{"id":"https://openalex.org/W1967208017","doi":"https://doi.org/10.1108/14637150610710936","title":"STEPS: a knowledge management maturity roadmap for corporate sustainability","display_name":"STEPS: a knowledge management maturity roadmap for corporate sustainability","publication_year":2006,"publication_date":"2006-11-01","ids":{"openalex":"https://openalex.org/W1967208017","doi":"https://doi.org/10.1108/14637150610710936","mag":"1967208017"},"language":"en","primary_location":{"id":"doi:10.1108/14637150610710936","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150610710936","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://dspace.lboro.ac.uk/2134/4189","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5010218665","display_name":"Herbert Robinson","orcid":null},"institutions":[{"id":"https://openalex.org/I143804889","display_name":"Loughborough University","ror":"https://ror.org/04vg4w365","country_code":"GB","type":"education","lineage":["https://openalex.org/I143804889"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"H.S. Robinson","raw_affiliation_strings":["Department of Civil and Building Engineering, Loughborough University, Loughborough, UK","Department of Civil and Building Engineering; Loughborough University; Loughborough UK"],"affiliations":[{"raw_affiliation_string":"Department of Civil and Building Engineering, Loughborough University, Loughborough, UK","institution_ids":["https://openalex.org/I143804889"]},{"raw_affiliation_string":"Department of Civil and Building Engineering; Loughborough University; Loughborough UK","institution_ids":["https://openalex.org/I143804889"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022463458","display_name":"Dilly Anumba","orcid":"https://orcid.org/0000-0003-2502-3033"},"institutions":[{"id":"https://openalex.org/I143804889","display_name":"Loughborough University","ror":"https://ror.org/04vg4w365","country_code":"GB","type":"education","lineage":["https://openalex.org/I143804889"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"C.J. Anumba","raw_affiliation_strings":["Department of Civil and Building Engineering, Loughborough University, Loughborough, UK","Department of Civil and Building Engineering; Loughborough University; Loughborough UK"],"affiliations":[{"raw_affiliation_string":"Department of Civil and Building Engineering, Loughborough University, Loughborough, UK","institution_ids":["https://openalex.org/I143804889"]},{"raw_affiliation_string":"Department of Civil and Building Engineering; Loughborough University; Loughborough UK","institution_ids":["https://openalex.org/I143804889"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5031351707","display_name":"Patricia Carrillo","orcid":null},"institutions":[{"id":"https://openalex.org/I143804889","display_name":"Loughborough University","ror":"https://ror.org/04vg4w365","country_code":"GB","type":"education","lineage":["https://openalex.org/I143804889"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"P.M. Carrillo","raw_affiliation_strings":["Department of Civil and Building Engineering, Loughborough University, Loughborough, UK","Department of Civil and Building Engineering; Loughborough University; Loughborough UK"],"affiliations":[{"raw_affiliation_string":"Department of Civil and Building Engineering, Loughborough University, Loughborough, UK","institution_ids":["https://openalex.org/I143804889"]},{"raw_affiliation_string":"Department of Civil and Building Engineering; Loughborough University; Loughborough UK","institution_ids":["https://openalex.org/I143804889"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5081789330","display_name":"Ahmed M. Al\u2010Ghassani","orcid":null},"institutions":[{"id":"https://openalex.org/I143804889","display_name":"Loughborough University","ror":"https://ror.org/04vg4w365","country_code":"GB","type":"education","lineage":["https://openalex.org/I143804889"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"A.M. Al\u2010Ghassani","raw_affiliation_strings":["Department of Civil and Building Engineering, Loughborough University, Loughborough, UK","Department of Civil and Building Engineering; Loughborough University; Loughborough UK"],"affiliations":[{"raw_affiliation_string":"Department of Civil and Building Engineering, Loughborough University, Loughborough, UK","institution_ids":["https://openalex.org/I143804889"]},{"raw_affiliation_string":"Department of Civil and Building Engineering; Loughborough University; Loughborough UK","institution_ids":["https://openalex.org/I143804889"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5010218665"],"corresponding_institution_ids":["https://openalex.org/I143804889"],"apc_list":null,"apc_paid":null,"fwci":6.5599,"has_fulltext":false,"cited_by_count":214,"citation_normalized_percentile":{"value":0.96395806,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"12","issue":"6","first_page":"793","last_page":"808"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.9948999881744385,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.9947999715805054,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12256","display_name":"Facilities