{"id":"https://openalex.org/W2312309479","doi":"https://doi.org/10.1108/bpmj-05-2015-0078","title":"Business process support for IoT based product-service systems (PSS)","display_name":"Business process support for IoT based product-service systems (PSS)","publication_year":2016,"publication_date":"2016-03-23","ids":{"openalex":"https://openalex.org/W2312309479","doi":"https://doi.org/10.1108/bpmj-05-2015-0078","mag":"2312309479"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-05-2015-0078","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-05-2015-0078","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://dx.doi.org/10.1108/BPMJ-05-2015-0078","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5010610121","display_name":"Eduardo Zancul","orcid":"https://orcid.org/0000-0001-8361-0637"},"institutions":[{"id":"https://openalex.org/I17974374","display_name":"Universidade de S\u00e3o Paulo","ror":"https://ror.org/036rp1748","country_code":"BR","type":"education","lineage":["https://openalex.org/I17974374"]}],"countries":["BR"],"is_corresponding":true,"raw_author_name":"Eduardo de Senzi Zancul","raw_affiliation_strings":["University of S\u00e3o Paulo, S\u00e3o Paulo, Brazil"],"affiliations":[{"raw_affiliation_string":"University of S\u00e3o Paulo, S\u00e3o Paulo, Brazil","institution_ids":["https://openalex.org/I17974374"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073974258","display_name":"Silvia M. Takey","orcid":null},"institutions":[{"id":"https://openalex.org/I17974374","display_name":"Universidade de S\u00e3o Paulo","ror":"https://ror.org/036rp1748","country_code":"BR","type":"education","lineage":["https://openalex.org/I17974374"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Silvia M. Takey","raw_affiliation_strings":["University of S\u00e3o Paulo, S\u00e3o Paulo, Brazil"],"affiliations":[{"raw_affiliation_string":"University of S\u00e3o Paulo, S\u00e3o Paulo, Brazil","institution_ids":["https://openalex.org/I17974374"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5024669361","display_name":"Ana Paula Bezerra Barquet","orcid":"https://orcid.org/0000-0002-3136-1816"},"institutions":[{"id":"https://openalex.org/I4577782","display_name":"Technische Universit\u00e4t Berlin","ror":"https://ror.org/03v4gjf40","country_code":"DE","type":"education","lineage":["https://openalex.org/I4577782"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Ana Paula Bezerra Barquet","raw_affiliation_strings":["Department of Assembly Technology and Factory Management, Technical University of Berlin, Berlin, Germany"],"affiliations":[{"raw_affiliation_string":"Department of Assembly Technology and Factory Management, Technical University of Berlin, Berlin, Germany","institution_ids":["https://openalex.org/I4577782"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5000508342","display_name":"Leonardo Heiji Kuwabara","orcid":null},"institutions":[{"id":"https://openalex.org/I17974374","display_name":"Universidade de S\u00e3o Paulo","ror":"https://ror.org/036rp1748","country_code":"BR","type":"education","lineage":["https://openalex.org/I17974374"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Leonardo Heiji Kuwabara","raw_affiliation_strings":["University of S\u00e3o Paulo, S\u00e3o Paulo, Brazil"],"affiliations":[{"raw_affiliation_string":"University of S\u00e3o Paulo, S\u00e3o Paulo, Brazil","institution_ids":["https://openalex.org/I17974374"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5112326760","display_name":"Paulo Augusto Cauchick Miguel","orcid":null},"institutions":[{"id":"https://openalex.org/I4104125","display_name":"Universidade Federal de Santa Catarina","ror":"https://ror.org/041akq887","country_code":"BR","type":"education","lineage":["https://openalex.org/I4104125"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Paulo A. Cauchick Miguel","raw_affiliation_strings":["Federal University of Santa Catarina, Florian\u00f3polis, Brazil"],"affiliations":[{"raw_affiliation_string":"Federal University of Santa Catarina, Florian\u00f3polis, Brazil","institution_ids":["https://openalex.org/I4104125"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5024578611","display_name":"Henrique Rozenfeld","orcid":"https://orcid.org/0000-0001-9699-7359"},"institutions":[{"id":"https://openalex.org/I17974374","display_name":"Universidade de S\u00e3o Paulo","ror":"https://ror.org/036rp1748","country_code":"BR","type":"education","lineage":["https://openalex.org/I17974374"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Henrique