{"id":"https://openalex.org/W2069170903","doi":"https://doi.org/10.1108/14684520410553787","title":"Information exchanges associated with Internet travel marketplaces","display_name":"Information exchanges associated with Internet travel marketplaces","publication_year":2004,"publication_date":"2004-08-01","ids":{"openalex":"https://openalex.org/W2069170903","doi":"https://doi.org/10.1108/14684520410553787","mag":"2069170903"},"language":"en","primary_location":{"id":"doi:10.1108/14684520410553787","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14684520410553787","pdf_url":null,"source":{"id":"https://openalex.org/S931548824","display_name":"Online Information Review","issn_l":"1468-4527","issn":["1468-4527","1468-4535"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Online Information Review","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102911704","display_name":"Alan D. Smith","orcid":"https://orcid.org/0000-0003-2936-8266"},"institutions":[{"id":"https://openalex.org/I178605575","display_name":"Robert Morris University","ror":"https://ror.org/03r24vd05","country_code":"US","type":"education","lineage":["https://openalex.org/I178605575"]},{"id":"https://openalex.org/I170201317","display_name":"University of Pittsburgh","ror":"https://ror.org/01an3r305","country_code":"US","type":"education","lineage":["https://openalex.org/I170201317"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Alan D. Smith","raw_affiliation_strings":["Department of Marketing and Management, Robert Morris University, Pittsburgh, Pennsylvania, USA","(Department of Marketing and Management, Robert Morris University, Pittsburgh, Pennsylvania, USA)"],"affiliations":[{"raw_affiliation_string":"Department of Marketing and Management, Robert Morris University, Pittsburgh, Pennsylvania, USA","institution_ids":["https://openalex.org/I178605575"]},{"raw_affiliation_string":"(Department of Marketing and Management, Robert Morris University, Pittsburgh, Pennsylvania, USA)","institution_ids":["https://openalex.org/I170201317"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5102911704"],"corresponding_institution_ids":["https://openalex.org/I170201317","https://openalex.org/I178605575"],"apc_list":null,"apc_paid":null,"fwci":6.7461,"has_fulltext":false,"cited_by_count":70,"citation_normalized_percentile":{"value":0.96417269,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"28","issue":"4","first_page":"292","last_page":"300"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9990000128746033,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9979000091552734,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11536","display_name":"Consumer Retail Behavior Studies","score":0.9977999925613403,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/ticket","display_name":"Ticket","score":0.7810688018798828},{"id":"https://openalex.org/keywords/the-internet","display_name":"The Internet","score":0.6607611179351807},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6548647284507751},{"id":"https://openalex.org/keywords/expectancy-theory","display_name":"Expectancy theory","score":0.6113767623901367},{"id":"https://openalex.org/keywords/service","display_name":"Service (business)","score":0.5207638740539551},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5104695558547974},{"id":"https://openalex.org/keywords/advertising","display_name":"Advertising","score":0.4715673327445984},{"id":"https://openalex.org/keywords/quality","display_name":"Quality (philosophy)","score":0.4379667043685913},{"id":"https://openalex.org/keywords/internet-privacy","display_name":"Internet privacy","score":0.36397844552993774},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.3011717200279236},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.16770115494728088},{"id":"https://openalex.org/keywords/computer-security","display_name":"Computer security","score":0.12267512083053589},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.09292510151863098}],"concepts":[{"id":"https://openalex.org/C2776540713","wikidata":"https://www.wikidata.org/wiki/Q7800647","display_name":"Ticket","level":2,"score":0.7810688018798828},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.6607611179351807},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6548647284507751},{"id":"https://openalex.org/C188353592","wikidata":"https://www.wikidata.org/wiki/Q450586","display_name":"Expectancy