{"id":"https://openalex.org/W1974521906","doi":"https://doi.org/10.1108/17410391211265133","title":"Enterprise content management research: a comprehensive review","display_name":"Enterprise content management research: a comprehensive review","publication_year":2012,"publication_date":"2012-09-18","ids":{"openalex":"https://openalex.org/W1974521906","doi":"https://doi.org/10.1108/17410391211265133","mag":"1974521906"},"language":"en","primary_location":{"id":"doi:10.1108/17410391211265133","is_oa":false,"landing_page_url":"https://doi.org/10.1108/17410391211265133","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016342784","display_name":"Jaffar Ahmad Alalwan","orcid":null},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Jaffar Ahmad Alalwan","raw_affiliation_strings":["Institute of Public Administration, Dammam, Saudi Arabia","(Institute of Public Administration, Dammam, Saudi Arabia)"],"affiliations":[{"raw_affiliation_string":"Institute of Public Administration, Dammam, Saudi Arabia","institution_ids":[]},{"raw_affiliation_string":"(Institute of Public Administration, Dammam, Saudi Arabia)","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017958773","display_name":"Heinz Roland Weistroffer","orcid":"https://orcid.org/0000-0002-3745-5143"},"institutions":[{"id":"https://openalex.org/I184840846","display_name":"Virginia Commonwealth University","ror":"https://ror.org/02nkdxk79","country_code":"US","type":"education","lineage":["https://openalex.org/I184840846"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Heinz Roland Weistroffer","raw_affiliation_strings":["Virginia Commonwealth University, Richmond, Virginia, USA","Virginia Commonwealth University , Richmond , Virginia , USA"],"affiliations":[{"raw_affiliation_string":"Virginia Commonwealth University, Richmond, Virginia, USA","institution_ids":["https://openalex.org/I184840846"]},{"raw_affiliation_string":"Virginia Commonwealth University , Richmond , Virginia , USA","institution_ids":["https://openalex.org/I184840846"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5016342784"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":17.9911,"has_fulltext":false,"cited_by_count":89,"citation_normalized_percentile":{"value":0.99360194,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"25","issue":"5","first_page":"441","last_page":"461"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12734","display_name":"Information Systems and Technology Applications","score":0.7821000218391418,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12734","display_name":"Information Systems and Technology Applications","score":0.7821000218391418,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.029100000858306885,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.019300000742077827,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6306120157241821},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"Conceptual framework","score":0.604633092880249},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5639439225196838},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5525684952735901},{"id":"https://openalex.org/keywords/strategic-management","display_name":"Strategic management","score":0.501013994216919},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.41948074102401733},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.41848084330558777},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.374839186668396},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.23765283823013306},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.12346825003623962},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.11005684733390808},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.10599398612976074}],"concepts":[{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6306120157241821},{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.604633092880249},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5639439225196838},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5525684952735901},{"id":"https://openalex.org/C86275758","wikidata":"https://www.wikidata.org/wiki/Q376657","display_name":"Strategic management","level":2,"score":0.501013994216919},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.41948074102401733},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.41848084330558777},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.374839186668396},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.23765283823013306},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.12346825003623962},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.11005684733390808},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.10599398612976074},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/17410391211265133","is_oa":false,"landing_page_url":"https://doi.org/10.1108/17410391211265133","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":111,"referenced_works":["https://openalex.org/W7412109","https://openalex.org/W9143891","https://openalex.org/W21915149","https://openalex.org/W34833810","https://openalex.org/W43714312","https://openalex.org/W63093420","https://openalex.org/W86893484","https://openalex.org/W125313501","https://openalex.org/W191812267","https://openalex.org/W604422742","https://openalex.org/W762710048","https://openalex.org/W812831837","https://openalex.org/W828641074","https://openalex.org/W1489623191","https://openalex.org/W1495331069","https://openalex.org/W1501923500","https://openalex.org/W1506792288","https://openalex.org/W1511651860","https://openalex.org/W1516297216","https://openalex.org/W1517935423","https://openalex.org/W1522063924","https://openalex.org/W1525623437","https://openalex.org/W1525711226","https://openalex.org/W1535939392","https://openalex.org/W1554855896","https://openalex.org/W1555276652","https://openalex.org/W1560294668","https://openalex.org/W1563779398","https://openalex.org/W1572250012","https://openalex.org/W1592108602","https://openalex.org/W1595556535","https://openalex.org/W1602244720","https://openalex.org/W1667064588","https://openalex.org/W1968447834","https://openalex.org/W1968538751","https://openalex.org/W1972767916","https://openalex.org/W1977358897","https://openalex.org/W1980275374","https://openalex.org/W1989771329","https://openalex.org/W1990360518","https://openalex.org/W1990513740","https://openalex.org/W1994851828","https://openalex.org/W2004305338","https://openalex.org/W2013937297","https://openalex.org/W2015239722","https://openalex.org/W2018043898","https://openalex.org/W2030846324","https://openalex.org/W2042274373","https://openalex.org/W2043216731","https://openalex.org/W2048437131","https://openalex.org/W2050570824","https://openalex.org/W2054795546","https://openalex.org/W2055114006","https://openalex.org/W2055446271","https://openalex.org/W2058586048","https://openalex.org/W2063213521","https://openalex.org/W2066260496","https://openalex.org/W2068151485","https://openalex.org/W2068977423","https://openalex.org/W2078825032","https://openalex.org/W2082373030","https://openalex.org/W2104175844","https://openalex.org/W2114657233","https://openalex.org/W2117763821","https://openalex.org/W2118976636","https://openalex.org/W2130615158","https://openalex.org/W2132895047","https://openalex.org/W2136965526","https://openalex.org/W2139955886","https://openalex.org/W2145440047","https://openalex.org/W2145445669","https://openalex.org/W2155405023","https://openalex.org/W2159880827","https://openalex.org/W2162482314","https://openalex.org/W2167685187","https://openalex.org/W2168652989","https://openalex.org/W2169967935","https://openalex.org/W2171722629","https://openalex.org/W2201011139","https://openalex.org/W2202266014","https://openalex.org/W2259074636","https://openalex.org/W2293935571","https://openalex.org/W2341746258","https://openalex.org/W2367456810","https://openalex.org/W2370797859","https://openalex.org/W2411730724","https://openalex.org/W2464468708","https://openalex.org/W2506758385","https://openalex.org/W2556066422","https://openalex.org/W2724257677","https://openalex.org/W2726170891","https://openalex.org/W2767238943","https://openalex.org/W2795826971","https://openalex.org/W2889685591","https://openalex.org/W2949603204","https://openalex.org/W3021653861","https://openalex.org/W3021840248","https://openalex.org/W3146452964","https://openalex.org/W4251376542","https://openalex.org/W4255505807","https://openalex.org/W4285719527","https://openalex.org/W6600889303","https://openalex.org/W6622247111","https://openalex.org/W6631265966","https://openalex.org/W6633261449","https://openalex.org/W6633711533","https://openalex.org/W6683022411","https://openalex.org/W6687734479","https://openalex.org/W6730063085","https://openalex.org/W6740097319","https://openalex.org/W6981689503"],"related_works":["https://openalex.org/W2899084033","https://openalex.org/W3181962993","https://openalex.org/W2753842751","https://openalex.org/W1608482519","https://openalex.org/W4224078746","https://openalex.org/W2787424950","https://openalex.org/W2903459673","https://openalex.org/W4285385865","https://openalex.org/W1975464901","https://openalex.org/W2620925234"],"abstract_inverted_index":{"Purpose":[0],"The":[1,61,125,151,164],"purpose":[2],"of":[3,13,22,24,47,58,65,105,140,203,212],"this":[4],"paper":[5,216,245],"is":[6,55,83,110,154,167,196,200,240],"to":[7,218],"provide":[8,251],"a":[9,19,51,101,182,201,247,252],"comprehensive":[10],"literature":[11,128,228],"review":[12,38,102,180],"enterprise":[14,156],"content":[15],"management":[16,175],"(ECM)":[17],"research,":[18,34],"conceptual":[20,40,184,253],"framework":[21,248],"areas":[23],"concern":[25],"regarding":[26],"ECM,":[27],"and":[28,39,95,103,117,122,149,162,174,181,224,231],"an":[29,45,186],"agenda":[30,187],"for":[31,188,255],"future":[32,189,256],"ECM":[33,49,69,81,107,113,127,143,204,230],"based":[35,85],"on":[36,86,178],"the":[37,48,67,73,76,79,136,141,155,168,179,192,209,213,226,235,244],"framework.":[41],"Design/methodology/approach":[42],"To":[43],"gain":[44],"understanding":[46],"literature,":[50],"structured":[52],"research":[53,70,82,190,206,221,239],"approach":[54],"adopted,":[56],"consisting":[57],"two":[59],"phases.":[60],"first":[62,137],"phase":[63],"consists":[64,139],"identifying":[66],"relevant":[68],"papers.":[71],"In":[72],"second":[74,152],"phase,":[75,78],"analysis":[77],"current":[80,126,210],"categorized":[84],"three":[87,133,194],"structural":[88],"pillars:":[89,135],"system":[90,93,157],"component":[91,144],"dimensions,":[92],"lifecycle,":[94],"strategic":[96,169],"managerial":[97,170],"aspects.":[98,124],"Findings":[99],"After":[100],"classification":[104],"91":[106],"publications,":[108],"it":[109],"found":[111],"that":[112,207,249],"involves":[114],"several":[115],"sophisticated":[116],"interacting":[118],"technical,":[119],"social,":[120],"organizational,":[121],"business":[123],"can":[129],"be":[130],"grouped":[131],"around":[132,191],"main":[134],"pillar":[138,153,166],"four":[142],"dimensions":[145],"(tools,":[146],"strategy,":[147],"process,":[148],"people).":[150],"lifecycle":[158],"(adoption,":[159],"acquisition,":[160],"evolution,":[161],"evaluation).":[163],"final":[165],"aspect":[171],"(change":[172],"management,":[173],"commitment).":[176],"Based":[177],"proposed":[183],"framework,":[185],"aforementioned":[193],"pillars":[195],"suggested.":[197],"Originality/value":[198],"There":[199],"lack":[202],"meta\u2010analysis":[205],"explains":[208],"state":[211],"field.":[214],"This":[215],"contributes":[217],"information":[219],"systems":[220],"by":[222,232],"describing":[223],"classifying":[225],"published":[227],"in":[229],"pointing":[233],"out":[234],"gaps":[236],"where":[237],"further":[238],"most":[241],"needed.":[242],"Furthermore,":[243],"provides":[246],"may":[250],"structure":[254],"studies.":[257]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":8},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":9},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":13},{"year":2014,"cited_by_count":13},{"year":2013,"cited_by_count":9}],"updated_date":"2026-03-03T08:47:05.690250","created_date":"2025-10-10T00:00:00"}
