{"id":"https://openalex.org/W2066827048","doi":"https://doi.org/10.1108/bpmj-02-2013-0020","title":"A process model of managing organizational change during business process redesign","display_name":"A process model of managing organizational change during business process redesign","publication_year":2014,"publication_date":"2014-10-20","ids":{"openalex":"https://openalex.org/W2066827048","doi":"https://doi.org/10.1108/bpmj-02-2013-0020","mag":"2066827048"},"language":"en","primary_location":{"id":"doi:10.1108/bpmj-02-2013-0020","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-02-2013-0020","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029636014","display_name":"Arijit Sikdar","orcid":"https://orcid.org/0000-0002-4981-0608"},"institutions":[{"id":"https://openalex.org/I55990551","display_name":"University of Wollongong in Dubai","ror":"https://ror.org/0447ajy94","country_code":"AE","type":"education","lineage":["https://openalex.org/I204824540","https://openalex.org/I55990551"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Arijit Sikdar","raw_affiliation_strings":["Faculty of Business & Management, University of Wollongong in Dubai, Dubai, UAE","(Faculty of Business & Management, University of Wollongong in Dubai, Dubai, UAE)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Business & Management, University of Wollongong in Dubai, Dubai, UAE","institution_ids":["https://openalex.org/I55990551"]},{"raw_affiliation_string":"(Faculty of Business & Management, University of Wollongong in Dubai, Dubai, UAE)","institution_ids":["https://openalex.org/I55990551"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027386820","display_name":"Payyazhi Jayashree","orcid":"https://orcid.org/0000-0002-4688-744X"},"institutions":[{"id":"https://openalex.org/I55990551","display_name":"University of Wollongong in Dubai","ror":"https://ror.org/0447ajy94","country_code":"AE","type":"education","lineage":["https://openalex.org/I204824540","https://openalex.org/I55990551"]}],"countries":["AE"],"is_corresponding":false,"raw_author_name":"Jayashree Payyazhi","raw_affiliation_strings":["Faculty of Business & Management, University of Wollongong in Dubai, Dubai, UAE","(Faculty of Business & Management, University of Wollongong in Dubai, Dubai, UAE)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Business & Management, University of Wollongong in Dubai, Dubai, UAE","institution_ids":["https://openalex.org/I55990551"]},{"raw_affiliation_string":"(Faculty of Business & Management, University of Wollongong in Dubai, Dubai, UAE)","institution_ids":["https://openalex.org/I55990551"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I55990551"],"apc_list":null,"apc_paid":null,"fwci":8.4697,"has_fulltext":false,"cited_by_count":59,"citation_normalized_percentile":{"value":0.97450669,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"20","issue":"6","first_page":"971","last_page":"998"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9742000102996826,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12594","display_name":"Collaboration in agile enterprises","score":0.9667999744415283,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/workflow","display_name":"Workflow","score":0.7961246967315674},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.793034553527832},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.695027232170105},{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.6858017444610596},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.6568253040313721},{"id":"https://openalex.org/keywords/change-management","display_name":"Change management (ITSM)","score":0.6091793179512024},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5466864109039307},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5238361954689026},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5095401406288147},{"id":"https://openalex.org/keywords/business-process-modeling","display_name":"Business process modeling","score":0.4751172661781311},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2630632817745209},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.2192917764186859},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.21685028076171875},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1433795690536499},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.07988962531089783}],"concepts":[{"id":"https://openalex.org/C177212765","wikidata":"https://www.wikidata.org/wiki/Q627335","display_name":"Workflow","level":2,"score":0.7961246967315674},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.793034553527832},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.695027232170105},{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.6858017444610596},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.6568253040313721},{"id":"https://openalex.org/C123961466","wikidata":"https://www.wikidata.org/wiki/Q1061970","display_name":"Change