{"id":"https://openalex.org/W2576302212","doi":"https://doi.org/10.1108/bpmj-11-2015-0159","title":"BPM governance: a literature analysis of performance evaluation","display_name":"BPM governance: a literature analysis of performance evaluation","publication_year":2017,"publication_date":"2017-01-11","ids":{"openalex":"https://openalex.org/W2576302212","doi":"https://doi.org/10.1108/bpmj-11-2015-0159","mag":"2576302212"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-11-2015-0159","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-11-2015-0159","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008770657","display_name":"Leonardo Ensslin","orcid":"https://orcid.org/0000-0001-7963-4679"},"institutions":[{"id":"https://openalex.org/I4210088382","display_name":"Universidade do Sul de Santa Catarina","ror":"https://ror.org/006qssd78","country_code":"BR","type":"education","lineage":["https://openalex.org/I4210088382"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Leonardo Ensslin","raw_affiliation_strings":["Universidade do Sul de Santa Catarina, Florian\u00f3polis, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidade do Sul de Santa Catarina, Florian\u00f3polis, Brazil","institution_ids":["https://openalex.org/I4210088382"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5012439629","display_name":"Sandra Rolim Ensslin","orcid":"https://orcid.org/0000-0001-7420-8507"},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Sandra Rolim Ensslin","raw_affiliation_strings":["Federal University of Santa Catarina, Florian\u00f3polis, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Federal University of Santa Catarina, Florian\u00f3polis, Brazil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5047164840","display_name":"Ademar Dutra","orcid":"https://orcid.org/0000-0001-5289-9482"},"institutions":[{"id":"https://openalex.org/I4210088382","display_name":"Universidade do Sul de Santa Catarina","ror":"https://ror.org/006qssd78","country_code":"BR","type":"education","lineage":["https://openalex.org/I4210088382"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Ademar Dutra","raw_affiliation_strings":["Universidade do Sul de Santa Catarina, Florian\u00f3polis, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidade do Sul de Santa Catarina, Florian\u00f3polis, Brazil","institution_ids":["https://openalex.org/I4210088382"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5067283206","display_name":"Nei Ant\u00f4nio Nunes","orcid":"https://orcid.org/0000-0003-2744-9206"},"institutions":[{"id":"https://openalex.org/I4210088382","display_name":"Universidade do Sul de Santa Catarina","ror":"https://ror.org/006qssd78","country_code":"BR","type":"education","lineage":["https://openalex.org/I4210088382"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Nei Ant\u00f4nio Nunes","raw_affiliation_strings":["Universidade do Sul de Santa Catarina, Florian\u00f3polis, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidade do Sul de Santa Catarina, Florian\u00f3polis, Brazil","institution_ids":["https://openalex.org/I4210088382"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000271411","display_name":"Cassiano Reis","orcid":null},"institutions":[{"id":"https://openalex.org/I4210088382","display_name":"Universidade do Sul de Santa Catarina","ror":"https://ror.org/006qssd78","country_code":"BR","type":"education","lineage":["https://openalex.org/I4210088382"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Cassiano Reis","raw_affiliation_strings":["Universidade do Sul de Santa Catarina, Florian\u00f3polis, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Universidade do Sul de Santa Catarina, Florian\u00f3polis, Brazil","institution_ids":["https://openalex.org/I4210088382"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":11.3109,"has_fulltext":false,"cited_by_count":66,"citation_normalized_percentile":{"value":0.98333092,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"23","issue":"1","first_page":"71","last_page":"86"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9829000234603882,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9764000177383423,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.7428619265556335},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6678277254104614},{"id":"https://openalex.org/keywords/selection","display_name":"Selection (genetic algorithm)","score":0.6558323502540588},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6113332509994507},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.5967969298362732},{"id":"https://openalex.org/keywords/portfolio","display_name":"Portfolio","score":0.5758875608444214},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.5680816769599915},{"id":"https://openalex.org/keywords/corporate-governance","display_name":"Corporate governance","score":0.5426940321922302},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.47390782833099365},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4437282383441925},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.42597830295562744},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.41938716173171997},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.4173637926578522},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.41019827127456665},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.33152180910110474},{"id":"https://openalex.org/keywords/data-mining","display_name":"Data mining","score":0.32456499338150024},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.2544688284397125},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.18398073315620422},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.1610807478427887},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.1438542902469635},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.13131889700889587},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12385004758834839},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.11525076627731323},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.10575491189956665}],"concepts":[{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.7428619265556335},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6678277254104614},{"id":"https://openalex.org/C81917197","wikidata":"https://www.wikidata.org/wiki/Q628760","display_name":"Selection (genetic algorithm)","level":2,"score":0.6558323502540588},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6113332509994507},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.5967969298362732},{"id":"https://openalex.org/C2780821815","wikidata":"https://www.wikidata.org/wiki/Q5340806","display_name":"Portfolio","level":2,"score":0.5758875608444214},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.5680816769599915},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.5426940321922302},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.47390782833099365},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4437282383441925},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.42597830295562744},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.41938716173171997},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.4173637926578522},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.41019827127456665},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.33152180910110474},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.32456499338150024},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.2544688284397125},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.18398073315620422},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.1610807478427887},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1438542902469635},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13131889700889587},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12385004758834839},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.11525076627731323},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.10575491189956665},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/bpmj-11-2015-0159","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-11-2015-0159","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W1495784660","https://openalex.org/W1566686286","https://openalex.org/W1777668848","https://openalex.org/W1960913351","https://openalex.org/W1974376973","https://openalex.org/W1996630988","https://openalex.org/W1998403217","https://openalex.org/W1999037554","https://openalex.org/W2001460282","https://openalex.org/W2007196818","https://openalex.org/W2008026293","https://openalex.org/W2013324469","https://openalex.org/W2018514036","https://openalex.org/W2020252860","https://openalex.org/W2050459514","https://openalex.org/W2076354112","https://openalex.org/W2076705782","https://openalex.org/W2089041694","https://openalex.org/W2103904392","https://openalex.org/W2119040723","https://openalex.org/W2122130257","https://openalex.org/W2169667133","https://openalex.org/W2341214390","https://openalex.org/W3125991376"],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W1500719467","https://openalex.org/W1823477348","https://openalex.org/W4289825098","https://openalex.org/W2390437968","https://openalex.org/W78688763","https://openalex.org/W2074731606","https://openalex.org/W2148494579","https://openalex.org/W2294096527","https://openalex.org/W4361865022"],"abstract_inverted_index":{"Purpose":[0],"The":[1,48,103],"purpose":[2],"of":[3,16,23,56,61,76,90,108,126,182,194],"this":[4,77,82],"paper":[5,104],"is":[6,51,131,174,189,199],"to":[7,31,122],"collect":[8],"data":[9,80,86,95],"and":[10,39,43,53,59,71,93,114,135,137,146,196,207,215],"select":[11],"a":[12,106,177],"bibliographic":[13],"portfolio":[14],"(BP)":[15],"the":[17,20,54,62,65,74,88,91,97,100,117,123,133,139,150,154,163,171,186,197,208,212,223],"literature":[18],"on":[19],"performance":[21,124],"evaluation":[22,70,125],"business":[24,36],"process":[25,37,55,165,173,214],"management":[26],"(BPM)":[27],"governance,":[28,38],"in":[29,64,87,149,176,203],"order":[30],"highlight":[32],"studies":[33],"aligned":[34,115],"with":[35,40,111,116,211],"scientific":[41,112],"recognition":[42,113],"its":[44],"bibliometric":[45],"parameters.":[46],"Design/methodology/approach":[47],"research":[49,83,118,158,184,187],"method":[50],"qualitative":[52],"identification,":[57],"selection,":[58],"analysis":[60],"articles":[63,110],"BP":[66],"took":[67],"place":[68],"through":[69],"interpretation":[72],"by":[73,153],"authors":[75,98],"research.":[78],"Regarding":[79],"collection,":[81],"used":[84],"primary":[85],"selection":[89,164,172],"BP,":[92,134],"secondary":[94],"when":[96],"analyzed":[99],"articles.":[101],"Findings":[102],"selects":[105],"set":[107,130],"19":[109],"topic,":[119],"which":[120],"refers":[121],"BPM":[127],"governance.":[128],"This":[129,157],"called":[132],"highlights":[136],"contains":[138],"most":[140],"often":[141],"present":[142],"journals,":[143],"articles,":[144],"authors,":[145],"keywords":[147],"found":[148],"search":[151,198,213,224],"performed":[152],"authors.":[155],"Originality/value":[156],"uses":[159],"thorough":[160],"procedures":[161],"for":[162],"that":[166,179],"differ":[167],"from":[168],"traditional":[169],"procedures:":[170],"structured":[175],"way":[178],"allows":[180],"checking":[181],"each":[183],"stage;":[185],"topic":[188],"fragmented":[190],"into":[191],"many":[192],"areas":[193],"study":[195],"carried":[200],"out":[201],"simultaneously":[202],"all":[204],"these":[205],"areas;":[206],"researchers":[209],"interact":[210],"as":[216],"they":[217,221],"expand":[218],"their":[219],"learning":[220],"adjust":[222],"direction.":[225]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":13},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":9},{"year":2018,"cited_by_count":10},{"year":2017,"cited_by_count":4}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}
