{"id":"https://openalex.org/W2590673924","doi":"https://doi.org/10.1108/bpmj-07-2016-0136","title":"The prioritization and categorization method (PCM) process evaluation at Ericsson: a case study","display_name":"The prioritization and categorization method (PCM) process evaluation at Ericsson: a case study","publication_year":2017,"publication_date":"2017-03-28","ids":{"openalex":"https://openalex.org/W2590673924","doi":"https://doi.org/10.1108/bpmj-07-2016-0136","mag":"2590673924"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-07-2016-0136","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-07-2016-0136","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084487479","display_name":"Jens Ohlsson","orcid":null},"institutions":[{"id":"https://openalex.org/I161593684","display_name":"Stockholm University","ror":"https://ror.org/05f0yaq80","country_code":"SE","type":"education","lineage":["https://openalex.org/I161593684"]},{"id":"https://openalex.org/I4210160701","display_name":"Kista Photonics Research Center","ror":"https://ror.org/05j59av97","country_code":"SE","type":"facility","lineage":["https://openalex.org/I4210160701"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Jens Ohlsson","raw_affiliation_strings":["Department of Computer and Systems Sciences, Stockholm University, Kista, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Computer and Systems Sciences, Stockholm University, Kista, Sweden","institution_ids":["https://openalex.org/I4210160701","https://openalex.org/I161593684"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053035041","display_name":"Shengnan Han","orcid":"https://orcid.org/0000-0001-8477-887X"},"institutions":[{"id":"https://openalex.org/I161593684","display_name":"Stockholm University","ror":"https://ror.org/05f0yaq80","country_code":"SE","type":"education","lineage":["https://openalex.org/I161593684"]},{"id":"https://openalex.org/I4210160701","display_name":"Kista Photonics Research Center","ror":"https://ror.org/05j59av97","country_code":"SE","type":"facility","lineage":["https://openalex.org/I4210160701"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Shengnan Han","raw_affiliation_strings":["Department of Computer and Systems Sciences, Stockholm University, Kista, Sweden"],"raw_orcid":"https://orcid.org/0000-0001-8477-887X","affiliations":[{"raw_affiliation_string":"Department of Computer and Systems Sciences, Stockholm University, Kista, Sweden","institution_ids":["https://openalex.org/I4210160701","https://openalex.org/I161593684"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5000982312","display_name":"Harry Bouwman","orcid":"https://orcid.org/0000-0002-7874-8671"},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"Harry Bouwman","raw_affiliation_strings":["Department of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Technology, Policy and Management, Delft University of Technology, Delft, The Netherlands","institution_ids":["https://openalex.org/I98358874"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.3965,"has_fulltext":false,"cited_by_count":14,"citation_normalized_percentile":{"value":0.92157818,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"23","issue":"2","first_page":"377","last_page":"398"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9857000112533569,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.7273794412612915},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6159316897392273},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6090753078460693},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5878551006317139},{"id":"https://openalex.org/keywords/categorization","display_name":"Categorization","score":0.5444773435592651},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5223960876464844},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5196734070777893},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.4922408163547516},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.47537723183631897},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3642398715019226},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.20175421237945557},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.19032984972000122}],"concepts":[{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.7273794412612915},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6159316897392273},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6090753078460693},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5878551006317139},{"id":"https://openalex.org/C94124525","wikidata":"https://www.wikidata.org/wiki/Q912550","display_name":"Categorization","level":2,"score":0.5444773435592651},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5223960876464844},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5196734070777893},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.4922408163547516},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.47537723183631897},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3642398715019226},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.20175421237945557},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.19032984972000122},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/bpmj-07-2016-0136","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-07-2016-0136","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:tudelft.nl:uuid:6d804919-e3a6-4539-be09-a8a566a3c731","is_oa":false,"landing_page_url":"http://resolver.tudelft.nl/uuid:6d804919-e3a6-4539-be09-a8a566a3c731","pdf_url":null,"source":{"id":"https://openalex.org/S4306400906","display_name":"Research Repository (Delft University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I98358874","host_organization_name":"Delft University of Technology","host_organization_lineage":["https://openalex.org/I98358874"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"journal