{"id":"https://openalex.org/W2089878075","doi":"https://doi.org/10.1108/14637151111105553","title":"Assessing the implementation and effectiveness of process management initiatives at technologically consistent firms","display_name":"Assessing the implementation and effectiveness of process management initiatives at technologically consistent firms","publication_year":2011,"publication_date":"2011-01-29","ids":{"openalex":"https://openalex.org/W2089878075","doi":"https://doi.org/10.1108/14637151111105553","mag":"2089878075"},"language":"en","primary_location":{"id":"doi:10.1108/14637151111105553","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637151111105553","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103200308","display_name":"Michael H. Small","orcid":"https://orcid.org/0000-0003-3316-7774"},"institutions":[{"id":"https://openalex.org/I119443389","display_name":"East Tennessee State University","ror":"https://ror.org/05rfqv493","country_code":"US","type":"education","lineage":["https://openalex.org/I119443389"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Michael H. Small","raw_affiliation_strings":["Department of Management and Marketing, College of Business and Technology, East Tennessee State University, Johnson City, Tennessee, USA"],"affiliations":[{"raw_affiliation_string":"Department of Management and Marketing, College of Business and Technology, East Tennessee State University, Johnson City, Tennessee, USA","institution_ids":["https://openalex.org/I119443389"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5015353372","display_name":"Mahmoud M. Yasin","orcid":"https://orcid.org/0000-0001-8795-8251"},"institutions":[{"id":"https://openalex.org/I119443389","display_name":"East Tennessee State University","ror":"https://ror.org/05rfqv493","country_code":"US","type":"education","lineage":["https://openalex.org/I119443389"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mahmoud M. Yasin","raw_affiliation_strings":["Department of Management and Marketing, College of Business and Technology, East Tennessee State University, Johnson City, Tennessee, USA"],"affiliations":[{"raw_affiliation_string":"Department of Management and Marketing, College of Business and Technology, East Tennessee State University, Johnson City, Tennessee, USA","institution_ids":["https://openalex.org/I119443389"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5086206232","display_name":"Jafar Alavi","orcid":null},"institutions":[{"id":"https://openalex.org/I119443389","display_name":"East Tennessee State University","ror":"https://ror.org/05rfqv493","country_code":"US","type":"education","lineage":["https://openalex.org/I119443389"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jafar Alavi","raw_affiliation_strings":["Department of Economics and Finance, College of Business and Technology, East Tennessee State University, Johnson City, Tennessee, USA"],"affiliations":[{"raw_affiliation_string":"Department of Economics and Finance, College of Business and Technology, East Tennessee State University, Johnson City, Tennessee, USA","institution_ids":["https://openalex.org/I119443389"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5103200308"],"corresponding_institution_ids":["https://openalex.org/I119443389"],"apc_list":null,"apc_paid":null,"fwci":7.0616,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.96327466,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"17","issue":"1","first_page":"6","last_page":"20"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.998199999332428,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11729","display_name":"Product Development and Customization","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14306","display_name":"Technology Assessment and Management","score":0.9861000180244446,"subfield":{"id":"https://openalex.org/subfields/2213","display_name":"Safety, Risk, Reliability and Quality"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/consistency","display_name":"Consistency (knowledge bases)","score":0.7243688106536865},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.7117718458175659},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.6430988311767578},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5651196837425232},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.5361257791519165},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5327727198600769},{"id":"https://openalex.org/keywords/usable","display_name":"USable","score":0.5169674754142761},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4588180184364319},{"id":"https://openalex.org/keywords/industrial-organization","display_name":"Industrial organization","score":0.3786044716835022},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3560798764228821},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3375047743320465},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.16816598176956177},{"id":"https://openalex.org/keywords/creativity","display_name":"Creativity","score":0.12641504406929016},{"id":"https://openalex.org/keywords/psychology","display_name":"Psychology","score":0.07980373501777649}],"concepts":[{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.7243688106536865},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.7117718458175659},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6430988311767578},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5651196837425232},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5361257791519165},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5327727198600769},{"id":"https://openalex.org/C2780615836","wikidata":"https://www.wikidata.org/wiki/Q2471869","display_name":"USable","level":2,"score":0.5169674754142761},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4588180184364319},