{"id":"https://openalex.org/W2021624485","doi":"https://doi.org/10.1108/eum0000000005821","title":"Software quality management and ISO 9000 implementation","display_name":"Software quality management and ISO 9000 implementation","publication_year":2001,"publication_date":"2001-10-01","ids":{"openalex":"https://openalex.org/W2021624485","doi":"https://doi.org/10.1108/eum0000000005821","mag":"2021624485"},"language":"en","primary_location":{"id":"doi:10.1108/eum0000000005821","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eum0000000005821","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057959354","display_name":"Y. Helio Yang","orcid":"https://orcid.org/0009-0003-1081-0875"},"institutions":[{"id":"https://openalex.org/I26538001","display_name":"San Diego State University","ror":"https://ror.org/0264fdx42","country_code":"US","type":"education","lineage":["https://openalex.org/I26538001"]},{"id":"https://openalex.org/I931278978","display_name":"College of Business Administration","ror":"https://ror.org/03x1zq178","country_code":"LV","type":"education","lineage":["https://openalex.org/I931278978"]},{"id":"https://openalex.org/I4210143601","display_name":"Decision Systems (United States)","ror":"https://ror.org/0434dpa13","country_code":"US","type":"company","lineage":["https://openalex.org/I4210143601"]}],"countries":["LV","US"],"is_corresponding":true,"raw_author_name":"Y. Helio Yang","raw_affiliation_strings":["Information and Decision Systems, College of Business Administration,  San Diego State University, San Diego, California, USA","(Information and Decision Systems, College of Business Administration, San Diego State University, San Diego, California, USA)"],"affiliations":[{"raw_affiliation_string":"Information and Decision Systems, College of Business Administration,  San Diego State University, San Diego, California, USA","institution_ids":["https://openalex.org/I26538001","https://openalex.org/I4210143601"]},{"raw_affiliation_string":"(Information and Decision Systems, College of Business Administration, San Diego State University, San Diego, California, USA)","institution_ids":["https://openalex.org/I931278978"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5057959354"],"corresponding_institution_ids":["https://openalex.org/I26538001","https://openalex.org/I4210143601","https://openalex.org/I931278978"],"apc_list":null,"apc_paid":null,"fwci":10.2072,"has_fulltext":false,"cited_by_count":50,"citation_normalized_percentile":{"value":0.97801188,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"101","issue":"7","first_page":"329","last_page":"338"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13295","display_name":"Safety Systems Engineering in Autonomy","score":0.9643999934196472,"subfield":{"id":"https://openalex.org/subfields/2213","display_name":"Safety, Risk, Reliability and Quality"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10260","display_name":"Software Engineering Research","score":0.963699996471405,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/certification","display_name":"Certification","score":0.6972814798355103},{"id":"https://openalex.org/keywords/software-quality-control","display_name":"Software quality control","score":0.5472443103790283},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.5378135442733765},{"id":"https://openalex.org/keywords/quality-management-system","display_name":"Quality management system","score":0.5178337693214417},{"id":"https://openalex.org/keywords/software-quality","display_name":"Software quality","score":0.497273713350296},{"id":"https://openalex.org/keywords/quality-of-analytical-results","display_name":"Quality of analytical results","score":0.48358625173568726},{"id":"https://openalex.org/keywords/software-quality-analyst","display_name":"Software quality analyst","score":0.4834898114204407},{"id":"https://openalex.org/keywords/consolidation","display_name":"Consolidation (business)","score":0.4622281491756439},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.44650816917419434},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.44597744941711426},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.44433966279029846},{"id":"https://openalex.org/keywords/quality-management","display_name":"Quality management","score":0.42215144634246826},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.4199274182319641},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.38101330399513245},{"id":"https://openalex.org/keywords/software-development","display_name":"Software development","score":0.3466758728027344},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3102915585041046},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.28358837962150574},{"id":"https://openalex.org/keywords/management-system","display_name":"Management