{"id":"https://openalex.org/W2782300472","doi":"https://doi.org/10.1108/ajim-09-2017-0216","title":"University students\u2019 heuristic usability \u0131nspection of the national library of Turkey website","display_name":"University students\u2019 heuristic usability \u0131nspection of the national library of Turkey website","publication_year":2018,"publication_date":"2018-01-05","ids":{"openalex":"https://openalex.org/W2782300472","doi":"https://doi.org/10.1108/ajim-09-2017-0216","mag":"2782300472"},"language":"en","primary_location":{"id":"doi:10.1108/ajim-09-2017-0216","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ajim-09-2017-0216","pdf_url":null,"source":{"id":"https://openalex.org/S4210181081","display_name":"Aslib Journal of Information Management","issn_l":"2050-3806","issn":["2050-3806","2050-3814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Aslib Journal of Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5091045415","display_name":"Yavuz \u0130nal","orcid":"https://orcid.org/0000-0001-9919-6637"},"institutions":[{"id":"https://openalex.org/I45542416","display_name":"Atilim University","ror":"https://ror.org/04pd3v454","country_code":"TR","type":"education","lineage":["https://openalex.org/I45542416"]}],"countries":["TR"],"is_corresponding":true,"raw_author_name":"Yavuz Inal","raw_affiliation_strings":["Department of Information Systems Engineering, Atilim University, Ankara, Turkey"],"affiliations":[{"raw_affiliation_string":"Department of Information Systems Engineering, Atilim University, Ankara, Turkey","institution_ids":["https://openalex.org/I45542416"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5091045415"],"corresponding_institution_ids":["https://openalex.org/I45542416"],"apc_list":null,"apc_paid":null,"fwci":2.6646,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.89758418,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":100},"biblio":{"volume":"70","issue":"1","first_page":"66","last_page":"77"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9972000122070312,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9961000084877014,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.9950000047683716,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/usability","display_name":"Usability","score":0.9441403150558472},{"id":"https://openalex.org/keywords/heuristic-evaluation","display_name":"Heuristic evaluation","score":0.7435002326965332},{"id":"https://openalex.org/keywords/web-usability","display_name":"Web usability","score":0.6660069227218628},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6332660913467407},{"id":"https://openalex.org/keywords/heuristics","display_name":"Heuristics","score":0.6300856471061707},{"id":"https://openalex.org/keywords/usability-engineering","display_name":"Usability engineering","score":0.6088041663169861},{"id":"https://openalex.org/keywords/system-usability-scale","display_name":"System usability scale","score":0.6055261492729187},{"id":"https://openalex.org/keywords/consistency","display_name":"Consistency (knowledge bases)","score":0.5137749314308167},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.49545228481292725},{"id":"https://openalex.org/keywords/usability-inspection","display_name":"Usability inspection","score":0.4940057396888733},{"id":"https://openalex.org/keywords/usability-lab","display_name":"Usability lab","score":0.4883129596710205},{"id":"https://openalex.org/keywords/usability-goals","display_name":"Usability goals","score":0.4634850323200226},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.43908724188804626},{"id":"https://openalex.org/keywords/digital-library","display_name":"Digital library","score":0.43238356709480286},{"id":"https://openalex.org/keywords/heuristic","display_name":"Heuristic","score":0.4109118580818176},{"id":"https://openalex.org/keywords/human\u2013computer-interaction","display_name":"Human\u2013computer interaction","score":0.20502591133117676},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.08484363555908203}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.9441403150558472},{"id":"https://openalex.org/C3255780","wikidata":"https://www.wikidata.org/wiki/Q1616517","display_name":"Heuristic