{"id":"https://openalex.org/W3157410270","doi":"https://doi.org/10.1108/bpmj-10-2020-0469","title":"Enablers to implement sustainable practices in the service only supply chain: a case of an Indian hospital","display_name":"Enablers to implement sustainable practices in the service only supply chain: a case of an Indian hospital","publication_year":2021,"publication_date":"2021-04-28","ids":{"openalex":"https://openalex.org/W3157410270","doi":"https://doi.org/10.1108/bpmj-10-2020-0469","mag":"3157410270"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-10-2020-0469","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-10-2020-0469","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012069916","display_name":"Ramji Nagariya","orcid":null},"institutions":[{"id":"https://openalex.org/I83205935","display_name":"Malaviya National Institute of Technology Jaipur","ror":"https://ror.org/0077k1j32","country_code":"IN","type":"education","lineage":["https://openalex.org/I83205935"]}],"countries":["IN"],"is_corresponding":true,"raw_author_name":"Ramji Nagariya","raw_affiliation_strings":["Department of Management Studies, Malaviya National Institute of Technology, Jaipur, India"],"raw_orcid":"https://orcid.org/0000-0002-2739-9838","affiliations":[{"raw_affiliation_string":"Department of Management Studies, Malaviya National Institute of Technology, Jaipur, India","institution_ids":["https://openalex.org/I83205935"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5081828585","display_name":"Divesh Kumar","orcid":"https://orcid.org/0000-0002-8105-7847"},"institutions":[{"id":"https://openalex.org/I83205935","display_name":"Malaviya National Institute of Technology Jaipur","ror":"https://ror.org/0077k1j32","country_code":"IN","type":"education","lineage":["https://openalex.org/I83205935"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Divesh Kumar","raw_affiliation_strings":["Department of Management Studies, Malaviya National Institute of Technology, Jaipur, India"],"raw_orcid":"https://orcid.org/0000-0002-8105-7847","affiliations":[{"raw_affiliation_string":"Department of Management Studies, Malaviya National Institute of Technology, Jaipur, India","institution_ids":["https://openalex.org/I83205935"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5032012591","display_name":"I. Praveen Kumar","orcid":"https://orcid.org/0000-0001-6117-9700"},"institutions":[{"id":"https://openalex.org/I2801155476","display_name":"Entrepreneurship Development Institute of India","ror":"https://ror.org/02se5n791","country_code":"IN","type":"education","lineage":["https://openalex.org/I2801155476"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Ishwar Kumar","raw_affiliation_strings":["Entrepreneurship Development Institute of India, Ahmedabad, India"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Entrepreneurship Development Institute of India, Ahmedabad, India","institution_ids":["https://openalex.org/I2801155476"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5012069916"],"corresponding_institution_ids":["https://openalex.org/I83205935"],"apc_list":null,"apc_paid":null,"fwci":3.5595,"has_fulltext":false,"cited_by_count":24,"citation_normalized_percentile":{"value":0.92919367,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"27","issue":"5","first_page":"1463","last_page":"1495"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.9991000294685364,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9962999820709229,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11864","display_name":"Supply Chain Resilience and Risk Management","score":0.992900013923645,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.7040235996246338},{"id":"https://openalex.org/keywords/sustainability","display_name":"Sustainability","score":0.6455466151237488},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5698456168174744},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5095624923706055},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.496112197637558},{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.4835936427116394},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.47396180033683777},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.4178480803966522},{"id":"https://openalex.org/keywords/hierarchy","display_name":"Hierarchy","score":0.4110192060470581},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.28531381487846375},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.13191473484039307},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.12057194113731384},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.10094082355499268},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.07424771785736084}],"concepts":[{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.7040235996246338},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.6455466151237488},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5698456168174744},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5095624923706055},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.496112197637558},{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.4835936427116394},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.47396180033683777},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.4178480803966522},{"id":"https://openalex.org/