{"id":"https://openalex.org/W2111357144","doi":"https://doi.org/10.1108/bpmj-07-2012-0068","title":"BPM capability development \u2013 a matter of contingencies","display_name":"BPM capability development \u2013 a matter of contingencies","publication_year":2014,"publication_date":"2014-01-07","ids":{"openalex":"https://openalex.org/W2111357144","doi":"https://doi.org/10.1108/bpmj-07-2012-0068","mag":"2111357144"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-07-2012-0068","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-07-2012-0068","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5084671818","display_name":"Bj\u00f6rn Niehaves","orcid":"https://orcid.org/0000-0002-2682-6009"},"institutions":[{"id":"https://openalex.org/I24830596","display_name":"Hertie School","ror":"https://ror.org/0473a4773","country_code":"DE","type":"education","lineage":["https://openalex.org/I24830596"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Bjoern Niehaves","raw_affiliation_strings":["Hertie School of Governance, Berlin, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hertie School of Governance, Berlin, Germany","institution_ids":["https://openalex.org/I24830596"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5053646901","display_name":"Jens Poeppelbuss","orcid":"https://orcid.org/0000-0003-4960-7818"},"institutions":[{"id":"https://openalex.org/I180437899","display_name":"University of Bremen","ror":"https://ror.org/04ers2y35","country_code":"DE","type":"education","lineage":["https://openalex.org/I180437899"]},{"id":"https://openalex.org/I4210113316","display_name":"Institute for Information Management Bremen","ror":"https://ror.org/01zqypb88","country_code":"DE","type":"nonprofit","lineage":["https://openalex.org/I4210113316"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Jens Poeppelbuss","raw_affiliation_strings":["Institute for Information Management Bremen (ifib), University of Bremen, Bremen, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute for Information Management Bremen (ifib), University of Bremen, Bremen, Germany","institution_ids":["https://openalex.org/I180437899","https://openalex.org/I4210113316"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048139020","display_name":"Ralf Plattfaut","orcid":"https://orcid.org/0000-0002-1442-4758"},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ralf Plattfaut","raw_affiliation_strings":["European Research Center for Information Systems, University of Muenster, Muenster, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"European Research Center for Information Systems, University of Muenster, Muenster, Germany","institution_ids":[]}]},{"author_position":"last","author":{"id":null,"display_name":"Joerg Becker","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Joerg Becker","raw_affiliation_strings":["European Research Center for Information Systems, University of Muenster, Muenster, Germany"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"European Research Center for Information Systems, University of Muenster, Muenster, Germany","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":15.8688,"has_fulltext":false,"cited_by_count":102,"citation_normalized_percentile":{"value":0.99071503,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"20","issue":"1","first_page":"90","last_page":"106"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9927999973297119,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.6782418489456177},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.6471445560455322},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6082139015197754},{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.6031714677810669},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5394898056983948},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5284373760223389},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4570094048976898},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.448009729385376},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4387941360473633},{"id":"https://openalex.org/keywords/development-theory","display_name":"Development theory","score":0.42529773712158203},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.34289270639419556},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.24862006306648254},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.23360612988471985},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.14787596464157104},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.11474403738975525},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.11137303709983826},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.10100826621055603}],"concepts":[{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.6782418489456177},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.6471445560455322},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6082139015197754},{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.6031714677810669},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5394898056983948},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5284373760223389},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4570094048976898},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.448009729385376},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4387941360473633},{"id":"https://openalex.org/C162919384","wikidata":"https://www.wikidata.org/wiki/Q6883388","display_name":"Development