{"id":"https://openalex.org/W2011468743","doi":"https://doi.org/10.1108/eum0000000006532","title":"Knowledge, learning and IT support in a small software company","display_name":"Knowledge, learning and IT support in a small software company","publication_year":2001,"publication_date":"2001-12-01","ids":{"openalex":"https://openalex.org/W2011468743","doi":"https://doi.org/10.1108/eum0000000006532","mag":"2011468743"},"language":"en","primary_location":{"id":"doi:10.1108/eum0000000006532","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eum0000000006532","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068743609","display_name":"Karlheinz Kautz","orcid":"https://orcid.org/0000-0003-3597-8781"},"institutions":[{"id":"https://openalex.org/I180519160","display_name":"Copenhagen Business School","ror":"https://ror.org/04sppb023","country_code":"DK","type":"education","lineage":["https://openalex.org/I180519160"]}],"countries":["DK"],"is_corresponding":true,"raw_author_name":"Karlheinz Kautz","raw_affiliation_strings":["Karlheinz Kautz is in the Department of Informatics, Copenhagen Business School, Frederiksberg, Denmark"],"affiliations":[{"raw_affiliation_string":"Karlheinz Kautz is in the Department of Informatics, Copenhagen Business School, Frederiksberg, Denmark","institution_ids":["https://openalex.org/I180519160"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5007205940","display_name":"Kim Thaysen","orcid":null},"institutions":[{"id":"https://openalex.org/I891191580","display_name":"Aalborg University","ror":"https://ror.org/04m5j1k67","country_code":"DK","type":"education","lineage":["https://openalex.org/I891191580"]}],"countries":["DK"],"is_corresponding":false,"raw_author_name":"Kim Thaysen","raw_affiliation_strings":["Kim Thaysen is based at MINDPASS AS, Aalborg, Denmark"],"affiliations":[{"raw_affiliation_string":"Kim Thaysen is based at MINDPASS AS, Aalborg, Denmark","institution_ids":["https://openalex.org/I891191580"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5068743609"],"corresponding_institution_ids":["https://openalex.org/I180519160"],"apc_list":null,"apc_paid":null,"fwci":10.1297,"has_fulltext":false,"cited_by_count":92,"citation_normalized_percentile":{"value":0.97825331,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"5","issue":"4","first_page":"349","last_page":"357"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9889000058174133,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9851999878883362,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.8222189545631409},{"id":"https://openalex.org/keywords/personal-knowledge-management","display_name":"Personal knowledge management","score":0.6161049604415894},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5765804052352905},{"id":"https://openalex.org/keywords/knowledge-value-chain","display_name":"Knowledge value chain","score":0.5418056845664978},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"Organizational learning","score":0.5106835961341858},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.5070557594299316},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4949619174003601},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.48275822401046753},{"id":"https://openalex.org/keywords/domain-knowledge","display_name":"Domain knowledge","score":0.4460589587688446},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.42465686798095703}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.8222189545631409},{"id":"https://openalex.org/C187572123","wikidata":"https://www.wikidata.org/wiki/Q2034224","display_name":"Personal knowledge management","level":3,"score":0.6161049604415894},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5765804052352905},{"id":"https://openalex.org/C191628500","wikidata":"https://www.wikidata.org/wiki/Q6423404","display_name":"Knowledge value chain","level":3,"score":0.5418056845664978},{"id":"https://openalex.org/C169735623","wikidata":"https://www.wikidata.org/wiki/Q1430172","display_name":"Organizational learning","level":2,"score":0.5106835961341858},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.5070557594299316},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4949619174003601},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.48275822401046753},{"id":"https://openalex.org/C207685749","wikidata":"https://www.wikidata.org/wiki/Q2088941","display_name":"Domain