{"id":"https://openalex.org/W3080924543","doi":"https://doi.org/10.1108/bpmj-05-2020-0231","title":"Aligning firm's value system and open innovation: a new framework of business process management beyond the business model innovation","display_name":"Aligning firm's value system and open innovation: a new framework of business process management beyond the business model innovation","publication_year":2020,"publication_date":"2020-08-28","ids":{"openalex":"https://openalex.org/W3080924543","doi":"https://doi.org/10.1108/bpmj-05-2020-0231","mag":"3080924543"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-05-2020-0231","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-05-2020-0231","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031702337","display_name":"Bisan Abdulkader","orcid":"https://orcid.org/0000-0003-1534-5821"},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Bisan Abdulkader","raw_affiliation_strings":["Department of Economics and Business, Central European University, Budapest, Hungary"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Economics and Business, Central European University, Budapest, Hungary","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5060089791","display_name":"Domitilla Magni","orcid":"https://orcid.org/0000-0001-5555-6004"},"institutions":[{"id":"https://openalex.org/I119003972","display_name":"Roma Tre University","ror":"https://ror.org/05vf0dg29","country_code":"IT","type":"education","lineage":["https://openalex.org/I119003972"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Domitilla Magni","raw_affiliation_strings":["Department of Business Studies, RomaTre University, Rome, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Business Studies, RomaTre University, Rome, Italy","institution_ids":["https://openalex.org/I119003972"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031818004","display_name":"Valentina Cillo","orcid":"https://orcid.org/0000-0001-7606-4746"},"institutions":[{"id":"https://openalex.org/I42775652","display_name":"Link Campus University","ror":"https://ror.org/035mh1293","country_code":"IT","type":"education","lineage":["https://openalex.org/I42775652"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Valentina Cillo","raw_affiliation_strings":["Link Campus University, Rome, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Link Campus University, Rome, Italy","institution_ids":["https://openalex.org/I42775652"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027136177","display_name":"Armando Papa","orcid":"https://orcid.org/0000-0001-7084-6763"},"institutions":[{"id":"https://openalex.org/I4210132817","display_name":"Mercatorum University","ror":"https://ror.org/03znjxt55","country_code":"IT","type":"education","lineage":["https://openalex.org/I4210132817"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Armando Papa","raw_affiliation_strings":["Faculty of Business and Economics, Universitas Mercatorum, Rome, Italy"],"raw_orcid":"https://orcid.org/0000-0001-7084-6763","affiliations":[{"raw_affiliation_string":"Faculty of Business and Economics, Universitas Mercatorum, Rome, Italy","institution_ids":["https://openalex.org/I4210132817"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5071062491","display_name":"Roberto Micera","orcid":"https://orcid.org/0000-0002-3659-052X"},"institutions":[{"id":"https://openalex.org/I4210155236","display_name":"National Research Council","ror":"https://ror.org/04zaypm56","country_code":"IT","type":"nonprofit","lineage":["https://openalex.org/I4210155236"]},{"id":"https://openalex.org/I4210163054","display_name":"Istituto di Studi sul Mediterraneo (CNR - ISMed)","ror":"https://ror.org/05db0es39","country_code":"IT","type":"facility","lineage":["https://openalex.org/I4210155236","https://openalex.org/I4210163054"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Roberto Micera","raw_affiliation_strings":["National Research Council (CNR), Institute for Studies in the Mediterranean (ISMed), Naples, Italy"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"National Research Council (CNR), Institute for Studies in the Mediterranean (ISMed), Naples, Italy","institution_ids":["https://openalex.org/I4210163054","https://openalex.org/I4210155236"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":5,"corresponding_author_ids":["https://openalex.org/A5031702337"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":12.3326,"has_fulltext":false,"cited_by_count":87,"citation_normalized_percentile":{"value":0.98429809,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"26","issue":"5","first_page":"999","last_page":"1020"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.9987000226974487,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.987500011920929,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9814000129699707,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6104328036308289},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6017448306083679},{"id":"https://openalex.org/keywords/business-value","display_name":"Business value","score":0.5683571100234985},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5070478916168213},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.5001785755157471},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.49665266275405884},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.47229841351509094},{"id":"https://openalex.org/keywords/value-capture","display_name":"Value capture","score":0.46890202164649963},{"id":"https://openalex.org/keywords/open-innovation","display_name":"Open innovation","score":0.4678027927875519},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.46700748801231384},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.4668481945991516},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.45284003019332886},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.4238799810409546},{"id":"https://openalex.org/keywords/conceptual-model","display_name":"Conceptual model","score":0.41939830780029297},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3688327670097351},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.22506511211395264},{"id":"https://openalex.org/keywords/value-creation","display_name":"Value creation","score":0.21273967623710632},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.15789848566055298},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.1264553964138031}],"concepts":[{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6104328036308289},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6017448306083679},{"id":"https://openalex.org/C147239956","wikidata":"https://www.wikidata.org/wiki/Q556441","display_name":"Business value","level":3,"score":0.5683571100234985},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5070478916168213},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.5001785755157471},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.49665266275405884},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.47229841351509094},{"id":"https://openalex.org/C2777569040","wikidata":"https://www.wikidata.org/wiki/Q7912749","display_name":"Value capture","level":3,"score":0.46890202164649963},{"id":"https://openalex.org/C148415826","wikidata":"https://www.wikidata.org/wiki/Q1469997","display_name":"Open innovation","level":2,"score":0.4678027927875519},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.46700748801231384},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.4668481945991516},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.45284003019332886},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.4238799810409546},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.41939830780029297},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3688327670097351},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.22506511211395264},{"id":"https://openalex.org/C2986652750","wikidata":"https://www.wikidata.org/wiki/Q11700776","display_name":"Value creation","level":2,"score":0.21273967623710632},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.15789848566055298},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.1264553964138031},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C2776943663","wikidata":"https://www.wikidata.org/wiki/Q165687","display_name":"Human capital","level":2,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":6,"locations":[{"id":"doi:10.1108/bpmj-05-2020-0231","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-05-2020-0231","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:iris.luiss.it:11385/236819","is_oa":false,"landing_page_url":"https://hdl.handle.net/11385/236819","pdf_url":null,"source":{"id":"https://openalex.org/S4377196446","display_name":"IRIS - Institutional Research Information System (Libera Universit\u00e0 Internazionale degli Studi Sociali Guido Carli)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I56441308","host_organization_name":"Libera Universit\u00e0 Internazionale degli Studi Sociali Guido