{"id":"https://openalex.org/W2792044013","doi":"https://doi.org/10.1108/bpmj-04-2016-0088","title":"Business process innovation on quality and supply chains","display_name":"Business process innovation on quality and supply chains","publication_year":2018,"publication_date":"2018-03-16","ids":{"openalex":"https://openalex.org/W2792044013","doi":"https://doi.org/10.1108/bpmj-04-2016-0088","mag":"2792044013"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-04-2016-0088","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-04-2016-0088","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://digitalcommons.uri.edu/cba_facpubs/515","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5091015373","display_name":"Dara G. Schniederjans","orcid":"https://orcid.org/0000-0002-2384-0796"},"institutions":[{"id":"https://openalex.org/I17626003","display_name":"University of Rhode Island","ror":"https://ror.org/013ckk937","country_code":"US","type":"education","lineage":["https://openalex.org/I17626003"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Dara G. Schniederjans","raw_affiliation_strings":["College of Business Administration, University of Rhode Island, Kingston, Rhode Island, USA"],"affiliations":[{"raw_affiliation_string":"College of Business Administration, University of Rhode Island, Kingston, Rhode Island, USA","institution_ids":["https://openalex.org/I17626003"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5091015373"],"corresponding_institution_ids":["https://openalex.org/I17626003"],"apc_list":null,"apc_paid":null,"fwci":5.2996,"has_fulltext":false,"cited_by_count":32,"citation_normalized_percentile":{"value":0.95006756,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"24","issue":"3","first_page":"635","last_page":"651"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10539","display_name":"Sustainable Supply Chain Management","score":0.9988999962806702,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9976999759674072,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10880","display_name":"Environmental Sustainability in Business","score":0.9936000108718872,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/supply-chain","display_name":"Supply chain","score":0.685823917388916},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6714916229248047},{"id":"https://openalex.org/keywords/multilevel-model","display_name":"Multilevel model","score":0.588249683380127},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5848008394241333},{"id":"https://openalex.org/keywords/supply-chain-management","display_name":"Supply chain management","score":0.5636446475982666},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.5191011428833008},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5041004419326782},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.47870802879333496},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.469482958316803},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.45990464091300964},{"id":"https://openalex.org/keywords/survey-data-collection","display_name":"Survey data collection","score":0.4475107491016388},{"id":"https://openalex.org/keywords/quality-management","display_name":"Quality management","score":0.4440561830997467},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4020600914955139},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3681303858757019},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.36268967390060425},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2232629358768463},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.1735784411430359},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.11944824457168579}],"concepts":[{"id":"https://openalex.org/C108713360","wikidata":"https://www.wikidata.org/wiki/Q1824206","display_name":"Supply chain","level":2,"score":0.685823917388916},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6714916229248047},{"id":"https://openalex.org/C53059260","wikidata":"https://www.wikidata.org/wiki/Q374758","display_name":"Multilevel model","level":2,"score":0.588249683380127},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5848008394241333},{"id":"https://openalex.org/C44104985","wikidata":"https://www.wikidata.org/wiki/Q492886","display_name":"Supply chain management","level":3,"score":0.5636446475982666},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5191011428833008},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5041004419326782},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.47870802879333496},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.469482958316803},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.45990464091300964},{"id":"https://openalex.org/C198477413","wikidata":"https://www.wikidata.org/wiki/Q7647069","display_name":"Survey data collection","level":2,"score":0.4475107491016388},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.4440561830997467},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4020600914955139},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3681303858757019},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.36268967390060425},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2232629358768463},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.1735784411430359},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.11944824457168579},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/bpmj-04-2016-0088","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-04-2016-0088","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:digitalcommons.uri.edu:cba_facpubs-1514","is_oa":true,"landing_page_url":"https://digitalcommons.uri.edu/cba_facpubs/515","pdf_url":null,"source":{"id":"https://openalex.org/S2764761010","display_name":"Journal of Media Literacy Education","issn_l":"2167-8715","issn":["2167-8715"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310316378","host_organization_name":"National Association for Media