system","score":0.1838148534297943},{"id":"https://openalex.org/keywords/accounting","display_name":"Accounting","score":0.16411086916923523}],"concepts":[{"id":"https://openalex.org/C46304622","wikidata":"https://www.wikidata.org/wiki/Q374814","display_name":"Certification","level":2,"score":0.6972814798355103},{"id":"https://openalex.org/C176035894","wikidata":"https://www.wikidata.org/wiki/Q7554350","display_name":"Software quality control","level":5,"score":0.5472443103790283},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.5378135442733765},{"id":"https://openalex.org/C201289532","wikidata":"https://www.wikidata.org/wiki/Q608513","display_name":"Quality management system","level":4,"score":0.5178337693214417},{"id":"https://openalex.org/C117447612","wikidata":"https://www.wikidata.org/wiki/Q1412670","display_name":"Software quality","level":4,"score":0.497273713350296},{"id":"https://openalex.org/C46717995","wikidata":"https://www.wikidata.org/wiki/Q7268785","display_name":"Quality of analytical results","level":5,"score":0.48358625173568726},{"id":"https://openalex.org/C188329197","wikidata":"https://www.wikidata.org/wiki/Q6554613","display_name":"Software quality analyst","level":5,"score":0.4834898114204407},{"id":"https://openalex.org/C2776014549","wikidata":"https://www.wikidata.org/wiki/Q3050847","display_name":"Consolidation (business)","level":2,"score":0.4622281491756439},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.44650816917419434},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.44597744941711426},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.44433966279029846},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.42215144634246826},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.4199274182319641},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.38101330399513245},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.3466758728027344},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3102915585041046},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.28358837962150574},{"id":"https://openalex.org/C198783460","wikidata":"https://www.wikidata.org/wiki/Q629173","display_name":"Management system","level":2,"score":0.1838148534297943},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.16411086916923523},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/eum0000000005821","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eum0000000005821","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W564327529","https://openalex.org/W1498684234","https://openalex.org/W1588904986","https://openalex.org/W1900899591","https://openalex.org/W1964091826","https://openalex.org/W1964756307","https://openalex.org/W1972322947","https://openalex.org/W1979394952","https://openalex.org/W1997910963","https://openalex.org/W2012333928","https://openalex.org/W2023091446","https://openalex.org/W2036294484","https://openalex.org/W2043531747","https://openalex.org/W2054898528","https://openalex.org/W2113403185","https://openalex.org/W2157584885","https://openalex.org/W2169756524","https://openalex.org/W3139197935","https://openalex.org/W6922200490"],"related_works":["https://openalex.org/W2549211027","https://openalex.org/W2070902631","https://openalex.org/W2011425538","https://openalex.org/W1580492598","https://openalex.org/W1489503135","https://openalex.org/W2105340075","https://openalex.org/W2117398427","https://openalex.org/W2078977527","https://openalex.org/W4632464","https://openalex.org/W2387136638"],"abstract_inverted_index":{"The":[0],"software":[1,10,24,94,117],"industry":[2,32,95],"has":[3,40],"matured":[4],"into":[5,96],"a":[6],"global":[7],"business":[8],"with":[9],"products":[11,46],"and":[12,18,23,26,47,55,57,62],"applications":[13],"growing":[14],"in":[15,92],"number,":[16],"complexity,":[17],"market":[19],"importance.":[20],"Global":[21],"sourcing":[22],"production":[25],"operations":[27],"sharing":[28],"are":[29],"becoming":[30,105],"the":[31,35,38,59,68,93,111],"standard.":[33],"At":[34],"same":[36],"time,":[37],"marketplace":[39],"become":[41],"less":[42],"tolerant":[43],"of":[44,70],"poor\u2010quality":[45],"hidden":[48],"maintenance":[49],"costs.":[50],"Reviews":[51],"various":[52],"existing":[53],"standards":[54],"frameworks":[56],"discusses":[58],"massive":[60],"consolidation":[61],"coordination":[63],"efforts":[64],"currently":[65],"ongoing":[66],"for":[67,89,98],"purpose":[69],"developing":[71],"international":[72],"quality":[73],"standards.":[74],"Also":[75],"proposes":[76],"an":[77],"eight\u2010step":[78],"framework":[79],"that":[80,104],"puts":[81],"all":[82],"29":[83],"clauses":[84],"required":[85],"by":[86],"ISO":[87,106],"9001":[88],"certification":[90],"implementation":[91],"clusters":[97],"more":[99],"efficient":[100],"management.":[101],"Warns,":[102],"however,":[103],"9000":[107],"registered":[108],"is":[109],"only":[110],"first":[112],"step":[113],"to":[114],"achieving":[115],"consistent":[116],"quality.":[118]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":2}],"updated_date":"2026-03-10T16:38:18.471706","created_date":"2025-10-10T00:00:00"}