{"id":"https://openalex.org/W3134550733","doi":"https://doi.org/10.1108/bpmj-06-2020-0252","title":"Impact of social and technical lean management on operational performance in manufacturing SMEs: the roles of process and management innovations","display_name":"Impact of social and technical lean management on operational performance in manufacturing SMEs: the roles of process and management innovations","publication_year":2021,"publication_date":"2021-02-24","ids":{"openalex":"https://openalex.org/W3134550733","doi":"https://doi.org/10.1108/bpmj-06-2020-0252","mag":"3134550733"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-06-2020-0252","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-06-2020-0252","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5026141031","display_name":"Ayman Bahjat Abdallah","orcid":"https://orcid.org/0000-0001-7909-8132"},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]}],"countries":["JO"],"is_corresponding":true,"raw_author_name":"Ayman Bahjat Abdallah","raw_affiliation_strings":["Department of Business Management, The University of Jordan, Amman, Jordan"],"raw_orcid":"https://orcid.org/0000-0001-7909-8132","affiliations":[{"raw_affiliation_string":"Department of Business Management, The University of Jordan, Amman, Jordan","institution_ids":["https://openalex.org/I114972647"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048076678","display_name":"Rasha Zuhair Alkhaldi","orcid":null},"institutions":[{"id":"https://openalex.org/I114972647","display_name":"University of Jordan","ror":"https://ror.org/05k89ew48","country_code":"JO","type":"education","lineage":["https://openalex.org/I114972647"]}],"countries":["JO"],"is_corresponding":false,"raw_author_name":"Rasha Zuhair Alkhaldi","raw_affiliation_strings":["Jordan University Hospital, The University of Jordan, Amman, Jordan"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Jordan University Hospital, The University of Jordan, Amman, Jordan","institution_ids":["https://openalex.org/I114972647"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5030213587","display_name":"Majed M. Aljuaid","orcid":null},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Majed M. Aljuaid","raw_affiliation_strings":["Command and Staff College, National Defense University, Riyadh, Saudi Arabia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Command and Staff College, National Defense University, Riyadh, Saudi Arabia","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5026141031"],"corresponding_institution_ids":["https://openalex.org/I114972647"],"apc_list":null,"apc_paid":null,"fwci":7.2094,"has_fulltext":false,"cited_by_count":41,"citation_normalized_percentile":{"value":0.97218606,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":99},"biblio":{"volume":"27","issue":"5","first_page":"1418","last_page":"1444"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.9847999811172485,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.98089998960495,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/structural-equation-modeling","display_name":"Structural equation modeling","score":0.606719434261322},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5876443386077881},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5792328119277954},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5430514216423035},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5397104024887085},{"id":"https://openalex.org/keywords/extant-taxon","display_name":"Extant taxon","score":0.5110493898391724},{"id":"https://openalex.org/keywords/lean-manufacturing","display_name":"Lean manufacturing","score":0.4676389694213867},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.46489018201828003},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4502869248390198},{"id":"https://openalex.org/keywords/innovation-management","display_name":"Innovation management","score":0.42167648673057556},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3053428530693054},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.20241549611091614},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.12939420342445374},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.11231467127799988}],"concepts":[{"id":"https://openalex.org/C71104824","wikidata":"https://www.wikidata.org/wiki/Q1476639","display_name":"Structural equation modeling","level":2,"score":0.606719434261322},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5876443386077881},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5792328119277954},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5430514216423035},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5397104024887085},{"id":"https://openalex.org/C178300618","wikidata":"https://www.wikidata.org/wiki/Q1898509","display_name":"Extant taxon","level":2,"score":0.5110493898391724},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.4676389694213867},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.46489018201828003},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4502869248390198},{"id":"https://openalex.org/C186037533","wikidata":"https://www.wikidata.org/wiki/Q794803","display_name":"Innovation management","level":2,"score":0.42167648673057556},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3053428530693054},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.20241549611091614},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.12939420342445374},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.11231467127799988},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/bpmj-06-2020-0252","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-06-2020-0252","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6399999856948853,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":117,"referenced_works":["https://openalex.org/W339721761","https://openalex.org/W950382192","https://openalex.org/W1540669559","https://openalex.org/W1592172502","https://openalex.org/W1605617046","https://openalex.org/W1715155134","https://openalex.org/W1736209534","https://openalex.org/W1753139639","https://openalex.org/W1966005921","https://openalex.org/W1967052273","https://openalex.org/W1967680480","https://openalex.org/W1968292003","https://openalex.org/W1969879012","https://openalex.org/W1970621455","https://openalex.org/W1971440513","https://openalex.org/W