theory","level":2,"score":0.42529773712158203},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.34289270639419556},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.24862006306648254},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.23360612988471985},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.14787596464157104},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.11474403738975525},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.11137303709983826},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10100826621055603},{"id":"https://openalex.org/C34447519","wikidata":"https://www.wikidata.org/wiki/Q179522","display_name":"Market economy","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/bpmj-07-2012-0068","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-07-2012-0068","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":59,"referenced_works":["https://openalex.org/W11035317","https://openalex.org/W101223594","https://openalex.org/W137689262","https://openalex.org/W148308539","https://openalex.org/W173894125","https://openalex.org/W183832848","https://openalex.org/W243895537","https://openalex.org/W1484719273","https://openalex.org/W1485916023","https://openalex.org/W1487002026","https://openalex.org/W1506150625","https://openalex.org/W1510377720","https://openalex.org/W1514190198","https://openalex.org/W1527104036","https://openalex.org/W1539924679","https://openalex.org/W1545181001","https://openalex.org/W1586642858","https://openalex.org/W1595700356","https://openalex.org/W1603767029","https://openalex.org/W1967465431","https://openalex.org/W1969973241","https://openalex.org/W1973134064","https://openalex.org/W1977987792","https://openalex.org/W1982818311","https://openalex.org/W2006980358","https://openalex.org/W2007763625","https://openalex.org/W2009248339","https://openalex.org/W2010474418","https://openalex.org/W2018514036","https://openalex.org/W2018949296","https://openalex.org/W2020916311","https://openalex.org/W2025085404","https://openalex.org/W2037027277","https://openalex.org/W2044790070","https://openalex.org/W2049248180","https://openalex.org/W2059813301","https://openalex.org/W2060120260","https://openalex.org/W2069907391","https://openalex.org/W2085018420","https://openalex.org/W2089402107","https://openalex.org/W2094891697","https://openalex.org/W2108795964","https://openalex.org/W2119007204","https://openalex.org/W2123709218","https://openalex.org/W2125650595","https://openalex.org/W2127229036","https://openalex.org/W2127692094","https://openalex.org/W2141951329","https://openalex.org/W2148940838","https://openalex.org/W2162137248","https://openalex.org/W2170296474","https://openalex.org/W2595896416","https://openalex.org/W3125047971","https://openalex.org/W3125549700","https://openalex.org/W3125991376","https://openalex.org/W3178632483","https://openalex.org/W4234245446","https://openalex.org/W6606038640","https://openalex.org/W6738587602"],"related_works":["https://openalex.org/W2563825355","https://openalex.org/W4283172224","https://openalex.org/W2992877076","https://openalex.org/W4382725623","https://openalex.org/W2888066950","https://openalex.org/W2889844859","https://openalex.org/W3217511980","https://openalex.org/W2806063704","https://openalex.org/W4384822944","https://openalex.org/W2912268755"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,112,129,187],"Business":[2],"process":[3],"management":[4],"(BPM)":[5],"is":[6,32],"a":[7,58,196],"key":[8],"concept":[9],"in":[10,26,53,179],"information":[11],"systems":[12],"(IS)":[13],"research":[14,31,120,126,178],"that":[15,133],"helps":[16],"to":[17,76,90,123,151],"connect":[18],"business":[19],"strategy":[20],"with":[21],"the":[22,78,92,100,103,125,180,191],"use":[23],"of":[24,61,94,107,117,182],"technology":[25],"an":[27],"organization.":[28],"Contemporary":[29],"BPM":[30,51,95,162,169,183,201],"no":[33],"longer":[34],"only":[35],"about":[36,47],"methods,":[37],"procedures,":[38],"or":[39,43],"tools":[40],"for":[41,168,176,199],"managing":[42],"modeling":[44],"processes":[45],"but":[46],"assessing":[48],"and":[49,69,81,147,171,194],"developing":[50],"capability":[52,163,184,202],"organizations.":[54],"For":[55],"this":[56,98,114],"purpose,":[57],"vast":[59],"collection":[60],"maturity":[62,104,134],"models":[63,73],"has":[64],"been":[65],"designed":[66],"by":[67],"practitioners":[68],"scholars":[70],"alike.":[71],"Such":[72],"are":[74,121],"used":[75],"assess":[77],"status":[79],"quo":[80],"benchmark":[82],"it":[83],"against":[84],"other":[85,141],"organizations,":[86],"and,":[87],"most":[88],"important,":[89],"guide":[91],"development":[93,109],"capability.":[96],"With":[97],"study,":[99,115],"paper":[101,131,189],"challenges":[102,190],"model":[105],"perspective":[106],"such":[108],"models.":[110],"Design/methodology/approach":[111],"In":[113],"methods":[116],"qualitative":[118],"IS":[119],"employed":[122],"address":[124],"objectives.":[127],"Findings":[128],"The":[130,155],"shows":[132],"model-based":[135],"guidance":[136],"would":[137],"be":[138,152],"inadequate.":[139],"Instead,":[140],"concept-external":[142],"factors":[143],"resulting":[144],"from":[145],"organizational":[146],"environmental":[148],"characteristics":[149],"appear":[150],"important":[153],"indicators.":[154],"theory":[156],"discussion":[157],"introduces":[158],"alternative":[159],"takes":[160],"on":[161],"development,":[164],"lays":[165],"out":[166],"implications":[167],"practice,":[170],"presents":[172],"potentially":[173],"fruitful":[174],"paths":[175],"future":[177],"area":[181],"development.":[185,203],"Originality/value":[186],"This":[188],"current":[192],"perspectives":[193],"contributes":[195],"new":[197],"direction":[198],"conceptualizing":[200]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":12},{"year":2020,"cited_by_count":11},{"year":2019,"cited_by_count":10},{"year":2018,"cited_by_count":13},{"year":2017,"cited_by_count":12},{"year":2016,"cited_by_count":9},{"year":2015,"cited_by_count":7},{"year":2014,"cited_by_count":2}],"updated_date":"2026-07-22T07:51:19.307946","created_date":"2025-10-10T00:00:00"}