{"id":"https://openalex.org/W2010474418","doi":"https://doi.org/10.1108/14637150910987946","title":"A global investigation of key turning points in business process maturity","display_name":"A global investigation of key turning points in business process maturity","publication_year":2009,"publication_date":"2009-09-11","ids":{"openalex":"https://openalex.org/W2010474418","doi":"https://doi.org/10.1108/14637150910987946","mag":"2010474418"},"language":"en","primary_location":{"id":"doi:10.1108/14637150910987946","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150910987946","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075450112","display_name":"Kevin McCormack","orcid":null},"institutions":[{"id":"https://openalex.org/I4210158142","display_name":"JK Research (United States)","ror":"https://ror.org/05hdh9883","country_code":"US","type":"company","lineage":["https://openalex.org/I4210158142"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kevin McCormack","raw_affiliation_strings":["DRK Research, Raleigh, North Carolina, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"DRK Research, Raleigh, North Carolina, USA","institution_ids":["https://openalex.org/I4210158142"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5005733009","display_name":"J\u00fcrgen Willems","orcid":"https://orcid.org/0000-0002-4439-3948"},"institutions":[{"id":"https://openalex.org/I4210160754","display_name":"Vlerick Business School","ror":"https://ror.org/056t38c37","country_code":"BE","type":"education","lineage":["https://openalex.org/I4210160754"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Jurgen Willems","raw_affiliation_strings":["Vlerick Leuven Ghent Management School, Ghent, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Vlerick Leuven Ghent Management School, Ghent, Belgium","institution_ids":["https://openalex.org/I4210160754"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109342757","display_name":"Joachim Van den Bergh","orcid":null},"institutions":[{"id":"https://openalex.org/I4210160754","display_name":"Vlerick Business School","ror":"https://ror.org/056t38c37","country_code":"BE","type":"education","lineage":["https://openalex.org/I4210160754"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Joachim van den Bergh","raw_affiliation_strings":["Vlerick Leuven Ghent Management School, Ghent, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Vlerick Leuven Ghent Management School, Ghent, Belgium","institution_ids":["https://openalex.org/I4210160754"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5048438654","display_name":"Dirk Deschoolmeester","orcid":null},"institutions":[{"id":"https://openalex.org/I4210160754","display_name":"Vlerick Business School","ror":"https://ror.org/056t38c37","country_code":"BE","type":"education","lineage":["https://openalex.org/I4210160754"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Dirk Deschoolmeester","raw_affiliation_strings":["Vlerick Leuven Ghent Management School, Ghent, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Vlerick Leuven Ghent Management School, Ghent, Belgium","institution_ids":["https://openalex.org/I4210160754"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5084954314","display_name":"P Willaert","orcid":null},"institutions":[{"id":"https://openalex.org/I4210160754","display_name":"Vlerick Business School","ror":"https://ror.org/056t38c37","country_code":"BE","type":"education","lineage":["https://openalex.org/I4210160754"]}],"countries":["BE"],"is_corresponding":false,"raw_author_name":"Peter Willaert","raw_affiliation_strings":["Vlerick Leuven Ghent Management School, Ghent, Belgium"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Vlerick Leuven Ghent Management School, Ghent, Belgium","institution_ids":["https://openalex.org/I4210160754"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031411347","display_name":"Mojca Indihar \u0160temberger","orcid":"https://orcid.org/0000-0002-2154-5750"},"institutions":[{"id":"https://openalex.org/I153976015","display_name":"University of Ljubljana","ror":"https://ror.org/05njb9z20","country_code":"SI","type":"education","lineage":["https://openalex.org/I153976015"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Mojca Indihar \u0160temberger","raw_affiliation_strings":["Faculty of Economics, University of Ljubljana, Ljubljana, Slovenia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Economics, University of Ljubljana, Ljubljana, Slovenia","institution_ids":["https://openalex.org/I153976015"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028571732","display_name":"Rok \u0160krinjar","orcid":null},"institutions":[{"id":"https://openalex.org/I153976015","display_name":"University of Ljubljana","ror":"https://ror.org/05njb9z20","country_code":"SI","type":"education","lineage":["https://openalex.org/I153976015"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Rok \u0160krinjar","raw_affiliation_strings":["Faculty of Economics, University of Ljubljana, Ljubljana, Slovenia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Economics, University of Ljubljana, Ljubljana, Slovenia","institution_ids":["https://openalex.org/I153976015"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004109879","display_name":"Peter Trkman","orcid":"https://orcid.org/0000-0002-1664-8026"},"institutions":[{"id":"https://openalex.org/I153976015","display_name":"University of Ljubljana","ror":"https://ror.org/05njb9z20","country_code":"SI","type":"education","lineage":["https://openalex.org/I153976015"]}],"countries":["SI"],"is_corresponding":false,"raw_author_name":"Peter Trkman","raw_affiliation_strings":["Faculty of Economics, University of Ljubljana, Ljubljana, Slovenia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Economics, University of Ljubljana, Ljubljana, Slovenia","institution_ids":["https://openalex.org/I153976015"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5038955665","display_name":"Marcelo Bronzo Ladeira","orcid":"https://orcid.org/0000-0001-9064-7462"},"institutions":[{"id":"https://openalex.org/I110200422","display_name":"Universidade Federal de Minas Gerais","ror":"https://ror.org/0176yjw32","country_code":"BR","type":"education","lineage":["https://openalex.org/I110200422"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Marcelo Bronzo Ladeira","raw_affiliation_strings":["Departamemto de Ci\u00eancias Administrativas, CEPEAD, Universidade Federal de Minas Gerais, Belo Horizonte, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Departamemto de Ci\u00eancias Administrativas, CEPEAD, Universidade Federal de Minas Gerais, Belo Horizonte, Brazil","institution_ids":["https://openalex.org/I110200422"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051917186","display_name":"Marcos Paulo Valadares de Oliveira","orcid":"https://orcid.org/0000-0003-2646-5247"},"institutions":[{"id":"https://openalex.org/I110200422","display_name":"Universidade Federal de Minas Gerais","ror":"https://ror.org/0176yjw32","country_code":"BR","type":"education","lineage":["https://openalex.org/I110200422"]}],"countries":["BR"],"is_corresponding":false,"raw_author_name":"Marcos Paulo Valadares de Oliveira","raw_affiliation_strings":["Departamemto de Ci\u00eancias Administrativas, CEPEAD, Universidade Federal de Minas Gerais, Belo Horizonte, Brazil"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Departamemto de Ci\u00eancias Administrativas, CEPEAD, Universidade Federal de Minas Gerais, Belo Horizonte, Brazil","institution_ids":["https://openalex.org/I110200422"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056489596","display_name":"Vesna Bosilj Vuk\u0161i\u0107","orcid":"https://orcid.org/0000-0002-0841-7754"},"institutions":[{"id":"https://openalex.org/I181343428","display_name":"University of Zagreb","ror":"https://ror.org/00mv6sv71","country_code":"HR","type":"education","lineage":["https://openalex.org/I181343428"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Vesna Bosilj Vuksic","raw_affiliation_strings":["Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia","institution_ids":["https://openalex.org/I181343428"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5033109028","display_name":"Nikola Vlahovi\u0107","orcid":"https://orcid.org/0000-0001-5902-1832"},"institutions":[{"id":"https://openalex.org/I181343428","display_name":"University of Zagreb","ror":"https://ror.org/00mv6sv71","country_code":"HR","type":"education","lineage":["https://openalex.org/I181343428"]}],"countries":["HR"],"is_corresponding":false,"raw_author_name":"Nikola Vlahovic","raw_affiliation_strings":["Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Economics and Business, University of Zagreb, Zagreb, Croatia","institution_ids":["https://openalex.org/I181343428"]}]}],"institutions":[],"countries_distinct_count":5,"institutions_distinct_count":12,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":16.1561,"has_fulltext":false,"cited_by_count":241,"citation_normalized_percentile":{"value":0.99179871,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":100},"biblio":{"volume":"15","issue":"5","first_page":"792","last_page":"815"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.972599983215332,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9710000157356262,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.8348474502563477},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.6855908632278442},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.6242161393165588},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5836752653121948},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.567168653011322},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5477076768875122},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.4966748356819153},{"id":"https://openalex.org/keywords/service-integration-maturity-model","display_name":"Service