{"id":"https://openalex.org/W2048386886","doi":"https://doi.org/10.1108/17410390910932786","title":"An investigation into resistance practices at an SME consultancy","display_name":"An investigation into resistance practices at an SME consultancy","publication_year":2009,"publication_date":"2009-02-13","ids":{"openalex":"https://openalex.org/W2048386886","doi":"https://doi.org/10.1108/17410390910932786","mag":"2048386886"},"language":"en","primary_location":{"id":"doi:10.1108/17410390910932786","is_oa":false,"landing_page_url":"https://doi.org/10.1108/17410390910932786","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://eprints.qut.edu.au/75713/1/75713.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032970634","display_name":"Marie Griffiths","orcid":"https://orcid.org/0000-0002-2040-1077"},"institutions":[{"id":"https://openalex.org/I54459138","display_name":"University of Salford","ror":"https://ror.org/01tmqtf75","country_code":"GB","type":"education","lineage":["https://openalex.org/I54459138"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Marie Griffiths","raw_affiliation_strings":["IS, Organisations and Society Research Centre, University of Salford, Salford, UK","IS, Organisations and Society Research Centre, University of Salford, Salford, UK#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IS, Organisations and Society Research Centre, University of Salford, Salford, UK","institution_ids":["https://openalex.org/I54459138"]},{"raw_affiliation_string":"IS, Organisations and Society Research Centre, University of Salford, Salford, UK#TAB#","institution_ids":["https://openalex.org/I54459138"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5035337082","display_name":"Ben Light","orcid":"https://orcid.org/0000-0002-0038-8979"},"institutions":[{"id":"https://openalex.org/I54459138","display_name":"University of Salford","ror":"https://ror.org/01tmqtf75","country_code":"GB","type":"education","lineage":["https://openalex.org/I54459138"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Ben Light","raw_affiliation_strings":["IS, Organisations and Society Research Centre, University of Salford, Salford, UK","IS, Organisations and Society Research Centre, University of Salford, Salford, UK#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"IS, Organisations and Society Research Centre, University of Salford, Salford, UK","institution_ids":["https://openalex.org/I54459138"]},{"raw_affiliation_string":"IS, Organisations and Society Research Centre, University of Salford, Salford, UK#TAB#","institution_ids":["https://openalex.org/I54459138"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I54459138"],"apc_list":null,"apc_paid":null,"fwci":0.9837,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.85563545,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":94},"biblio":{"volume":"22","issue":"1/2","first_page":"119","last_page":"136"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.9997000098228455,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14147","display_name":"Innovative Approaches in Technology and Social Development","score":0.9918000102043152,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.9857000112533569,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/resistance","display_name":"Resistance (ecology)","score":0.7773089408874512},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6687560081481934},{"id":"https://openalex.org/keywords/information-and-communications-technology","display_name":"Information and Communications Technology","score":0.6305522918701172},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.5928544402122498},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5616203546524048},{"id":"https://openalex.org/keywords/software-deployment","display_name":"Software deployment","score":0.5010700225830078},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.46942928433418274},{"id":"https://openalex.org/keywords/icts","display_name":"ICTS","score":0.44712504744529724},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.42859211564064026},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.42438310384750366},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.41527557373046875},{"id":"https://openalex.org/keywords/public-relations","display_name":"Public relations","score":0.395563006401062},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.37858811020851135},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.3125429153442383},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.2819683253765106},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.24641963839530945},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.16707953810691833}],"concepts":[{"id":"https://openalex.org/C57473165","wikidata":"https://www.wikidata.org/wiki/Q7315604","display_name":"Resistance (ecology)","level":2,"score":0.7773089408874512},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6687560081481934},{"id":"https://openalex.org/C67363961","wikidata":"https://www.wikidata.org/wiki/Q5268834","display_name":"Information and Communications Technology","level":2,"score":0.6305522918701172},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.5928544402122498},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5616203546524048},{"id":"https://openalex.org/C105339364","wikidata":"https://www.wikidata.org/wiki/Q2297740","display_name":"Software deployment","level":2,"score":0.5010700225830078},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.46942928433418274},{"id":"https://openalex.org/C2776343822","wikidata":"https://www.wikidata.org/wiki/Q5969768","display_name":"ICTS","level":3,"score":0.44712504744529724},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.42859211564064026},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.42438310384750366},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.41527557373046875},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.395563006401062},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.37858811020851135},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.3125429153442383},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.2819683253765106},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.24641963839530945},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.16707953810691833},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1108/17410390910932786","is_oa":false,"landing_page_url":"https://doi.org/10.1108/17410390910932786","pdf_url":null,"source":{"id":"https://openalex.org/S141478581","display_name":"Journal of Enterprise Information Management","issn_l":"1741-0398","issn":["1741-0398","1758-7409"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"journal-article"},{"id":"pmh:oai:eprints.qut.edu.au:75713","is_oa":true,"landing_page_url":"http://www.emeraldinsight.com/doi/abs/10.1108/17410390910932786","pdf_url":"https://eprints.qut.edu.au/75713/1/75713.pdf","source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"Contribution to Journal"},{"id":"pmh:oai:usir.salford.ac.uk:17202","is_oa":true,"landing_page_url":"http://usir.salford.ac.uk/id/eprint/17202/1/An_investigation.pdf","pdf_url":"http://usir.salford.ac.uk/id/eprint/17202/1/An_investigation.pdf","source":{"id":"https://openalex.org/S4306401501","display_name":"University of Salford Institutional Repository (University of Salford)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I54459138","host_organization_name":"University of Salford","host_organization_lineage":["https://openalex.org/I54459138"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"},{"id":"pmh:oai:usir.salford.ac.uk:19072","is_oa":true,"landing_page_url":"http://usir.salford.ac.uk/19072/1/INNOVATION_IN_ICT_ADOPTION_BY_SMES.pdf","pdf_url":"http://usir.salford.ac.uk/19072/1/INNOVATION_IN_ICT_ADOPTION_BY_SMES.pdf","source":{"id":"https://openalex.org/S4306401501","display_name":"University of Salford Institutional Repository (University of Salford)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I54459138","host_organization_name":"University of Salford","host_organization_lineage":["https://openalex.org/I54459138"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"}],"best_oa_location":{"id":"pmh:oai:eprints.qut.edu.au:75713","is_oa":true,"landing_page_url":"http://www.emeraldinsight.com/doi/abs/10.1108/17410390910932786","pdf_url":"https://eprints.qut.edu.au/75713/1/75713.pdf","source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Enterprise Information Management","raw_type":"Contribution to Journal"},"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2048386886.pdf","grobid_xml":"https://content.openalex.org/works/W2048386886.grobid-xml"},"referenced_works_count":57,"referenced_works":["https://openalex.org/W57434540","https://openalex.org/W1510924385","https://openalex.org/W1544724616","https://openalex.org/W1565488507","https://openalex.org/W1603935859","https://openalex.org/W1654892695","https://openalex.org/W1791587663","https://openalex.org/W1963520761","https://openalex.org/W1963608591","https://openalex.org/W1974250594","https://openalex.org/W1980260386","https://openalex.org/W1982272301","https://openalex.org/W1983271703","https://openalex.org/W1998970014","https://openalex.org/W2006877955","https://openalex.org/W2015292617","https://openalex.org/W2022538332","https://openalex.org/W2023123992","https://openalex.org/W2023243062","https://openalex.org/W2024206327","https://openalex.org/W2031997415","https://openalex.org/W2032204225","https://openalex.org