{"id":"https://openalex.org/W2011035942","doi":"https://doi.org/10.1108/09685220310500126","title":"Decision support through knowledge management: the role of the artificial intelligence","display_name":"Decision support through knowledge management: the role of the artificial intelligence","publication_year":2003,"publication_date":"2003-11-11","ids":{"openalex":"https://openalex.org/W2011035942","doi":"https://doi.org/10.1108/09685220310500126","mag":"2011035942"},"language":"en","primary_location":{"id":"doi:10.1108/09685220310500126","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09685220310500126","pdf_url":null,"source":{"id":"https://openalex.org/S204075876","display_name":"Information Management & Computer Security","issn_l":"0968-5227","issn":["0968-5227","1758-5805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Management &amp; Computer Security","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://doi.org/10.1108/09685220310500126","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5111590670","display_name":"Kostas Metaxiotis","orcid":null},"institutions":[{"id":"https://openalex.org/I4210144519","display_name":"Institute of Communication and Computer Systems","ror":"https://ror.org/0483fn738","country_code":"GR","type":"nonprofit","lineage":["https://openalex.org/I4210144519"]},{"id":"https://openalex.org/I174458059","display_name":"National Technical University of Athens","ror":"https://ror.org/03cx6bg69","country_code":"GR","type":"education","lineage":["https://openalex.org/I174458059"]}],"countries":["GR"],"is_corresponding":true,"raw_author_name":"Kostas Metaxiotis","raw_affiliation_strings":["National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece","(National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece)"],"affiliations":[{"raw_affiliation_string":"National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece","institution_ids":["https://openalex.org/I174458059","https://openalex.org/I4210144519"]},{"raw_affiliation_string":"(National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece)","institution_ids":["https://openalex.org/I174458059"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5111435667","display_name":"Kostas Ergazakis","orcid":null},"institutions":[{"id":"https://openalex.org/I174458059","display_name":"National Technical University of Athens","ror":"https://ror.org/03cx6bg69","country_code":"GR","type":"education","lineage":["https://openalex.org/I174458059"]},{"id":"https://openalex.org/I4210144519","display_name":"Institute of Communication and Computer Systems","ror":"https://ror.org/0483fn738","country_code":"GR","type":"nonprofit","lineage":["https://openalex.org/I4210144519"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Kostas Ergazakis","raw_affiliation_strings":["National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece","Institute of Communications & Computer Systems, National Technical University of Athens, Zografou 15773, Athens, Greece#TAB#"],"affiliations":[{"raw_affiliation_string":"National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece","institution_ids":["https://openalex.org/I174458059","https://openalex.org/I4210144519"]},{"raw_affiliation_string":"Institute of Communications & Computer Systems, National Technical University of Athens, Zografou 15773, Athens, Greece#TAB#","institution_ids":["https://openalex.org/I174458059"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5051048595","display_name":"Emannuel Samouilidis","orcid":null},"institutions":[{"id":"https://openalex.org/I4210144519","display_name":"Institute of Communication and Computer Systems","ror":"https://ror.org/0483fn738","country_code":"GR","type":"nonprofit","lineage":["https://openalex.org/I4210144519"]},{"id":"https://openalex.org/I174458059","display_name":"National Technical University of Athens","ror":"https://ror.org/03cx6bg69","country_code":"GR","type":"education","lineage":["https://openalex.org/I174458059"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"Emannuel Samouilidis","raw_affiliation_strings":["National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece","Institute of Communications & Computer Systems, National Technical University of Athens, Zografou 15773, Athens, Greece#TAB#"],"affiliations":[{"raw_affiliation_string":"National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece","institution_ids":["https://openalex.org/I174458059","https://openalex.org/I4210144519"]},{"raw_affiliation_string":"Institute of Communications & Computer Systems, National Technical University of Athens, Zografou 15773, Athens, Greece#TAB#","institution_ids":["https://openalex.org/I174458059"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5113725247","display_name":"John Psarras","orcid":"https://orcid.org/0000-0002-3104-9144"},"institutions":[{"id":"https://openalex.org/I174458059","display_name":"National Technical University of