Rozenfeld","raw_affiliation_strings":["University of S\u00e3o Paulo, S\u00e3o Paulo, Brazil"],"affiliations":[{"raw_affiliation_string":"University of S\u00e3o Paulo, S\u00e3o Paulo, Brazil","institution_ids":["https://openalex.org/I17974374"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":6,"corresponding_author_ids":["https://openalex.org/A5010610121"],"corresponding_institution_ids":["https://openalex.org/I17974374"],"apc_list":null,"apc_paid":null,"fwci":26.3947,"has_fulltext":false,"cited_by_count":129,"citation_normalized_percentile":{"value":0.99450497,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"22","issue":"2","first_page":"305","last_page":"323"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10763","display_name":"Digital Transformation in Industry","score":0.9830999970436096,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11741","display_name":"Flexible and Reconfigurable Manufacturing Systems","score":0.9810000061988831,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6950427889823914},{"id":"https://openalex.org/keywords/product-service-system","display_name":"Product-service system","score":0.6866015791893005},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5428590178489685},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.531568706035614},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.5300414562225342},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5221772193908691},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.45596736669540405},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.4081594944000244},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.3776942193508148},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.3497188091278076},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.205398291349411},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.16214486956596375},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1290183663368225},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10738202929496765}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6950427889823914},{"id":"https://openalex.org/C122642867","wikidata":"https://www.wikidata.org/wiki/Q179106","display_name":"Product-service system","level":3,"score":0.6866015791893005},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5428590178489685},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.531568706035614},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5300414562225342},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5221772193908691},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.45596736669540405},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.4081594944000244},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3776942193508148},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.3497188091278076},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.205398291349411},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.16214486956596375},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1290183663368225},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10738202929496765},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/bpmj-05-2015-0078","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-05-2015-0078","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:002792137","is_oa":true,"landing_page_url":"http://dx.doi.org/10.1108/BPMJ-05-2015-0078","pdf_url":null,"source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"reponame:Reposit\u00f3rio Institucional da USP (Biblioteca Digital da Produ\u00e7\u00e3o Intelectual)","raw_type":"info:eu-repo/semantics/publishedVersion"}],"best_oa_location":{"id":"pmh:002792137","is_oa":true,"landing_page_url":"http://dx.doi.org/10.1108/BPMJ-05-2015-0078","pdf_url":null,"source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"reponame:Reposit\u00f3rio Institucional da USP (Biblioteca Digital da Produ\u00e7\u00e3o