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3786044716835022},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3560798764228821},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3375047743320465},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.16816598176956177},{"id":"https://openalex.org/C11012388","wikidata":"https://www.wikidata.org/wiki/Q170658","display_name":"Creativity","level":2,"score":0.12641504406929016},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.07980373501777649},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/14637151111105553","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637151111105553","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:dc.etsu.edu:etsu-works-17826","is_oa":false,"landing_page_url":"https://dc.etsu.edu/etsu-works/16560","pdf_url":null,"source":{"id":"https://openalex.org/S4377196424","display_name":"Digital Commons - East Tennessee State University (East Tennessee State University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I119443389","host_organization_name":"East Tennessee State University","host_organization_lineage":["https://openalex.org/I119443389"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ETSU Faculty Works","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":42,"referenced_works":["https://openalex.org/W12057949","https://openalex.org/W99648188","https://openalex.org/W101223594","https://openalex.org/W179220788","https://openalex.org/W1496973567","https://openalex.org/W1503819872","https://openalex.org/W1514545404","https://openalex.org/W1554692074","https://openalex.org/W1573131954","https://openalex.org/W1970142185","https://openalex.org/W1973217016","https://openalex.org/W1974835424","https://openalex.org/W1980574225","https://openalex.org/W1983200246","https://openalex.org/W1985251944","https://openalex.org/W1988938756","https://openalex.org/W1998578518","https://openalex.org/W2001183984","https://openalex.org/W2006164236","https://openalex.org/W2015226598","https://openalex.org/W2015917505","https://openalex.org/W2018704564","https://openalex.org/W2021805122","https://openalex.org/W2025133635","https://openalex.org/W2028428813","https://openalex.org/W2030631701","https://openalex.org/W2033654649","https://openalex.org/W2047620046","https://openalex.org/W2048984945","https://openalex.org/W2067154614","https://openalex.org/W2076886506","https://openalex.org/W2077363806","https://openalex.org/W2085805014","https://openalex.org/W2092827259","https://openalex.org/W2124057980","https://openalex.org/W2133392196","https://openalex.org/W2150788325","https://openalex.org/W2164727630","https://openalex.org/W2169707094","https://openalex.org/W2887016178","https://openalex.org/W4246854862","https://openalex.org/W6629803009"],"related_works":["https://openalex.org/W2041415459","https://openalex.org/W2593155302","https://openalex.org/W2072812638","https://openalex.org/W3126095231","https://openalex.org/W2352855287","https://openalex.org/W4200071106","https://openalex.org/W2378906650","https://openalex.org/W2384288445","https://openalex.org/W2382526412","https://openalex.org/W2347474189"],"abstract_inverted_index":{"Purpose":[0],"A":[1,50],"firm":[2],"may":[3],"be":[4,7,173],"considered":[5],"to":[6,28,55,172,179],"technologically":[8],"consistent":[9],"if":[10],"its":[11,17,20],"manufacturing":[12,208,252],"technology":[13,33,111,186],"is":[14,27,210,215],"appropriate":[15],"for":[16,94,196,247],"segment":[18],"of":[19,24,39,43,60,84,88,116,119,131,155,182,185,193,200,207,223,226,234,238],"industry.":[21,190],"The":[22,102,165,242],"purpose":[23],"this":[25,99,127,194],"research":[26,214],"examine":[29],"the":[30,37,70,92,95,114,120,132,136,153,183,221,224,232,235,239],"relationship":[31,109],"between":[32,110],"consistency":[34,112,237],"and":[35,41,66,113,177,250],"both":[36],"rate":[38,83],"adoption":[40,115,154],"performance":[42],"six":[44,121,156],"specific":[45],"process":[46,122,157,228],"management":[47,123,158,229],"initiatives.":[48],"Design/methodology/approach":[49],"mail":[51],"survey":[52],"was":[53,107],"administered":[54],"CEO's":[56],"at":[57,160,202],"a":[58,81,108,197,203],"total":[59],"400":[61],"food":[62],"processing,":[63],"pharmaceutical/biotechnology,":[64],"apparel":[65],"semiconductor":[67],"firms":[68,161],"in":[69,80,98,126,144,162,188,217,231],"USA.":[71],"In":[72],"total,":[73],"80":[74],"usable":[75],"responses":[76,90],"were":[77,142],"returned,":[78],"resulting":[79],"response":[82],"20":[85],"percent;":[86],"64":[87],"these":[89,169],"form":[91],"basis":[93],"results":[96,103,166,244],"presented":[97],"paper.":[100],"Findings":[101],"indicate":[104,167],"that":[105,135,138,168,218],"there":[106],"only":[117],"one":[118],"initiatives":[124,137,159,170,201,230],"covered":[125],"study.":[128],"However,":[129,191],"most":[130],"respondents":[133],"indicated":[134],"they":[139],"had":[140],"chosen":[141],"effective":[143],"meeting":[145],"their":[146,189],"needs.":[147],"Practical":[148],"implications":[149],"This":[150,213],"study":[151],"concerns":[152],"four":[163],"industries.":[164],"appear":[171],"just":[174],"as":[175],"relevant":[176,246],"beneficial":[178],"manufacturers":[180],"regardless":[181],"level":[184],"existent":[187],"examination":[192],"phenomenon":[195],"greater":[198],"number":[199],"wider":[204],"cross":[205],"section":[206],"industries":[209],"desirable.":[211],"Originality/value":[212],"innovative":[216],"it":[219],"considers":[220],"impact":[222],"implementation":[225],"various":[227],"context":[233],"technological":[236],"adopting":[240],"firm.":[241],"reported":[243],"are":[245],"small,":[248],"moderate":[249],"large":[251],"concerns.":[253]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":3}],"updated_date":"2026-03-10T16:38:18.471706","created_date":"2025-10-10T00:00:00"}