{"id":"https://openalex.org/W1965385923","doi":"https://doi.org/10.1108/14637150110383926","title":"A methodology for analysis of complex sociotechnical processes","display_name":"A methodology for analysis of complex sociotechnical processes","publication_year":2001,"publication_date":"2001-03-01","ids":{"openalex":"https://openalex.org/W1965385923","doi":"https://doi.org/10.1108/14637150110383926","mag":"1965385923"},"language":"en","primary_location":{"id":"doi:10.1108/14637150110383926","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150110383926","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031750908","display_name":"Charles B. Keating","orcid":null},"institutions":[{"id":"https://openalex.org/I81365321","display_name":"Old Dominion University","ror":"https://ror.org/04zjtrb98","country_code":"US","type":"education","lineage":["https://openalex.org/I81365321"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Charles B. Keating","raw_affiliation_strings":["Old Dominion University, Norfolk, Virginia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Old Dominion University, Norfolk, Virginia, USA","institution_ids":["https://openalex.org/I81365321"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056238808","display_name":"Abel A. Fernandez","orcid":null},"institutions":[{"id":"https://openalex.org/I81365321","display_name":"Old Dominion University","ror":"https://ror.org/04zjtrb98","country_code":"US","type":"education","lineage":["https://openalex.org/I81365321"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Abel A. Fernandez","raw_affiliation_strings":["Old Dominion University, Norfolk, Virginia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Old Dominion University, Norfolk, Virginia, USA","institution_ids":["https://openalex.org/I81365321"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007519573","display_name":"Derya A. Jacobs","orcid":null},"institutions":[{"id":"https://openalex.org/I81365321","display_name":"Old Dominion University","ror":"https://ror.org/04zjtrb98","country_code":"US","type":"education","lineage":["https://openalex.org/I81365321"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Derya A. Jacobs","raw_affiliation_strings":["Old Dominion University, Norfolk, Virginia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Old Dominion University, Norfolk, Virginia, USA","institution_ids":["https://openalex.org/I81365321"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5047129562","display_name":"Paul Kauffmann","orcid":null},"institutions":[{"id":"https://openalex.org/I81365321","display_name":"Old Dominion University","ror":"https://ror.org/04zjtrb98","country_code":"US","type":"education","lineage":["https://openalex.org/I81365321"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Paul Kauffmann","raw_affiliation_strings":["Old Dominion University, Norfolk, Virginia, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Old Dominion University, Norfolk, Virginia, USA","institution_ids":["https://openalex.org/I81365321"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I81365321"],"apc_list":null,"apc_paid":null,"fwci":0.5443,"has_fulltext":false,"cited_by_count":33,"citation_normalized_percentile":{"value":0.70049845,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"7","issue":"1","first_page":"33","last_page":"50"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.9973999857902527,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12000","display_name":"Systems Engineering Methodologies and Applications","score":0.996999979019165,"subfield":{"id":"https://openalex.org/subfields/2207","display_name":"Control and Systems Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14306","display_name":"Technology Assessment and Management","score":0.9905999898910522,"subfield":{"id":"https://openalex.org/subfields/2213","display_name":"Safety, Risk, Reliability and Quality"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/sociotechnical-system","display_name":"Sociotechnical system","score":0.9751794934272766},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.6675177216529846},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5876674652099609},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5544289946556091},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.4703562259674072},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.4559633433818817},{"id":"https://openalex.org/keywords/systems-engineering","display_name":"Systems engineering","score":0.36142683029174805},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.24564316868782043}],"concepts":[{"id":"https://openalex.org/C127627568","wikidata":"https://www.wikidata.org/wiki/Q1639361","display_name":"Sociotechnical