{"id":"https://openalex.org/W1988147339","doi":"https://doi.org/10.1108/10662240110402768","title":"A model for Web\u2010based information systems in e\u2010retailing","display_name":"A model for Web\u2010based information systems in e\u2010retailing","publication_year":2001,"publication_date":"2001-10-01","ids":{"openalex":"https://openalex.org/W1988147339","doi":"https://doi.org/10.1108/10662240110402768","mag":"1988147339"},"language":"en","primary_location":{"id":"doi:10.1108/10662240110402768","is_oa":false,"landing_page_url":"https://doi.org/10.1108/10662240110402768","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5042092603","display_name":"Fang Wang","orcid":"https://orcid.org/0000-0002-7409-0841"},"institutions":[{"id":"https://openalex.org/I98251732","display_name":"McMaster University","ror":"https://ror.org/02fa3aq29","country_code":"CA","type":"education","lineage":["https://openalex.org/I98251732"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Fang Wang","raw_affiliation_strings":["Fang Wang is a PhD candidate at the Michael G. DeGroote School of Business, McMaster University, Hamilton, Ontario, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fang Wang is a PhD candidate at the Michael G. DeGroote School of Business, McMaster University, Hamilton, Ontario, Canada","institution_ids":["https://openalex.org/I98251732"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5020970841","display_name":"Milena Head","orcid":"https://orcid.org/0000-0002-4329-3654"},"institutions":[{"id":"https://openalex.org/I98251732","display_name":"McMaster University","ror":"https://ror.org/02fa3aq29","country_code":"CA","type":"education","lineage":["https://openalex.org/I98251732"]}],"countries":["CA"],"is_corresponding":false,"raw_author_name":"Milena M. Head","raw_affiliation_strings":["Milena M. Head is an Assistant Professor of Information Systems, at the Michael G. DeGroote School of Business, McMaster University, Hamilton, Ontario, Canada"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Milena M. Head is an Assistant Professor of Information Systems, at the Michael G. DeGroote School of Business, McMaster University, Hamilton, Ontario, Canada","institution_ids":["https://openalex.org/I98251732"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.5877,"has_fulltext":false,"cited_by_count":14,"citation_normalized_percentile":{"value":0.95170666,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"11","issue":"4","first_page":"310","last_page":"321"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9968000054359436,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.993399977684021,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9896000027656555,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5698468089103699},{"id":"https://openalex.org/keywords/business-model","display_name":"Business model","score":0.4942064583301544},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.4885011911392212},{"id":"https://openalex.org/keywords/interface","display_name":"Interface (matter)","score":0.44307464361190796},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.41305166482925415},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.33096158504486084},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.32755592465400696},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.2635419964790344},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.17997628450393677},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.16720247268676758}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5698468089103699},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.4942064583301544},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4885011911392212},{"id":"https://openalex.org/C113843644","wikidata":"https://www.wikidata.org/wiki/Q901882","display_name":"Interface (matter)","level":4,"score":0.44307464361190796},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.41305166482925415},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.33096158504486084},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.32755592465400696},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2635419964790344},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.17997628450393677},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16720247268676758},{"id":"https://openalex.org/C157915830","wikidata":"https://www.wikidata.org/wiki/Q2928001","display_name":"Bubble","level":2,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C173608175","wikidata":"https://www.wikidata.org/wiki/Q232661","display_name":"Parallel computing","level":1,"score":0.0},{"id":"https://openalex.org/C129307140","wikidata":"https://www.wikidata.org/wiki/Q6795880","display_name":"Maximum bubble pressure method","level":3,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/10662240110402768","is_oa":false,"landing_page_url":"https://doi.org/10.1108/10662240110402768","pdf_url":null,"source":{"id":"https://openalex.org/S63576417","display_name":"Internet Research","issn_l":"1066-2243","issn":["1066-2243","2054-5657"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Internet Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5400000214576721}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":42,"referenced_works":["https://openalex.org/W120515968","https://openalex.org/W149007361","https://openalex.org/W418541444","https://openalex.org/W1499996768","https://openalex.org/W1542438261","https://openalex.org/W1583706600","https://openalex.org/W1701997457","https://openalex.org/W1876639215","https://openalex.org/W1973235842","https://openalex.org/W1989058609","https://openalex.org/W1996819161","https://openalex.org/W2000988902","https://openalex.org/W2018377928","https://openalex.org/W2024343542","https://openalex.org/W2030775668","https://openalex.org/W2032762560","https://openalex.org/W2048108246","https://openalex.org/W2053447220","https://openalex.org/W2057516773","https://openalex.org/W2058749523","https://openalex.org/W2071497929","https://openalex.org/W2073913939","https://openalex.org/W2074863332","https://openalex.org/W2078475951","https://openalex.org/W2083987536","https://openalex.org/W2096286425","https://openalex.org/W2118562969","https://openalex.org/W2131320416","https://openalex.org/W2147137292","https://openalex.org/W2148506541","https://openalex.org/W2164025126","https://openalex.org/W2312302756","https://openalex.org/W2336811793","https://openalex.org/W2342091124","https://openalex.org/W2897040819","https://openalex.org/W3023580939","https://openalex.org/W4206641421","https://openalex.org/W4244764420","https://openalex.org/W4285719527","https://openalex.org/W6602878411","https://openalex.org/W6634903922","https://openalex.org/W6639548906"],"related_works":["https://openalex.org/W2378005410","https://openalex.org/W2048876619","https://openalex.org/W2170435352","https://openalex.org/W1570606890","https://openalex.org/W365436934","https://openalex.org/W1967797047","https://openalex.org/W1987533665","https://openalex.org/W4232385698","https://openalex.org/W2373609955","https://openalex.org/W145847954"],"abstract_inverted_index":{"Successful":[0],"Web\u2010based":[1],"information":[2],"systems":[3],"(WIS)":[4],"are":[5,84],"critical":[6,41],"for":[7,63,124],"electronic":[8],"retailers":[9],"to":[10,118],"attract":[11],"and":[12,15,19,24,34,38,77,91,112,122],"retain":[13],"consumers":[14],"deliver":[16],"business":[17,86,89],"functions":[18],"strategy.":[20],"However,":[21],"the":[22,40,48],"design":[23,65],"development":[25],"of":[26,43,50,96,106],"a":[27,51,103,116],"WIS":[28,52,64,70,107,120],"may":[29],"include":[30],"many":[31],"business,":[32],"technology":[33],"user":[35],"challenges.":[36],"Understanding":[37],"fulfilling":[39],"requirements":[42,121],"these":[44],"challenges":[45],"will":[46],"determine":[47],"success":[49],"commercial":[53],"application.":[54],"In":[55],"this":[56,72,97],"paper,":[57],"we":[58,99],"present":[59],"an":[60,75],"abstract":[61],"model":[62,73],"in":[66],"e\u2010retailing.":[67],"Unlike":[68],"previous":[69],"research,":[71],"offers":[74],"integrated":[76],"overall":[78],"view,":[79],"where":[80],"four":[81],"interconnected":[82],"layers":[83],"investigated:":[85],"determinants;":[87],"WIS;":[88],"interface;":[90],"users/customers.":[92],"Through":[93],"our":[94],"discussion":[95],"model,":[98],"provide":[100,113],"researchers":[101],"with":[102,115],"better":[104],"understanding":[105],"issues":[108],"requiring":[109],"further":[110],"investigation,":[111],"practitioners":[114],"foundation":[117],"understand":[119],"features":[123],"success.":[125]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-06-11T09:08:48.828518","created_date":"2025-10-10T00:00:00"}