{"id":"https://openalex.org/W1972083660","doi":"https://doi.org/10.1108/14779960680000280","title":"Designing trust with software agents: A case study","display_name":"Designing trust with software agents: A case study","publication_year":2006,"publication_date":"2006-02-01","ids":{"openalex":"https://openalex.org/W1972083660","doi":"https://doi.org/10.1108/14779960680000280","mag":"1972083660"},"language":"en","primary_location":{"id":"doi:10.1108/14779960680000280","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14779960680000280","pdf_url":null,"source":{"id":"https://openalex.org/S102320310","display_name":"Journal of Information Communication and Ethics in Society","issn_l":"1477-996X","issn":["1477-996X","1758-8871"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information, Communication and Ethics in Society","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085052309","display_name":"Stijn Bernaer","orcid":null},"institutions":[{"id":"https://openalex.org/I4210164873","display_name":"AZ Sint-Lucas","ror":"https://ror.org/05pzxer45","country_code":"BE","type":"healthcare","lineage":["https://openalex.org/I4210164873"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Stijn Bernaer","raw_affiliation_strings":["KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium","(KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium","institution_ids":["https://openalex.org/I4210164873"]},{"raw_affiliation_string":"(KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium)","institution_ids":["https://openalex.org/I4210164873"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001794934","display_name":"Martin Meganck","orcid":"https://orcid.org/0000-0002-5126-0633"},"institutions":[{"id":"https://openalex.org/I4210164873","display_name":"AZ Sint-Lucas","ror":"https://ror.org/05pzxer45","country_code":"BE","type":"healthcare","lineage":["https://openalex.org/I4210164873"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Martin Meganck","raw_affiliation_strings":["KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium","(KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium","institution_ids":["https://openalex.org/I4210164873"]},{"raw_affiliation_string":"(KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium)","institution_ids":["https://openalex.org/I4210164873"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051354803","display_name":"Greet Vanden Berghe","orcid":"https://orcid.org/0000-0002-0275-5568"},"institutions":[{"id":"https://openalex.org/I4210164873","display_name":"AZ Sint-Lucas","ror":"https://ror.org/05pzxer45","country_code":"BE","type":"healthcare","lineage":["https://openalex.org/I4210164873"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Greet Vanden Berghe","raw_affiliation_strings":["KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium","(KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium","institution_ids":["https://openalex.org/I4210164873"]},{"raw_affiliation_string":"(KaHo St.\u2010Lieven, Department of Industrial Engineering, Gebr. Desmetstraat 1, 9000 Gent, Belgium)","institution_ids":["https://openalex.org/I4210164873"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5074966723","display_name":"Patrick De Causmaecker","orcid":"https://orcid.org/0000-0002-6763-1945"},"institutions":[{"id":"https://openalex.org/I99464096","display_name":"KU Leuven","ror":"https://ror.org/05f950310","country_code":"BE","type":"education","lineage":["https://openalex.org/I99464096"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Patrick De Causmaecker","raw_affiliation_strings":["Katholieke Universiteit Leuven, Campus Kortrijk, Computer Science and Information Technology, E. Sabbelaan 53, 8500 Kortrijk, Belgium","(Katholieke Universiteit Leuven, Campus Kortrijk, Computer Science and Information Technology, E. Sabbelaan 53, 8500 Kortrijk, Belgium)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Katholieke Universiteit Leuven, Campus Kortrijk, Computer Science and Information Technology, E. Sabbelaan 53, 8500 Kortrijk, Belgium","institution_ids":["https://openalex.org/I99464096"]},{"raw_affiliation_string":"(Katholieke Universiteit Leuven, Campus Kortrijk, Computer Science and Information Technology, E. Sabbelaan 53, 8500 Kortrijk, Belgium)","institution_ids":["https://openalex.org/I99464096"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.9244,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.79766138,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"4","issue":"1","first_page":"37","last_page":"48"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.9962000250816345,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11942","display_name":"Transportation and Mobility Innovations","score":0.9891999959945679,"subfield":{"id":"https://openalex.org/subfields/2203","display_name":"Automotive Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12392","display_name":"Sharing Economy and Platforms","score":0.9641000032424927,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/credibility","display_name":"Credibility","score":0.7650951147079468},{"id":"https://openalex.org/keywords/negotiation","display_name":"Negotiation","score":0.6720858216285706},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6450845003128052},{"id":"https://openalex.org/keywords/software","display_name":"Software","score":0.6324177980422974},{"id":"https://openalex.org/keywords/autonomy","display_name":"Autonomy","score":0.5593130588531494},{"id":"https://openalex.org/keywords/software-agent","display_name":"Software