article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":63,"referenced_works":["https://openalex.org/W26484216","https://openalex.org/W47594971","https://openalex.org/W62500606","https://openalex.org/W76870052","https://openalex.org/W245668106","https://openalex.org/W286796267","https://openalex.org/W1004584821","https://openalex.org/W1482788630","https://openalex.org/W1488857662","https://openalex.org/W1501431613","https://openalex.org/W1501557742","https://openalex.org/W1502575991","https://openalex.org/W1508866000","https://openalex.org/W1510377720","https://openalex.org/W1527311855","https://openalex.org/W1545690360","https://openalex.org/W1550827356","https://openalex.org/W1563636727","https://openalex.org/W1586642858","https://openalex.org/W1593265958","https://openalex.org/W1603767029","https://openalex.org/W1605701154","https://openalex.org/W1737826015","https://openalex.org/W1855283887","https://openalex.org/W1964786069","https://openalex.org/W1968993859","https://openalex.org/W1970570389","https://openalex.org/W1973592506","https://openalex.org/W1986685771","https://openalex.org/W2000133864","https://openalex.org/W2005497495","https://openalex.org/W2018963280","https://openalex.org/W2038222250","https://openalex.org/W2038443694","https://openalex.org/W2059595229","https://openalex.org/W2060825757","https://openalex.org/W2068018960","https://openalex.org/W2070640624","https://openalex.org/W2087525990","https://openalex.org/W2111357144","https://openalex.org/W2131757366","https://openalex.org/W2134431678","https://openalex.org/W2136451344","https://openalex.org/W2141951329","https://openalex.org/W2148060162","https://openalex.org/W2151164148","https://openalex.org/W2152604313","https://openalex.org/W2156368517","https://openalex.org/W2182839494","https://openalex.org/W2200070782","https://openalex.org/W2294820797","https://openalex.org/W2303092797","https://openalex.org/W2338335491","https://openalex.org/W2396971203","https://openalex.org/W2404552592","https://openalex.org/W2614426856","https://openalex.org/W2798993084","https://openalex.org/W3013045439","https://openalex.org/W3124825729","https://openalex.org/W3125991376","https://openalex.org/W3142942105","https://openalex.org/W3151685851","https://openalex.org/W4246533689"],"related_works":["https://openalex.org/W2357576764","https://openalex.org/W2005124518","https://openalex.org/W1500719467","https://openalex.org/W1823477348","https://openalex.org/W4289825098","https://openalex.org/W2880620558","https://openalex.org/W2480955674","https://openalex.org/W2766324704","https://openalex.org/W2186723614","https://openalex.org/W1993322810"],"abstract_inverted_index":{"Purpose":[0],"The":[1,66,105,118,188,241],"purpose":[2],"of":[3,22,36,151,208,247],"this":[4],"paper":[5,225,270],"is":[6,68,157,177],"to":[7,122,134,139,166,170,195,203,215,275],"demonstrate":[8],"and":[9,13,39,45,63,85,93,115,145,163,198,212,217,231,256,261],"evaluate":[10,32,109],"the":[11,19,56,96,128,149,160,239,244,265],"prioritization":[12],"categorization":[14],"method":[15,233,242,274],"(PCM),":[16],"which":[17],"facilitates":[18],"active":[20,245],"participation":[21],"process":[23,29,59,61,142,220,236],"stakeholders":[24,169],"(managers,":[25],"owners,":[26],"customers)":[27],"in":[28,34,127,206,264],"assessments.":[30],"Stakeholders":[31],"processes":[33,111,126,211],"terms":[35],"effectiveness,":[37],"efficiency":[38],"relevance":[40],"against":[41],"certain":[42],"contextual":[43,262],"business":[44,113,197,213,235],"industry":[46,116,199],"factors.":[47],"This":[48,175,224,269],"collective":[49],"evaluation":[50,97],"serves":[51],"as":[52],"a":[53,72,136,180,184,227,272],"foundation":[54],"for":[55,101,147,234],"management":[57,237],"decision-making":[58,266],"regarding":[60,267],"improvement":[62,221],"redesign.":[64],"Design/methodology/approach":[65],"PCM":[67,106,205],"examined":[69],"based":[70,178],"on":[71,179,251],"case":[73,182],"study":[74],"at":[75],"Ericsson.":[76],"In":[77],"total,":[78],"55":[79],"stakeholders,":[80,248],"representing":[81],"different":[82],"organizational":[83,186,259],"levels":[84],"functions,":[86],"assessed":[87,130],"eight":[88,129],"core":[89],"processes.":[90],"Follow-up":[91],"interviews":[92],"feedback":[94],"after":[95],"sessions":[98],"were":[99],"collected":[100],"triangulation":[102],"purpose.":[103],"Findings":[104],"helps":[107],"Ericsson":[108,132,154],"its":[110,141],"within":[112,183],"context":[114],"environments.":[117],"results":[119,189],"show":[120],"that,":[121],"realize":[123],"seamless":[124],"end-to-end":[125],"processes,":[131],"has":[133,164],"make":[135],"greater":[137],"effort":[138],"improve":[140],"structures,":[143],"governance":[144],"culture":[146],"fulfilling":[148],"needs":[150],"future":[152],"business.":[153],"Steering":[155],"Group":[156],"satisfied":[158],"with":[159],"insights":[161],"provided":[162],"decided":[165],"train":[167],"more":[168],"use":[171],"PCM.":[172,240],"Research":[173],"limitations/implications":[174],"research":[176],"single":[181],"specific":[185],"setting.":[187],"may":[190],"not":[191],"be":[192],"necessary":[193],"generalizable":[194],"other":[196],"settings.":[200],"Organizations":[201],"need":[202],"configure":[204],"consideration":[207],"their":[209,219],"own":[210],"contingencies":[214,260],"explore":[216],"fulfil":[218],"purposes.":[222],"Originality/value":[223],"presents":[226],"new":[228],"context-aware,":[229],"easy-to-use":[230],"holistic":[232],"(BPM),":[238],"requires":[243],"engagement":[246],"it":[249],"focusses":[250],"developing":[252],"dynamic":[253],"BPM":[254],"capabilities":[255],"fully":[257],"embeds":[258],"factors":[263],"BPM.":[268,277],"contributes":[271],"novel":[273],"explorative":[276]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}