Carli","host_organization_lineage":["https://openalex.org/I56441308"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:iris.unibas.it:11563/154871","is_oa":false,"landing_page_url":"https://hdl.handle.net/11563/154871","pdf_url":null,"source":{"id":"https://openalex.org/S4377196360","display_name":"CINECA IRIS Institutional Research Information System (University of Basilicata)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I20272500","host_organization_name":"University of Basilicata","host_organization_lineage":["https://openalex.org/I20272500"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:iris.uniecampus.it:11389/41175","is_oa":false,"landing_page_url":"https://hdl.handle.net/11389/41175","pdf_url":null,"source":{"id":"https://openalex.org/S4306400077","display_name":"IRIS eCampus Telematic University (Universit\u00e0 degli Studi eCampus)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I167322064","host_organization_name":"Universit\u00e0 degli Studi eCampus","host_organization_lineage":["https://openalex.org/I167322064"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:iris.uniroma3.it:11590/370005","is_oa":false,"landing_page_url":"http://hdl.handle.net/11590/370005","pdf_url":null,"source":{"id":"https://openalex.org/S4377196120","display_name":"Iris (Roma Tre University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I119003972","host_organization_name":"Roma Tre University","host_organization_lineage":["https://openalex.org/I119003972"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:research.unite.it:11575/119177","is_oa":false,"landing_page_url":"http://hdl.handle.net/11575/119177","pdf_url":null,"source":{"id":"https://openalex.org/S4306401171","display_name":"UniTERAMO Research Catalog (University of Teramo)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I124326101","host_organization_name":"University of Teramo","host_organization_lineage":["https://openalex.org/I124326101"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.6600000262260437}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":117,"referenced_works":["https://openalex.org/W21994910","https://openalex.org/W81424511","https://openalex.org/W133819907","https://openalex.org/W158161538","https://openalex.org/W159525128","https://openalex.org/W202954878","https://openalex.org/W381813487","https://openalex.org/W1510377720","https://openalex.org/W1511975517","https://openalex.org/W1543985151","https://openalex.org/W1589670190","https://openalex.org/W1726621761","https://openalex.org/W1913988268","https://openalex.org/W1969332568","https://openalex.org/W1971020476","https://openalex.org/W1973244963","https://openalex.org/W1977045765","https://openalex.org/W1977987792","https://openalex.org/W1979691230","https://openalex.org/W1981710819","https://openalex.org/W1983237665","https://openalex.org/W1990375583","https://openalex.org/W1994353164","https://openalex.org/W1995928797","https://openalex.org/W1998324099","https://openalex.org/W2005619032","https://openalex.org/W2006179862","https://openalex.org/W2006216716","https://openalex.org/W2011448273","https://openalex.org/W2011609632","https://openalex.org/W2015716736","https://openalex.org/W2022231514","https://openalex.org/W2027262949","https://openalex.org/W2027796909","https://openalex.org/W2030897290","https://openalex.org/W2032285541","https://openalex.org/W2033362897","https://openalex.org/W2040486678","https://openalex.org/W2045791250","https://openalex.org/W2053840083","https://openalex.org/W2058913805","https://openalex.org/W2060167728","https://openalex.org/W2060602426","https://openalex.org/W2061486868","https://openalex.org/W2061977616","https://openalex.org/W2063924752","https://openalex.org/W2064449492","https://openalex.org/W2064601528","https://openalex.org/W2068029058","https://openalex.org/W2068648413","https://openalex.org/W2070640624","https://openalex.org/W2082520357","https://openalex.org/W2084292326","https://openalex.org/W2087712586","https://openalex.org/W2091683391","https://openalex.org/W2092625738","https://openalex.org/W2096210992","https://openalex.org/W2099008647","https://openalex.org/W2100556471","https://openalex.org/W2103340114","https://openalex.org/W2108795964","https://openalex.org/W2109265924","https://openalex.org/W2114123650","https://openalex.org/W2116446857","https://openalex.org/W2120946119","https://openalex.org/W2121419641","https://openalex.org/W2123709218","https://openalex.org/W2136071264","https://openalex.org/W2138814743","https://openalex.org/W2140699752","https://openalex.org/W2141647475","https://openalex.org/W2145526289","https://openalex.org/W2145890800","https