theory","level":2,"score":0.6113767623901367},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5207638740539551},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5104695558547974},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4715673327445984},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4379667043685913},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.36397844552993774},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3011717200279236},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.16770115494728088},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.12267512083053589},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.09292510151863098},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/14684520410553787","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14684520410553787","pdf_url":null,"source":{"id":"https://openalex.org/S931548824","display_name":"Online Information Review","issn_l":"1468-4527","issn":["1468-4527","1468-4535"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Online Information Review","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W115629418","https://openalex.org/W651232397","https://openalex.org/W1487725643","https://openalex.org/W1493155866","https://openalex.org/W1518101824","https://openalex.org/W1522581641","https://openalex.org/W1972677436","https://openalex.org/W2013787206","https://openalex.org/W2029384010","https://openalex.org/W2029695325","https://openalex.org/W2030626443","https://openalex.org/W2040431654","https://openalex.org/W2080539853","https://openalex.org/W2092870732","https://openalex.org/W2101904685","https://openalex.org/W2119149451","https://openalex.org/W2128422767","https://openalex.org/W2142822317","https://openalex.org/W2561217994","https://openalex.org/W2724444188","https://openalex.org/W2978579987","https://openalex.org/W3202055406","https://openalex.org/W6604629664","https://openalex.org/W6631368699"],"related_works":["https://openalex.org/W132856376","https://openalex.org/W4288388931","https://openalex.org/W2892636954","https://openalex.org/W4206805925","https://openalex.org/W4375841483","https://openalex.org/W2022874741","https://openalex.org/W2364431604","https://openalex.org/W2018860124","https://openalex.org/W2927543284","https://openalex.org/W2621850952"],"abstract_inverted_index":{"The":[0,14],"traditional":[1,64],"means":[2],"of":[3,18,26,66,111,129,148,162],"procuring":[4],"airline":[5],"tickets":[6],"and":[7,16,52,87,116,125,151,160,165],"associate":[8],"travel":[9,36,46,74],"arrangements":[10],"are":[11,40,76,104,120],"rapidly":[12],"changing.":[13],"advent":[15],"proliferation":[17],"computers,":[19],"coupled":[20],"with":[21],"the":[22,27,35,89,109,113,117,145,152,163],"increasingly":[23],"acceptable":[24],"leveraging":[25],"Internet":[28,45],"has":[29],"caused":[30],"some":[31],"major":[32],"changes":[33,39],"in":[34],"industry.":[37],"These":[38],"primarily":[41],"being":[42],"facilitated":[43],"by":[44,156],"marketplaces":[47,75],"(such":[48],"as":[49,139],"Expedia,":[50],"Orbitz,":[51],"Travelvelocity)":[53],"that":[54,119],"claim":[55],"to":[56,63,77,83,97,142],"provide":[57],"an":[58],"easier,":[59],"less":[60],"expensive":[61],"alternative":[62],"methods":[65],"ticket":[67],"procurement":[68],"without":[69,122],"sacrificing":[70],"service":[71,114],"quality.":[72],"If":[73],"be":[78],"successful":[79],"then":[80],"they":[81],"need":[82],"understand":[84],"their":[85,92],"customers":[86],"what":[88,167],"motivations":[90],"behind":[91],"actions":[93],"when":[94],"it":[95,140],"comes":[96],"shopping":[98],"for":[99],"discount":[100],"travel.":[101],"However,":[102],"there":[103],"required":[105,126],"information":[106],"exchanges":[107],"on":[108],"part":[110],"both":[112],"provider":[115],"consumer":[118,137,164],"not":[121],"perceived":[123],"risks":[124],"a":[127],"sense":[128],"mutual":[130],"trust.":[131],"This":[132],"paper":[133],"looked":[134],"at":[135],"online":[136],"behavior":[138],"pertains":[141],"e\u2010travel":[143],"through":[144],"theoretical":[146],"perspectives":[147],"expectancy":[149],"theory":[150],"technical":[153],"acceptance":[154],"model":[155],"inspecting":[157],"selected":[158],"motives":[159],"experiences":[161],"specifically":[166],"these":[168],"Web":[169],"sites":[170],"offer.":[171]},"counts_by_year":[{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":3}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}
