{"id":"https://openalex.org/W2045310175","doi":"https://doi.org/10.1108/09685220510627287","title":"Information systems outsourcing success factors: a review and some results","display_name":"Information systems outsourcing success factors: a review and some results","publication_year":2005,"publication_date":"2005-12-01","ids":{"openalex":"https://openalex.org/W2045310175","doi":"https://doi.org/10.1108/09685220510627287","mag":"2045310175"},"language":"en","primary_location":{"id":"doi:10.1108/09685220510627287","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09685220510627287","pdf_url":null,"source":{"id":"https://openalex.org/S204075876","display_name":"Information Management & Computer Security","issn_l":"0968-5227","issn":["0968-5227","1758-5805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Management &amp; Computer Security","raw_type":"journal-article"},"type":"review","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://rua.ua.es/dspace/bitstream/10045/1599/4/SuccessFactorsIMCS.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"Reyes Gonzalez","orcid":null},"institutions":[{"id":"https://openalex.org/I130194489","display_name":"University of Alicante","ror":"https://ror.org/05t8bcz72","country_code":"ES","type":"education","lineage":["https://openalex.org/I130194489"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Reyes Gonzalez","raw_affiliation_strings":["Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain","(Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain)"],"affiliations":[{"raw_affiliation_string":"Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain","institution_ids":["https://openalex.org/I130194489"]},{"raw_affiliation_string":"(Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain)","institution_ids":["https://openalex.org/I130194489"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5004928721","display_name":"Jos\u00e9 Gasc\u00f3","orcid":"https://orcid.org/0000-0003-2461-7702"},"institutions":[{"id":"https://openalex.org/I130194489","display_name":"University of Alicante","ror":"https://ror.org/05t8bcz72","country_code":"ES","type":"education","lineage":["https://openalex.org/I130194489"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Jose Gasco","raw_affiliation_strings":["Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain","(Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain)"],"affiliations":[{"raw_affiliation_string":"Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain","institution_ids":["https://openalex.org/I130194489"]},{"raw_affiliation_string":"(Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain)","institution_ids":["https://openalex.org/I130194489"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5089744475","display_name":"Juan Llopis","orcid":"https://orcid.org/0000-0001-7685-9901"},"institutions":[{"id":"https://openalex.org/I130194489","display_name":"University of Alicante","ror":"https://ror.org/05t8bcz72","country_code":"ES","type":"education","lineage":["https://openalex.org/I130194489"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Juan Llopis","raw_affiliation_strings":["Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain","(Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain)"],"affiliations":[{"raw_affiliation_string":"Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain","institution_ids":["https://openalex.org/I130194489"]},{"raw_affiliation_string":"(Department of Business Organisation, University of Alicante, Carretera SanVicente\u2010Alicante, Alicante, Spain)","institution_ids":["https://openalex.org/I130194489"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I130194489"],"apc_list":null,"apc_paid":null,"fwci":4.4197,"has_fulltext":true,"cited_by_count":50,"citation_normalized_percentile":{"value":0.9366282,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"13","issue":"5","first_page":"399","last_page":"418"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9478999972343445,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11257","display_name":"Taxation and Compliance Studies","score":0.909600019454956,"subfield":{"id":"https://openalex.org/subfields/2002","display_name":"Economics and Econometrics"},"field":{"id":"https://openalex.org/fields/20","display_name":"Economics, Econometrics and Finance"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/outsourcing","display_name":"Outsourcing","score":0.9285556077957153},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.7341827750205994},{"id":"https://openalex.org/keywords/order","display_name":"Order (exchange)","score":0.5966582894325256},{"id":"https://openalex.org/keywords/knowledge-process-outsourcing","display_name":"Knowledge process outsourcing","score":0.5627062320709229},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.5108677744865417},{"id":"https://openalex.org/keywords/value","display_name":"Value (mathematics)","score":0.4945044219493866},{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.4726782441139221},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.46777811646461487},{"id":"https://openalex.org/keywords/point","display_name":"Point (geometry)","score":0.466762512922287},{"id":"https://openalex.org/keywords/marketing","display_name":"Marketing","score":0.42681777477264404},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.3457353413105011},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.18208056688308716},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.1268104910850525},{"id":"https://openalex.org/keywords/finance","display_name":"Finance","score":0.07851806282997131},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.06855276226997375}],"concepts":[{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.9285556077957153},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7341827750205994},{"id":"https://openalex.org/C182306322","wikidata":"https://www.wikidata.org/wiki/Q1779371","display_name":"Order (exchange)","level":2,"score":0.5966582894325256},{"id":"https://openalex.org/C108474776","wikidata":"https://www.wikidata.org/wiki/Q2917279","display_name":"Knowledge process outsourcing","level":3,"score":0.5627062320709229},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5108677744865417},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4945044219493866},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4726782441139221},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.46777811646461487},{"id":"https://openalex.org/C28719098","wikidata":"https://www.wikidata.org/wiki/Q44946","display_name":"Point (geometry)","level":2,"score":0.466762512922287},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.42681777477264404},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3457353413105011},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18208056688308716},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.1268104910850525},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.07851806282997131},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.06855276226997375},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/09685220510627287","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09685220510627287","pdf_url":null,"source":{"id":"https://openalex.org/S204075876","display_name":"Information Management & Computer Security","issn_l":"0968-5227","issn":["0968-5227","1758-5805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Management &amp; Computer Security","raw_type":"journal-article"},{"id":"pmh:oai:rua.ua.es:10045/1599","is_oa":true,"landing_page_url":"http://hdl.handle.net/10045/1599","pdf_url":"http://rua.ua.es/dspace/bitstream/10045/1599/4/SuccessFactorsIMCS.pdf","source":{"id":"https://openalex.org/S4306400975","display_name":"RUA, Repositorio Institucional de la Universidad de Alicante (Universidad de Alicante)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I130194489","host_organization_name":"University of Alicante","host_organization_lineage":["https://openalex.org/I130194489"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:rua.ua.es:10045/1599","is_oa":true,"landing_page_url":"http://hdl.handle.net/10045/1599","pdf_url":"http://rua.ua.es/dspace/bitstream/10045/1599/4/SuccessFactorsIMCS.pdf","source":{"id":"https://openalex.org/S4306400975","display_name":"RUA, Repositorio Institucional de la Universidad de Alicante (Universidad de Alicante)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I130194489","host_organization_name":"University of Alicante","host_organization_lineage":["https://openalex.org/I130194489"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.4699999988079071,"id":"https://metadata.un.org/sdg/9"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W2045310175.pdf","grobid_xml":"https://content.openalex.org/works/W2045310175.grobid-xml"},"referenced_works_count":87,"referenced_works":["https://openalex.org/W8696911","https://openalex.org/W48092728","https://openalex.org/W52379018","https://openalex.org/W69190919","https://openalex.org/W1490541530","https://openalex.org/W1498806680","https://openalex.org/W1516798127","https://openalex.org/W1519913602","https://openalex.org/W1526421749","https://openalex.