Athens","ror":"https://ror.org/03cx6bg69","country_code":"GR","type":"education","lineage":["https://openalex.org/I174458059"]},{"id":"https://openalex.org/I4210144519","display_name":"Institute of Communication and Computer Systems","ror":"https://ror.org/0483fn738","country_code":"GR","type":"nonprofit","lineage":["https://openalex.org/I4210144519"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"John Psarras","raw_affiliation_strings":["National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece","Institute of Communications & Computer Systems, National Technical University of Athens, Zografou 15773, Athens, Greece#TAB#"],"affiliations":[{"raw_affiliation_string":"National Technical University of Athens, Institute of Communications & Computer Systems, Zografou, Athens, Greece","institution_ids":["https://openalex.org/I174458059","https://openalex.org/I4210144519"]},{"raw_affiliation_string":"Institute of Communications & Computer Systems, National Technical University of Athens, Zografou 15773, Athens, Greece#TAB#","institution_ids":["https://openalex.org/I174458059"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5111590670"],"corresponding_institution_ids":["https://openalex.org/I174458059","https://openalex.org/I4210144519"],"apc_list":null,"apc_paid":null,"fwci":0.4684,"has_fulltext":false,"cited_by_count":71,"citation_normalized_percentile":{"value":0.70736955,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"11","issue":"5","first_page":"216","last_page":"221"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11891","display_name":"Big Data and Business Intelligence","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13204","display_name":"Competitive and Knowledge Intelligence","score":0.9458000063896179,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12805","display_name":"Cognitive Science and Mapping","score":0.9083999991416931,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6976837515830994},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"Decision support system","score":0.6669256687164307},{"id":"https://openalex.org/keywords/interdependence","display_name":"Interdependence","score":0.6387650966644287},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5914015769958496},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.556509256362915},{"id":"https://openalex.org/keywords/field","display_name":"Field (mathematics)","score":0.5389178395271301},{"id":"https://openalex.org/keywords/government","display_name":"Government (linguistics)","score":0.46446484327316284},{"id":"https://openalex.org/keywords/intelligent-decision-support-system","display_name":"Intelligent decision support system","score":0.43810075521469116},{"id":"https://openalex.org/keywords/key","display_name":"Key (lock)","score":0.4339095652103424},{"id":"https://openalex.org/keywords/marketing-and-artificial-intelligence","display_name":"Marketing and artificial intelligence","score":0.41253918409347534},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.342305064201355},{"id":"https://openalex.org/keywords/artificial-intelligence","display_name":"Artificial intelligence","score":0.2637943923473358},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.13411632180213928}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6976837515830994},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.6669256687164307},{"id":"https://openalex.org/C185874996","wikidata":"https://www.wikidata.org/wiki/Q269699","display_name":"Interdependence","level":2,"score":0.6387650966644287},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5914015769958496},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.556509256362915},{"id":"https://openalex.org/C9652623","wikidata":"https://www.wikidata.org/wiki/Q190109","display_name":"Field (mathematics)","level":2,"score":0.5389178395271301},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.46446484327316284},{"id":"https://openalex.org/C56397880","wikidata":"https://www.wikidata.org/wiki/Q6044094","display_name":"Intelligent decision support system","level":2,"score":0.43810075521469116},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4339095652103424},{"id":"https://openalex.org/C44464901","wikidata":"https://www.wikidata.org/wiki/Q6770893","display_name":"Marketing and artificial intelligence","level":3,"score":0.41253918409347534},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.342305064201355},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.2637943923473358},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13411632180213928},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/09685220310500126","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09685220310500126","pdf_url":null,"source":{"id":"https://openalex.org/S204075876","display_name":"Information Management & Computer Security","issn_l":"0968-5227","issn":["0968-5227","1758-5805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Management &amp; Computer