{"id":"https://openalex.org/W2337718466","doi":"https://doi.org/10.1108/bpmj-05-2015-0076","title":"Click and drive","display_name":"Click and drive","publication_year":2016,"publication_date":"2016-03-23","ids":{"openalex":"https://openalex.org/W2337718466","doi":"https://doi.org/10.1108/bpmj-05-2015-0076","mag":"2337718466"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-05-2015-0076","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-05-2015-0076","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015551394","display_name":"Gandolfo Dominici","orcid":"https://orcid.org/0000-0002-9061-318X"},"institutions":[{"id":"https://openalex.org/I900890020","display_name":"University of Palermo","ror":"https://ror.org/044k9ta02","country_code":"IT","type":"education","lineage":["https://openalex.org/I900890020"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Gandolfo Dominici","raw_affiliation_strings":["Department of SEAS, University of Palermo, Palermo, Italy AND Business Systems Laboratory, Avellino, Italy","(Department of SEAS, University of Palermo, Palermo, Italy AND Business Systems Laboratory, Avellino, Italy)"],"affiliations":[{"raw_affiliation_string":"Department of SEAS, University of Palermo, Palermo, Italy AND Business Systems Laboratory, Avellino, Italy","institution_ids":["https://openalex.org/I900890020"]},{"raw_affiliation_string":"(Department of SEAS, University of Palermo, Palermo, Italy AND Business Systems Laboratory, Avellino, Italy)","institution_ids":["https://openalex.org/I900890020"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5036721985","display_name":"Vasja Roblek","orcid":"https://orcid.org/0000-0003-1182-3400"},"institutions":[{"id":"https://openalex.org/I118905719","display_name":"University of Primorska","ror":"https://ror.org/05xefg082","country_code":"SI","type":"education","lineage":["https://openalex.org/I118905719"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Vasja Roblek","raw_affiliation_strings":["Faculty of Management, University of Primorska, Tr\u017ei\u010d , Slovenia","(Faculty of Management, University of Primorska, Tr\u017ei\u010d , Slovenia)"],"affiliations":[{"raw_affiliation_string":"Faculty of Management, University of Primorska, Tr\u017ei\u010d , Slovenia","institution_ids":["https://openalex.org/I118905719"]},{"raw_affiliation_string":"(Faculty of Management, University of Primorska, Tr\u017ei\u010d , Slovenia)","institution_ids":["https://openalex.org/I118905719"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046232691","display_name":"Tindara Abbate","orcid":"https://orcid.org/0000-0003-3706-5206"},"institutions":[{"id":"https://openalex.org/I112862951","display_name":"University of Messina","ror":"https://ror.org/05ctdxz19","country_code":"IT","type":"education","lineage":["https://openalex.org/I112862951"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Tindara Abbate","raw_affiliation_strings":["University of Messina, Messina, Italy","University of Messina, Messina, Italy#TAB#"],"affiliations":[{"raw_affiliation_string":"University of Messina, Messina, Italy","institution_ids":["https://openalex.org/I112862951"]},{"raw_affiliation_string":"University of Messina, Messina, Italy#TAB#","institution_ids":["https://openalex.org/I112862951"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5054164723","display_name":"Mario Tani","orcid":"https://orcid.org/0000-0001-9937-7972"},"institutions":[{"id":"https://openalex.org/I71267560","display_name":"University of Naples Federico II","ror":"https://ror.org/05290cv24","country_code":"IT","type":"education","lineage":["https://openalex.org/I71267560"]}],"countries":["IT"],"is_corresponding":false,"raw_author_name":"Mario Tani","raw_affiliation_strings":["University \"Federico II\" of Naples, Naples, Italy","(University Federico II of Naples, Naples, Italy)"],"affiliations":[{"raw_affiliation_string":"University \"Federico II\" of Naples, Naples, Italy","institution_ids":["https://openalex.org/I71267560"]},{"raw_affiliation_string":"(University Federico II of Naples, Naples, Italy)","institution_ids":["https://openalex.org/I71267560"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5015551394"],"corresponding_institution_ids":["https://openalex.org/I900890020"],"apc_list":null,"apc_paid":null,"fwci":12.3893,"has_fulltext":false,"cited_by_count":56,"citation_normalized_percentile":{"value":0.98170441,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"22","issue":"2","first_page":"420","last_page":"434"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/automotive-industry","display_name":"Automotive