knowledge","level":2,"score":0.4460589587688446},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.42465686798095703},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/eum0000000006532","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eum0000000006532","pdf_url":null,"source":{"id":"https://openalex.org/S50631486","display_name":"Journal of Knowledge Management","issn_l":"1367-3270","issn":["1367-3270","1758-7484"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Knowledge Management","raw_type":"journal-article"},{"id":"pmh:oai:research-api.cbs.dk:openaire_cris_publications/267dab40-c023-11db-9769-000ea68e967b","is_oa":false,"landing_page_url":"https://research.cbs.dk/en/publications/267dab40-c023-11db-9769-000ea68e967b","pdf_url":null,"source":{"id":"https://openalex.org/S4306401458","display_name":"CBS Research Portal (Copenhagen Business School)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I180519160","host_organization_name":"Copenhagen Business School","host_organization_lineage":["https://openalex.org/I180519160"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Kautz, K & Thaysen, K 2001, 'Knowledge, learning and IT support in a small software company', Journal of Knowledge Management, vol. 5, no. 4, pp. 349-357. https://doi.org/10.1108/EUM0000000006532","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W60925087","https://openalex.org/W1487897302","https://openalex.org/W1603634787","https://openalex.org/W1606540910","https://openalex.org/W1968917922","https://openalex.org/W1973760022","https://openalex.org/W2073675594","https://openalex.org/W2106919063","https://openalex.org/W2132454116","https://openalex.org/W2150587481","https://openalex.org/W2168661650","https://openalex.org/W2339106955","https://openalex.org/W2401702603","https://openalex.org/W2488249759","https://openalex.org/W2578854498","https://openalex.org/W2774782806","https://openalex.org/W2990940347","https://openalex.org/W6712576931"],"related_works":["https://openalex.org/W2183920283","https://openalex.org/W2610698398","https://openalex.org/W2296564505","https://openalex.org/W2081797436","https://openalex.org/W2997491296","https://openalex.org/W2186563503","https://openalex.org/W2109606664","https://openalex.org/W2491123162","https://openalex.org/W2102949154","https://openalex.org/W2501558034"],"abstract_inverted_index":{"The":[0,28,72],"literature":[1],"in":[2,46,90],"the":[3,76,84,91,115,125,160],"field":[4],"of":[5,25,30,38,78,83,94,100,145,155,162],"knowledge":[6,31,86,146,148,156],"management":[7,32,157],"shows":[8],"a":[9,22,55,59,81],"certain":[10],"preoccupation":[11],"with":[12,121],"information":[13],"technology":[14],"(IT)":[15],"and":[16,49,87,107,147,150],"technical":[17],"solutions":[18],"while":[19],"it":[20,137],"reflects":[21],"limited":[23],"view":[24],"organisational":[26,44],"knowledge.":[27],"practice":[29],"is":[33,103],"commonly":[34],"degraded":[35],"to":[36,105,134,140,159],"implementation":[37],"new":[39],"IT\u2010based":[40],"systems,":[41],"neglecting":[42],"important":[43],"aspects,":[45],"particular":[47],"human":[48],"social":[50],"issues.":[51],"This":[52,117],"paper":[53],"presents":[54],"case":[56],"that":[57],"involves":[58],"small":[60],"Danish":[61],"software":[62],"company":[63],"where":[64],"these":[65],"matters":[66],"have":[67],"been":[68],"taken":[69],"into":[70],"account.":[71],"starting":[73],"point":[74],"for":[75],"utilisation":[77],"IT":[79,164],"was":[80],"study":[82],"concepts,":[85],"learning.":[88],"Embedded":[89],"daily":[92],"activities":[93],"employees,":[95],"IT,":[96],"as":[97],"just":[98],"one":[99],"several":[101],"measures,":[102],"intended":[104],"support":[106],"facilitate":[108],"learning":[109],"rather":[110],"than":[111],"regulate":[112],"or":[113],"impede":[114],"process.":[116],"will":[118,131],"be":[119],"demonstrated":[120],"two":[122],"examples":[123],"from":[124],"case.":[126],"In":[127],"this":[128],"context,":[129],"we":[130],"also":[132],"examine":[133],"what":[135],"extent":[136],"makes":[138],"sense":[139],"distinguish":[141],"between":[142],"different":[143,153],"types":[144],"processes":[149],"how":[151],"far":[152],"perspectives":[154],"contribute":[158],"deployment":[161],"appropriate":[163],"support.":[165]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