evaluation","level":3,"score":0.7435002326965332},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.6660069227218628},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6332660913467407},{"id":"https://openalex.org/C127705205","wikidata":"https://www.wikidata.org/wiki/Q5748245","display_name":"Heuristics","level":2,"score":0.6300856471061707},{"id":"https://openalex.org/C100302975","wikidata":"https://www.wikidata.org/wiki/Q1642623","display_name":"Usability engineering","level":3,"score":0.6088041663169861},{"id":"https://openalex.org/C139225968","wikidata":"https://www.wikidata.org/wiki/Q17146354","display_name":"System usability scale","level":4,"score":0.6055261492729187},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.5137749314308167},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.49545228481292725},{"id":"https://openalex.org/C23456302","wikidata":"https://www.wikidata.org/wiki/Q7901668","display_name":"Usability inspection","level":4,"score":0.4940057396888733},{"id":"https://openalex.org/C11324603","wikidata":"https://www.wikidata.org/wiki/Q2502322","display_name":"Usability lab","level":4,"score":0.4883129596710205},{"id":"https://openalex.org/C62993174","wikidata":"https://www.wikidata.org/wiki/Q2928808","display_name":"Usability goals","level":4,"score":0.4634850323200226},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.43908724188804626},{"id":"https://openalex.org/C513874922","wikidata":"https://www.wikidata.org/wiki/Q212805","display_name":"Digital library","level":3,"score":0.43238356709480286},{"id":"https://openalex.org/C173801870","wikidata":"https://www.wikidata.org/wiki/Q201413","display_name":"Heuristic","level":2,"score":0.4109118580818176},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.20502591133117676},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.08484363555908203},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C124952713","wikidata":"https://www.wikidata.org/wiki/Q8242","display_name":"Literature","level":1,"score":0.0},{"id":"https://openalex.org/C164913051","wikidata":"https://www.wikidata.org/wiki/Q482","display_name":"Poetry","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/ajim-09-2017-0216","is_oa":false,"landing_page_url":"https://doi.org/10.1108/ajim-09-2017-0216","pdf_url":null,"source":{"id":"https://openalex.org/S4210181081","display_name":"Aslib Journal of Information Management","issn_l":"2050-3806","issn":["2050-3806","2050-3814"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Aslib Journal of Information Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W40274315","https://openalex.org/W172711948","https://openalex.org/W221554080","https://openalex.org/W1530061472","https://openalex.org/W1530266187","https://openalex.org/W1584806858","https://openalex.org/W1871809585","https://openalex.org/W1906202445","https://openalex.org/W1964677943","https://openalex.org/W1972317073","https://openalex.org/W1977953443","https://openalex.org/W1981282366","https://openalex.org/W1989446284","https://openalex.org/W1991658283","https://openalex.org/W2017571268","https://openalex.org/W2023135320","https://openalex.org/W2028019548","https://openalex.org/W2028675035","https://openalex.org/W2033872673","https://openalex.org/W2049521432","https://openalex.org/W2053311137","https://openalex.org/W2055377242","https://openalex.org/W2079272515","https://openalex.org/W2081720742","https://openalex.org/W2094802223","https://openalex.org/W2096819000","https://openalex.org/W2099855552","https://openalex.org/W2140721422","https://openalex.org/W2141396221","https://openalex.org/W2144205059","https://openalex.org/W2146154056","https://openalex.org/W2162725344","https://openalex.org/W2184044341","https://openalex.org/W2414181553","https://openalex.org/W2473483576","https://openalex.org/W2580423102","https://openalex.org/W2591762010","https://openalex.org/W2992906311"],"related_works":["https://openalex.org/W2150599767","https://openalex.org/W2016022053","https://openalex.org/W2085749886","https://openalex.org/W1504185453","https://openalex.org/W2075732570","https://openalex.org/W2488259327","https://openalex.org/W3046831192","https://openalex.org/W2580784735","https://openalex.org/W4206743060","https://openalex.org/W3113169996"],"abstract_inverted_index":{"Purpose":[0],"The":[1,36,56,65,93,111,137,178,228],"purpose":[2],"of":[3,11,15,33,49,140,211,225,233,261,283,324,329,353,365,372,375,386],"this":[4,234,378],"