org/W1532788689","https://openalex.org/W1539813294","https://openalex.org/W1548829586","https://openalex.org/W1549472903","https://openalex.org/W1560767963","https://openalex.org/W1562922706","https://openalex.org/W1578561991","https://openalex.org/W1602925710","https://openalex.org/W1605123443","https://openalex.org/W1672240586","https://openalex.org/W1808075813","https://openalex.org/W1964338855","https://openalex.org/W1964871714","https://openalex.org/W1968445051","https://openalex.org/W1970971585","https://openalex.org/W1976297943","https://openalex.org/W1976549461","https://openalex.org/W1978152258","https://openalex.org/W1979296713","https://openalex.org/W1986051532","https://openalex.org/W1995257029","https://openalex.org/W1995415491","https://openalex.org/W1997260549","https://openalex.org/W1997598878","https://openalex.org/W1997612015","https://openalex.org/W1998120983","https://openalex.org/W1998977005","https://openalex.org/W1999059195","https://openalex.org/W2004828832","https://openalex.org/W2006980358","https://openalex.org/W2008144552","https://openalex.org/W2013105103","https://openalex.org/W2013662467","https://openalex.org/W2018641481","https://openalex.org/W2020324556","https://openalex.org/W2020467863","https://openalex.org/W2024283753","https://openalex.org/W2027729020","https://openalex.org/W2028230650","https://openalex.org/W2032048465","https://openalex.org/W2034352971","https://openalex.org/W2035451011","https://openalex.org/W2035944549","https://openalex.org/W2042177126","https://openalex.org/W2047746334","https://openalex.org/W2049733767","https://openalex.org/W2061237612","https://openalex.org/W2064118856","https://openalex.org/W2072144776","https://openalex.org/W2074661206","https://openalex.org/W2075984143","https://openalex.org/W2077795331","https://openalex.org/W2078094607","https://openalex.org/W2082970469","https://openalex.org/W2089605144","https://openalex.org/W2090364983","https://openalex.org/W2096681460","https://openalex.org/W2112511770","https://openalex.org/W2116396791","https://openalex.org/W2117562430","https://openalex.org/W2125504037","https://openalex.org/W2133044676","https://openalex.org/W2154524380","https://openalex.org/W2155816400","https://openalex.org/W2171378329","https://openalex.org/W2181627139","https://openalex.org/W2236920408","https://openalex.org/W2284379884","https://openalex.org/W2593096708","https://openalex.org/W4240729743","https://openalex.org/W4243993620","https://openalex.org/W4247825318","https://openalex.org/W4249446475","https://openalex.org/W6602808132","https://openalex.org/W6632200450","https://openalex.org/W6632554369","https://openalex.org/W6632884791","https://openalex.org/W6645125002"],"related_works":["https://openalex.org/W2475401134","https://openalex.org/W1809834329","https://openalex.org/W1502457977","https://openalex.org/W2383281812","https://openalex.org/W2126586138","https://openalex.org/W3165372770","https://openalex.org/W2387403275","https://openalex.org/W4231442624","https://openalex.org/W1971624849","https://openalex.org/W1511535910"],"abstract_inverted_index":{"Purpose":[0],"This":[1],"paper":[2],"aims":[3],"to":[4],"offer":[5],"the":[6,62,69,73,85,92,99,107],"results":[7],"of":[8,23,60,65,77,95,106],"a":[9,20,34,42],"survey":[10,22],"about":[11],"information":[12],"systems":[13],"(IS)":[14],"outsourcing.":[15,82],"Design/methodology/approach":[16],"The":[17,48],"methodology":[18],"is":[19,33,79],"questionnaire":[21],"357":[24],"IS":[25,31],"managers":[26],"in":[27,45,58],"Spanish":[28,55],"firms.":[29],"Findings":[30],"outsourcing":[32,50,88],"widespread":[35],"activity":[36],"that":[37],"has":[38],"been":[39],"growing":[40],"on":[41],"worldwide":[43],"basis":[44],"recent":[46],"years.":[47],"main":[49],"success":[51,89],"factors":[52,90],"for":[53,110],"large":[54],"firms":[56],"are,":[57],"order":[59],"priority,":[61],"provider's":[63],"understanding":[64],"clients'":[66],"objectives,":[67],"choosing":[68],"right":[70],"provider,":[71],"and":[72,97],"client's":[74],"clear":[75],"idea":[76],"what":[78],"sought":[80],"through":[81],"Originality/value":[83],"Identifies":[84],"most":[86],"important":[87],"from":[91],"client":[93],"point":[94],"view":[96],"present":[98],"relationships":[100],"they":[101],"have":[102],"with":[103],"certain":[104],"characteristics":[105],"firm":[108],"like,":[109],"instance,":[111],"its":[112],"size.":[113]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":5},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":1}],"updated_date":"2026-04-21T08:09:41.155169","created_date":"2016-06-24T00:00:00"}
