{"id":"https://openalex.org/W1989298984","doi":"https://doi.org/10.1108/14637150610657495","title":"Standardization through process documentation","display_name":"Standardization through process documentation","publication_year":2006,"publication_date":"2006-03-01","ids":{"openalex":"https://openalex.org/W1989298984","doi":"https://doi.org/10.1108/14637150610657495","mag":"1989298984"},"language":"en","primary_location":{"id":"doi:10.1108/14637150610657495","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150610657495","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5079278679","display_name":"Mustafa Cahit \u00dcn\u011fan","orcid":"https://orcid.org/0000-0003-2041-1344"},"institutions":[{"id":"https://openalex.org/I12700597","display_name":"Sivas Cumhuriyet \u00dcniversitesi","ror":"https://ror.org/04f81fm77","country_code":"TR","type":"education","lineage":["https://openalex.org/I12700597"]}],"countries":["TR"],"is_corresponding":true,"raw_author_name":"Mustafa C. Ungan","raw_affiliation_strings":["Iktisadi ve Idari Bilimler Fakultesi, Isletme Bolumu, Cumhuriyet University, Sivas, Turkey","(Iktisadi ve Idari Bilimler Fakultesi, Isletme Bolumu, Cumhuriyet University, Sivas, Turkey)"],"affiliations":[{"raw_affiliation_string":"Iktisadi ve Idari Bilimler Fakultesi, Isletme Bolumu, Cumhuriyet University, Sivas, Turkey","institution_ids":["https://openalex.org/I12700597"]},{"raw_affiliation_string":"(Iktisadi ve Idari Bilimler Fakultesi, Isletme Bolumu, Cumhuriyet University, Sivas, Turkey)","institution_ids":["https://openalex.org/I12700597"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5079278679"],"corresponding_institution_ids":["https://openalex.org/I12700597"],"apc_list":null,"apc_paid":null,"fwci":5.2894,"has_fulltext":false,"cited_by_count":104,"citation_normalized_percentile":{"value":0.94901529,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":95,"max":99},"biblio":{"volume":"12","issue":"2","first_page":"135","last_page":"148"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9994000196456909,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.988099992275238,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9861000180244446,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/standardization","display_name":"Standardization","score":0.8329383730888367},{"id":"https://openalex.org/keywords/documentation","display_name":"Documentation","score":0.7182893753051758},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6913146376609802},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.587192714214325},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5544136762619019},{"id":"https://openalex.org/keywords/consistency","display_name":"Consistency (knowledge bases)","score":0.5525866150856018},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.49791502952575684},{"id":"https://openalex.org/keywords/best-practice","display_name":"Best practice","score":0.4838034510612488},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.47418031096458435},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.46317699551582336},{"id":"https://openalex.org/keywords/metadata","display_name":"Metadata","score":0.43671566247940063},{"id":"https://openalex.org/keywords/schema","display_name":"Schema (genetic algorithms)","score":0.420675128698349},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.2550410032272339},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.2319416105747223},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.23070389032363892},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.1876823902130127},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.18007057905197144},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1481812298297882},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.12456470727920532},{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.11648347973823547}],"concepts":[{"id":"https://openalex.org/C188087704","wikidata":"https://www.wikidata.org/wiki/Q369577","display_name":"Standardization","level":2,"score":0.8329383730888367},{"id":"https://openalex.org/C56666940","wikidata":"https://www.wikidata.org/wiki/Q788790","display_name":"Documentation","level":2,"score":0.7182893753051758},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6913146376609802},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.587192714214325},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5544136762619019},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.5525866150856018},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.49791502952575684},{"id":"https://openalex.org/C184356942","wikidata":"https://www.wikidata.org/wiki/Q830382","display_name":"Best practice","level":2,"score":0.4838034510612488},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.47418031096458435},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.46317699551582336},{"id":"https://openalex.org/C93518851","wikidata":"https://www.wikidata.org/wiki/Q180160","display_name":"Metadata","level":2,"score":0.43671566247940063},{"id":"https://openalex.org/C52146309","wikidata":"https://www.wikidata.org/wiki/Q7431116","display_name":"Schema (genetic algorithms)","level":2,"score":0.420675128698349},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.2550410032272339},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.2319416105747223},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.23070389032363892},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.1876823902130127},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.18007057905197144},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1481812298297882},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.12456470727920532},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.11648347973823547},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/14637150610657495","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150610657495","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.44999998807907104,"id":"https://metadata.un.org/sdg/4","display_name":"Quality