{"id":"https://openalex.org/W1983348320","doi":"https://doi.org/10.1108/13287261011070858","title":"E\u2010government maturity model using the capability maturity model integration","display_name":"E\u2010government maturity model using the capability maturity model integration","publication_year":2010,"publication_date":"2010-08-17","ids":{"openalex":"https://openalex.org/W1983348320","doi":"https://doi.org/10.1108/13287261011070858","mag":"1983348320"},"language":"en","primary_location":{"id":"doi:10.1108/13287261011070858","is_oa":false,"landing_page_url":"https://doi.org/10.1108/13287261011070858","pdf_url":null,"source":{"id":"https://openalex.org/S39868070","display_name":"Journal of Systems and Information Technology","issn_l":"1328-7265","issn":["1328-7265","1758-8847"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Systems and Information Technology","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100668092","display_name":"Dong\u2010Young Kim","orcid":null},"institutions":[{"id":"https://openalex.org/I11874761","display_name":"University of North Florida","ror":"https://ror.org/01j903a45","country_code":"US","type":"education","lineage":["https://openalex.org/I11874761"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Dong\u2010Young Kim","raw_affiliation_strings":["Coggin College of Business, University of North Florida, Jacksonville, Florida, USA"],"affiliations":[{"raw_affiliation_string":"Coggin College of Business, University of North Florida, Jacksonville, Florida, USA","institution_ids":["https://openalex.org/I11874761"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5017834135","display_name":"Gerald Grant","orcid":"https://orcid.org/0000-0002-9680-741X"},"institutions":[{"id":"https://openalex.org/I67031392","display_name":"Carleton University","ror":"https://ror.org/02qtvee93","country_code":"CA","type":"education","lineage":["https://openalex.org/I67031392"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Gerald Grant","raw_affiliation_strings":["Sprott School of Business, Carleton University, Ottawa, Canada"],"affiliations":[{"raw_affiliation_string":"Sprott School of Business, Carleton University, Ottawa, Canada","institution_ids":["https://openalex.org/I67031392"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5100668092"],"corresponding_institution_ids":["https://openalex.org/I11874761"],"apc_list":null,"apc_paid":null,"fwci":15.69111968,"has_fulltext":false,"cited_by_count":108,"citation_normalized_percentile":{"value":0.98517855,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":94,"max":100},"biblio":{"volume":"12","issue":"3","first_page":"230","last_page":"244"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9926000237464905,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9914000034332275,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.9883999824523926,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/capability-maturity-model-integration","display_name":"Capability Maturity Model Integration","score":0.922076940536499},{"id":"https://openalex.org/keywords/capability-maturity-model","display_name":"Capability Maturity Model","score":0.7823994159698486},{"id":"https://openalex.org/keywords/maturity","display_name":"Maturity (psychological)","score":0.7607699036598206},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.5969667434692383},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.5766772627830505},{"id":"https://openalex.org/keywords/service-integration-maturity-model","display_name":"Service Integration Maturity Model","score":0.5291640758514404},{"id":"https://openalex.org/keywords/scope","display_name":"Scope (computer science)","score":0.503720223903656},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.47078627347946167},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4492208659648895},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4265247583389282},{"id":"https://openalex.org/keywords/conceptual-model","display_name":"Conceptual model","score":0.41651642322540283},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.350299596786499},{"id":"https://openalex.org/keywords/database","display_name":"Database","score":0.10408344864845276}],"concepts":[{"id":"https://openalex.org/C182406803","wikidata":"https://www.wikidata.org/wiki/Q428361","display_name":"Capability Maturity Model Integration","level":5,"score":0.922076940536499},{"id":"https://openalex.org/C85890633","wikidata":"https://www.wikidata.org/wiki/Q929673","display_name":"Capability Maturity Model","level":3,"score":0.7823994159698486},{"id":"https://openalex.org/C101433766","wikidata":"https://www.wikidata.org/wiki/Q3543263","display_name":"Maturity (psychological)","level":2,"score":0.7607699036598206},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5969667434692383},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5766772627830505},{"id":"https://openalex.org/C73890322","wikidata":"https://www.wikidata.org/wiki/Q7455693","display_name":"Service Integration Maturity Model","level":4,"score":0.5291640758514404},{"id":"https://openalex.org/C2778012447","wikidata":"https://www.wikidata.org/wiki/Q1034415","display_name":"Scope (computer science)","level":2,"score":0.503720223903656},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.47078627347946167},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4492208659648895},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4265247583389282},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.41651642322540283},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.350299596786499},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.10408344864845276},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C529173508","wikidata":"https://www.wikidata.org/wiki/Q638608","display_name":"Software development","level":3,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C180152950","wikidata":"https://www.wikidata.org/wiki/Q2904257","display_name":"Software development process","level":4,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C138496976","wikidata":"https://www.wikidata.org/wiki/Q175002","display_name":"Developmental