and Workplace Management","score":0.9749000072479248,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/benchmarking","display_name":"Benchmarking","score":0.7737812995910645},{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.6845202445983887},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6393855810165405},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.5919883847236633},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5512738823890686},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5396435856819153},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5061976313591003},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5049088597297668},{"id":"https://openalex.org/keywords/questionnaire","display_name":"Questionnaire","score":0.5009298324584961},{"id":"https://openalex.org/keywords/sustainability","display_name":"Sustainability","score":0.49717476963996887},{"id":"https://openalex.org/keywords/benchmark","display_name":"Benchmark (surveying)","score":0.44380828738212585},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.31932762265205383},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.16698291897773743},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.1065177321434021}],"concepts":[{"id":"https://openalex.org/C86251818","wikidata":"https://www.wikidata.org/wiki/Q816754","display_name":"Benchmarking","level":2,"score":0.7737812995910645},{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.6845202445983887},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6393855810165405},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.5919883847236633},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5512738823890686},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5396435856819153},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5061976313591003},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5049088597297668},{"id":"https://openalex.org/C59364581","wikidata":"https://www.wikidata.org/wiki/Q747810","display_name":"Questionnaire","level":2,"score":0.5009298324584961},{"id":"https://openalex.org/C66204764","wikidata":"https://www.wikidata.org/wiki/Q219416","display_name":"Sustainability","level":2,"score":0.49717476963996887},{"id":"https://openalex.org/C185798385","wikidata":"https://www.wikidata.org/wiki/Q1161707","display_name":"Benchmark (surveying)","level":2,"score":0.44380828738212585},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31932762265205383},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.16698291897773743},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.1065177321434021},{"id":"https://openalex.org/C205649164","wikidata":"https://www.wikidata.org/wiki/Q1071","display_name":"Geography","level":0,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0},{"id":"https://openalex.org/C13280743","wikidata":"https://www.wikidata.org/wiki/Q131089","display_name":"Geodesy","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"doi:10.1108/14637150610710936","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150610710936","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.461.2105","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.461.2105","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://dspace.lboro.ac.uk/dspace-jspui/bitstream/2134/4189/1/Carrillo BPMJ 2006 (2).pdf","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.839.581","is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.839.581","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"https://dspace.lboro.ac.uk/dspace-jspui/bitstream/2134/4189/1/Carrillo%20BPMJ%202006%20%282%29.pdf","raw_type":"text"},{"id":"pmh:oai:dspace.lboro.ac.uk:2134/4189","is_oa":true,"landing_page_url":"https://dspace.lboro.ac.uk/2134/4189","pdf_url":null,"source":{"id":"https://openalex.org/S4306401023","display_name":"Loughborough University Institutional Repository (Loughborough University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I143804889","host_organization_name":"Loughborough University","host_organization_lineage":["https://openalex.org/I143804889"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"},{"id":"pmh:oai:figshare.com:article/9440231","is_oa":true,"landing_page_url":"https://figshare.com/articles/journal_contribution/STEPS_a_knowledge_management_maturity_roadmap_for_corporate_sustainability/9440231","pdf_url":null,"source":{"id":"https://openalex.org/S4377196282","display_name":"Figshare","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I4210132348","host_organization_name":"Figshare (United