{"id":"https://openalex.org/W2077865352","doi":"https://doi.org/10.1108/eb026964","title":"STUDENTS' PERCEPTIONS OF THE LIBRARY SERVICE AT THE UNIVERSITY OF SUSSEX: PRACTICAL QUANTITATIVE AND QUALITATIVE RESEARCH IN AN ACADEMIC LIBRARY","display_name":"STUDENTS' PERCEPTIONS OF THE LIBRARY SERVICE AT THE UNIVERSITY OF SUSSEX: PRACTICAL QUANTITATIVE AND QUALITATIVE RESEARCH IN AN ACADEMIC LIBRARY","publication_year":1996,"publication_date":"1996-02-01","ids":{"openalex":"https://openalex.org/W2077865352","doi":"https://doi.org/10.1108/eb026964","mag":"2077865352"},"language":"en","primary_location":{"id":"doi:10.1108/eb026964","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eb026964","pdf_url":null,"source":{"id":"https://openalex.org/S10082577","display_name":"Journal of Documentation","issn_l":"0022-0418","issn":["0022-0418","1758-7379"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Documentation","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5058738063","display_name":"Neil Jacobs","orcid":"https://orcid.org/0000-0002-8050-8175"},"institutions":[{"id":"https://openalex.org/I162608824","display_name":"University of Sussex","ror":"https://ror.org/00ayhx656","country_code":"GB","type":"education","lineage":["https://openalex.org/I162608824"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"N.A. JACOBS","raw_affiliation_strings":["n.a.jacobs@sussex.ac.uk University of Sussex Library, Fainter, Brighton, East Sussex BN1 9QL","(n.a.jacobs@sussex.ac.uk University of Sussex Library, Fainter, Brighton, East Sussex BN1 9QL)"],"affiliations":[{"raw_affiliation_string":"n.a.jacobs@sussex.ac.uk University of Sussex Library, Fainter, Brighton, East Sussex BN1 9QL","institution_ids":["https://openalex.org/I162608824"]},{"raw_affiliation_string":"(n.a.jacobs@sussex.ac.uk University of Sussex Library, Fainter, Brighton, East Sussex BN1 9QL)","institution_ids":["https://openalex.org/I162608824"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5058738063"],"corresponding_institution_ids":["https://openalex.org/I162608824"],"apc_list":null,"apc_paid":null,"fwci":12.1964,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":{"value":0.9888,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"52","issue":"2","first_page":"139","last_page":"162"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.9980000257492065,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11813","display_name":"Library Collection Development and Digital Resources","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6364526152610779},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.6149013638496399},{"id":"https://openalex.org/keywords/perception","display_name":"Perception","score":0.5899535417556763},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.5302678346633911},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.489971786737442},{"id":"https://openalex.org/keywords/academic-library","display_name":"Academic library","score":0.43402737379074097},{"id":"https://openalex.org/keywords/library-management","display_name":"Library management","score":0.42946210503578186},{"id":"https://openalex.org/keywords/library-science","display_name":"Library science","score":0.3883128762245178},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3203611969947815},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.3168954849243164},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.2100622057914734},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.08568236231803894},{"id":"https://openalex.org/keywords/social-science","display_name":"Social science","score":0.08397254347801208},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.08335798978805542}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6364526152610779},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6149013638496399},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5899535417556763},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.5302678346633911},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.489971786737442},{"id":"https://openalex.org/C2983956754","wikidata":"https://www.wikidata.org/wiki/Q856234","display_name":"Academic library","level":2,"score":0.43402737379074097},{"id":"https://openalex.org/C2775918691","wikidata":"https://www.wikidata.org/wiki/Q856623","display_name":"Library management","level":2,"score":0.42946210503578186},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.3883128762245178},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3203611969947815},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3168954849243164},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.2100622057914734},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.08568236231803894},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.08397254347801208},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.08335798978805542},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/eb026964","is_oa":false,"landing_page_url":"https://doi.org/10.1108/eb026964","pdf_url":null,"source":{"id":"https://openalex.org/S10082577","display_name":"Journal of Documentation","issn_l":"0022-0418","issn":["0022-0418","1758-7379"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Documentation","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Quality Education","score":0.8299999833106995,"id":"https://metadata.un.org/sdg/4"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W601209718","https://openalex.org/W620113485","https://openalex.org/W2012463911","https://openalex.org/W2040675810","https://openalex.org/W2044921141","https://openalex.org/W2065452184","https://openalex.org/W2066080738","https://openalex.org/W2087521870"],"related_works":["https://openalex.org/W2373504699","https://openalex.org/W2390274118","https://openalex.org/W2383179491","https://openalex.org/W2355895227","https://openalex.org/W2092894891","https://openalex.org/W3136717122","https://openalex.org/W2027271748","https://openalex.org/W2285093200","https://openalex.org/W238257894","https://openalex.org/W1993308928"],"abstract_inverted_index":{"This":[0,81],"paper":[1,52],"describes":[2],"quantitative":[3],"and":[4,22,61,88,106],"qualitative":[5,71],"research":[6,15,72,103,129],"undertaken":[7],"at":[8],"the":[9,20,42,51,58,70,78,94,97,111,116,126,139],"University":[10],"of":[11,46,69,96,121,143,148],"Sussex":[12],"Library.":[13],"The":[14,39,102,128],"was":[16,131],"concerned":[17,41],"to":[18,28,56,65,75,110,133,138,157],"investigate":[19],"behaviour":[21],"motivations":[23],"that":[24,151],"led":[25],"Library":[26,113,117,144],"users":[27,114],"give":[29,66],"puzzling":[30],"responses":[31,40],"in":[32,125],"a":[33,119,135],"user":[34,59,149],"survey":[35,79,161],"into":[36],"book":[37],"availability.":[38],"Library's":[43],"Reserve":[44],"Collection":[45],"key":[47],"course":[48],"texts.":[49],"Hence":[50],"firstly":[53],"sets":[54],"out":[55],"describe":[57],"survey,":[60],"then":[62],"goes":[63],"on":[64],"an":[67],"account":[68],"methodology":[73,82,130],"employed":[74],"look":[76],"beyond":[77],"results.":[80],"involved":[83],"semi\u2010structured":[84],"interviews":[85],"with":[86,93],"students":[87],"tutors,":[89],"which":[90,122],"were":[91],"analysed":[92],"help":[95],"software":[98],"package":[99],"QSR":[100],"NUD*1st.":[101],"uncovered":[104],"interesting":[105],"useful":[107],"information":[108,140],"relating":[109],"way":[112],"approach":[115],"service,":[118],"summary":[120],"is":[123],"included":[124],"paper.":[127],"found":[132],"be":[134],"valuable":[136],"addition":[137],"gathering":[141],"strategies":[142],"management,":[145],"revealing":[146],"patterns":[147],"attitudes":[150],"are":[152],"difficult":[153],"if":[154],"not":[155],"impossible":[156],"access":[158],"using":[159],"traditional":[160],"techniques":[162],"alone.":[163]},"counts_by_year":[{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