Education"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":49,"referenced_works":["https://openalex.org/W175875649","https://openalex.org/W198088467","https://openalex.org/W1535148893","https://openalex.org/W1566879902","https://openalex.org/W1602760490","https://openalex.org/W1602763899","https://openalex.org/W1606540910","https://openalex.org/W1727688254","https://openalex.org/W1766537320","https://openalex.org/W1968928702","https://openalex.org/W1978037430","https://openalex.org/W1981933610","https://openalex.org/W1982052652","https://openalex.org/W1985693180","https://openalex.org/W1986245138","https://openalex.org/W2000465687","https://openalex.org/W2003900976","https://openalex.org/W2010968515","https://openalex.org/W2015239837","https://openalex.org/W2016479180","https://openalex.org/W2017061733","https://openalex.org/W2017916677","https://openalex.org/W2018239101","https://openalex.org/W2023068748","https://openalex.org/W2023728827","https://openalex.org/W2027260757","https://openalex.org/W2049244022","https://openalex.org/W2056576666","https://openalex.org/W2065014215","https://openalex.org/W2072804346","https://openalex.org/W2073918938","https://openalex.org/W2086400789","https://openalex.org/W2098118776","https://openalex.org/W2101605106","https://openalex.org/W2105021029","https://openalex.org/W2106978020","https://openalex.org/W2110515257","https://openalex.org/W2122051568","https://openalex.org/W2132454116","https://openalex.org/W2153669207","https://openalex.org/W2164895260","https://openalex.org/W2171773211","https://openalex.org/W2179492332","https://openalex.org/W2314501994","https://openalex.org/W2331515015","https://openalex.org/W4234893036","https://openalex.org/W6608120928","https://openalex.org/W6638218438","https://openalex.org/W7020958042"],"related_works":["https://openalex.org/W2378767206","https://openalex.org/W1540871478","https://openalex.org/W328308450","https://openalex.org/W282641168","https://openalex.org/W2376963063","https://openalex.org/W2066396794","https://openalex.org/W2366734808","https://openalex.org/W2002476357","https://openalex.org/W2391444248","https://openalex.org/W2390716080"],"abstract_inverted_index":{"Purpose":[0],"Consistency":[1],"in":[2,41,46,54,78,141,172],"operations":[3],"is":[4,13,107,116,207],"necessary":[5],"for":[6,128,136,176],"an":[7],"organization's":[8],"survival":[9],"and":[10,32,39,92,148,165,198],"growth.":[11],"It":[12],"difficult":[14],"to":[15,73,101,117,124,154,185,189,215],"achieve":[16],"consistency":[17],"because":[18],"of":[19,24,58,113,162,196],"the":[20,26,142,156],"employees'":[21],"different":[22],"ways":[23,57],"performing":[25,59],"same":[27],"task.":[28],"Employees'":[29],"education,":[30],"experience":[31],"skill":[33],"levels":[34],"determine":[35],"their":[36,42,60,79,191],"own":[37,61],"styles":[38,43],"differences":[40],"cause":[44],"variations":[45,88],"process":[47,50,126,143,174,205],"output.":[48],"If":[49],"master's":[51],"(best":[52],"performers":[53],"a":[55,68,119,183,213],"process)":[56],"tasks":[62],"can":[63],"be":[64,71,90,99],"well":[65],"documented,":[66],"then":[67],"company":[69],"will":[70,89,98],"able":[72],"standardize":[74,190],"its":[75],"operating":[76],"procedures":[77,106],"best":[80,93],"forms.":[81],"And,":[82],"when":[83],"employees":[84],"follow":[85],"these":[86],"procedures,":[87],"minimized":[91],"quality":[94],"products":[95],"or":[96],"services":[97],"offered":[100],"customers.":[102],"However,":[103],"documenting":[104],"such":[105],"far":[108],"from":[109],"easy.":[110],"The":[111,160],"purpose":[112],"this":[114,137,217],"paper":[115,211],"propose":[118],"step\u2010by\u2010step":[120],"framework":[121],"on":[122,204],"how":[123],"create":[125],"documents":[127,175],"standardization":[129,177,206],"purposes.":[130,178],"Design/methodology/approach":[131],"Qualitative":[132],"research":[133],"was":[134],"adopted":[135],"study.":[138],"Published":[139],"works":[140],"improvement,":[144],"knowledge":[145],"management":[146,150],"(KM),":[147],"project":[149],"literatures":[151],"were":[152,168],"used":[153],"build":[155],"proposed":[157],"framework.":[158],"Findings":[159],"roles":[161],"KM,":[163],"semantics,":[164],"metadata":[166],"schema":[167],"found":[169],"very":[170],"significant":[171],"creating":[173],"Practical":[179],"implications":[180],"Serves":[181],"as":[182],"guide":[184],"practitioners":[186],"who":[187],"desire":[188],"operations.":[192],"Originality/value":[193],"A":[194],"review":[195],"academic":[197],"business":[199],"sources":[200],"indicated":[201],"that":[202],"work":[203],"conspicuously":[208],"absent.":[209],"This":[210],"makes":[212],"contribution":[214],"fill":[216],"gap.":[218]},"counts_by_year":[{"year":2026,"cited_by_count":2},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":4},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":6},{"year":2019,"cited_by_count":6},{"year":2018,"cited_by_count":7},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":9},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":7},{"year":2013,"cited_by_count":10},{"year":2012,"cited_by_count":8}],"updated_date":"2026-03-31T07:56:22.981413","created_date":"2025-10-10T00:00:00"}