Kingdom)","host_organization_lineage":["https://openalex.org/I4210132348"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"}],"best_oa_location":{"id":"pmh:oai:dspace.lboro.ac.uk:2134/4189","is_oa":true,"landing_page_url":"https://dspace.lboro.ac.uk/2134/4189","pdf_url":null,"source":{"id":"https://openalex.org/S4306401023","display_name":"Loughborough University Institutional Repository (Loughborough University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I143804889","host_organization_name":"Loughborough University","host_organization_lineage":["https://openalex.org/I143804889"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.550000011920929,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[{"id":"https://openalex.org/F4320320341","display_name":"Loughborough University","ror":"https://ror.org/04vg4w365"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":27,"referenced_works":["https://openalex.org/W171903315","https://openalex.org/W1506455325","https://openalex.org/W1556867621","https://openalex.org/W1596432671","https://openalex.org/W1966245488","https://openalex.org/W1974593272","https://openalex.org/W1976860950","https://openalex.org/W1987777406","https://openalex.org/W1988760745","https://openalex.org/W1992324015","https://openalex.org/W2017164885","https://openalex.org/W2065922379","https://openalex.org/W2071331791","https://openalex.org/W2077984397","https://openalex.org/W2086822567","https://openalex.org/W2088778149","https://openalex.org/W2133131956","https://openalex.org/W2161150402","https://openalex.org/W2255323218","https://openalex.org/W2491353429","https://openalex.org/W2499311143","https://openalex.org/W2571132641","https://openalex.org/W2792132723","https://openalex.org/W3123487730","https://openalex.org/W3151727758","https://openalex.org/W4230807026","https://openalex.org/W7038850214"],"related_works":["https://openalex.org/W2886478029","https://openalex.org/W1971976503","https://openalex.org/W2366664682","https://openalex.org/W1524567748","https://openalex.org/W4297880431","https://openalex.org/W2485944590","https://openalex.org/W2052917788","https://openalex.org/W2162071303","https://openalex.org/W1965661754","https://openalex.org/W2126142431"],"abstract_inverted_index":{"Purpose":[0],"The":[1,43,66,83,106,125],"paper":[2,126,204],"seeks":[3],"to":[4,28,51,96,100,118,134,158,163,176,187,191,194,210,217],"focus":[5],"on":[6],"the":[7,17,30,52,74,79,109,113,120,152,182],"role":[8],"of":[9,32,46,59,108,198],"knowledge":[10,34,101,129,145,167,199,213,220],"management":[11,35,102,130,146,168,200,214,221],"in":[12,16,78,150],"promoting":[13],"corporate":[14,135],"sustainability":[15],"construction":[18,56,63,81,94],"industry":[19],"context.":[20],"It":[21],"proposes":[22],"a":[23,33,47,138,160,189,206,219],"maturity":[24,122,154,184],"roadmap":[25,155,185],"\u2013":[26],"STEPS":[27,121,153,183],"facilitate":[29],"implementation":[31],"strategy.":[36],"Design/methodology/approach":[37],"Two":[38],"research":[39,85],"methods":[40],"were":[41,68,72,116],"used.":[42],"first":[44],"consisted":[45],"postal":[48],"questionnaire":[49,110],"sent":[50],"top":[53],"170":[54],"UK":[55,80],"firms":[57,95],"consisting":[58],"engineering":[60],"design":[61],"and":[62,103,112,165,186,216],"contractor":[64],"firms.":[65],"organisations":[67,77,209],"selected":[69],"because":[70],"they":[71,179],"considered":[73],"most":[75],"influential":[76],"sector.":[82],"second":[84],"method":[86],"involved":[87],"28":[88],"case":[89,114],"study":[90],"interviews":[91],"with":[92],"eight":[93],"investigate":[97],"their":[98,212,226],"approach":[99,140,162],"performance":[104],"improvement.":[105],"results":[107],"survey":[111],"studies":[115],"used":[117],"develop":[119,218],"roadmap.":[123],"Findings":[124],"found":[127],"that":[128,223],"is":[131,141],"inextricably":[132],"linked":[133],"sustainability,":[136],"but":[137],"methodical":[139],"required":[142],"for":[143,208],"successful":[144],"implementation.":[147],"With":[148],"this":[149],"mind,":[151],"was":[156],"developed":[157,193],"provide":[159],"structured":[161],"implementing":[164],"benchmarking":[166],"efforts.":[169],"Practical":[170],"implications":[171],"This":[172,203],"will":[173],"allow":[174],"companies":[175],"understand":[177],"where":[178],"fall":[180],"within":[181],"devise":[188],"strategy":[190,222],"be":[192],"attain":[195],"higher":[196],"levels":[197],"maturity.":[201],"Originality/value":[202],"provides":[205],"mechanism":[207],"benchmark":[211],"activities":[215],"would":[224],"improve":[225],"activities.":[227]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":16},{"year":2022,"cited_by_count":11},{"year":2021,"cited_by_count":14},{"year":2020,"cited_by_count":13},{"year":2019,"cited_by_count":20},{"year":2018,"cited_by_count":11},{"year":2017,"cited_by_count":13},{"year":2016,"cited_by_count":12},{"year":2015,"cited_by_count":17},{"year":2014,"cited_by_count":19},{"year":2013,"cited_by_count":10},{"year":2012,"cited_by_count":9}],"updated_date":"2026-04-05T17:49:38.594831","created_date":"2025-10-10T00:00:00"}