{"id":"https://openalex.org/W2050263849","doi":"https://doi.org/10.1108/14637150110383890","title":"Optimum level of goal mapping in a reengineering environment","display_name":"Optimum level of goal mapping in a reengineering environment","publication_year":2001,"publication_date":"2001-03-01","ids":{"openalex":"https://openalex.org/W2050263849","doi":"https://doi.org/10.1108/14637150110383890","mag":"2050263849"},"language":"en","primary_location":{"id":"doi:10.1108/14637150110383890","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150110383890","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://durham-repository.worktribe.com/output/1462570","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5039542131","display_name":"Kiran Fernandes","orcid":"https://orcid.org/0000-0002-1097-1789"},"institutions":[{"id":"https://openalex.org/I39555362","display_name":"University of Warwick","ror":"https://ror.org/01a77tt86","country_code":"GB","type":"education","lineage":["https://openalex.org/I39555362"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Kiran Jude Fernandes","raw_affiliation_strings":["University of Warwick, Coventry, UK"],"affiliations":[{"raw_affiliation_string":"University of Warwick, Coventry, UK","institution_ids":["https://openalex.org/I39555362"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5065588705","display_name":"Vinesh Raja","orcid":null},"institutions":[{"id":"https://openalex.org/I39555362","display_name":"University of Warwick","ror":"https://ror.org/01a77tt86","country_code":"GB","type":"education","lineage":["https://openalex.org/I39555362"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Vinesh Raja","raw_affiliation_strings":["University of Warwick, Coventry, UK"],"affiliations":[{"raw_affiliation_string":"University of Warwick, Coventry, UK","institution_ids":["https://openalex.org/I39555362"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5057782868","display_name":"Jiju Antony","orcid":"https://orcid.org/0000-0002-8197-5736"},"institutions":[{"id":"https://openalex.org/I39555362","display_name":"University of Warwick","ror":"https://ror.org/01a77tt86","country_code":"GB","type":"education","lineage":["https://openalex.org/I39555362"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Jiju Antony","raw_affiliation_strings":["University of Warwick, Coventry, UK"],"affiliations":[{"raw_affiliation_string":"University of Warwick, Coventry, UK","institution_ids":["https://openalex.org/I39555362"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":["https://openalex.org/A5039542131"],"corresponding_institution_ids":["https://openalex.org/I39555362"],"apc_list":null,"apc_paid":null,"fwci":1.1253,"has_fulltext":false,"cited_by_count":10,"citation_normalized_percentile":{"value":0.80511555,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":96},"biblio":{"volume":"7","issue":"1","first_page":"24","last_page":"32"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11741","display_name":"Flexible and Reconfigurable Manufacturing Systems","score":0.9970999956130981,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11159","display_name":"Manufacturing Process and Optimization","score":0.9890999794006348,"subfield":{"id":"https://openalex.org/subfields/2209","display_name":"Industrial and Manufacturing Engineering"},"field":{"id":"https://openalex.org/fields/22","display_name":"Engineering"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-reengineering","display_name":"Business process reengineering","score":0.947812557220459},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.6881934404373169},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.5700709819793701},{"id":"https://openalex.org/keywords/control","display_name":"Control (management)","score":0.5377711057662964},{"id":"https://openalex.org/keywords/business-environment","display_name":"Business environment","score":0.5154286623001099},{"id":"https://openalex.org/keywords/space","display_name":"Space (punctuation)","score":0.5006439685821533},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.47475340962409973},{"id":"https://openalex.org/keywords/revenue","display_name":"Revenue","score":0.46408459544181824},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4639401435852051},{"id":"https://openalex.org/keywords/business-process","display_name":"Business process","score":0.4376843273639679},{"id":"https://openalex.org/keywords/customer-satisfaction","display_name":"Customer satisfaction","score":0.4150400757789612},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.20152902603149414},{"id":"https://openalex.org/keywords/work-in-process","display_name":"Work in process","score":0.12056714296340942}],"concepts":[{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.947812557220459},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.6881934404373169},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5700709819793701},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.5377711057662964},{"id":"https://openalex.org/C2985243512","wikidata":"https://www.wikidata.org/wiki/Q3491300","display_name":"Business environment","level":2,"score":0.5154286623001099},{"id":"https://openalex.org/C2778572836","wikidata":"https://www.wikidata.org/wiki/Q380933","display_name":"Space (punctuation)","level":2,"score":0.5006439685821533},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47475340962409973},{"id":"https://openalex.org/C195487862","wikidata":"https://www.wikidata.org/wiki/Q850210","display_name":"Revenue","level":2,"score":0.46408459544181824},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4639401435852051},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.4376843273639679},{"id":"https://openalex.org/C191511416","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"Customer satisfaction","level":2,"score":0.4150400757789612},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.20152902603149414},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.12056714296340942},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C121955636","wikidata":"https://www.wikidata.org/wiki/Q4116214","display_name":"Accounting","level":1,"score":0.0},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/14637150110383890","is_oa":false,"landing_page_url":"https://doi.org/10.1108/14637150110383890","pdf_url":null,"source":{"id":"https://openalex.org/S2508752","display_name":"Business Process Management Journal","issn_l":"1463-7154","issn":["1463-7154","1758-4116"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Process Management Journal","raw_type":"journal-article"},{"id":"pmh:oai:durham-repository.worktribe.com:1462570","is_oa":true,"landing_page_url":"https://durham-repository.worktribe.com/output/1462570","pdf_url":null,"source":{"id":"https://openalex.org/S4306400188","display_name":"Durham Research Online (Durham University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I190082696","host_organization_name":"Durham University","host_organization_lineage":["https://openalex.org/I190082696"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"}],"best_oa_location":{"id":"pmh:oai:durham-repository.worktribe.com:1462570","is_oa":true,"landing_page_url":"https://durham-repository.worktribe.com/output/1462570","pdf_url":null,"source":{"id":"https://openalex.org/S4306400188","display_name":"Durham Research Online (Durham University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I190082696","host_organization_name":"Durham University","host_organization_lineage":["https://openalex.org/I190082696"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Journal Article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.47999998927116394}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W70833704","https://openalex.org/W1521054428","https://openalex.org/W1992057153","https://openalex.org/W2162144518","https://openalex.org/W2338335491","https://openalex.org/W2408266466"],"related_works":["https://openalex.org/W2063917410","https://openalex.org/W2089732416","https://openalex.org/W3118996128","https://openalex.org/W2382527714","https://openalex.org/W3098795692","https://openalex.org/W1598808617","https://openalex.org/W2569975384","https://openalex.org/W2770220251","https://openalex.org/W2160514688","https://openalex.org/W2619450470"],"abstract_inverted_index":{"Today\u2019s":[0],"business":[1,70],"world":[2],"is":[3,85,106,158],"facing":[4],"a":[5,133],"plethora":[6],"of":[7,17,27,32,99,112,118,125,139,149],"managerial":[8],"and":[9,30,43,56,103,173],"technological":[10],"changes":[11],"which":[12,136],"are":[13,35,45,120],"beyond":[14],"the":[15,77,92,100,108,113,116,123,126,146,164,170],"capacity":[16],"any":[18],"firm":[19],"to":[20,51,59,90],"control":[21],"or":[22],"absorb.":[23],"Customer":[24],"satisfaction,":[25],"development":[26],"new":[28,33],"products,":[29],"introduction":[31],"technologies":[34],"well\u2010known":[36],"driving":[37],"forces,":[38],"but":[39],"their":[40,54],"fast":[41],"mutation":[42],"turmoil":[44],"making":[46],"them":[47],"unpredictable.":[48],"Companies":[49],"have":[50],"radically":[52],"alter":[53],"strategic":[55],"process":[57,71],"goals":[58,109,117],"keep":[60],"up":[61],"with":[62],"this":[63,67,96,129],"volatile":[64],"market.":[65],"In":[66,128],"turbulent":[68],"environment,":[69],"reengineering":[72],"(BPR)":[73],"has":[74],"evolved":[75],"as":[76],"most":[78,101],"promising":[79],"approach":[80],"for":[81,88,155],"designing":[82],"organizations.":[83],"It":[84],"extremely":[86],"important":[87,102],"reengineers":[89],"understand":[91],"\u201cdriving\u201d":[93],"forces":[94],"in":[95,145],"environment.":[97],"One":[98],"fundamental":[104],"drivers":[105],"understanding":[107],"(goal":[110],"mapping)":[111],"organization.":[114],"Typically":[115],"organizations":[119],"derived":[121],"from":[122,163],"\u201cvoice":[124],"customer\u201d.":[127],"paper":[130],"we":[131],"address":[132],"procedure":[134],"by":[135],"optimum":[137],"level":[138],"goal":[140,156],"mapping":[141,157],"can":[142],"be":[143],"considered":[144],"preliminary":[147],"stages":[148],"BPR.":[150],"A":[151],"cost":[152],"optimization":[153],"model":[154],"proposed":[159],"using":[160],"an":[161],"example":[162],"Space":[165,174],"Shuttle":[166],"Testing":[167],"Facility":[168],"at":[169],"SSC\u2010National":[171],"Aeronautics":[172],"Administration.":[175]},"counts_by_year":[{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}