{"id":"https://openalex.org/W1995404870","doi":"https://doi.org/10.1108/09685229510092066","title":"Managing end\u2010user computing","display_name":"Managing end\u2010user computing","publication_year":1995,"publication_date":"1995-08-01","ids":{"openalex":"https://openalex.org/W1995404870","doi":"https://doi.org/10.1108/09685229510092066","mag":"1995404870"},"language":"en","primary_location":{"id":"doi:10.1108/09685229510092066","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09685229510092066","pdf_url":null,"source":{"id":"https://openalex.org/S204075876","display_name":"Information Management & Computer Security","issn_l":"0968-5227","issn":["0968-5227","1758-5805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Management & Computer Security","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5023690250","display_name":"Catherine Ko","orcid":null},"institutions":[{"id":"https://openalex.org/I4210137100","display_name":"KPMG (Australia)","ror":"https://ror.org/04cwh4511","country_code":"AU","type":"company","lineage":["https://openalex.org/I4210135825","https://openalex.org/I4210137100"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Catherine Ko","raw_affiliation_strings":["Consultant at KPMG Nolan, Norton & Co., Melbourne, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Consultant at KPMG Nolan, Norton & Co., Melbourne, Australia","institution_ids":["https://openalex.org/I4210137100"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5111745005","display_name":"Margaret Hurley","orcid":null},"institutions":[{"id":"https://openalex.org/I4210137100","display_name":"KPMG (Australia)","ror":"https://ror.org/04cwh4511","country_code":"AU","type":"company","lineage":["https://openalex.org/I4210135825","https://openalex.org/I4210137100"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Margaret Hurley","raw_affiliation_strings":["Director of Research at KPMG Nolan, Norton & Co., Melbourne, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Director of Research at KPMG Nolan, Norton & Co., Melbourne, Australia","institution_ids":["https://openalex.org/I4210137100"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5023690250"],"corresponding_institution_ids":["https://openalex.org/I4210137100"],"apc_list":null,"apc_paid":null,"fwci":2.8048,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.91508558,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"3","issue":"3","first_page":"3","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11903","display_name":"Private Equity and Venture Capital","score":0.7121999859809875,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11903","display_name":"Private Equity and Venture Capital","score":0.7121999859809875,"subfield":{"id":"https://openalex.org/subfields/1402","display_name":"Accounting"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/end-user","display_name":"End user","score":0.6287970542907715},{"id":"https://openalex.org/keywords/end-user-computing","display_name":"End-user computing","score":0.5991644859313965},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.553416907787323},{"id":"https://openalex.org/keywords/user-group","display_name":"User group","score":0.4871382415294647},{"id":"https://openalex.org/keywords/set","display_name":"Set (abstract data type)","score":0.4558296799659729},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4311668872833252},{"id":"https://openalex.org/keywords/senior-management","display_name":"Senior management","score":0.41649532318115234},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.41563040018081665},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.40024515986442566},{"id":"https://openalex.org/keywords/engineering-management","display_name":"Engineering management","score":0.32700997591018677},{"id":"https://openalex.org/keywords/management","display_name":"Management","score":0.2755591869354248},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.25860708951950073},{"id":"https://openalex.org/keywords/operating-system","display_name":"Operating system","score":0.22307410836219788},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.19887003302574158},{"id":"https://openalex.org/keywords/utility-computing","display_name":"Utility computing","score":0.12104743719100952},{"id":"https://openalex.org/keywords/economics","display_name":"Economics","score":0.08358365297317505},{"id":"https://openalex.org/keywords/cloud-computing","display_name":"Cloud computing","score":0.07861372828483582}],"concepts":[{"id":"https://openalex.org/C91262260","wikidata":"https://www.wikidata.org/wiki/Q528074","display_name":"End user","level":2,"score":0.6287970542907715},{"id":"https://openalex.org/C135642988","wikidata":"https://www.wikidata.org/wiki/Q521737","display_name":"End-user computing","level":5,"score":0.5991644859313965},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.553416907787323},{"id":"https://openalex.org/C3017738328","wikidata":"https://www.wikidata.org/wiki/Q613366","display_name":"User group","level":2,"score":0.4871382415294647},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4558296799659729},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4311668872833252},{"id":"https://openalex.org/C2780257311","wikidata":"https://www.wikidata.org/wiki/Q2563977","display_name":"Senior management","level":2,"score":0.41649532318115234},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.41563040018081665},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.40024515986442566},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.32700997591018677},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.2755591869354248},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.25860708951950073},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.22307410836219788},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.19887003302574158},{"id":"https://openalex.org/C85106507","wikidata":"https://www.wikidata.org/wiki/Q1188445","display_name":"Utility computing","level":4,"score":0.12104743719100952},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.08358365297317505},{"id":"https://openalex.org/C79974875","wikidata":"https://www.wikidata.org/wiki/Q483639","display_name":"Cloud computing","level":2,"score":0.07861372828483582},{"id":"https://openalex.org/C184842701","wikidata":"https://www.wikidata.org/wiki/Q370563","display_name":"Cloud computing security","level":3,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/09685229510092066","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09685229510092066","pdf_url":null,"source":{"id":"https://openalex.org/S204075876","display_name":"Information Management & Computer Security","issn_l":"0968-5227","issn":["0968-5227","1758-5805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Management & Computer Security","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5400000214576721,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W177800163","https://openalex.org/W2463707775","https://openalex.org/W2006585229","https://openalex.org/W2028585187","https://openalex.org/W2793508616","https://openalex.org/W2081335251","https://openalex.org/W22246684","https://openalex.org/W1997099985","https://openalex.org/W2161971250","https://openalex.org/W2123566566"],"abstract_inverted_index":{"This":[0],"is":[1,52,65],"an":[2,24,67],"extract":[3],"from":[4],"a":[5,14],"1994":[6],"report":[7],"prepared":[8],"by":[9,31],"Nolan,":[10,32],"Norton":[11,33],"&":[12,34],"Co.,":[13],"subsidiary":[15],"of":[16,23,62,70],"KPMG":[17],"Information":[18],"Solutions.":[19],"Presents":[20],"the":[21],"results":[22],"end\u2010user":[25,43],"computing":[26,44],"research":[27],"group":[28],"conducted":[29],"annually":[30],"Co.":[35],"in":[36],"Australia.":[37],"The":[38],"major":[39],"findings":[40],"are":[41],"that":[42],"costs":[45],"more":[46],"than":[47],"most":[48],"organizations":[49],"recognize":[50],"and":[51,55],"ineffectively":[53],"supported":[54],"poorly":[56],"planned":[57],"for.":[58],"A":[59],"solid":[60],"set":[61],"management":[63],"metrics":[64],"now":[66],"essential":[68],"part":[69],"any":[71],"business":[72],"manager\u2032s":[73],"tool":[74],"kit.":[75]},"counts_by_year":[{"year":2014,"cited_by_count":1}],"updated_date":"2026-05-21T09:19:25.381259","created_date":"2025-10-10T00:00:00"}