C31170391","wikidata":"https://www.wikidata.org/wiki/Q188619","display_name":"Hierarchy","level":2,"score":0.4110192060470581},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.28531381487846375},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.13191473484039307},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.12057194113731384},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10094082355499268},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07424771785736084},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/bpmj-10-2020-0469","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-10-2020-0469","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":65,"referenced_works":["https://openalex.org/W119200227","https://openalex.org/W374796111","https://openalex.org/W1166924652","https://openalex.org/W1559706113","https://openalex.org/W1570743536","https://openalex.org/W1750832773","https://openalex.org/W1830337907","https://openalex.org/W1972758190","https://openalex.org/W1975916892","https://openalex.org/W1984286921","https://openalex.org/W1984779101","https://openalex.org/W1996360250","https://openalex.org/W1997564213","https://openalex.org/W1998138259","https://openalex.org/W2005674611","https://openalex.org/W2036519083","https://openalex.org/W2054592136","https://openalex.org/W2064064396","https://openalex.org/W2074375935","https://openalex.org/W2074829637","https://openalex.org/W2080842156","https://openalex.org/W2080878748","https://openalex.org/W2094892357","https://openalex.org/W2112652826","https://openalex.org/W2134078124","https://openalex.org/W2143541398","https://openalex.org/W2164216204","https://openalex.org/W2185158308","https://openalex.org/W2234574541","https://openalex.org/W2245490297","https://openalex.org/W2314116961","https://openalex.org/W2325085450","https://openalex.org/W2470242138","https://openalex.org/W2480744569","https://openalex.org/W2486651146","https://openalex.org/W2521898068","https://openalex.org/W2531292947","https://openalex.org/W2570296491","https://openalex.org/W2586356211","https://openalex.org/W2590706060","https://openalex.org/W2595093736","https://openalex.org/W2613551275","https://openalex.org/W2616203407","https://openalex.org/W2726322505","https://openalex.org/W2729734641","https://openalex.org/W2783929053","https://openalex.org/W2792272397","https://openalex.org/W2796128736","https://openalex.org/W2808228432","https://openalex.org/W2809312608","https://openalex.org/W2883208258","https://openalex.org/W2883237604","https://openalex.org/W2883590416","https://openalex.org/W2888576131","https://openalex.org/W2889035554","https://openalex.org/W2901310019","https://openalex.org/W2905844793","https://openalex.org/W2905975501","https://openalex.org/W2939558691","https://openalex.org/W2963393284","https://openalex.org/W2981367388","https://openalex.org/W3037031811","https://openalex.org/W3088621538","https://openalex.org/W4230886174","https://openalex.org/W4246153817"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W4200071106","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"The":[1,19,124],"inclusion":[2],"of":[3,21,29,51,83,93,103,121,165,185,188,209],"sustainable":[4],"practices":[5],"in":[6,16,34,56,140,149,161,169,200],"the":[7,17,27,57,65,91,94,99,104,109,116,122,129,141,150,159,163,170,175,183,194,201,206],"service":[8],"only":[9,192],"supply":[10],"chain":[11],"(SOSC)":[12],"is":[13,24,87,182],"less":[14],"evident":[15],"literature.":[18],"aim":[20],"this":[22],"research":[23,156],"to":[25,31,46,53,167,173,197],"analyse":[26],"enablers":[28,50,61,105,110,130,137,146,164,177,196,210,214],"sustainability":[30,52,166,199],"be":[32,54],"implemented":[33,55],"(SOSC).":[35],"Design/methodology/approach":[36],"A":[37,80],"rigorous":[38],"literature":[39],"review":[40],"and":[41,70,75,106,118,133,144,172,211,217],"experts\u2019":[42],"outlook":[43],"are":[44,62],"used":[45],"identify":[47],"fifteen":[48],"key":[49,60,195],"SOSC.":[58],"These":[59],"analysed":[63],"by":[64],"interpretive":[66],"structural":[67],"modelling":[68],"(ISM)":[69],"fuzzy":[71,125],"decision":[72],"making":[73],"trial":[74],"evaluation":[76],"laboratory":[77],"(DEMATEL)":[78],"technique.":[79],"case":[81],"study":[82,189],"an":[84],"Indian":[85],"hospital":[86],"taken":[88],"for":[89],"testing":[90],"relevancy":[92],"research.":[95],"Findings":[96],"ISM":[97],"identified":[98,148],"six":[100],"hierarchical":[101],"levels":[102,208],"MICMAC":[107],"classified":[108],"into":[111,131,215],"four":[112],"categories":[113],"based":[114],"on":[115],"driving":[117],"dependence":[119],"power":[120],"enablers.":[123],"DEMATEL":[126],"technique":[127],"categorized":[128],"cause":[132,151,216],"effect":[134,142,218],"groups.":[135,219],"Four":[136],"were":[138,147],"found":[139],"group":[143],"eleven":[145],"group.":[152],"Practical":[153],"implications":[154],"This":[155,181],"will":[157],"help":[158],"managers":[160],"identifying":[162],"implement":[168],"SOSC":[171,202],"handle":[174],"critical":[176],"with":[178],"care.":[179],"Originality/value":[180],"first":[184],"its":[186],"kind":[187],"which":[190],"not":[191],"identifies":[193],"achieve":[198],"but":[203],"also":[204],"derives":[205],"hierarchy":[207],"categorizes":[212],"these":[213]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}