{"id":"https://openalex.org/W2395191754","doi":"https://doi.org/10.1108/bpmj-07-2015-0101","title":"Business process management: a maturity assessment of Saudi Arabian organizations","display_name":"Business process management: a maturity assessment of Saudi Arabian organizations","publication_year":2016,"publication_date":"2016-05-21","ids":{"openalex":"https://openalex.org/W2395191754","doi":"https://doi.org/10.1108/bpmj-07-2015-0101","mag":"2395191754"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-07-2015-0101","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-07-2015-0101","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016567789","display_name":"Omar Alshathry","orcid":null},"institutions":[{"id":"https://openalex.org/I240666556","display_name":"Imam Mohammad ibn Saud Islamic University","ror":"https://ror.org/05gxjyb39","country_code":"SA","type":"education","lineage":["https://openalex.org/I240666556"]}],"countries":["SA"],"is_corresponding":true,"raw_author_name":"Omar AlShathry","raw_affiliation_strings":["Department of Information Systems, Imam Mohammed Bin Saud University, Riyadh, Saudi Arabia"],"affiliations":[{"raw_affiliation_string":"Department of Information Systems, Imam Mohammed Bin Saud University, Riyadh, Saudi Arabia","institution_ids":["https://openalex.org/I240666556"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5016567789"],"corresponding_institution_ids":["https://openalex.org/I240666556"],"apc_list":null,"apc_paid":null,"fwci":5.6332,"has_fulltext":false,"cited_by_count":39,"citation_normalized_percentile":{"value":0.95531197,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"22","issue":"3","first_page":"507","last_page":"521"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9912999868392944,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9843000173568726,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.6722026467323303},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6284490823745728},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.5556507110595703},{"id":"https://openalex.org/keywords/variety","display_name":"Variety (cybernetics)","score":0.5088239312171936},{"id":"https://openalex.org/keywords/sample","display_name":"Sample (material)","score":0.48494628071784973},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.46988609433174133},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.45906925201416016},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4535249173641205},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.44404229521751404},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3932218849658966},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.35545170307159424},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.1678290069103241},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.11863753199577332},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.1064060628414154}],"concepts":[{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.6722026467323303},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6284490823745728},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.5556507110595703},{"id":"https://openalex.org/C136197465","wikidata":"https://www.wikidata.org/wiki/Q1729295","display_name":"Variety (cybernetics)","level":2,"score":0.5088239312171936},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.48494628071784973},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.46988609433174133},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.45906925201416016},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4535249173641205},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.44404229521751404},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3932218849658966},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.35545170307159424},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.1678290069103241},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.11863753199577332},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.1064060628414154},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/bpmj-07-2015-0101","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-07-2015-0101","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5099999904632568}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W79219886","https://openalex.org/W200982393","https://openalex.org/W336199548","https://openalex.org/W1499231429","https://openalex.org/W1510377720","https://openalex.org/W1821879182","https://openalex.org/W1978452499","https://openalex.org/W2002627840","https://openalex.org/W2010474418","https://openalex.org/W2033362897","https://openalex.org/W2035092607","https://openalex.org/W2047611952","https://openalex.org/W2050449632","https://openalex.org/W2068018960","https://openalex.org/W2070640624","https://openalex.org/W2078467337","https://openalex.org/W2078685493","https://openalex.org/W2138980717","https://openalex.org/W2162993