Integration Maturity Model","score":0.44848737120628357},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.44090038537979126},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.3421202003955841},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.33575594425201416},{"id":"https://openalex.org/keywords/political-science","display_name":"Political science","score":0.11022847890853882},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.10608828067779541},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.0807865560054779}],"concepts":[{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.8348474502563477},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.6855908632278442},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.6242161393165588},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5836752653121948},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.567168653011322},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5477076768875122},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4966748356819153},{"id":"https://openalex.org/C73890322","wikidata":"https://www.wikidata.org/wiki/Q7455693","display_name":"Service Integration Maturity Model","level":4,"score":0.44848737120628357},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.44090038537979126},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3421202003955841},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.33575594425201416},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11022847890853882},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.10608828067779541},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.0807865560054779},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1108/14637150910987946","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150910987946","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:research.wu.ac.at:publications/f5245e28-45b3-4f57-9dc3-77a14c47c9fd","is_oa":false,"landing_page_url":"https://research.wu.ac.at/de/publications/f5245e28-45b3-4f57-9dc3-77a14c47c9fd","pdf_url":null,"source":{"id":"https://openalex.org/S7407055123","display_name":"WU Research","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"McCormack, K, Willems, J, Van den Bergh, J, Deschoolmeester, D, Willaert, P, \u0160temberger, M I, \u0160krinjar, R, Trkman, P, Bronzo Ladeira, M, Paulo Valadares de Oliveira, M, Bosilj Vuksic, V & Vlahovic, N 2009, 'A global investigation of key turning points in business process maturity', Business Process Management Journal, vol. 15, no. 5, pp. 792 - 815. https://doi.org/10.1108/14637150910987946","raw_type":"info:eu-repo/semantics/publishedVersion"},{"id":"pmh:oai:vubissmart:VUBISSMART:2000:185988","is_oa":false,"landing_page_url":null,"pdf_url":null,"source":{"id":"https://openalex.org/S4306402573","display_name":"VUBIR (Vrije Universiteit Brussel)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I13469542","host_organization_name":"Vrije Universiteit Brussel","host_organization_lineage":["https://openalex.org/I13469542"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"},{"id":"pmh:oai:vubissmart:VUBISSMART:2000:61497","is_oa":false,"landing_page_url":"https://biblio.vub.ac.be/vubir/a-global-investigation-of-key-turning-points-in-business-process-maturity(654114ef-2e10-4711-89ac-ca220a90442f).html","pdf_url":null,"source":{"id":"https://openalex.org/S4306402573","display_name":"VUBIR (Vrije Universiteit Brussel)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I13469542","host_organization_name":"Vrije Universiteit