{"id":"https://openalex.org/W1599888453","doi":"https://doi.org/10.1108/14637159710173087","title":"Process management in a hospital and healthcare context","display_name":"Process management in a hospital and healthcare context","publication_year":1997,"publication_date":"1997-08-01","ids":{"openalex":"https://openalex.org/W1599888453","doi":"https://doi.org/10.1108/14637159710173087","mag":"1599888453"},"language":"en","primary_location":{"id":"doi:10.1108/14637159710173087","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637159710173087","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5112153108","display_name":"Colin Coulson\u2010Thomas","orcid":null},"institutions":[{"id":"https://openalex.org/I147554453","display_name":"University of Bedfordshire","ror":"https://ror.org/0400avk24","country_code":"GB","type":"education","lineage":["https://openalex.org/I147554453"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Colin J. Coulson\u2010Thomas","raw_affiliation_strings":["Adaptation Limited, London","University of Luton, Luton, UK"],"affiliations":[{"raw_affiliation_string":"Adaptation Limited, London","institution_ids":[]},{"raw_affiliation_string":"University of Luton, Luton, UK","institution_ids":["https://openalex.org/I147554453"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5112153108"],"corresponding_institution_ids":["https://openalex.org/I147554453"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":14,"citation_normalized_percentile":{"value":0.14792264,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"3","issue":"2","first_page":"118","last_page":"132"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9965000152587891,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.9304999709129333,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.722556471824646},{"id":"https://openalex.org/keywords/health-care","display_name":"Health care","score":0.713016927242279},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.6764846444129944},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5608829259872437},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5507845878601074},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5425620079040527},{"id":"https://openalex.org/keywords/european-commission","display_name":"European commission","score":0.5344241261482239},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5215166211128235},{"id":"https://openalex.org/keywords/commission","display_name":"Commission","score":0.46982264518737793},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.45215508341789246},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.36440420150756836},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.2740551233291626},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.21817216277122498},{"id":"https://openalex.org/keywords/european-union","display_name":"European union","score":0.19309255480766296},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.12876051664352417},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.12188026309013367}],"concepts":[{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.722556471824646},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.713016927242279},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6764846444129944},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5608829259872437},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5507845878601074},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5425620079040527},{"id":"https://openalex.org/C3020782553","wikidata":"https://www.wikidata.org/wiki/Q8880","display_name":"European commission","level":3,"score":0.5344241261482239},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5215166211128235},{"id":"https://openalex.org/C2776034101","wikidata":"https://www.wikidata.org/wiki/Q1509347","display_name":"Commission","level":2,"score":0.46982264518737793},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.45215508341789246},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.36440420150756836},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2740551233291626},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.21817216277122498},{"id":"https://openalex.org/C2910001868","wikidata":"https://www.wikidata.org/wiki/Q458","display_name":"European union","level":2,"score":0.19309255480766296},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.12876051664352417},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.12188026309013367},{"id":"https://openalex.org/C105639569","wikidata":"https://www.wikidata.org/wiki/Q582577","display_name":"Economic policy","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/14637159710173087","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637159710173087","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","score":0.4699999988079071,"id":"https://metadata.un.org/sdg/17"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W58752659","https://openalex.org/W101223594","https://openalex.org/W575278996","https://openalex.org/W651772815","https://openalex.org/W654524302","https://openalex.org/W1560273691","https://openalex.org/W1602519790","https://openalex.org/W1605701154","https://openalex.org/W1972463850","https://openalex.org/W1990009140","https://openalex.org/W2005497495","https://openalex.org/W2024973669","https://openalex.org/W2042513336","https://openalex.org/W2050883883","https://openalex.org/W2051610351","https://openalex.org/W2054850789","https://openalex.org/W2056874306","https://openalex.org/W2059097777","https://openalex.org/W2084243883","https://openalex.org/W2125011318","https://openalex.org/W2411888311","https://openalex.org/W2420544948","https://openalex.org/W2783097842","https://openalex.org/W4253174605","https://openalex.org/W6602390462"],"related_works":["https://openalex.org/W1971020767","https://openalex.org/W3122531616","https://openalex.org/W2063917410","https://openalex.org/W3118996128","https://openalex.org/W2089732416","https://openalex.org/W2382527714","https://openalex.org/W2160514688","https://openalex.org/W3098795692","https://openalex.org/W2259348064","https://openalex.org/W1920294219"],"abstract_inverted_index":{"Indicates":[0],"that":[1,30],"business":[2],"process":[3,17,64],"re\u2010engineering":[4,42,68],"(BPR)":[5],"is":[6],"becoming":[7],"more":[8],"widely":[9],"adopted":[10],"within":[11],"hospital":[12],"and":[13,23,70],"healthcare":[14,24,45,79],"organizations.":[15],"However,":[16],"management":[18],"in":[19,53,57],"a":[20,31,67],"public":[21],"sector":[22],"context":[25],"raises":[26],"particular":[27,75],"problems.":[28],"Shows":[29],"European":[32,39,86],"Commission":[33,87],"supported":[34,88],"project":[35],"has":[36,48],"examined":[37],"the":[38,74,78,82,85],"application":[40],"of":[41,77,84],"approaches":[43],"to":[44,59,63,73],"processes.":[46],"It":[47],"also":[49],"undertaken":[50],"detailed":[51],"analyses":[52],"two":[54],"pilot":[55],"sites":[56],"order":[58],"develop":[60],"an":[61],"approach":[62],"management,":[65],"including":[66],"framework":[69],"methodology,":[71],"adapted":[72],"requirements":[76],"context.":[80],"Presents":[81],"findings":[83],"HOCAPRIT":[89],"project.":[90]},"counts_by_year":[{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}