system","level":2,"score":0.9751794934272766},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6675177216529846},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5876674652099609},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5544289946556091},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.4703562259674072},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4559633433818817},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.36142683029174805},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.24564316868782043},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/14637150110383926","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150110383926","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:scholarlycommons.pacific.edu:soecs-facarticles-1128","is_oa":false,"landing_page_url":"https://scholarlycommons.pacific.edu/soecs-facarticles/128","pdf_url":null,"source":{"id":"https://openalex.org/S4306400314","display_name":"Scholarly Commons (University of the Pacific)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I119942576","host_organization_name":"University of the Pacific","host_organization_lineage":["https://openalex.org/I119942576"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"All Faculty Articles - School of Engineering and Computer Science","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","score":0.550000011920929,"display_name":"Industry, innovation and infrastructure"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W115598873","https://openalex.org/W568766089","https://openalex.org/W597009242","https://openalex.org/W607086344","https://openalex.org/W1525826344","https://openalex.org/W1525844772","https://openalex.org/W1534052786","https://openalex.org/W1548825518","https://openalex.org/W1550436199","https://openalex.org/W1605701154","https://openalex.org/W1919281882","https://openalex.org/W1968044930","https://openalex.org/W1970431643","https://openalex.org/W1976189177","https://openalex.org/W1985657005","https://openalex.org/W1999558543","https://openalex.org/W2024369231","https://openalex.org/W2037827325","https://openalex.org/W2042581074","https://openalex.org/W2068476272","https://openalex.org/W2101644413","https://openalex.org/W2107056766","https://openalex.org/W2119748171","https://openalex.org/W2122982761","https://openalex.org/W2124621485","https://openalex.org/W2128977218","https://openalex.org/W2130976881","https://openalex.org/W2132447236","https://openalex.org/W2140816221","https://openalex.org/W2144558575","https://openalex.org/W2172246398","https://openalex.org/W2359454594","https://openalex.org/W2499771510","https://openalex.org/W3138588297","https://openalex.org/W4240038701","https://openalex.org/W4256202201","https://openalex.org/W4297944851","https://openalex.org/W7073767301"],"related_works":["https://openalex.org/W1980714815","https://openalex.org/W3133630643","https://openalex.org/W608490485","https://openalex.org/W2236208621","https://openalex.org/W2967475239","https://openalex.org/W4308919250","https://openalex.org/W3203106571","https://openalex.org/W2545074387","https://openalex.org/W2481729736","https://openalex.org/W4385640750"],"abstract_inverted_index":{"This":[0],"article":[1,109],"presents":[2],"the":[3,30,78,120],"design":[4],"and":[5,22,47,67,69,80,113],"application":[6],"of":[7,17,24,33,49],"a":[8,42,73,103],"Modified":[9],"Sociotechnical":[10],"Systems":[11],"(MoSTS)":[12],"methodology":[13,61,90,122],"for":[14,44,94,115],"holistic":[15],"analysis":[16,46,93,117],"complex":[18,50,74],"technical":[19,75],"processes.":[20],"Successes":[21],"failures":[23],"process":[25,57,76,95,116],"redesign":[26,48],"initiatives":[27],"have":[28,102],"demonstrated":[29],"strong":[31],"influence":[32],"human":[34,54,99],"elements":[35],"on":[36,106,119],"outcomes.":[37],"(Sociotechnical":[38],"Systems)":[39],"STS":[40,65],"provides":[41],"foundation":[43],"structured":[45],"processes":[51],"which":[52],"emphasizes":[53],"aspects":[55],"in":[56,77],"redesign.":[58],"The":[59,108],"MoSTS":[60,83,121],"is":[62,84],"developed":[63],"from":[64],"research":[66,79],"practice":[68],"applied":[70],"to":[71,86,91],"analyze":[72],"development":[81],"sector.":[82],"shown":[85],"be":[87],"an":[88],"effective":[89],"facilitate":[92],"redesign,":[96],"particularly":[97],"where":[98],"influences":[100],"may":[101],"significant":[104],"impact":[105],"success.":[107],"concludes":[110],"with":[111],"limitations":[112],"implications":[114],"based":[118],"application.":[123]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2012,"cited_by_count":5}],"updated_date":"2026-06-26T08:34:08.712188","created_date":"2016-06-24T00:00:00"}