Brussel","host_organization_lineage":["https://openalex.org/I13469542"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":35,"referenced_works":["https://openalex.org/W2252777","https://openalex.org/W11496900","https://openalex.org/W115598873","https://openalex.org/W651550505","https://openalex.org/W658197155","https://openalex.org/W953956006","https://openalex.org/W1437736064","https://openalex.org/W1485973512","https://openalex.org/W1503217169","https://openalex.org/W1504522668","https://openalex.org/W1504694836","https://openalex.org/W1547256225","https://openalex.org/W1594031697","https://openalex.org/W1605701154","https://openalex.org/W1702414696","https://openalex.org/W1983173467","https://openalex.org/W1998854584","https://openalex.org/W2005497495","https://openalex.org/W2064808927","https://openalex.org/W2069523902","https://openalex.org/W2094772485","https://openalex.org/W2097700520","https://openalex.org/W2100127921","https://openalex.org/W2108641088","https://openalex.org/W2117812871","https://openalex.org/W2169070859","https://openalex.org/W2309056901","https://openalex.org/W2614426856","https://openalex.org/W3015634246","https://openalex.org/W3085162807","https://openalex.org/W4234676465","https://openalex.org/W4246390854","https://openalex.org/W6621846033","https://openalex.org/W6630274520","https://openalex.org/W6738587602"],"related_works":["https://openalex.org/W2806063704","https://openalex.org/W2530870121","https://openalex.org/W3175617745","https://openalex.org/W2912268755","https://openalex.org/W2992877076","https://openalex.org/W797518012","https://openalex.org/W2734763330","https://openalex.org/W2961659353","https://openalex.org/W4384822944","https://openalex.org/W2889844859"],"abstract_inverted_index":{"Purpose":[0],"The":[1,103,131,181,198,258],"purpose":[2],"of":[3,12,17,39,56,81,153,163,170,172,221,235,238,252,264,273],"this":[4,127,212],"paper":[5,104,259],"is":[6,36,137,216],"to":[7,48,77,96,122,195,228,242],"report":[8],"on":[9,149,211],"the":[10,15,18,49,63,134,150,157,164,193,206,233,265],"results":[11,182],"research":[13,165],"into":[14,176],"precedence":[16],"maturity":[19,28,51,222,239,267],"factors,":[20],"or":[21],"key":[22,33,106],"turning":[23,34,107],"points":[24,108],"in":[25,62,86,94,126],"business":[26],"process":[27,196,234],"(BPM)":[29],"implementation":[30],"efforts.":[31],"A":[32,219],"point":[35],"a":[37,72,250],"component":[38],"BPM":[40,73,82],"that":[41,69,190,226,240],"stabilizes":[42],"within":[43],"an":[44,230],"organization":[45,231],"and":[46,67,85,100,117,160,188,201,214],"leads":[47],"next":[50],"level.":[52],"Design/methodology/approach":[53],"Several":[54,144],"years":[55],"data":[57,145],"from":[58,109],"over":[59],"1,000":[60],"companies":[61,171,175],"USA,":[64],"Europe,":[65],"China,":[66],"Brazil":[68],"have":[70],"completed":[71],"assessment":[74],"are":[75,92,147,191],"analyzed":[76],"identify":[78,97],"which":[79],"components":[80,135,268],"stabilize,":[83],"when":[84],"what":[87,215],"order.":[88],"Different":[89],"analysis":[90],"methods":[91,124,158],"employed":[93],"order":[95],"global":[98],"commonalities":[99],"differences.":[101],"Findings":[102],"identifies":[105],"several":[110,114],"different":[111,115,177],"perspectives":[112],"using":[113],"approaches":[116],"develops":[118],"some":[119,161],"conclusions":[120],"common":[121],"all":[123],"used":[125,159,166],"research.":[128],"Research":[129],"limitations/implications":[130],"relationship":[132],"between":[133],"(dependencies)":[136],"only":[138],"suggested":[139],"but":[140],"not":[141],"statistically":[142],"analyzed.":[143],"sets":[146],"also":[148],"low":[151],"end":[152],"sample":[154],"size":[155],"for":[156,186],"parts":[162],"ad":[167],"hoc":[168],"selection":[169],"arbitrarily":[173],"distributed":[174],"groups.":[178],"Practical":[179],"implications":[180],"can":[183,203],"be":[184],"useful":[185],"leaders":[187],"teams":[189],"attempting":[192],"journey":[194,213],"maturity.":[197,274],"guide\u2010posts,":[199],"milestones,":[200],"measures":[202],"help":[204],"answer":[205],"question":[207],"\u201cWhere":[208],"am":[209],"I":[210],"next?\u201d":[217],"Originality/value":[218],"plethora":[220],"models":[223],"has":[224,248],"emerged":[225],"claim":[227],"guide":[229],"through":[232],"building":[236],"levels":[237],"lead":[241],"competitive":[243],"advantage.":[244],"To":[245],"date,":[246],"there":[247],"been":[249],"lack":[251],"quantitative":[253,262],"studies":[254],"documenting":[255],"these":[256],"road\u2010maps.":[257],"provides":[260],"global,":[261],"evidence":[263],"critical":[266],"associated":[269],"at":[270],"each":[271],"level":[272]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":13},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":16},{"year":2020,"cited_by_count":19},{"year":2019,"cited_by_count":25},{"year":2018,"cited_by_count":23},{"year":2017,"cited_by_count":23},{"year":2016,"cited_by_count":19},{"year":2015,"cited_by_count":19},{"year":2014,"cited_by_count":19},{"year":2013,"cited_by_count":16},{"year":2012,"cited_by_count":15}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}