{"id":"https://openalex.org/W2276029783","doi":"https://doi.org/10.1108/bpmj-03-2015-0026","title":"Business analysis techniques in business reengineering","display_name":"Business analysis techniques in business reengineering","publication_year":2016,"publication_date":"2016-01-19","ids":{"openalex":"https://openalex.org/W2276029783","doi":"https://doi.org/10.1108/bpmj-03-2015-0026","mag":"2276029783"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-03-2015-0026","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-03-2015-0026","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038846902","display_name":"Delvin Grant","orcid":null},"institutions":[{"id":"https://openalex.org/I118353179","display_name":"DePaul University","ror":"https://ror.org/04xtx5t16","country_code":"US","type":"education","lineage":["https://openalex.org/I118353179"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Delvin Grant","raw_affiliation_strings":["Department of Accountancy and MIS, DePaul University, Chicago, IL, USA"],"affiliations":[{"raw_affiliation_string":"Department of Accountancy and MIS, DePaul University, Chicago, IL, USA","institution_ids":["https://openalex.org/I118353179"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5038846902"],"corresponding_institution_ids":["https://openalex.org/I118353179"],"apc_list":null,"apc_paid":null,"fwci":7.0416,"has_fulltext":false,"cited_by_count":37,"citation_normalized_percentile":{"value":0.96623653,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"22","issue":"1","first_page":"75","last_page":"88"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9934999942779541,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13886","display_name":"Operations Management Techniques","score":0.9890000224113464,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.9872999787330627,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.8179340362548828},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6969456076622009},{"id":"https://openalex.org/keywords/business-analysis","display_name":"Business analysis","score":0.6715393662452698},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5473303198814392},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.5046170949935913},{"id":"https://openalex.org/keywords/artifact-centric-business-process-model","display_name":"Artifact-centric business process model","score":0.47471487522125244},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.46964046359062195},{"id":"https://openalex.org/keywords/business-rule","display_name":"Business rule","score":0.43909990787506104},{"id":"https://openalex.org/keywords/flexibility","display_name":"Flexibility (engineering)","score":0.42934688925743103},{"id":"https://openalex.org/keywords/ibm","display_name":"IBM","score":0.42690831422805786},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4149358868598938},{"id":"https://openalex.org/keywords/risk-analysis","display_name":"Risk analysis (engineering)","score":0.3239736557006836},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.3199705481529236},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.194298654794693},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.1578514277935028},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.144517719745636},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.13563460111618042},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.12182751297950745},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.10219225287437439}],"concepts":[{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.8179340362548828},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6969456076622009},{"id":"https://openalex.org/C189076506","wikidata":"https://www.wikidata.org/wiki/Q1518232","display_name":"Business analysis","level":3,"score":0.6715393662452698},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5473303198814392},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.5046170949935913},{"id":"https://openalex.org/C162754035","wikidata":"https://www.wikidata.org/wiki/Q17006331","display_name":"Artifact-centric business process model","level":5,"score":0.47471487522125244},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.46964046359062195},{"id":"https://openalex.org/C11066294","wikidata":"https://www.wikidata.org/wiki/Q1518244","display_name":"Business rule","level":4,"score":0.43909990787506104},{"id":"https://openalex.org/C2780598303","wikidata":"https://www.wikidata.org/wiki/Q65921492","display_name":"Flexibility (engineering)","level":2,"score":0.42934688925743103},{"id":"https://openalex.org/C70388272","wikidata":"https://www.wikidata.org/wiki/Q5968558","display_name":"IBM","level":2,"score":0.42690831422805786},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4149358868598938},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.3239736557006836},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.3199705481529236},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.194298654794693},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.1578514277935028},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.144517719745636},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.13563460111618042},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12182751297950745},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.10219225287437439},{"id":"https://openalex.org/C171250308","wikidata":"https://www.wikidata.org/wiki/Q11468","display_name":"Nanotechnology","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/bpmj-03-2015-0026","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-03-2015-0026","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":59,"referenced_works":["https://openalex.org/W28470596","https://openalex.org/W651524224","https://openalex.org/W1507362421","https://openalex.org/W1524681603","https://openalex.org/W1534010569","https://openalex.org/W1536499641","https://openalex.org/W1568506596","https://openalex.org/W1593186263","https://openalex.org/W1601068645","https://openalex.org/W1854454303","https://openalex.org/W1963935582","https://openalex.org/W1965328549","https://openalex.org/W1971761106","https://openalex.org/W1973094642","https://openalex.org/W1978746447","https://openalex.org/W1984544738","https://openalex.org/W1995719918","https://openalex.org/W1996667283","https://openalex.org/W1998004369","https://openalex.org/W1998578518","https://openalex.org/W1998685663","https://openalex.org/W2002519391","https://openalex.org/W2009421567","https://openalex.org/W2010565261","https://openalex.org/W2013107018","https://openalex.org/W2013964765","https://openalex.org/W2017061733","https://openalex.org/W2027769738","https://openalex.org/W2028879371","https://openalex.org/W2036577277","https://openalex.org/W2037074127","https://openalex.org/W2049248180","https://openalex.org/W2050870263","https://openalex.org/W2052191305","https://openalex.org/W2057581759","https://openalex.org/W2059595229","https://openalex.org/W2062741415","https://openalex.org/W2068651789","https://openalex.org/W2070782410","https://openalex.org/W2070919358","https://openalex.org/W2072250561","https://openalex.org/W2072279634","https://openalex.org/W2072590395","https://openalex.org/W2087772382","https://openalex.org/W2088519873","https://openalex.org/W2088980349","https://openalex.org/W2094184061","https://openalex.org/W2106800165","https://openalex.org/W2109222178","https://openalex.org/W2118717649","https://openalex.org/W2136079328","https://openalex.org/W2145594945","https://openalex.org/W2150983842","https://openalex.org/W2159863060","https://openalex.org/W2482081700","https://openalex.org/W2756247046","https://openalex.org/W3121262326","https://openalex.org/W3122730446","https://openalex.org/W3150778347"],"related_works":["https://openalex.org/W93556318","https://openalex.org/W7685769","https://openalex.org/W1980079743","https://openalex.org/W2097547132","https://openalex.org/W2096807669","https://openalex.org/W345000516","https://openalex.org/W30179342","https://openalex.org/W2892993557","https://openalex.org/W2092623551","https://openalex.org/W1608895881"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,111,150,235,305,403],"Using":[2],"12":[3,122],"case":[4,116,127],"studies,":[5],"the":[6,14,31,34,37,130,179,182,186,189,194,198,201,207,220,226,260,271,280,337,351,375,385,412,440,464],"purpose":[7],"of":[8,16,191,193,200,209,228,248,282,294,336,353,366,406,414,463],"this":[9,251,415],"paper":[10],"is":[11,103,113,223,253,417,453],"to":[12,44,48,55,138,178,242,262,286,325,346,388,418,429,436,439,471,493],"investigate":[13,270,419],"use":[15,56,208,326,494],"business":[17,67,108,124,155,160,422,426,445],"analysis":[18,69,82,88,156,183,277,423,446],"techniques":[19,23,40,73,157,168,229,278,285,299,313,424,447,478,490,502],"in":[20,159,289,378,484],"BPR.":[21],"Some":[22,52,173,203],"are