agent","score":0.4121329188346863},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.400442510843277},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.35836052894592285},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.33095818758010864},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.10467270016670227}],"concepts":[{"id":"https://openalex.org/C2780224610","wikidata":"https://www.wikidata.org/wiki/Q1530061","display_name":"Credibility","level":2,"score":0.7650951147079468},{"id":"https://openalex.org/C199776023","wikidata":"https://www.wikidata.org/wiki/Q202875","display_name":"Negotiation","level":2,"score":0.6720858216285706},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6450845003128052},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.6324177980422974},{"id":"https://openalex.org/C65414064","wikidata":"https://www.wikidata.org/wiki/Q484105","display_name":"Autonomy","level":2,"score":0.5593130588531494},{"id":"https://openalex.org/C5894958","wikidata":"https://www.wikidata.org/wiki/Q2297769","display_name":"Software agent","level":2,"score":0.4121329188346863},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.400442510843277},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35836052894592285},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.33095818758010864},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.10467270016670227},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/14779960680000280","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14779960680000280","pdf_url":null,"source":{"id":"https://openalex.org/S102320310","display_name":"Journal of Information Communication and Ethics in Society","issn_l":"1477-996X","issn":["1477-996X","1758-8871"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Information, Communication and Ethics in Society","raw_type":"journal-article"},{"id":"pmh:oai:lirias2repo.kuleuven.be:123456789/221137","is_oa":false,"landing_page_url":"https://lirias.kuleuven.be/bitstream/123456789/221137/1/Designing%20Trust%20with%20Software%20Agents.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S7407055369","display_name":"Lirias","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Information, Communication and Ethics in Society, vol. 4 (1), Art.No. 1, (37-48)","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/17","display_name":"Partnerships for the goals","score":0.46000000834465027}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":11,"referenced_works":["https://openalex.org/W153447559","https://openalex.org/W579899170","https://openalex.org/W1667957304","https://openalex.org/W1990729358","https://openalex.org/W2062663664","https://openalex.org/W2113953975","https://openalex.org/W2118549945","https://openalex.org/W2156256477","https://openalex.org/W2251410821","https://openalex.org/W2522208255","https://openalex.org/W4292408555"],"related_works":["https://openalex.org/W2098846802","https://openalex.org/W1980367442","https://openalex.org/W269930976","https://openalex.org/W1973081883","https://openalex.org/W2053190639","https://openalex.org/W2126668788","https://openalex.org/W2183766949","https://openalex.org/W1448449294","https://openalex.org/W140340237","https://openalex.org/W2168733711"],"abstract_inverted_index":{"In":[0],"this":[1,62,73],"paper,":[2],"we":[3],"will":[4,113],"address":[5],"privacy":[6],"and":[7,50,67,96,169,175,181],"trust":[8],"issues":[9],"that":[10],"arise":[11],"in":[12,25,74,150],"more":[13],"advanced":[14],"software":[15,60,125,152],"systems.":[16],"Though":[17],"a":[18,78,147],"lot":[19],"of":[20,30,58,77,87,109,120,138,141,157],"information":[21,95],"is":[22,91],"currently":[23],"available":[24],"electronic":[26],"form,":[27],"not":[28],"all":[29,132],"it":[31],"should":[32],"widely":[33],"be":[34,164,190],"accessible":[35],"to":[36,92,97,178],"everybody.":[37],"The":[38,84,124],"involved":[39],"parties":[40,159,188],"need":[41],"full":[42],"control":[43],"on":[44],"how":[45,185],"their":[46,194],"data":[47],"are":[48],"used":[49],"who":[51],"has":[52],"access.":[53],"If":[54],"the":[55,75,88,102,110,121,133,142,158,176],"system":[56,126],"consists":[57],"autonomous":[59],"agents,":[61],"problem":[63],"requires":[64],"extra":[65],"attention":[66],"new":[68],"working":[69],"principles.":[70],"We":[71,144,183],"illustrate":[72],"case":[76],"communication":[79,89,122],"platform":[80,90],"for":[81,118,146],"multimodal":[82],"transport.":[83],"major":[85],"aim":[86],"enhance":[93],"exchanging":[94],"ultimately":[98],"improve":[99],"organisation/collaboration":[100],"within":[101],"transport":[103,111],"sector.":[104],"A":[105],"better":[106,115],"informed":[107],"view":[108],"sector":[112],"facilitate":[114],"considered":[116],"decisions":[117],"users":[119,140],"platform.":[123],"merits":[127],"credibility":[128],"by":[129],"accurately":[130],"modelling":[131],"relevant":[134],"real":[135],"world":[136],"interactions":[137],"potential":[139],"system.":[143],"opted":[145],"connectivity":[148],"solution":[149],"which":[151],"agents":[153,162],"act":[154],"as":[155,172],"representatives":[156],"involved.":[160],"All":[161],"can":[163,189],"equipped":[165],"with":[166],"human\u2010like":[167],"skills":[168],"qualities":[170],"such":[171],"intelligence,":[173],"autonomy,":[174],"ability":[177],"cooperate,":[179],"coordinate":[180],"negotiate.":[182],"demonstrate":[184],"cooperation":[186],"between":[187],"achieved":[191],"while":[192],"respecting":[193],"sensitivity":[195],"concerning":[196],"information.":[197]},"counts_by_year":[],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}