{"id":"https://openalex.org/W1492874993","doi":"https://doi.org/10.1108/14637150210418629","title":"Process mapping techniques and organisational analysis","display_name":"Process mapping techniques and organisational analysis","publication_year":2002,"publication_date":"2002-03-01","ids":{"openalex":"https://openalex.org/W1492874993","doi":"https://doi.org/10.1108/14637150210418629","mag":"1492874993"},"language":"en","primary_location":{"id":"doi:10.1108/14637150210418629","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150210418629","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5021226445","display_name":"Stefano Biazzo","orcid":"https://orcid.org/0000-0003-3373-2964"},"institutions":[{"id":"https://openalex.org/I138689650","display_name":"University of Padua","ror":"https://ror.org/00240q980","country_code":"IT","type":"education","lineage":["https://openalex.org/I138689650"]}],"countries":["IT"],"is_corresponding":true,"raw_author_name":"Stefano Biazzo","raw_affiliation_strings":["University of Padua, Padua, Italy","University of Padua, Padua -- Italy"],"affiliations":[{"raw_affiliation_string":"University of Padua, Padua, Italy","institution_ids":["https://openalex.org/I138689650"]},{"raw_affiliation_string":"University of Padua, Padua -- Italy","institution_ids":["https://openalex.org/I138689650"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5021226445"],"corresponding_institution_ids":["https://openalex.org/I138689650"],"apc_list":null,"apc_paid":null,"fwci":2.785,"has_fulltext":false,"cited_by_count":96,"citation_normalized_percentile":{"value":0.90238802,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"8","issue":"1","first_page":"42","last_page":"52"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.42170000076293945,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.42170000076293945,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.2822999954223633,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.01810000091791153,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sociotechnical-system","display_name":"Sociotechnical system","score":0.9338370561599731},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6358915567398071},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5904621481895447},{"id":"https://openalex.org/keywords/rationality","display_name":"Rationality","score":0.5068104863166809},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.4895559251308441},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.476161926984787},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.4457835257053375},{"id":"https://openalex.org/keywords/process-modeling","display_name":"Process modeling","score":0.4187013506889343},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.40043312311172485},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.3873114287853241},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.3545681834220886},{"id":"https://openalex.org/keywords/epistemology","display_name":"Epistemology","score":0.19862887263298035},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16163557767868042},{"id":"https://openalex.org/keywords/operations-management","display_name":"Operations management","score":0.14033058285713196}],"concepts":[{"id":"https://openalex.org/C127627568","wikidata":"https://www.wikidata.org/wiki/Q1639361","display_name":"Sociotechnical system","level":2,"score":0.9338370561599731},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6358915567398071},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5904621481895447},{"id":"https://openalex.org/C201717286","wikidata":"https://www.wikidata.org/wiki/Q938185","display_name":"Rationality","level":2,"score":0.5068104863166809},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.4895559251308441},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.476161926984787},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.4457835257053375},{"id":"https://openalex.org/C76956256","wikidata":"https://www.wikidata.org/wiki/Q27610560","display_name":"Process modeling","level":3,"score":0.4187013506889343},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.40043312311172485},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3873114287853241},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.3545681834220886},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.19862887263298035},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16163557767868042},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.14033058285713196},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/14637150210418629","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150210418629","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:www.research.unipd.it:11577/1336824","is_oa":false,"landing_page_url":"http://hdl.handle.net/11577/1336824","pdf_url":null,"source":{"id":"https://openalex.org/S4377196283","display_name":"Research Padua  Archive (University of Padua)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I138689650","host_organization_name":"University of Padua","host_organization_lineage":["https://openalex.org/I138689650"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":26,"referenced_works":["https://openalex.org/W608479731","https://openalex.org/W608816696","https://openalex.org/W638909143","https://openalex.org/W640684766","https://openalex.org/W1492856410","https://openalex.org/W1505966163","https://openalex.org/W1569447401","https://openalex.org/W1594087188","https://openalex.org/W1737826015","https://openalex.org/W1968993859","https://openalex.org/W1986092587","https://openalex.org/W2019437773","https://openalex.org/W2026948646","https://openalex.org/W2027260757","https://openalex.org/W2031501865","https://openalex.org/W2034113584","https://openalex.org/W2037827325","https://openalex.org/W2040343098","https://openalex.org/W2042513336","https://openalex.org/W2043284418","https://openalex.org/W2044292389","https://openalex.org/W2164262026","https://openalex.org/W2338335491","https://openalex.org/W2798871575","https://openalex.org/W3215220693","https://openalex.org/W6614466612"],"related_works":["https://openalex.org/W2126468365","https://openalex.org/W2988265340","https://openalex.org/W109660927","https://openalex.org/W1483068699","https://openalex.org/W3024966693","https://openalex.org/W2766447828","https://openalex.org/W1514020371","https://openalex.org/W145797144","https://openalex.org/W2309056901","https://openalex.org/W1978515112"],"abstract_inverted_index":{"Examines":[0],"the":[1,4,7,14,26,30,51,64,81,87,90,95,104,116],"problems,":[2],"and":[3,73,94,114,121],"limitations,":[5],"of":[6,9,16,29,46,53,66,83,92,97,118,128],"use":[8,127],"process":[10,32,112],"mapping":[11,33,113],"techniques":[12,34],"in":[13,19],"light":[15],"sociotechnical":[17,67],"experience":[18],"systems":[20],"analysis.":[21],"To":[22],"do":[23],"this,":[24],"first,":[25],"fundamental":[27],"characteristics":[28],"various":[31],"are":[35],"illustrated,":[36],"highlighting":[37],"how":[38],"these":[39],"can":[40],"be":[41],"characterised":[42],"by":[43],"a":[44],"conception":[45],"business":[47],"processes":[48],"based":[49],"on":[50,86,103,115],"notion":[52],"\u201ctechnology\u201d":[54],"which":[55],"has":[56],"been":[57],"developed":[58],"within":[59,111],"modernist":[60],"organisation":[61],"theory.":[62],"Then,":[63],"contribution":[65],"theory":[68],"to":[69,80,108,124],"office":[70],"work":[71,82],"analysis":[72,93],"design":[74],"is":[75],"presented,":[76],"with":[77,100],"particular":[78],"reference":[79],"Calvin":[84],"Pava":[85],"relationship":[88],"between":[89],"method":[91],"nature":[96],"work.":[98],"Concludes":[99],"some":[101],"reflections":[102],"residual":[105],"role":[106],"attributed":[107],"social":[109],"aspects":[110],"problem":[117],"artificial":[119],"rationality":[120],"linearity":[122],"linked":[123],"an":[125],"acritical":[126],"modelling":[129],"languages.":[130]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":3},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":9},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":6},{"year":2013,"cited_by_count":10},{"year":2012,"cited_by_count":10}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2016-06-24T00:00:00"}