://openalex.org/W2154482656","https://openalex.org/W2164405127","https://openalex.org/W2165086204","https://openalex.org/W2166737518","https://openalex.org/W2169667133","https://openalex.org/W2169837172","https://openalex.org/W2174725001","https://openalex.org/W2177241162","https://openalex.org/W2194310179","https://openalex.org/W2273873711","https://openalex.org/W2274650752","https://openalex.org/W2280650899","https://openalex.org/W2383352620","https://openalex.org/W2396971203","https://openalex.org/W2488025482","https://openalex.org/W2507386735","https://openalex.org/W2511498767","https://openalex.org/W2515300481","https://openalex.org/W2557541818","https://openalex.org/W2559899724","https://openalex.org/W2598946988","https://openalex.org/W2603740535","https://openalex.org/W2738241474","https://openalex.org/W2738720610","https://openalex.org/W2750798097","https://openalex.org/W2754417543","https://openalex.org/W2768678287","https://openalex.org/W2784257329","https://openalex.org/W2785881619","https://openalex.org/W2806875218","https://openalex.org/W2807217176","https://openalex.org/W2809003403","https://openalex.org/W2810834949","https://openalex.org/W2906627761","https://openalex.org/W2944566464","https://openalex.org/W2945250087","https://openalex.org/W2999587390","https://openalex.org/W3015651151","https://openalex.org/W3124536214","https://openalex.org/W3124687805","https://openalex.org/W3125991376","https://openalex.org/W3212978907","https://openalex.org/W4235430527","https://openalex.org/W4242322382"],"related_works":["https://openalex.org/W2889510675","https://openalex.org/W2317325651","https://openalex.org/W2005124518","https://openalex.org/W2066228984","https://openalex.org/W2184258672","https://openalex.org/W1510617780","https://openalex.org/W2163535864","https://openalex.org/W3152177532","https://openalex.org/W2106577324","https://openalex.org/W2804108309"],"abstract_inverted_index":{"Purpose":[0],"Business":[1],"process":[2,112],"management":[3],"(BPM)":[4],"supports":[5],"the":[6,17,29,32,36,53,57,71,85,99,111,118,150,166,186,189,199,207,217,223],"creation":[7,88,103],"and":[8,26,62,79,84,104,129,140,155,174,227],"capture":[9],"of":[10,31,45,59,64,77,113,120,124,152,220],"firm":[11],"value.":[12],"In":[13],"a":[14,74,121,145,160,213],"dynamic":[15],"context,":[16],"current":[18],"approach":[19],"to":[20,23,49,98,110,184,206],"BPM":[21,93,108],"appears":[22],"be":[24],"limited":[25],"static":[27],"in":[28,165,170,188,191],"face":[30],"challenges":[33],"posed":[34],"by":[35,210],"firm's":[37,86,224],"open":[38],"innovation":[39,177,229],"(OI)":[40],"ecosystem.":[41,230],"The":[42,132,157],"main":[43],"purpose":[44],"this":[46,69],"paper":[47,72,133,158,182],"is":[48],"shed":[50],"light":[51],"on":[52,82],"value":[54,65,87,102,105,116,153,225],"co-creation":[55],"through":[56],"integration":[58,76],"OI":[60,83],"principles":[61],"mechanisms":[63],"system.":[66,89],"Design/methodology/approach":[67],"To":[68],"aim,":[70],"suggested":[73],"conceptual":[75,203],"strategy":[78,128,138,173,193],"operations":[80],"literature":[81,168,190,209],"This":[90,181,202],"analysis":[91],"adopted":[92],"lenses":[94,109],"with":[95],"specific":[96],"attention":[97],"alignment":[100],"between":[101,127,137,222],"capture.":[106],"Applying":[107],"creating":[114],"shared":[115],"sought":[117],"attainment":[119],"comprehensive":[122,214],"system":[123,154],"decisions":[125],"articulated":[126],"operations.":[130],"Findings":[131],"pinpoints":[134],"key":[135],"links":[136],"models":[139,194],"operational":[141,200],"planning,":[142],"thus":[143],"proposing":[144],"new":[146,161],"framework":[147,163],"that":[148],"integrates":[149],"characteristics":[151],"OI.":[156],"elaborates":[159],"theoretical":[162],"rooted":[164],"extant":[167,208],"conducted":[169],"BPM,":[171],"business":[172,175],"model":[176],"(BMI)":[178],"fields.":[179],"Originality/value":[180],"aims":[183],"fill":[185],"gap":[187],"which":[192],"are":[195],"separately":[196],"treated":[197],"from":[198],"ones.":[201],"effort":[204],"contributes":[205],"drawing":[211],"upon":[212],"frameworkand":[215],"mapping":[216],"complex":[218],"set":[219],"interactions":[221],"chain":[226],"its":[228]},"counts_by_year":[{"year":2026,"cited_by_count":5},{"year":2025,"cited_by_count":12},{"year":2024,"cited_by_count":15},{"year":2023,"cited_by_count":22},{"year":2022,"cited_by_count":19},{"year":2021,"cited_by_count":13},{"year":2020,"cited_by_count":1}],"updated_date":"2026-04-26T08:31:28.666265","created_date":"2020-09-01T00:00:00"}