Intelectual)","raw_type":"info:eu-repo/semantics/publishedVersion"},"sustainable_development_goals":[{"score":0.6399999856948853,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":42,"referenced_works":["https://openalex.org/W13107629","https://openalex.org/W54729259","https://openalex.org/W590184903","https://openalex.org/W1541533611","https://openalex.org/W1566574641","https://openalex.org/W1772417516","https://openalex.org/W1964770398","https://openalex.org/W1966643164","https://openalex.org/W1967736582","https://openalex.org/W1969690570","https://openalex.org/W1972084193","https://openalex.org/W1972885545","https://openalex.org/W1976711922","https://openalex.org/W1985553113","https://openalex.org/W1987606574","https://openalex.org/W1996648984","https://openalex.org/W2008141969","https://openalex.org/W2018824596","https://openalex.org/W2020154754","https://openalex.org/W2024253339","https://openalex.org/W2035833343","https://openalex.org/W2037104680","https://openalex.org/W2043888288","https://openalex.org/W2051463521","https://openalex.org/W2052447638","https://openalex.org/W2052661564","https://openalex.org/W2066921471","https://openalex.org/W2067891130","https://openalex.org/W2069175235","https://openalex.org/W2078854905","https://openalex.org/W2083977609","https://openalex.org/W2105103777","https://openalex.org/W2111813090","https://openalex.org/W2132562404","https://openalex.org/W2135526934","https://openalex.org/W2162666018","https://openalex.org/W2239332982","https://openalex.org/W2362812932","https://openalex.org/W2601150688","https://openalex.org/W3210265966","https://openalex.org/W6632405575","https://openalex.org/W6736178439"],"related_works":["https://openalex.org/W4225008294","https://openalex.org/W2741636764","https://openalex.org/W2549080287","https://openalex.org/W3185859188","https://openalex.org/W4386267869","https://openalex.org/W2969715135","https://openalex.org/W4210793402","https://openalex.org/W337198163","https://openalex.org/W3128309058","https://openalex.org/W2895966236"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,54,125,178,206,225],"The":[2,29,38,104,126,179,207,226],"purpose":[3],"of":[4,16,36,45,99,140,150,181,196,202,239],"this":[5],"paper":[6,39],"is":[7,65,102,159,185,231],"to":[8,49,67,76,85,94,108,187,199,216],"propose":[9],"a":[10,42,97],"method":[11,30,48,183,198,208,230],"for":[12],"adopting":[13],"an":[14,232],"Internet":[15],"Things":[17],"(IoT)":[18],"enabled":[19],"product-service":[20,218],"system":[21],"(PSS)":[22],"considering":[23],"business":[24,33,115],"model":[25],"and":[26,62,113,143,166,173,241],"product":[27,75,79,171],"enhancements.":[28],"focusses":[31],"on":[32,221,235],"process":[34,116,152],"implications":[35,205],"IoT.":[37],"also":[40],"discusses":[41],"real":[43],"application":[44,142,180,195],"the":[46,50,56,74,87,110,114,120,130,138,141,148,182,194,197,236,242],"proposed":[47,131,184,209],"machinery":[51],"industry.":[52],"Design/methodology/approach":[53],"Considering":[55],"IoT":[57,111,122,158,222,245],"technologies":[58],"available,":[59],"failure":[60],"mode":[61],"effects":[63],"analysis":[64],"applied":[66],"identify":[68],"what":[69],"should":[70],"be":[71,95,211],"monitored":[72],"in":[73,83,89],"minimize":[77],"potential":[78],"failures.":[80],"In":[81,146],"parallel,":[82],"order":[84],"assist":[86],"company":[88],"deciding":[90],"which":[91],"PSS":[92,100,133,228],"strategy":[93],"followed,":[96],"Configurator":[98],"proposals":[101],"applied.":[103],"results":[105],"are":[106,155],"derived":[107],"define":[109],"architecture":[112],"design":[117],"supported":[118],"by":[119,137,157,213],"selected":[121],"technologies.":[123,223],"Findings":[124],"main":[127],"findings":[128],"include":[129],"IoT-enabled":[132,227],"adoption":[134,229],"method,":[135],"illustrated":[136],"description":[139],"its":[144],"assessment.":[145],"addition,":[147],"identification":[149],"key":[151],"areas":[153],"that":[154],"impacted":[156],"offered,":[160],"namely:":[161],"remote":[162],"machine":[163],"setup;":[164],"corrective":[165],"predictive":[167],"maintenance;":[168],"material":[169],"supply;":[170],"pricing;":[172],"information":[174],"reporting.":[175],"Research":[176],"limitations/implications":[177],"limited":[186],"one":[188],"company.":[189],"Future":[190],"work":[191],"includes":[192],"extending":[193],"other":[200],"units":[201],"analysis.":[203],"Practical":[204],"can":[210],"considered":[212],"companies":[214],"willing":[215],"increase":[217],"revenues":[219],"based":[220],"Originality/value":[224],"approach":[233],"grounded":[234],"intersection":[237],"theories":[238],"PSSs":[240],"more":[243],"technology-oriented":[244],"developments.":[246]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":7},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":13},{"year":2022,"cited_by_count":18},{"year":2021,"cited_by_count":19},{"year":2020,"cited_by_count":15},{"year":2019,"cited_by_count":22},{"year":2018,"cited_by_count":15},{"year":2017,"cited_by_count":7},{"year":2016,"cited_by_count":5}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2025-10-10T00:00:00"}
