{"id":"https://openalex.org/W1965559831","doi":"https://doi.org/10.1108/eum0000000006970","title":"A national survey of the citizenship information needs of the general public","display_name":"A national survey of the citizenship information needs of the general public","publication_year":1999,"publication_date":"1999-05-01","ids":{"openalex":"https://openalex.org/W1965559831","doi":"https://doi.org/10.1108/eum0000000006970","mag":"1965559831"},"language":"en","primary_location":{"id":"doi:10.1108/eum0000000006970","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eum0000000006970","pdf_url":null,"source":{"id":"https://openalex.org/S4210189668","display_name":"Aslib Journal of Information Management","issn_l":"0001-253X","issn":["0001-253X","1758-3748","2050-3806","2050-3814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Aslib Proceedings","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/10059/120","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5019616101","display_name":"Rita Marcella","orcid":"https://orcid.org/0000-0003-0069-3516"},"institutions":[{"id":"https://openalex.org/I522815984","display_name":"Robert Gordon University","ror":"https://ror.org/04f0qj703","country_code":"GB","type":"education","lineage":["https://openalex.org/I522815984"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Rita Marcella","raw_affiliation_strings":["School of Information and Media, The Robert Gordon University, Faculty of Management Building, Garthdee Road, Aberdeen AB10 7QE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Information and Media, The Robert Gordon University, Faculty of Management Building, Garthdee Road, Aberdeen AB10 7QE","institution_ids":["https://openalex.org/I522815984"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5044945901","display_name":"Graeme Baxter","orcid":"https://orcid.org/0000-0001-8454-0693"},"institutions":[{"id":"https://openalex.org/I522815984","display_name":"Robert Gordon University","ror":"https://ror.org/04f0qj703","country_code":"GB","type":"education","lineage":["https://openalex.org/I522815984"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Graeme Baxter","raw_affiliation_strings":["School of Information and Media, The Robert Gordon University, Faculty of Management Building, Garthdee Road, Aberdeen AB10 7QE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Information and Media, The Robert Gordon University, Faculty of Management Building, Garthdee Road, Aberdeen AB10 7QE","institution_ids":["https://openalex.org/I522815984"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I522815984"],"apc_list":null,"apc_paid":null,"fwci":5.4936,"has_fulltext":false,"cited_by_count":16,"citation_normalized_percentile":{"value":0.95046662,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":"51","issue":"4","first_page":"115","last_page":"121"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12289","display_name":"Library Science and Administration","score":0.9689000248908997,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12289","display_name":"Library Science and Administration","score":0.9689000248908997,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/citizenship","display_name":"Citizenship","score":0.7463212013244629},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.631016731262207},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.6137785911560059},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.5434825420379639},{"id":"https://openalex.org/keywords/information-needs","display_name":"Information needs","score":0.5265985727310181},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.5130752325057983},{"id":"https://openalex.org/keywords/population","display_name":"Population","score":0.49666982889175415},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.46542757749557495},{"id":"https://openalex.org/keywords/reading","display_name":"Reading (process)","score":0.44536393880844116},{"id":"https://openalex.org/keywords/download","display_name":"Download","score":0.4208129644393921},{"id":"https://openalex.org/keywords/face","display_name":"Face (sociological concept)","score":0.416747510433197},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.4113108515739441},{"id":"https://openalex.org/keywords/library-science","display_name":"Library science","score":0.33573848009109497},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.32796967029571533},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.25896620750427246},{"id":"https://openalex.org/keywords/politics","display_name":"Politics","score":0.1559228003025055},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.12462088465690613},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.11195066571235657},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.10826322436332703},{"id":"https://openalex.org/keywords/demography","display_name":"Demography","score":0.10290282964706421},{"id":"https://openalex.org/keywords/law","display_name":"Law","score":0.08448001742362976},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.07896062731742859}],"concepts":[{"id":"https://openalex.org/C2780781376","wikidata":"https://www.wikidata.org/wiki/Q42138","display_name":"Citizenship","level":3,"score":0.7463212013244629},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.631016731262207},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.6137785911560059},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.5434825420379639},{"id":"https://openalex.org/C78999398","wikidata":"https://www.wikidata.org/wiki/Q2899888","display_name":"Information needs","level":2,"score":0.5265985727310181},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5130752325057983},{"id":"https://openalex.org/C2908647359","wikidata":"https://www.wikidata.org/wiki/Q2625603","display_name":"Population","level":2,"score":0.49666982889175415},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.46542757749557495},{"id":"https://openalex.org/C554936623","wikidata":"https://www.wikidata.org/wiki/Q199657","display_name":"Reading (process)","level":2,"score":0.44536393880844116},{"id":"https://openalex.org/C2780154274","wikidata":"https://www.wikidata.org/wiki/Q7126717","display_name":"Download","level":2,"score":0.4208129644393921},{"id":"https://openalex.org/C2779304628","wikidata":"https://www.wikidata.org/wiki/Q3503480","display_name":"Face (sociological concept)","level":2,"score":0.416747510433197},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.4113108515739441},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.33573848009109497},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.32796967029571533},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.25896620750427246},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.1559228003025055},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.12462088465690613},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.11195066571235657},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10826322436332703},{"id":"https://openalex.org/C149923435","wikidata":"https://www.wikidata.org/wiki/Q37732","display_name":"Demography","level":1,"score":0.10290282964706421},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.08448001742362976},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.07896062731742859},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/eum0000000006970","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eum0000000006970","pdf_url":null,"source":{"id":"https://openalex.org/S4210189668","display_name":"Aslib Journal of Information Management","issn_l":"0001-253X","issn":["0001-253X","1758-3748","2050-3806","2050-3814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Aslib Proceedings","raw_type":"journal-article"},{"id":"pmh:oai:rgu-repository.worktribe.com:247634","is_oa":true,"landing_page_url":"http://hdl.handle.net/10059/120","pdf_url":null,"source":{"id":"https://openalex.org/S4306400814","display_name":"Open Access Institutional Repository at Robert Gordon University (Robert Gordon University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I522815984","host_organization_name":"Robert Gordon University","host_organization_lineage":["https://openalex.org/I522815984"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"}],"best_oa_location":{"id":"pmh:oai:rgu-repository.worktribe.com:247634","is_oa":true,"landing_page_url":"http://hdl.handle.net/10059/120","pdf_url":null,"source":{"id":"https://openalex.org/S4306400814","display_name":"Open Access Institutional Repository at Robert Gordon University (Robert Gordon University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I522815984","host_organization_name":"Robert Gordon University","host_organization_lineage":["https://openalex.org/I522815984"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"},"sustainable_development_goals":[{"score":0.699999988079071,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":5,"referenced_works":["https://openalex.org/W421700442","https://openalex.org/W1526945924","https://openalex.org/W2031691314","https://openalex.org/W2040842694","https://openalex.org/W3002980659"],"related_works":["https://openalex.org/W2030520853","https://openalex.org/W2940461159","https://openalex.org/W4384303547","https://openalex.org/W4388479349","https://openalex.org/W4235526716","https://openalex.org/W2982211715","https://openalex.org/W3196706039","https://openalex.org/W4317639417","https://openalex.org/W3095960467","https://openalex.org/W1975373580"],"abstract_inverted_index":{"This":[0],"paper":[1],"reports":[2],"the":[3,20,26,30,36,65,73,131],"results":[4],"of":[5,8,15,19,29,57,67,96,135,142],"a":[6,16,50,85,128,139,149,153,157,165,199],"survey":[7,24],"information":[9,12,71,89,190],"needs":[10],"and":[11,40,52,78,105,108,122,126,162],"seeking":[13],"behaviour":[14],"national":[17],"sample":[18],"UK":[21],"population.":[22],"The":[23],"was":[25,164,191],"first":[27],"stage":[28],"Citizenship":[31],"Information":[32],"project,":[33],"funded":[34],"by":[35],"British":[37],"Library":[38],"Research":[39],"Innovation":[41],"Centre.":[42],"In":[43],"total,":[44],"1294":[45],"responses":[46],"were":[47,130,146],"received":[48],"giving":[49],"valid":[51],"demographically":[53],"representative":[54],"response":[55],"rate":[56],"45.7":[58],"per":[59,76,91,184],"cent.":[60],"Major":[61],"findings":[62],"include:":[63],"that":[64,79,99,187],"majority":[66,182],"respondents":[68,97],"had":[69],"sought":[70],"in":[72],"past":[74],"(59.4":[75],"cent)":[77,185],"an":[80,172],"even":[81],"greater":[82],"number":[83],"predicted":[84],"future":[86],"need":[87],"for":[88,155,175,194],"(78.4":[90],"cent).":[92],"Over":[93],"three":[94,109],"quarters":[95,110],"said":[98],"they":[100],"would":[101,111],"use":[102],"public":[103,169],"libraries":[104,170],"between":[106],"half":[107],"approach":[112],"Citizens":[113],"Advice":[114],"Bureaux,":[115],"Post":[116],"Offices,":[117],"Government":[118],"departments":[119],"or":[120],"family":[121],"friends.":[123],"Face\u2010to\u2010face":[124],"communications":[125],"reading":[127],"book":[129],"most":[132],"popular":[133],"means":[134],"accessing":[136,176],"information,":[137,161],"but":[138],"wide":[140],"variety":[141],"other":[143],"preferred":[144],"options":[145],"cited.":[147],"Only":[148],"small":[150],"proportion":[151],"expressed":[152],"preference":[154],"using":[156],"computer":[158],"to":[159,189],"seek":[160],"there":[163],"clear":[166],"emphasis":[167],"on":[168],"as":[171,198],"appropriate":[173],"location":[174],"electronic":[177],"information.":[178],"A":[179],"highly":[180],"significant":[181],"(79.2":[183],"believed":[186],"access":[188],"very":[192],"important":[193],"exercising":[195],"their":[196],"rights":[197],"citizen.":[200]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2013,"cited_by_count":2}],"updated_date":"2026-08-01T09:00:35.917206","created_date":"2016-06-24T00:00:00"}