industry","score":0.8566948175430298},{"id":"https://openalex.org/keywords/generalizability-theory","display_name":"Generalizability theory","score":0.6160925626754761},{"id":"https://openalex.org/keywords/exploit","display_name":"Exploit","score":0.6118463277816772},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5464389324188232},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5460290312767029},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.514144241809845},{"id":"https://openalex.org/keywords/empirical-research","display_name":"Empirical research","score":0.48112574219703674},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.47734883427619934},{"id":"https://openalex.org/keywords/product","display_name":"Product (mathematics)","score":0.4697314500808716},{"id":"https://openalex.org/keywords/new-product-development","display_name":"New product development","score":0.45376554131507874},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.43764981627464294},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.42621803283691406},{"id":"https://openalex.org/keywords/consumer-behaviour","display_name":"Consumer behaviour","score":0.41279780864715576},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.38371822237968445},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.2829424738883972},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.15045934915542603},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.10973772406578064}],"concepts":[{"id":"https://openalex.org/C526921623","wikidata":"https://www.wikidata.org/wiki/Q190117","display_name":"Automotive industry","level":2,"score":0.8566948175430298},{"id":"https://openalex.org/C27158222","wikidata":"https://www.wikidata.org/wiki/Q5532422","display_name":"Generalizability theory","level":2,"score":0.6160925626754761},{"id":"https://openalex.org/C165696696","wikidata":"https://www.wikidata.org/wiki/Q11287","display_name":"Exploit","level":2,"score":0.6118463277816772},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5464389324188232},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5460290312767029},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.514144241809845},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.48112574219703674},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.47734883427619934},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.4697314500808716},{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.45376554131507874},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.43764981627464294},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.42621803283691406},{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.41279780864715576},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.38371822237968445},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.2829424738883972},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.15045934915542603},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.10973772406578064},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C146978453","wikidata":"https://www.wikidata.org/wiki/Q3798668","display_name":"Aerospace engineering","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/bpmj-05-2015-0076","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-05-2015-0076","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:iris.unipa.it:10447/174632","is_oa":false,"landing_page_url":"http://hdl.handle.net/10447/174632","pdf_url":null,"source":{"id":"https://openalex.org/S4306401065","display_name":"Nova Science Publishers (Nova Science Publishers, Inc.)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.6299999952316284}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":60,"referenced_works":["https://openalex.org/W129000228","https://openalex.org/W356603456","https://openalex.org/W417525393","https://openalex.org/W619705000","https://openalex.org/W1486710937","https://openalex.org/W1527609320","https://openalex.org/W1540669194","https://openalex.org/W1560139053","https://openalex.org/W1578359424","https://openalex.org/W1585155070","https://openalex.org/W1967561194","https://openalex.org/W1995965321","https://openalex.org/W1998391385","https://openalex.org/W2003022288","https://openalex.org/W2003544295","https://openalex.org/W2003791428","https://openalex.org/W2008441192","https://openalex.org/W2015440056","https://openalex.org/W2015606516","https://openalex.org/W2019432660","https://openalex.org/W2023642045","https://openalex.org/W2026373348","https://openalex.org/W2028500278","https