[32,228],"business":[33,50],"process":[34,51,81],"management.":[35],"The":[36,59,102,142,161,185,209,231],"purpose":[37],"this":[39],"paper":[40],"is":[41,73,89],"to":[42,56,171,196,244],"discuss":[43],"our":[44],"model":[45,109,146,170,203,220],"integrated":[47],"its":[54],"presentation":[55],"users.":[57],"Design/methodology/approach":[58],"authors":[60,103,118,135,143,186,232],"follow":[61],"design":[63],"science":[64],"approach":[65],"in":[66,130,253],"the":[67,87,115,117,134,165,199,202,213,219,242,249],"environment":[68],"patent":[70],"prosecution,":[71],"which":[72,193,240],"characterized":[74],"by":[75],"highly":[77],"standardized,":[78],"legally":[79],"prescribed":[80],"individual":[83],"study.":[85,256],"Thus,":[86],"research":[88],"based":[90],"study,":[93],"BPM,":[94],"graph-based":[95,169,250],"user":[99,190,237],"interface":[100,191,238],"design.":[101],"iteratively":[104],"designed":[105,144],"built":[107],"prototype.":[112],"To":[113],"evaluate":[114],"approach,":[116],"used":[119],"analytical":[120],"proof":[121],"concept,":[123],"real-world":[124,131],"test":[125],"scenarios":[126],"case":[128],"studies":[129],"settings,":[132],"where":[133],"conducted":[136],"observations":[137],"open":[139,173],"interviews.":[140],"Findings":[141],"implemented":[148],"prototype":[150],"evolving":[152],"storing":[154],"static":[155],"dynamic":[157],"aspects":[158],"knowledge.":[160],"proposed":[162],"solution":[163],"leverages":[164],"flexibility":[166],"enable":[172],"not":[175],"only":[176],"continuously":[177],"developing":[178],"user-centered":[179],"processes":[180],"but":[181,204],"also":[182],"pre-defined":[183],"ones.":[184],"further":[187,233],"propose":[188],"concept":[192],"supports":[194],"users":[195,243],"benefit":[197],"from":[198,222],"richness":[200],"provides":[205],"sufficient":[206],"guidance.":[207],"Originality/value":[208],"balanced":[210],"integration":[211],"data":[214],"task":[216],"perspectives":[217],"distinguishes":[218],"significantly":[221],"other":[223],"approaches":[224],"such":[225],"BPM":[227],"graphs.":[230],"provide":[234],"sophisticated":[236],"design,":[239],"allows":[241],"effectively":[245],"efficiently":[247],"use":[248],"their":[254],"daily":[255]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":2}],"updated_date":"2026-07-30T17:31:21.811387","created_date":"2025-10-10T00:00:00"}
