{"id":"https://openalex.org/W4410405905","doi":"https://doi.org/10.1108/dta-02-2024-0217","title":"Roles of topic features in perceived helpfulness of online company reviews","display_name":"Roles of topic features in perceived helpfulness of online company reviews","publication_year":2025,"publication_date":"2025-05-16","ids":{"openalex":"https://openalex.org/W4410405905","doi":"https://doi.org/10.1108/dta-02-2024-0217"},"language":"en","primary_location":{"id":"doi:10.1108/dta-02-2024-0217","is_oa":false,"landing_page_url":"https://doi.org/10.1108/dta-02-2024-0217","pdf_url":null,"source":{"id":"https://openalex.org/S4210171756","display_name":"Data Technologies and Applications","issn_l":"2514-9288","issn":["2514-9288","2514-9318"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Data Technologies and Applications","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100603330","display_name":"Jiho Kim","orcid":"https://orcid.org/0000-0003-3733-8702"},"institutions":[{"id":"https://openalex.org/I89004649","display_name":"Korea Institute of Industrial Technology","ror":"https://ror.org/04qfph657","country_code":"KR","type":"other","lineage":["https://openalex.org/I2801339556","https://openalex.org/I4210144908","https://openalex.org/I4387152098","https://openalex.org/I89004649"]}],"countries":["KR"],"is_corresponding":true,"raw_author_name":"Jiho Kim","raw_affiliation_strings":["Korea University Department of Industrial and Management Engineering, , ,"],"affiliations":[{"raw_affiliation_string":"Korea University Department of Industrial and Management Engineering, , ,","institution_ids":["https://openalex.org/I89004649"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5077069037","display_name":"Hong-Chul Lee","orcid":"https://orcid.org/0000-0002-4407-0348"},"institutions":[{"id":"https://openalex.org/I89004649","display_name":"Korea Institute of Industrial Technology","ror":"https://ror.org/04qfph657","country_code":"KR","type":"other","lineage":["https://openalex.org/I2801339556","https://openalex.org/I4210144908","https://openalex.org/I4387152098","https://openalex.org/I89004649"]},{"id":"https://openalex.org/I89440247","display_name":"Myongji University","ror":"https://ror.org/00s9dpb54","country_code":"KR","type":"education","lineage":["https://openalex.org/I89440247"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Hongchul Lee","raw_affiliation_strings":["Korea University Department of Industrial and Management Engineering, , ,","Myongji University Department of Management Information Systems, , ,"],"affiliations":[{"raw_affiliation_string":"Korea University Department of Industrial and Management Engineering, , ,","institution_ids":["https://openalex.org/I89004649"]},{"raw_affiliation_string":"Myongji University Department of Management Information Systems, , ,","institution_ids":["https://openalex.org/I89440247"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5103045351","display_name":"Hanjun Lee","orcid":"https://orcid.org/0000-0002-9005-3661"},"institutions":[{"id":"https://openalex.org/I89004649","display_name":"Korea Institute of Industrial Technology","ror":"https://ror.org/04qfph657","country_code":"KR","type":"other","lineage":["https://openalex.org/I2801339556","https://openalex.org/I4210144908","https://openalex.org/I4387152098","https://openalex.org/I89004649"]},{"id":"https://openalex.org/I89440247","display_name":"Myongji University","ror":"https://ror.org/00s9dpb54","country_code":"KR","type":"education","lineage":["https://openalex.org/I89440247"]}],"countries":["KR"],"is_corresponding":false,"raw_author_name":"Hanjun Lee","raw_affiliation_strings":["Korea University Department of Industrial and Management Engineering, , ,","Myongji University Department of Management Information Systems, , ,"],"affiliations":[{"raw_affiliation_string":"Korea University Department of Industrial and Management Engineering, , ,","institution_ids":["https://openalex.org/I89004649"]},{"raw_affiliation_string":"Myongji University Department of Management Information Systems, , ,","institution_ids":["https://openalex.org/I89440247"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5100603330"],"corresponding_institution_ids":["https://openalex.org/I89004649"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.15676364,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"59","issue":"3","first_page":"493","last_page":"515"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.9908999800682068,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9829000234603882,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/helpfulness","display_name":"Helpfulness","score":0.9596442580223083},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.4580288529396057},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.34968042373657227},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3201856017112732},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.30960071086883545},{"id":"https://openalex.org/keywords/social-psychology","display_name":"Social