Security","raw_type":"journal-article"},{"id":"pmh:oai:dspace.lib.ntua.gr:123456789/15212","is_oa":true,"landing_page_url":"http://doi.org/10.1108/09685220310500126","pdf_url":null,"source":{"id":"https://openalex.org/S4377196837","display_name":"DSpace - NTUA (National Technical University of Athens)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I174458059","host_organization_name":"National Technical University of Athens","host_organization_lineage":["https://openalex.org/I174458059"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information Management and Computer Security","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:dspace.lib.ntua.gr:123456789/15212","is_oa":true,"landing_page_url":"http://doi.org/10.1108/09685220310500126","pdf_url":null,"source":{"id":"https://openalex.org/S4377196837","display_name":"DSpace - NTUA (National Technical University of Athens)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"host_organization":"https://openalex.org/I174458059","host_organization_name":"National Technical University of Athens","host_organization_lineage":["https://openalex.org/I174458059"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Information Management and Computer Security","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","display_name":"Peace, Justice and strong institutions","score":0.49000000953674316}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W51796616","https://openalex.org/W639236033","https://openalex.org/W1493775511","https://openalex.org/W1495419098","https://openalex.org/W1531479931","https://openalex.org/W1536243131","https://openalex.org/W1564593199","https://openalex.org/W1575571691","https://openalex.org/W1585409249","https://openalex.org/W1586335931","https://openalex.org/W1595684744","https://openalex.org/W1597095009","https://openalex.org/W1608292140","https://openalex.org/W1966086254","https://openalex.org/W1970909158","https://openalex.org/W1981348188","https://openalex.org/W1986225605","https://openalex.org/W2011168493","https://openalex.org/W2025003502","https://openalex.org/W2026951372","https://openalex.org/W2027956553","https://openalex.org/W2039941479","https://openalex.org/W2053836292","https://openalex.org/W2067344815","https://openalex.org/W2069038051","https://openalex.org/W2074380803","https://openalex.org/W2074732467","https://openalex.org/W2124776405","https://openalex.org/W2132454116","https://openalex.org/W2145230620","https://openalex.org/W2153669207","https://openalex.org/W2154496702","https://openalex.org/W2156103524","https://openalex.org/W2337943391","https://openalex.org/W2750176725","https://openalex.org/W3121156733","https://openalex.org/W6629779538","https://openalex.org/W6682778170"],"related_works":["https://openalex.org/W4380608672","https://openalex.org/W2948768737","https://openalex.org/W1595853162","https://openalex.org/W2375005546","https://openalex.org/W1837558564","https://openalex.org/W1877089250","https://openalex.org/W2097144789","https://openalex.org/W4281657379","https://openalex.org/W41413852","https://openalex.org/W2011035942"],"abstract_inverted_index":{"Knowledge":[0],"management":[1,72],"(KM)":[2],"has":[3],"recently":[4],"received":[5],"considerable":[6],"attention":[7],"in":[8,32,49,52,111],"the":[9,53,57,76,102,105,118,130,133],"computer":[10],"information":[11],"systems":[12],"community":[13],"and":[14,22,26,46,73,99,104,121,124],"is":[15,79],"continuously":[16],"gaining":[17],"interest":[18],"by":[19],"industry,":[20],"enterprises":[21],"government.":[23],"Decision":[24],"support":[25,117,137],"KM":[27,119],"processes":[28],"are":[29],"interdependent":[30],"activities":[31],"many":[33],"organizations.":[34],"In":[35,83],"all":[36],"cases,":[37],"decision":[38,77,136],"makers":[39],"always":[40],"combine":[41],"different":[42],"types":[43],"of":[44,56,70,92,107,113,132],"data":[45],"knowledge":[47,71,95],"available":[48],"various":[50],"forms":[51],"organization.":[54],"One":[55],"key":[58],"\u2013":[59,63],"but":[60],"also":[61],"criticized":[62],"building":[64],"blocks":[65],"for":[66],"advancing":[67],"this":[68,84,86],"field":[69],"consequently":[74],"supporting":[75],"making":[78],"artificial":[80],"intelligence":[81],"(AI).":[82],"framework,":[85],"paper":[87],"aims":[88],"to":[89,116],"improve":[90],"understanding":[91],"AI":[93,109],"towards":[94],"management.":[96],"It":[97],"examines":[98],"discusses":[100],"both":[101],"potential":[103],"limitations":[106],"basic":[108],"technologies":[110],"terms":[112],"their":[114],"capability":[115],"process":[120],"shares":[122],"thoughts":[123],"estimations":[125],"on":[126,129],"further":[127],"research":[128],"development":[131],"next":[134],"generation":[135],"environments.":[138]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":13},{"year":2024,"cited_by_count":5},{"year":2023,"cited_by_count":8},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":4},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":3},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-03-20T23:20:44.827607","created_date":"2025-10-10T00:00:00"}