://openalex.org/W2036873507","https://openalex.org/W2040347904","https://openalex.org/W2049234405","https://openalex.org/W2067419074","https://openalex.org/W2069446505","https://openalex.org/W2072595111","https://openalex.org/W2073858074","https://openalex.org/W2075284967","https://openalex.org/W2075639275","https://openalex.org/W2076587863","https://openalex.org/W2085461392","https://openalex.org/W2086892844","https://openalex.org/W2090082222","https://openalex.org/W2091502773","https://openalex.org/W2098099892","https://openalex.org/W2103650480","https://openalex.org/W2104193996","https://openalex.org/W2107155109","https://openalex.org/W2115905091","https://openalex.org/W2130006747","https://openalex.org/W2137693329","https://openalex.org/W2141647475","https://openalex.org/W2148884970","https://openalex.org/W2155027979","https://openalex.org/W2161558498","https://openalex.org/W2162709258","https://openalex.org/W2164314939","https://openalex.org/W2168569455","https://openalex.org/W2187957596","https://openalex.org/W2200959121","https://openalex.org/W2330517848","https://openalex.org/W2540627216","https://openalex.org/W2624040654","https://openalex.org/W2736418504","https://openalex.org/W3125976894","https://openalex.org/W6635101376","https://openalex.org/W6684162616"],"related_works":["https://openalex.org/W2118717649","https://openalex.org/W410723623","https://openalex.org/W2413243053","https://openalex.org/W2015341305","https://openalex.org/W17155033","https://openalex.org/W4225593417","https://openalex.org/W2035068594","https://openalex.org/W2573498121","https://openalex.org/W3022298670","https://openalex.org/W3160494304"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,66,102,142,187,226],"The":[2],"purpose":[3],"of":[4,18,20,29,31,47,137,172,182,193,214,218,250],"this":[5,40,149],"paper":[6,150,228],"is":[7,109,160],"to":[8,50,61,87,106,111,117,133,175,178,200],"supply":[9],"indications":[10],"that":[11,23,196,237],"may":[12,168,197],"be":[13,118,152],"useful":[14,153,199,245],"in":[15,35,77,99,154,204,221,253],"the":[16,26,36,42,48,78,81,84,89,124,127,135,144,157,163,170,173,180,183,212,216,222,230,248,254],"process":[17],"development":[19,217,249],"new":[21,96],"products":[22,220],"fully":[24],"exploit":[25],"value":[27],"potential":[28],"Internet":[30],"Things":[32],"(IoT)":[33],"technologies":[34,252],"automotive":[37,79,223,255],"industry.":[38,224],"To":[39],"aim,":[41],"authors":[43,82,125],"investigate":[44],"how":[45],"applications":[46],"IoT":[49,73,251],"smart":[51],"vehicles":[52],"are":[53],"perceived":[54],"by":[55,148],"consumers":[56,115],"and":[57,74,113,202,208,243],"describe":[58],"different":[59],"ways":[60],"increase":[62],"their":[63,206],"satisfaction.":[64],"Design/methodology/approach":[65],"After":[67],"a":[68,131],"literature":[69],"review":[70],"focused":[71],"on":[72,162,240,247],"consumer":[75],"behaviour":[76],"industry,":[80],"apply":[83],"Kano":[85],"model":[86,174],"find":[88],"drivers":[90,112],"for":[91,129,232],"achieving":[92],"customer":[93],"satisfaction":[94],"with":[95,211],"product":[97],"developments":[98],"smartcars.":[100],"Findings":[101],"Automotive":[103],"companies":[104],"need":[105,231],"consider":[107,116],"what":[108,114],"attractive":[110],"\u201cdriver-friendly\u201d.":[119],"Using":[120],"an":[121,191,233],"empirical":[122,158],"analysis,":[123],"highlight":[126],"motivations":[128],"developing":[130],"smartcar":[132],"fits":[134],"expectation":[136],"Italian":[138,164],"drivers.":[139],"Research":[140],"limitations/implications":[141],"While":[143],"global":[145],"framework":[146,236],"given":[147],"can":[151],"all":[155],"contexts,":[156],"part":[159],"based":[161],"consumer.":[165],"Further":[166],"research":[167,235],"extend":[169],"application":[171],"other":[176],"countries":[177],"improve":[179],"generalizability":[181],"results.":[184],"Practical":[185],"implications":[186],"This":[188,227],"study":[189],"supplies":[190],"analysis":[192],"qualitative":[194],"data":[195],"prove":[198],"researchers":[201],"managers":[203],"planning":[205],"strategic":[207],"operative":[209],"activities":[210],"aim":[213],"improving":[215],"IoT-related":[219],"Originality/value":[225],"fulfils":[229],"original":[234],"sheds":[238],"light":[239],"relevant":[241],"insights":[242],"gives":[244],"hints":[246],"sector.":[256]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":6},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":8},{"year":2018,"cited_by_count":8},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2016-06-24T00:00:00"}