/W2036776008","https://openalex.org/W2039338293","https://openalex.org/W2041656516","https://openalex.org/W2043533996","https://openalex.org/W2043575921","https://openalex.org/W2055855029","https://openalex.org/W2057012437","https://openalex.org/W2058293025","https://openalex.org/W2083495577","https://openalex.org/W2085613091","https://openalex.org/W2087232538","https://openalex.org/W2099313634","https://openalex.org/W2100284860","https://openalex.org/W2100379340","https://openalex.org/W2100546121","https://openalex.org/W2109539043","https://openalex.org/W2119681300","https://openalex.org/W2133163658","https://openalex.org/W2133587644","https://openalex.org/W2134719341","https://openalex.org/W2144124724","https://openalex.org/W2148999227","https://openalex.org/W2162812033","https://openalex.org/W2166900161","https://openalex.org/W2270405047","https://openalex.org/W2271532302","https://openalex.org/W2316675858","https://openalex.org/W2507036346","https://openalex.org/W3021491451","https://openalex.org/W3215778771","https://openalex.org/W4254687837","https://openalex.org/W6634064249","https://openalex.org/W6645923422","https://openalex.org/W6679983845","https://openalex.org/W6804517975"],"related_works":["https://openalex.org/W2992311705","https://openalex.org/W2150403814","https://openalex.org/W1927966839","https://openalex.org/W2962895598","https://openalex.org/W3142214188","https://openalex.org/W4387754228","https://openalex.org/W2984843623","https://openalex.org/W2994212092","https://openalex.org/W2499271085","https://openalex.org/W4240123950"],"abstract_inverted_index":{"Purpose":[0],"Prior":[1],"research":[2],"emphasises":[3],"that":[4,40,103,122],"organisational":[5,14,70,186],"founders":[6],"have":[7],"a":[8,25,53,57,236],"good":[9],"deal":[10,36],"of":[11,44,56,80,97,126,140,161,167,231],"influence":[12],"in":[13,33,64,105,225,249],"development":[15,187],"and,":[16],"where":[17,241],"information":[18],"and":[19,132,143,179,203,238,254],"communication":[20],"technogies":[21],"(ICTs)":[22],"are":[23,109,170,247,252],"involved,":[24],"generic":[26],"strategy":[27],"is":[28,75,156,177],"usually":[29],"deployed":[30],"by":[31,52,136,206],"managers":[32],"order":[34],"to":[35,59,111,147,190,195,234,256],"with":[37,69,185],"any":[38],"resistance":[39,127,149,168,219],"might":[41,209],"occur.":[42],"Cognisant":[43],"this,":[45],"the":[46,49,94,101,115,138,196,204,229,242],"authors":[47,120],"investigated":[48],"role":[50],"played":[51],"managing":[54],"director":[55],"small":[58],"medium\u2010sized":[60],"enterprise":[61],"(SME)":[62],"consultancy":[63],"an":[65,78,81],"ICT":[66,82],"project":[67],"associated":[68],"development.":[71],"Design/methodology/approach":[72],"This":[73,213],"study":[74,155,214],"based":[76,157],"on":[77],"ethnography":[79],"related":[83],"change":[84],"management":[85],"initiative":[86],"which,":[87],"theoretically,":[88],"takes":[89],"into":[90],"account":[91],"though":[92],"from":[93],"social":[95],"shaping":[96],"technology":[98],"\u2013":[99],"specifically":[100],"idea":[102],"technologies":[104,233],"their":[106,145],"broadest":[107],"sense":[108],"subject":[110],"ongoing":[112],"work":[113],"beyond":[114],"design":[116],"stage.":[117],"Findings":[118],"The":[119,154],"argue":[121],"Markus'":[123],"interaction":[124],"theory":[125],"still":[128],"has":[129],"relevance":[130],"today":[131],"we":[133],"extend":[134],"it":[135],"emphasising":[137],"problem":[139],"homogenising":[141],"users":[142],"downplaying":[144],"ability":[146],"appropriate":[148],"strategiesin":[150],"situ.":[151],"Research":[152],"limitations/implications":[153],"upon":[158],"one":[159],"group":[160],"individuals'":[162],"experiences.":[163],"Further":[164],"case":[165],"studies":[166],"success":[169],"required":[171],"which":[172,207],"further":[173],"highlight":[174],"how":[175,250],"this":[176,208,226],"achieved":[178],"why.":[180],"Practical":[181],"implications":[182],"Those":[183],"engaged":[184],"projects":[188],"need":[189],"be":[191,235],"better":[192],"educated":[193],"as":[194,220],"reasons":[197],"for":[198,217,244],"resistance,":[199],"particularly":[200],"positive":[201],"ones,":[202],"methods":[205],"take":[210],"place.":[211],"Originality/value":[212],"conceptualises":[215],"strategies":[216],"\u201covercoming\u201d":[218],"managerial":[221],"technologies.":[222],"Conceptualising":[223],"them":[224],"way":[227],"shows":[228],"deployment":[230],"such":[232,245],"complicated":[237],"active":[239],"process":[240],"audience":[243],"things":[246],"involved":[248],"they":[251],"received":[253],"appropriated":[255],"suit":[257],"differing":[258],"agendas.":[259]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-08-21T09:56:20.448147","created_date":"2016-06-24T00:00:00"}