paper":[5],"is":[6,230,349,379],"to":[7,25,86,118,199,221,238,243,246,293,304,312,336,383,403,407],"evaluate":[8],"the":[9,12,23,45,53,69,75,81,100,124,134,141,152,155,160,166,170,190,194,209,217,247,275,281,325,346,351,354,363,370,380,393,405],"usability":[10,50,97,109,142,164,182,268,373,387],"National":[13],"Library":[14],"Turkey":[16],"website":[17,102,171,213,406],"developed":[18],"for":[19],"all":[20],"citizens":[21],"in":[22,29,52,68,144,277,290,362],"country":[24],"retrieve":[26],"information":[27,205],"available":[28],"a":[30,88,212,222],"wide":[31],"range":[32],"areas.":[34],"Design/methodology/approach":[35],"evaluation":[37,70,146,210,269,374,399],"performed":[38],"by":[39,250,254,390],"57":[40],"undergraduate":[41],"university":[42,226],"students":[43,191],"involved":[44],"identification":[46],"and":[47,80,103,121,133,149,154,174,206,266,298,317,360,401],"analysis":[48],"problems":[51,98,143,388],"selected":[54,187],"website.":[55],"assessment":[57],"process":[58,71],"was":[59,116,129,219],"mainly":[60],"based":[61],"on":[62,274,396],"Nielsen\u2019s":[63],"Heuristics.":[64],"data":[66],"obtained":[67],"were":[72,180,186],"enriched":[73],"using":[74,320],"System":[76],"Usability":[77],"Scale":[78],"(SUS)":[79],"Net":[82],"Promoter":[83],"Score":[84],"(NPS)":[85],"conduct":[87],"more":[89,161],"detailed":[90],"analysis.":[91],"Findings":[92],"participants":[94,162,179],"identified":[95,163,389],"many":[96],"concerning":[99,208],"evaluated":[101],"considered":[104,169],"it":[105],"as":[106,172],"having":[107],"low":[108],"characteristics.":[110],"most":[112,326],"violated":[113,126],"heuristic":[114,127,145,394],"item":[115,128],"found":[117],"be":[119],"\u201cconsistency":[120],"standards\u201d":[122],"whereas":[123],"least":[125],"\u201cmatch":[130],"between":[131],"system":[132],"real":[135],"world.\u201d":[136],"total":[138],"number":[139,224],"correlated":[147],"significantly":[148],"negatively":[150],"with":[151,214],"SUS":[153],"NPS":[156],"results":[157,232],"indicating":[158],"that":[159,201,231,340,350],"problems,":[165],"less":[167],"they":[168,185,202],"usable":[173,338],"recommendable.":[175],"Research":[176],"limitations/implications":[177],"not":[181],"experts,":[183],"however":[184],"from":[188],"among":[189],"who":[192],"received":[193],"Human":[195],"Computer":[196],"Interaction":[197],"course":[198],"ensure":[200],"had":[203],"sufficient":[204],"experience":[207],"heuristics.":[215],"Besides,":[216],"study":[218,235,355,382],"limited":[220],"small":[223],"students.":[227],"implication":[229,348],"have":[236,286,302,337],"potential":[237],"guide":[239,357],"libraries,":[240,377],"which":[241],"plan":[242],"adapt":[244],"themselves":[245],"digital":[248,300,330,376],"world":[249],"delivering":[251],"web":[252,291],"services,":[253],"addressing":[255],"critical":[256],"points":[257,260],"influencing":[258],"users\u2019":[259,296],"views":[262],"toward":[263],"library":[264,332,366],"websites":[265,333],"their":[267,295,397,408],"result.":[270],"Practical":[271],"implications":[272],"Depending":[273],"changes":[276],"user":[278,343],"habits":[279],"regarding":[280],"retrieval":[282],"information,":[284],"libraries":[285,301],"made":[287],"considerable":[288],"investments":[289],"technologies":[292],"meet":[294,342],"demands,":[297],"recently,":[299],"begun":[303],"take":[305],"over":[306],"physical":[307],"libraries.":[308],"Users":[309],"always":[310],"need":[311],"perform":[313],"tasks":[314],"efficiently,":[315],"effectively":[316],"satisfactorily":[318,341],"when":[319],"websites.":[321,367],"As":[322],"one":[323],"crucial":[327],"sources":[328],"materials,":[331],"are":[334],"expected":[335],"characteristics":[339],"requirements.":[344],"Therefore,":[345],"practical":[347],"findings":[352],"will":[356],"designers,":[358],"developers":[359],"practitioners":[361],"development":[364],"Originality/value":[368],"In":[369],"context":[371],"first":[381],"analyze":[384],"effects":[385],"users":[391],"during":[392],"inspection":[395],"overall":[398],"score":[400],"willingness":[402],"recommend":[404],"friends":[409],"or":[410],"colleagues.":[411]},"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":6},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":1}],"updated_date":"2026-04-09T08:11:56.329763","created_date":"2025-10-10T00:00:00"}