1972215341","https://openalex.org/W1973664387","https://openalex.org/W1974037784","https://openalex.org/W1974677918","https://openalex.org/W1984103729","https://openalex.org/W1986476154","https://openalex.org/W1987258130","https://openalex.org/W1990291679","https://openalex.org/W1994671213","https://openalex.org/W1998045485","https://openalex.org/W1998250982","https://openalex.org/W1998792957","https://openalex.org/W2002804019","https://openalex.org/W2004576491","https://openalex.org/W2005887876","https://openalex.org/W2006304143","https://openalex.org/W2011774949","https://openalex.org/W2013347256","https://openalex.org/W2022045384","https://openalex.org/W2022132732","https://openalex.org/W2024929680","https://openalex.org/W2026810454","https://openalex.org/W2029077406","https://openalex.org/W2041482123","https://openalex.org/W2050698050","https://openalex.org/W2053361510","https://openalex.org/W2053383659","https://openalex.org/W2054315869","https://openalex.org/W2056197375","https://openalex.org/W2059663374","https://openalex.org/W2061977616","https://openalex.org/W2069159729","https://openalex.org/W2071494756","https://openalex.org/W2071778632","https://openalex.org/W2075412397","https://openalex.org/W2080469520","https://openalex.org/W2080999533","https://openalex.org/W2083144649","https://openalex.org/W2085621738","https://openalex.org/W2087441138","https://openalex.org/W2100216975","https://openalex.org/W2104057213","https://openalex.org/W2105964700","https://openalex.org/W2108835948","https://openalex.org/W2114459721","https://openalex.org/W2115519090","https://openalex.org/W2117066327","https://openalex.org/W2118608175","https://openalex.org/W2119748171","https://openalex.org/W2122912498","https://openalex.org/W2125031440","https://openalex.org/W2126291023","https://openalex.org/W2126990803","https://openalex.org/W2127160769","https://openalex.org/W2128038218","https://openalex.org/W2130710559","https://openalex.org/W2145425420","https://openalex.org/W2146381815","https://openalex.org/W2151019487","https://openalex.org/W2151791864","https://openalex.org/W2160093658","https://openalex.org/W2160746513","https://openalex.org/W2167371741","https://openalex.org/W2169574820","https://openalex.org/W2184780843","https://openalex.org/W2287601980","https://openalex.org/W2340488026","https://openalex.org/W2525554874","https://openalex.org/W2597570255","https://openalex.org/W2599701099","https://openalex.org/W2753973685","https://openalex.org/W2784565577","https://openalex.org/W2789381961","https://openalex.org/W2793655521","https://openalex.org/W2797234025","https://openalex.org/W2809544003","https://openalex.org/W2871434992","https://openalex.org/W2886635276","https://openalex.org/W2894907488","https://openalex.org/W2896347222","https://openalex.org/W2896938605","https://openalex.org/W2914379553","https://openalex.org/W2915855819","https://openalex.org/W2921177765","https://openalex.org/W2922227222","https://openalex.org/W2924760919","https://openalex.org/W2937658087","https://openalex.org/W2949188839","https://openalex.org/W2949683521","https://openalex.org/W2974694219","https://openalex.org/W2975997815","https://openalex.org/W3015965697","https://openalex.org/W3048555655","https://openalex.org/W3091173481","https://openalex.org/W3105375740","https://openalex.org/W3109139468","https://openalex.org/W3121389960","https://openalex.org/W3124536214","https://openalex.org/W3125753353","https://openalex.org/W4230591415","https://openalex.org/W4235678817","https://openalex.org/W4292811746"],"related_works":["https://openalex.org/W2593155302","https://openalex.org/W2041415459","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W4200071106","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"The":[1,52,67],"purpose":[2],"of":[3,36,55,88,132,138,157,171,185,201,226],"the":[4,14,28,89,105,130,172,176,183,199],"current":[5],"study":[6,68,106,168],"is":[7,169],"to":[8,78,103,116,174,203],"address":[9],"a":[10,188],"debatable":[11],"issue":[12],"in":[13,27,34,82,179,182,187,192],"extant":[15],"literature":[16],"regarding":[17],"lean":[18],"management":[19,48,58,127,147],"(LM),":[20],"innovation":[21,49,139,158,213],"and":[22,38,41,50,57,85,91,111,126,146,181,208,221],"operational":[23],"performance":[24],"(OP)":[25],"relationships":[26,62],"manufacturing":[29,75],"SMEs.":[30],"It":[31,194],"conceptualizes":[32],"LM":[33,113,121,134,206,219],"terms":[35],"social":[37,110,151,218],"technical":[39,112,133,163],"aspects":[40],"investigates":[42],"their":[43],"effects":[44,161],"on":[45,60,135,162,217],"process":[46,56,125,145],"innovation,":[47],"OP.":[51,119,227],"mediating":[53,160],"roles":[54],"innovations":[59,148],"social/technical-OP":[61],"are":[63],"also":[64],"explored.":[65],"Design/methodology/approach":[66],"analyzes":[69],"survey":[70],"data":[71],"gathered":[72],"from":[73,205],"268":[74],"SMEs":[76,186,202],"belonging":[77],"different":[79],"industry":[80],"types":[81,137],"Jordan.":[83],"Validity":[84],"reliability":[86],"tests":[87],"first":[90,173],"second":[92],"order":[93],"constructs":[94],"were":[95,114],"performed.":[96],"Structural":[97],"equation":[98],"modeling":[99],"(SEM)":[100],"was":[101,140],"used":[102],"test":[104],"hypotheses.":[107],"Findings":[108],"Both":[109],"found":[115],"positively":[117,122,149],"affect":[118],"Social":[120],"affected":[123],"both":[124,136],"innovations.":[128],"However,":[129],"effect":[131],"not":[141],"significant.":[142],"In":[143],"addition,":[144],"mediated":[150],"LM-OP":[152,164],"relationship.":[153,165],"Nonetheless,":[154],"neither":[155],"type":[156],"showed":[159],"Originality/value":[166],"This":[167],"one":[170],"highlight":[175],"proposed":[177],"relationships,":[178],"general,":[180],"context":[184],"developing":[189],"country":[190],"context,":[191],"particular.":[193],"offers":[195],"important":[196],"implications":[197],"for":[198],"managers":[200],"benefit":[204],"implementation":[207],"avoid":[209],"its":[210],"failure,":[211],"enhance":[212],"efforts":[214],"by":[215],"focusing":[216],"practices":[220],"subsequently":[222],"achieve":[223],"higher":[224],"levels":[225]},"counts_by_year":[{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":13},{"year":2023,"cited_by_count":11},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":2}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