psychology","score":0.14667093753814697}],"concepts":[{"id":"https://openalex.org/C2781265381","wikidata":"https://www.wikidata.org/wiki/Q5710255","display_name":"Helpfulness","level":2,"score":0.9596442580223083},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4580288529396057},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.34968042373657227},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3201856017112732},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.30960071086883545},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.14667093753814697}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/dta-02-2024-0217","is_oa":false,"landing_page_url":"https://doi.org/10.1108/dta-02-2024-0217","pdf_url":null,"source":{"id":"https://openalex.org/S4210171756","display_name":"Data Technologies and Applications","issn_l":"2514-9288","issn":["2514-9288","2514-9318"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Data Technologies and Applications","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":63,"referenced_works":["https://openalex.org/W1412536301","https://openalex.org/W2012662675","https://openalex.org/W2079223345","https://openalex.org/W2278526461","https://openalex.org/W2465157137","https://openalex.org/W2465701822","https://openalex.org/W2520185682","https://openalex.org/W2562752476","https://openalex.org/W2583503161","https://openalex.org/W2585707601","https://openalex.org/W2618851150","https://openalex.org/W2735427721","https://openalex.org/W2803940518","https://openalex.org/W2896795208","https://openalex.org/W2897834873","https://openalex.org/W2907892213","https://openalex.org/W2917544878","https://openalex.org/W2919231300","https://openalex.org/W2951434526","https://openalex.org/W2963989823","https://openalex.org/W2975254245","https://openalex.org/W3006026155","https://openalex.org/W3007402675","https://openalex.org/W3007970570","https://openalex.org/W3008272038","https://openalex.org/W3037725952","https://openalex.org/W3037729465","https://openalex.org/W3087228565","https://openalex.org/W3089093873","https://openalex.org/W3106364367","https://openalex.org/W3106822077","https://openalex.org/W3111808665","https://openalex.org/W3121092706","https://openalex.org/W3126276273","https://openalex.org/W3126357747","https://openalex.org/W3128356239","https://openalex.org/W3133890555","https://openalex.org/W3141714916","https://openalex.org/W3155150319","https://openalex.org/W3165841991","https://openalex.org/W3169212932","https://openalex.org/W3174358649","https://openalex.org/W3186520973","https://openalex.org/W3190652583","https://openalex.org/W3216660278","https://openalex.org/W4206219115","https://openalex.org/W4226196860","https://openalex.org/W4282977860","https://openalex.org/W4285404671","https://openalex.org/W4285725893","https://openalex.org/W4285734894","https://openalex.org/W4292452301","https://openalex.org/W4292745324","https://openalex.org/W4296004246","https://openalex.org/W4297373451","https://openalex.org/W4303700009","https://openalex.org/W4309237079","https://openalex.org/W4309559250","https://openalex.org/W4310244380","https://openalex.org/W4312159358","https://openalex.org/W4384519406","https://openalex.org/W4385145580","https://openalex.org/W4405800916"],"related_works":["https://openalex.org/W4391375266","https://openalex.org/W2899084033","https://openalex.org/W2748952813","https://openalex.org/W2613921548","https://openalex.org/W4285360723","https://openalex.org/W4281847990","https://openalex.org/W2488228222","https://openalex.org/W4400480248","https://openalex.org/W2002563848","https://openalex.org/W2934621214"],"abstract_inverted_index":{"Purpose":[0],"In":[1],"this":[2,24],"study,":[3],"we":[4,64],"propose":[5],"a":[6,151],"model":[7,101],"to":[8,35,47,111,140],"forecast":[9],"the":[10,18,37,41,49,59,76,100,104,119,123,141,146,154],"helpfulness":[11,39],"of":[12,20,40,91,148],"online":[13],"company":[14,136],"reviews":[15,74,120],"and":[16,107,115],"understand":[17],"influence":[19],"identified":[21],"topics":[22,51,109],"on":[23,153],"perceived":[25,124],"helpfulness.":[26,125],"Design/methodology/approach":[27],"Our":[28],"approach":[29],"involves":[30],"constructing":[31],"machine":[32,84],"learning":[33],"models":[34,88],"predict":[36],"potential":[38],"reviews.":[42],"We":[43,71],"performed":[44],"feature":[45],"engineering":[46],"capture":[48],"review":[50,62],"by":[52],"employing":[53],"latent":[54],"Dirichlet":[55],"allocation.":[56],"To":[57],"identify":[58],"factors":[60],"influencing":[61],"helpfulness,":[63,149],"applied":[65],"an":[66],"explainable":[67],"artificial":[68],"intelligence":[69],"methodology.":[70],"used":[72],"649,801":[73],"from":[75,135],"JobPlanet":[77],"website.":[78],"Findings":[79],"The":[80],"light":[81],"gradient":[82],"boosting":[83],"outperformed":[85],"seven":[86],"alternative":[87],"in":[89,118],"terms":[90],"predictive":[92],"capability.":[93],"Furthermore,":[94],"incorporating":[95],"topic":[96],"features":[97],"significantly":[98],"enhanced":[99],"performance.":[102],"Additionally,":[103],"overall":[105],"rating":[106],"negative":[108],"related":[110],"human":[112],"relationships,":[113],"seniors":[114],"salaries":[116],"mentioned":[117],"substantially":[121],"influenced":[122],"Originality/value":[126],"This":[127],"study":[128],"devises":[129],"effective":[130],"techniques":[131],"for":[132],"extracting":[133],"variables":[134],"reviews,":[137],"thereby":[138],"contributing":[139],"ongoing":[142],"investigations":[143],"into":[144],"identifying":[145],"determinants":[147],"with":[150],"focus":[152],"job":[155],"seeker":[156],"perspective.":[157]},"counts_by_year":[],"updated_date":"2026-01-29T23:13:10.619473","created_date":"2025-10-10T00:00:00"}