842","https://openalex.org/W2301730068","https://openalex.org/W2399828995","https://openalex.org/W2480154829","https://openalex.org/W3210835508","https://openalex.org/W3212978907","https://openalex.org/W4301118033","https://openalex.org/W6703546504"],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W1500719467","https://openalex.org/W1823477348","https://openalex.org/W4289825098","https://openalex.org/W2488068909","https://openalex.org/W2390437968","https://openalex.org/W78688763","https://openalex.org/W2074731606","https://openalex.org/W2148494579","https://openalex.org/W2294096527"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,99,216,392],"Business":[2],"Process":[3],"Management":[4],"(BPM)":[5],"has":[6],"become":[7],"increasingly":[8],"common":[9],"among":[10,226,238],"organizations":[11,49,119,147,164,197,328,353],"in":[12,25,31,121,159,170,196,201,408,414],"different":[13,166,171],"industries.":[14,54,172],"There":[15,308],"is":[16,39,59,180,232,249,262,309,337,377,394],"very":[17],"limited":[18],"research":[19,218,397,402],"on":[20,302,380,403],"the":[21,26,66,70,122,138,145,160,175,178,202,211,220,244,256,260,263,297,340,381,386,395,404,409],"application":[22],"of":[23,36,53,62,69,124,128,137,168,177,191,210,223,247,255,283,312,316,406],"BPM":[24,63,87,96,224,236,248,278,284,306,350,375,407],"MENA":[27,410],"region":[28,411],"and":[29,78,132,154,194,271,292,296,304,319,389,412],"particularly":[30,413],"Saudi":[32,47,115,227,239,415],"Arabia.":[33,416],"The":[34,135,162],"purpose":[35,176],"this":[37,101],"paper":[38,398],"to":[40,86,152,157,183,251,290,346],"provide":[41],"empirical":[42,102,401],"maturity":[43],"assessment":[44],"for":[45,359,370],"selected":[46,109,118,146],"Arabian":[48,228],"from":[50,113,259,276],"broad":[51],"range":[52],"Findings":[55,215],"showed":[56,83,155],"that":[57,243,342,399],"there":[58,231,366],"notable":[60],"variability":[61,195],"perception":[64],"within":[65,323],"functional":[67],"groups":[68],"sample":[71,163],"organizations.":[72,116,229],"Organizations":[73],"with":[74,91,108,126,349],"holistic":[75,314],"business":[76,110,192,213,272,287,294,317,333,363],"strategy":[77,334],"resilient":[79],"change":[80],"management":[81],"procedures":[82],"more":[84],"adherence":[85],"practices":[88],"than":[89,385],"those":[90,149],"functionally":[92],"driven":[93],"or":[94,188,335],"ad-hoc":[95],"initiatives.":[97,351],"Design/methodology/approach":[98],"In":[100],"study,":[103],"structured":[104],"interviews":[105],"were":[106,148,199],"undertaken":[107],"functions":[111],"owners":[112,358],"ten":[114],"All":[117],"resides":[120],"city":[123],"Riyadh":[125],"most":[127],"them":[129],"having":[130],"local":[131],"regional":[133],"branches.":[134],"selection":[136,203],"organization":[139,212],"followed":[140],"non-probability":[141],"sampling":[142],"technique":[143],"whereby":[144],"seemed":[150],"easy":[151],"access":[153],"willingness":[156],"participate":[158],"research.":[161],"included":[165],"types":[167],"businesses":[169],"Even":[173],"though":[174],"study":[179],"not":[181],"applicable":[182],"a":[184,277,286,310,313],"particular":[185],"industry":[186],"type":[187],"sector,":[189],"variety":[190],"domains":[193],"size":[198],"considered":[200],"process.":[204],"Table":[205],"1":[206],"shows":[207],"an":[208,324],"overview":[209],"sector.":[214],"This":[217,274,393],"investigates":[219],"current":[221],"status":[222,405],"implementation":[225],"Although":[230],"positive":[233],"favour":[234],"towards":[235],"concepts":[237],"organizations,":[240],"it":[241,336,344,348],"seems":[242],"practical":[245],"understanding":[246],"yet":[250],"be":[252],"matured.":[253],"One":[254],"noticed":[257],"findings":[258],"survey":[261],"apparent":[264],"sharp":[265],"disjoint":[266],"between":[267],"information":[268],"technology":[269],"(IT)":[270],"strategy.":[273],"segregation,":[275],"perspective,":[279],"created":[280],"two":[281],"variants":[282],"understanding;":[285],"variant":[288],"related":[289],"designing":[291],"managing":[293],"operations,":[295],"IT":[298],"one":[299],"which":[300],"focusses":[301],"configuring":[303],"installing":[305],"systems.":[307],"lack":[311],"view":[315],"processes":[318,364],"its":[320],"associated":[321],"activities":[322,383],"organization.":[325],"Most":[326],"surveyed":[327],"have":[329,354],"either":[330],"no":[331,355],"clear":[332],"too":[338],"complicated":[339],"thing":[341],"make":[343],"difficult":[345],"integrate":[347],"Some":[352],"defined":[356],"process":[357,382,387],"their":[360,371],"main":[361,374],"core":[362],"neither":[365],"are":[367],"measurable":[368],"goals":[369],"performance.":[372,390],"Their":[373],"endeavour":[376],"mainly":[378],"focused":[379],"rather":[384],"output":[388],"Originality/value":[391],"first":[396],"provides":[400]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":7},{"year":2016,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}