management (ITSM)","level":3,"score":0.6091793179512024},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5466864109039307},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5238361954689026},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5095401406288147},{"id":"https://openalex.org/C207505557","wikidata":"https://www.wikidata.org/wiki/Q4374012","display_name":"Business process modeling","level":4,"score":0.4751172661781311},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2630632817745209},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.2192917764186859},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.21685028076171875},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1433795690536499},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.07988962531089783},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/bpmj-02-2013-0020","is_oa":false,"landing_page_url":"https://doi.org/10.1108/bpmj-02-2013-0020","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:ro.uow.edu.au:dubaipapers-1655","is_oa":false,"landing_page_url":"https://ro.uow.edu.au/dubaipapers/607","pdf_url":null,"source":{"id":"https://openalex.org/S4306400510","display_name":"Research Online (University of Wollongong)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I204824540","host_organization_name":"University of Wollongong","host_organization_lineage":["https://openalex.org/I204824540"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"University of Wollongong in Dubai - Papers","raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":97,"referenced_works":["https://openalex.org/W26484630","https://openalex.org/W138279421","https://openalex.org/W201578715","https://openalex.org/W1437736064","https://openalex.org/W1487478267","https://openalex.org/W1488688465","https://openalex.org/W1500172604","https://openalex.org/W1505966163","https://openalex.org/W1526188771","https://openalex.org/W1526440390","https://openalex.org/W1535525623","https://openalex.org/W1560403024","https://openalex.org/W1575832065","https://openalex.org/W1586642858","https://openalex.org/W1592037250","https://openalex.org/W1602519790","https://openalex.org/W1605701154","https://openalex.org/W1737826015","https://openalex.org/W1776608529","https://openalex.org/W1855283887","https://openalex.org/W1954824029","https://openalex.org/W1971949158","https://openalex.org/W1973134064","https://openalex.org/W1973594107","https://openalex.org/W1983453730","https://openalex.org/W1984544738","https://openalex.org/W1985666084","https://openalex.org/W1997314592","https://openalex.org/W1997518859","https://openalex.org/W1998403217","https://openalex.org/W1998578518","https://openalex.org/W2001423206","https://openalex.org/W2005497495","https://openalex.org/W2010338686","https://openalex.org/W2010474418","https://openalex.org/W2011778122","https://openalex.org/W2013319746","https://openalex.org/W2015203582","https://openalex.org/W2016777519","https://openalex.org/W2019093573","https://openalex.org/W2020916311","https://openalex.org/W2021712111","https://openalex.org/W2025085404","https://openalex.org/W2026821334","https://openalex.org/W2027501774","https://openalex.org/W2060383914","https://openalex.org/W2062439661","https://openalex.org/W2062599663","https://openalex.org/W2064449492","https://openalex.org/W2065183241","https://openalex.org/W2074072207","https://openalex.org/W2074508004","https://openalex.org/W2076525385","https://openalex.org/W2078196536","https://openalex.org/W2078886892","https://openalex.org/W2084674560","https://openalex.org/W2084881648","https://openalex.org/W2086293429","https://openalex.org/W2092660314","https://openalex.org/W2092679070","https://openalex.org/W2094182718","https://openalex.org/W2094608307","https://openalex.org/W2104365840","https://openalex.org/W2104853920","https://openalex.org/W2113869765","https://openalex.org/W2115415711","https://openalex.org/W2115779401","https://openalex.org/W2122130257","https://openalex.org/W2126838245","https://openalex.org/W2130720254","https://openalex.org/W2134431678","https