":[24,41,53,74,94,169,176,239,314,318,323,444,467,476,488,500],"used":[25,158,315,448,503],"more":[26,264,319,461,491,504],"than":[27,495,505],"others":[28,213],"depending":[29],"on":[30],"fit":[32,180,295,338],"between":[33,181,274,296,339,421],"technique":[35,184,340,376],"and":[36,50,66,70,80,90,101,147,185,197,246,276,279,298,321,327,330,341,343,357,370,380,392,400,425,452,487],"problem.":[38],"Other":[39],"preferred":[42,75,170],"due":[43],"their":[45],"versatility,":[46],"easy":[47],"use,":[49],"flexibility.":[51],"difficult":[54,324,492],"requiring":[57],"skills":[58,100],"that":[59,166,219,456],"analysts":[60],"do":[61],"not":[62,136],"possess.":[63],"Problem":[64],"analysis,":[65],"process":[68,77,161],"activity":[71],"elimination":[72],"for":[76,83,106,258,449,481],"improvement":[78],"projects,":[79],"technology":[81,84],"problems.":[85,360],"Root":[86],"cause":[87],"(RCA)":[89],"activity-based":[91],"costing":[92],"(ABC)":[93],"seldom":[95],"used.":[96,232],"RCA":[97,363],"requires":[98,364],"specific":[99,485],"ABC":[102],"only":[104],"applicable":[105],"discrete":[107],"activities.":[109],"Design/methodology/approach":[110],"This":[112],"an":[114],"exploratory":[115],"study":[117],"analysis.":[118],"The":[119,151,163,306,433],"author":[120,152,164,307,434],"analyzed":[121],"existing":[123],"reengineering":[125,275],"(BR)":[126],"studies":[128],"from":[129],"MIS":[131],"literature.":[132],"Cases":[133],"include,":[134],"but":[135,411],"limited":[137,470],"IBM":[139],"Credit":[140],"Union,":[141],"Chase":[142],"Manhattan":[143],"Bank,":[144],"Honeywell":[145],"Corporation,":[146],"Cigna.":[148],"Findings":[149],"identified":[153],"eight":[154],"reengineering.":[162],"found":[165],"some":[167,477,489,501],"over":[171],"others.":[172],"possible":[174],"reasons":[175],"related":[177],"problem":[187,221,342],"situation,":[188],"ease":[190],"use-of-use":[192],"chosen":[195],"technique,":[196,356],"versatility":[199],"technique.":[202],"BR":[204,407,431,450,457,468],"projects":[205,469],"require":[206,214],"several":[210],"techniques,":[211],"while":[212],"just":[215],"one.":[216],"It":[217,349],"appears":[218],"complexity":[222],"correlated":[224],"with":[225,374],"number":[227],"required":[230],"or":[231,460],"Research":[233],"limitations/implications":[234],"Small":[236],"sample":[237,261],"sizes":[238],"often":[240],"subject":[241],"criticism":[243],"about":[244],"replication":[245],"generalizability":[247],"results.":[249,266,372],"However,":[250],"research":[252,268,416],"a":[254,309,333,355,472],"good":[255],"starting":[256],"point":[257],"expanding":[259],"allow":[263],"generalizable":[265],"Future":[267],"may":[269],"deeper":[272],"connections":[273],"risks":[281],"using":[283],"various":[284],"diagnose":[287],"problems":[288,297,483],"multiple":[290],"dimensions.":[291,432],"An":[292],"investigation":[293],"could":[300],"be":[301],"explored.":[302],"Practical":[303],"implications":[304],"have":[308,332,408],"better":[310,334,479],"idea":[311],"which":[312,317,322],"more,":[316],"versatile,":[320],"why.":[328],"Practitioners":[329],"academicians":[331],"understanding":[335],"how":[344],"best":[345],"align":[347],"them.":[348],"guides":[350],"selection":[352],"choosing":[354],"exposes":[358],"potential":[359],"For":[361],"example":[362],"knowledge":[365],"fishbone":[367],"diagram":[368],"construction":[369],"interpreting":[371],"Unfamiliarity":[373],"results":[377],"disaster":[379],"increases":[381],"project":[382,390,394,397],"risk.":[383],"Understanding":[384],"issues":[386],"helps":[387],"reduce":[389],"risk":[391],"increase":[393],"success,":[395],"benefiting":[396],"teams,":[398],"practitioners,":[399],"organizations.":[401],"Originality/value":[402],"Many":[404],"aspects":[405],"been":[409],"studied":[410],"contribution":[413],"relationships":[420],"areas,":[427],"referred":[428],"as":[430],"try":[435],"find":[437],"answers":[438],"following":[441],"questions:":[442],"first,":[443],"project,":[451],"there":[454],"evidence":[455],"affects":[458],"one":[459],"areas":[462],"business?":[465],"Second,":[466],"single":[473],"dimension?":[474],"Third,":[475],"suited":[480],"diagnosing":[482],"dimensions":[486],"others,":[496,506],"if":[497,507],"so":[498,508],"why?;":[499],"why?":[509]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":3},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":7},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}