{"id":"https://openalex.org/W2010687307","doi":"https://doi.org/10.1108/14637150310484508","title":"Information technology and business\u2010process redesign","display_name":"Information technology and business\u2010process redesign","publication_year":2003,"publication_date":"2003-07-28","ids":{"openalex":"https://openalex.org/W2010687307","doi":"https://doi.org/10.1108/14637150310484508","mag":"2010687307"},"language":"en","primary_location":{"id":"doi:10.1108/14637150310484508","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150310484508","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085147293","display_name":"Mohsen Attaran","orcid":"https://orcid.org/0000-0002-0358-4107"},"institutions":[{"id":"https://openalex.org/I118839592","display_name":"California State University, Bakersfield","ror":"https://ror.org/019ts0j55","country_code":"US","type":"education","lineage":["https://openalex.org/I118839592"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Mohsen Attaran","raw_affiliation_strings":["School of Business and Public Administration, California State University, Bakersfield, California, USA","(School of Business and Public Administration, California State University, Bakersfield, California, USA)"],"affiliations":[{"raw_affiliation_string":"School of Business and Public Administration, California State University, Bakersfield, California, USA","institution_ids":["https://openalex.org/I118839592"]},{"raw_affiliation_string":"(School of Business and Public Administration, California State University, Bakersfield, California, USA)","institution_ids":["https://openalex.org/I118839592"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5085147293"],"corresponding_institution_ids":["https://openalex.org/I118839592"],"apc_list":null,"apc_paid":null,"fwci":4.6969,"has_fulltext":false,"cited_by_count":191,"citation_normalized_percentile":{"value":0.94184802,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":97,"max":100},"biblio":{"volume":"9","issue":"4","first_page":"440","last_page":"458"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9995999932289124,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9818999767303467,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.9344065189361572},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5897015929222107},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.5841004252433777},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.5833904147148132},{"id":"https://openalex.org/keywords/odds","display_name":"Odds","score":0.5797738432884216},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5762839913368225},{"id":"https://openalex.org/keywords/business-process-management","display_name":"Business process management","score":0.5756625533103943},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.5364245772361755},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3398197293281555},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.32904237508773804},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.25193464756011963},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.22317975759506226}],"concepts":[{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.9344065189361572},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5897015929222107},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.5841004252433777},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.5833904147148132},{"id":"https://openalex.org/C143095724","wikidata":"https://www.wikidata.org/wiki/Q515895","display_name":"Odds","level":3,"score":0.5797738432884216},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5762839913368225},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.5756625533103943},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5364245772361755},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3398197293281555},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.32904237508773804},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.25193464756011963},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.22317975759506226},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C151956035","wikidata":"https://www.wikidata.org/wiki/Q1132755","display_name":"Logistic regression","level":2,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/14637150310484508","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150310484508","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9","score":0.5}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W115598873","https://openalex.org/W1528788006","https://openalex.org/W1535382512","https://openalex.org/W1545181001","https://openalex.org/W1596392895","https://openalex.org/W1601857607","https://openalex.org/W1602519790","https://openalex.org/W1711779223","https://openalex.org/W1994853283","https://openalex.org/W2005497495","https://openalex.org/W2076525385","https://openalex.org/W2080188631","https://openalex.org/W2083505869","https://openalex.org/W3128244520","https://openalex.org/W4251385412"],"related_works":["https://openalex.org/W2063917410","https://openalex.org/W3118996128","https://openalex.org/W2089732416","https://openalex.org/W2382527714","https://openalex.org/W2160514688","https://openalex.org/W3098795692","https://openalex.org/W1598808617","https://openalex.org/W2259348064","https://openalex.org/W3122531616","https://openalex.org/W1920294219"],"abstract_inverted_index":{"Business\u2010process":[0],"redesigns":[1],"(BPR)":[2],"and":[3,56],"information":[4,48],"technology":[5],"(IT)":[6],"are":[7,93],"natural":[8],"partners,":[9],"yet":[10],"this":[11],"relationship":[12],"has":[13],"not":[14,53],"been":[15],"fully":[16],"exploited.":[17],"Those":[18],"organizations":[19],"that":[20,33],"have":[21,27,70],"used":[22],"IT":[23],"to":[24,36,43,75],"reengineer":[25],"processes":[26],"benefited":[28],"enormously.":[29],"This":[30],"article":[31],"argues":[32],"those":[34],"aspiring":[35],"do":[37],"business":[38],"process":[39],"redesign":[40,51],"must":[41],"begin":[42],"apply":[44],"the":[45,88,98],"capabilities":[46],"of":[47],"technology.":[49],"Process":[50],"is":[52],"always":[54,58],"successful":[55],"almost":[57],"accompanied":[59],"by":[60],"pain":[61],"or":[62,80],"at":[63],"least":[64],"unpleasant":[65],"side":[66],"effects.":[67],"Many":[68],"companies":[69],"undertaken":[71],"reengineering":[72],"efforts":[73],"only":[74],"abandon":[76],"them":[77],"with":[78],"little":[79],"no":[81],"positive":[82],"result.":[83],"How":[84],"can":[85],"you":[86],"increase":[87],"odds":[89],"for":[90],"success?":[91],"Here":[92],"a":[94],"few":[95],"lessons":[96],"from":[97],"front.":[99]},"counts_by_year":[{"year":2025,"cited_by_count":10},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":14},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":8},{"year":2018,"cited_by_count":10},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":16},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":10},{"year":2013,"cited_by_count":14},{"year":2012,"cited_by_count":12}],"updated_date":"2026-04-04T16:13:02.066488","created_date":"2025-10-10T00:00:00"}