psychology","level":1,"score":0.0},{"id":"https://openalex.org/C2777904410","wikidata":"https://www.wikidata.org/wiki/Q7397","display_name":"Software","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/13287261011070858","is_oa":false,"landing_page_url":"https://doi.org/10.1108/13287261011070858","pdf_url":null,"source":{"id":"https://openalex.org/S39868070","display_name":"Journal of Systems and Information Technology","issn_l":"1328-7265","issn":["1328-7265","1758-8847"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Systems and Information Technology","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17","score":0.4099999964237213}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":49,"referenced_works":["https://openalex.org/W176178743","https://openalex.org/W180737337","https://openalex.org/W215972083","https://openalex.org/W1040582486","https://openalex.org/W1485916023","https://openalex.org/W1487531252","https://openalex.org/W1503117530","https://openalex.org/W1516886596","https://openalex.org/W1516987016","https://openalex.org/W1528106534","https://openalex.org/W1532679126","https://openalex.org/W1541817108","https://openalex.org/W1588489766","https://openalex.org/W1593447061","https://openalex.org/W1788647087","https://openalex.org/W1965744159","https://openalex.org/W1969736152","https://openalex.org/W1972187598","https://openalex.org/W1978399955","https://openalex.org/W1999216928","https://openalex.org/W2027093309","https://openalex.org/W2033161450","https://openalex.org/W2040814058","https://openalex.org/W2056786770","https://openalex.org/W2083340741","https://openalex.org/W2084937952","https://openalex.org/W2085018420","https://openalex.org/W2098877474","https://openalex.org/W2098925541","https://openalex.org/W2099860605","https://openalex.org/W2101241669","https://openalex.org/W2116444201","https://openalex.org/W2118457689","https://openalex.org/W2120525070","https://openalex.org/W2128268974","https://openalex.org/W2134083539","https://openalex.org/W2135567333","https://openalex.org/W2136677566","https://openalex.org/W2146858779","https://openalex.org/W2150929043","https://openalex.org/W2155360552","https://openalex.org/W2159803430","https://openalex.org/W2160196038","https://openalex.org/W2168237340","https://openalex.org/W2169736278","https://openalex.org/W2169855821","https://openalex.org/W2998790926","https://openalex.org/W3121232964","https://openalex.org/W3207293120"],"related_works":["https://openalex.org/W2065847993","https://openalex.org/W2806063704","https://openalex.org/W83630804","https://openalex.org/W2889844859","https://openalex.org/W2530870121","https://openalex.org/W1954349970","https://openalex.org/W3175617745","https://openalex.org/W2481927474","https://openalex.org/W2460259941","https://openalex.org/W3007996519"],"abstract_inverted_index":{"Purpose":[0],"The":[1,21,42,119],"purpose":[2],"of":[3,16,46,141,154,157,165,210,233],"this":[4,160,203],"paper":[5,120],"is":[6,24,44],"to":[7,94,101,114,122,135,148,193,196,223],"propose":[8],"a":[9,169,174,234],"framework":[10,23,43],"for":[11,236],"assessing":[12,187,237],"the":[13,29,35,77,82,86,105,109,123,128,150,163,188,208,217,231],"maturity":[14,37,61,155,170,238],"level":[15],"electronic":[17],"government":[18],"(e\u2010government).":[19],"Design/methodology/approach":[20],"conceptual":[22],"based":[25],"on":[26,168,207],"two":[27],"models:":[28],"intellectual":[30],"capital":[31],"(IC)":[32],"management":[33,79,88],"and":[34,56,59,68,81,125,137,152,181,199,227,244,247],"capability":[36],"model":[38,80,111,171,219],"integration":[39],"(CMMI).":[40],"Findings":[41],"composed":[45],"four":[47],"input":[48,106,178,189],"areas":[49,72],"(human":[50],"capital,":[51,53,55],"structural":[52],"relational":[54],"IT":[57],"investment)":[58],"five":[60],"stages":[62],"(web":[63],"presence,":[64],"interaction,":[65],"transaction,":[66],"integration,":[67],"continuous":[69],"improvement).":[70],"These":[71],"are":[73],"assessed":[74],"by":[75,172],"using":[76],"IC":[78,87,211],"CMMI":[83,110,218],"model.":[84],"Employing":[85],"process":[89],"enables":[90,191],"not":[91],"only":[92],"practitioners":[93],"effectively":[95],"manage":[96],"resources,":[97],"but":[98],"also":[99],"auditors":[100],"more":[102],"objectively":[103],"assess":[104,138],"area.":[107],"Using":[108],"allows":[112],"governments":[113,147,240],"conduct":[115,224,242],"process\u2010based":[116],"assessments.":[117],"Originality/value":[118],"contributes":[121],"literature":[124],"practice":[126],"in":[127,212],"following":[129],"ways.":[130],"First,":[131],"it":[132],"outlines":[133],"how":[134,195],"define":[136],"key":[139],"attributes":[140],"e\u2010government":[142,213],"activities.":[143],"It":[144],"can":[145,241],"help":[146],"enhance":[149],"awareness":[151],"understanding":[153],"levels":[156],"e\u2010government.":[158],"Second,":[159],"research":[161],"expands":[162],"scope":[164],"current":[166],"studies":[167],"providing":[173],"balanced":[175],"view":[176],"between":[177],"factors":[179,190],"(resources)":[180],"results":[182],"(maturity":[183],"stages).":[184],"For":[185,201],"practitioners,":[186],"them":[192],"realize":[194],"prioritize":[197],"strategies":[198],"resources.":[200],"academics,":[202],"attempt":[204],"sheds":[205],"light":[206],"concepts":[209],"studies.":[214],"Third,":[215],"considering":[216],"will":[220],"be":[221],"helpful":[222],"an":[225],"objective":[226],"useful":[228],"assessment.":[229],"On":[230],"basis":[232],"matrix":[235],"levels,":[239],"self\u2010assessment":[243],"establish":[245],"stable":[246],"mature":[248],"implementation":[249],"processes.":[250]},"counts_by_year":[{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":7},{"year":2022,"cited_by_count":10},{"year":2021,"cited_by_count":7},{"year":2020,"cited_by_count":11},{"year":2019,"cited_by_count":11},{"year":2018,"cited_by_count":8},{"year":2017,"cited_by_count":6},{"year":2016,"cited_by_count":13},{"year":2015,"cited_by_count":10},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":4}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}