://openalex.org/W2134648895","https://openalex.org/W2138187959","https://openalex.org/W2140701425","https://openalex.org/W2158161897","https://openalex.org/W2162090053","https://openalex.org/W2162707313","https://openalex.org/W2165408383","https://openalex.org/W2169395415","https://openalex.org/W2171393623","https://openalex.org/W2171981882","https://openalex.org/W2173008810","https://openalex.org/W2183287826","https://openalex.org/W2187053867","https://openalex.org/W2922794693","https://openalex.org/W3123044995","https://openalex.org/W3123426584","https://openalex.org/W3125991376","https://openalex.org/W3128244520","https://openalex.org/W4246390854","https://openalex.org/W4285719527","https://openalex.org/W4388128782","https://openalex.org/W6601086424","https://openalex.org/W6680141602","https://openalex.org/W6703546504","https://openalex.org/W6857934756","https://openalex.org/W7010156067"],"related_works":["https://openalex.org/W2005124518","https://openalex.org/W2066228984","https://openalex.org/W1557997479","https://openalex.org/W2534879192","https://openalex.org/W1598808617","https://openalex.org/W4361865022","https://openalex.org/W2804108309","https://openalex.org/W2050159024","https://openalex.org/W2068502729","https://openalex.org/W2294096527"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,107,196,259,292],"Business":[2],"process":[3,29,42,67,102,129,181,255,289,297,312],"implementation":[4,182],"has":[5,68],"been":[6],"primarily":[7],"seen":[8],"as":[9],"a":[10,28,81,88,94,128,200,296],"redesign":[11,62,125,233,277,309],"of":[12,30,40,50,58,60,75,116,123,131,159,167,179,187,203,218,220,230,238,249,269,274,299],"the":[13,16,56,64,98,113,120,143,216,221,227,231,236,239,243,247,250,275,279,307],"workflow":[14,61,92,124,137,169,232,276,308],"with":[15,52,63,226,265,278,306],"consequent":[17],"organizational":[18,65,85,133,205,285,301],"change":[19,54,66,86,134,152,206,286,313],"assumed":[20],"to":[21,48,79,111,126,154,183,190,271],"be":[22,208,304],"taking":[23],"place":[24],"automatically":[25],"or":[26],"through":[27],"\u201cmuddling":[31],"through\u201d.":[32],"Although":[33],"evidence":[34],"suggests":[35,215],"that":[36],"70":[37],"per":[38],"cent":[39],"business":[41,101,180,254,288,311],"reengineering":[43],"programmes":[44],"have":[45],"failed":[46],"due":[47],"lack":[49,186],"alignment":[51,59,153,157,188,219,248,273,324],"corporate":[53],"strategy,":[55],"question":[57],"not":[69],"received":[70],"adequate":[71],"attention.":[72],"The":[73,171,197,213],"purpose":[74],"this":[76],"paper":[77,109,144,198,294],"is":[78,173,318],"provide":[80,263],"framework":[82,130,158,172,202,261],"for":[83],"managing":[84,132,246],"in":[87,97,192,242,245,320],"structured":[89],"manner":[90],"during":[91,135,164,210,253,287,310],"redesign,":[93],"perspective":[95],"missing":[96],"literature":[99,148,322],"on":[100,146,149],"management":[103],"(BPM)":[104],"implementation.":[105,194,212,290,314],"Design/methodology/approach":[106],"This":[108,260,293],"attempts":[110],"integrate":[112],"8-S":[114,222,251,280],"dimensions":[115,223,252,281],"Higgins":[117],"model":[118,214,298,317],"across":[119],"different":[121,165,228],"phases":[122,166,229],"develop":[127],"BPM":[136,150,168,193,211,321],"redesign.":[138,170],"As":[139],"an":[140,156,266],"exploratory":[141],"study":[142],"draws":[145],"existing":[147],"and":[151,234,327],"conceptualize":[155],"associated":[160],"managerial":[161,240],"activities":[162],"involved":[163],"evaluated":[174],"against":[175],"two":[176],"case":[177],"studies":[178],"substantiate":[184],"how":[185,204,270,300],"leads":[189],"failure":[191],"Findings":[195],"provides":[199],"conceptual":[201],"should":[207,303],"managed":[209],"sequence":[217],"(Higgins,":[224],"2005)":[225],"identifies":[235],"role":[237],"levels":[241],"organization":[244],"change.":[256],"Practical":[257],"implications":[258],"would":[262],"managers":[264],"execution":[267],"template":[268],"achieve":[272],"thus":[282],"facilitating":[283],"effective":[284],"Originality/value":[291],"proposes":[295],"elements":[302],"aligned":[305],"No":[315],"such":[316],"available":[319],"proposing":[323],"between":[325],"hard":[326],"soft":[328],"factors.":[329]},"counts_by_year":[{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":11},{"year":2018,"cited_by_count":10},{"year":2017,"cited_by_count":9},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1}],"updated_date":"2026-08-01T09:00:35.917206","created_date":"2025-10-10T00:00:00"}