Literacy Education","host_organization_lineage":["https://openalex.org/P4310316378"],"host_organization_lineage_names":["National Association for Media Literacy Education"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"College of Business Faculty Publications","raw_type":"text"}],"best_oa_location":{"id":"pmh:oai:digitalcommons.uri.edu:cba_facpubs-1514","is_oa":true,"landing_page_url":"https://digitalcommons.uri.edu/cba_facpubs/515","pdf_url":null,"source":{"id":"https://openalex.org/S2764761010","display_name":"Journal of Media Literacy Education","issn_l":"2167-8715","issn":["2167-8715"],"is_oa":true,"is_in_doaj":true,"is_core":true,"host_organization":"https://openalex.org/P4310316378","host_organization_name":"National Association for Media Literacy Education","host_organization_lineage":["https://openalex.org/P4310316378"],"host_organization_lineage_names":["National Association for Media Literacy Education"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"College of Business Faculty Publications","raw_type":"text"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.6399999856948853}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":68,"referenced_works":["https://openalex.org/W1030032291","https://openalex.org/W1166358179","https://openalex.org/W1488017550","https://openalex.org/W1501012082","https://openalex.org/W1524551917","https://openalex.org/W1539137778","https://openalex.org/W1558566190","https://openalex.org/W1561201908","https://openalex.org/W1583498029","https://openalex.org/W1589670190","https://openalex.org/W1665332082","https://openalex.org/W1917836213","https://openalex.org/W1970578828","https://openalex.org/W1970779367","https://openalex.org/W1973244533","https://openalex.org/W1976957271","https://openalex.org/W1979422830","https://openalex.org/W1981936758","https://openalex.org/W1985419904","https://openalex.org/W1987258130","https://openalex.org/W1990674185","https://openalex.org/W2001771780","https://openalex.org/W2002636985","https://openalex.org/W2004371884","https://openalex.org/W2012118314","https://openalex.org/W2025085404","https://openalex.org/W2033573398","https://openalex.org/W2033744984","https://openalex.org/W2044204635","https://openalex.org/W2049399505","https://openalex.org/W2051251993","https://openalex.org/W2053361510","https://openalex.org/W2057316394","https://openalex.org/W2058599614","https://openalex.org/W2064189478","https://openalex.org/W2071690743","https://openalex.org/W2078454343","https://openalex.org/W2081397660","https://openalex.org/W2082410601","https://openalex.org/W2082632948","https://openalex.org/W2085621738","https://openalex.org/W2094132236","https://openalex.org/W2099054346","https://openalex.org/W2102435235","https://openalex.org/W2107380135","https://openalex.org/W2114459721","https://openalex.org/W2115299893","https://openalex.org/W2119493836","https://openalex.org/W2123124830","https://openalex.org/W2124862989","https://openalex.org/W2132721117","https://openalex.org/W2132747867","https://openalex.org/W2134884007","https://openalex.org/W2137358449","https://openalex.org/W2147286226","https://openalex.org/W2160449301","https://openalex.org/W2160798445","https://openalex.org/W2163937394","https://openalex.org/W2164683131","https://openalex.org/W2179492332","https://openalex.org/W2180539838","https://openalex.org/W2218762821","https://openalex.org/W2341336940","https://openalex.org/W3126094737","https://openalex.org/W4230637740","https://openalex.org/W4233816025","https://openalex.org/W4388479957","https://openalex.org/W6607702088"],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W1500719467","https://openalex.org/W2488068909","https://openalex.org/W1823477348","https://openalex.org/W4289825098","https://openalex.org/W4361865022","https://openalex.org/W2390437968","https://openalex.org/W78688763","https://openalex.org/W2074731606","https://openalex.org/W2148494579"],"abstract_inverted_index":{"Purpose":[0],"The":[1],"purpose":[2],"of":[3,11,45,48,65,146,159,185],"this":[4,29,31,56,127],"paper":[5,32,40,131],"is":[6],"to":[7,79,120,142],"assess":[8],"the":[9,16,43,69,81,87,97,160,169,179],"role":[10,125,184],"business":[12,49,106,165,189],"process":[13,50,107,116,166,190],"innovation":[14,51,108,117,167],"on":[15,55,126],"relationship":[17,103,170],"between":[18,90,109,171],"social":[19],"quality":[20,37,136,148],"management":[21,137,149],"(SQM)":[22],"and":[23,92,111,173,181,187],"supply":[24,93,112,151,174],"chain":[25,94,113,152,175],"performance.":[26,95,153],"To":[27],"address":[28],"issue,":[30],"distinguishes":[33,132],"SQM":[34,91,110,133,172],"from":[35,134],"soft":[36,135,147],"management.":[38],"This":[39,84,130,154],"further":[41],"refines":[42],"impact":[44],"two":[46],"levels":[47],"(radical":[52],"vs":[53],"incremental)":[54],"relationship.":[57,128],"Design/methodology/approach":[58],"Data":[59],"were":[60,75],"collected":[61],"through":[62],"a":[63,100,122],"survey":[64],"manufacturing":[66],"firms":[67],"throughout":[68],"USA.":[70],"Hierarchical":[71],"moderated":[72],"regression":[73],"analyses":[74],"performed":[76],"in":[77,163],"order":[78],"examine":[80],"hypotheses.":[82],"Findings":[83],"study":[85,155],"confirmed":[86],"positive":[88,101,180],"association":[89],"While":[96],"results":[98],"confirm":[99],"moderating":[102,124,183],"with":[104],"incremental":[105,186],"performance,":[114],"radical":[115,188],"was":[118],"found":[119],"have":[121],"negative":[123,182],"Originality/value":[129],"thus":[138],"making":[139],"it":[140],"easier":[141],"determine":[143],"which":[144,164],"aspects":[145],"enhance":[150],"also":[156],"provides":[157],"evidence":[158],"differing":[161],"ways":[162],"moderates":[168],"performance":[176],"specifically":[177],"identifying":[178],"innovations.":[191]},"counts_by_year":[{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":1}],"updated_date":"2026-03-10T16:38:18.471706","created_date":"2025-10-10T00:00:00"}
