{"id":"https://openalex.org/W2142990498","doi":"https://doi.org/10.1108/09685220110400327","title":"Revisiting public information management for effective e\u2010government services","display_name":"Revisiting public information management for effective e\u2010government services","publication_year":2001,"publication_date":"2001-10-01","ids":{"openalex":"https://openalex.org/W2142990498","doi":"https://doi.org/10.1108/09685220110400327","mag":"2142990498"},"language":"en","primary_location":{"id":"doi:10.1108/09685220110400327","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09685220110400327","pdf_url":null,"source":{"id":"https://openalex.org/S204075876","display_name":"Information Management & Computer Security","issn_l":"0968-5227","issn":["0968-5227","1758-5805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Management & Computer Security","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5032077042","display_name":"Dimitrios Stamoulis","orcid":"https://orcid.org/0000-0003-1682-9350"},"institutions":[{"id":"https://openalex.org/I200777214","display_name":"National and Kapodistrian University of Athens","ror":"https://ror.org/04gnjpq42","country_code":"GR","type":"education","lineage":["https://openalex.org/I200777214"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"D. Stamoulis","raw_affiliation_strings":["Department of Informatics and Telecommunications, National and Kapodistrian University of Athens, Athens, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Informatics and Telecommunications, National and Kapodistrian University of Athens, Athens, Greece","institution_ids":["https://openalex.org/I200777214"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013453462","display_name":"Dimitris Gouscos","orcid":"https://orcid.org/0000-0001-9252-8686"},"institutions":[{"id":"https://openalex.org/I4210112574","display_name":"Ministry of Finance","ror":"https://ror.org/028mx4j81","country_code":"GR","type":"government","lineage":["https://openalex.org/I4210112574"]},{"id":"https://openalex.org/I98805295","display_name":"University of the Aegean","ror":"https://ror.org/03zsp3p94","country_code":"GR","type":"education","lineage":["https://openalex.org/I98805295"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"D. Gouscos","raw_affiliation_strings":["General Secretariat for Information Systems, Greek Ministry of Finance Information and Communication Systems Department, University of the Aegean, Athens, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"General Secretariat for Information Systems, Greek Ministry of Finance Information and Communication Systems Department, University of the Aegean, Athens, Greece","institution_ids":["https://openalex.org/I4210112574","https://openalex.org/I98805295"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010773683","display_name":"Panagiotis Georgiadis","orcid":"https://orcid.org/0000-0003-4889-1095"},"institutions":[{"id":"https://openalex.org/I200777214","display_name":"National and Kapodistrian University of Athens","ror":"https://ror.org/04gnjpq42","country_code":"GR","type":"education","lineage":["https://openalex.org/I200777214"]},{"id":"https://openalex.org/I4210112574","display_name":"Ministry of Finance","ror":"https://ror.org/028mx4j81","country_code":"GR","type":"government","lineage":["https://openalex.org/I4210112574"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"P. Georgiadis","raw_affiliation_strings":["Secretary General for Information Systems, Greek Ministry of Finance, Department of Informatics and Telecommunications, National and Kapodistrian University of Athens, Athens, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Secretary General for Information Systems, Greek Ministry of Finance, Department of Informatics and Telecommunications, National and Kapodistrian University of Athens, Athens, Greece","institution_ids":["https://openalex.org/I200777214","https://openalex.org/I4210112574"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5041969110","display_name":"Drakoulis Martakos","orcid":null},"institutions":[{"id":"https://openalex.org/I200777214","display_name":"National and Kapodistrian University of Athens","ror":"https://ror.org/04gnjpq42","country_code":"GR","type":"education","lineage":["https://openalex.org/I200777214"]}],"countries":["GR"],"is_corresponding":false,"raw_author_name":"D. Martakos","raw_affiliation_strings":["Department of Informatics and Telecommunications, National and Kapodistrian University of Athens, Athens, Greece"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Informatics and Telecommunications, National and Kapodistrian University of Athens, Athens, Greece","institution_ids":["https://openalex.org/I200777214"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":13.054,"has_fulltext":false,"cited_by_count":91,"citation_normalized_percentile":{"value":0.98224006,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"9","issue":"4","first_page":"146","last_page":"153"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10953","display_name":"E-Government and Public Services","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9362999796867371,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-system","display_name":"Information system","score":0.5490019917488098},{"id":"https://openalex.org/keywords/leverage","display_name":"Leverage (statistics)","score":0.5365526676177979},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.516664981842041},{"id":"https://openalex.org/keywords/information-technology","display_name":"Information technology","score":0.4769954979419708},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.4648721516132355},{"id":"https://openalex.org/keywords/work","display_name":"Work (physics)","score":0.4222773313522339},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.40621036291122437},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.31410127878189087},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.1344209909439087}],"concepts":[{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.5490019917488098},{"id":"https://openalex.org/C153083717","wikidata":"https://www.wikidata.org/wiki/Q6535263","display_name":"Leverage (statistics)","level":2,"score":0.5365526676177979},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.516664981842041},{"id":"https://openalex.org/C121017731","wikidata":"https://www.wikidata.org/wiki/Q11661","display_name":"Information technology","level":2,"score":0.4769954979419708},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4648721516132355},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.4222773313522339},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.40621036291122437},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.31410127878189087},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1344209909439087},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/09685220110400327","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09685220110400327","pdf_url":null,"source":{"id":"https://openalex.org/S204075876","display_name":"Information Management & Computer Security","issn_l":"0968-5227","issn":["0968-5227","1758-5805"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Management & Computer Security","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":15,"referenced_works":["https://openalex.org/W646359236","https://openalex.org/W786517018","https://openalex.org/W1479719599","https://openalex.org/W1550954416","https://openalex.org/W1551683767","https://openalex.org/W1581353862","https://openalex.org/W2017790650","https://openalex.org/W2054275783","https://openalex.org/W2141946712","https://openalex.org/W2153219059","https://openalex.org/W2489725916","https://openalex.org/W2503075533","https://openalex.org/W4237328414","https://openalex.org/W4251385412","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2787993192","https://openalex.org/W2158269427","https://openalex.org/W2275805942","https://openalex.org/W4381280689","https://openalex.org/W3033859939","https://openalex.org/W2847365777","https://openalex.org/W2355048207","https://openalex.org/W2184817066","https://openalex.org/W2086472688","https://openalex.org/W2958142594"],"abstract_inverted_index":{"Governments":[0],"are":[1],"employing":[2],"modern":[3],"information":[4,81,121],"and":[5,15,33,58,76],"communication":[6],"technologies":[7],"to":[8,45,93],"serve":[9,53],"society":[10],"better.":[11],"Raising":[12],"the":[13,89,99,118],"effectiveness":[14],"quality":[16],"of":[17,25,88,98,102,113,120],"government":[18],"services":[19],"is":[20,71,117],"not":[21],"only":[22],"a":[23,38,50],"matter":[24],"new":[26,79],"technologies;":[27],"it":[28],"also":[29],"involves":[30],"clear":[31],"vision":[32],"objectives":[34],"as":[35,37],"well":[36],"sound":[39],"business":[40,108],"strategy.":[41],"Information":[42],"systems":[43,122],"need":[44],"support":[46],"internal":[47],"work":[48,70],"within":[49],"government\u2019s":[51],"boundaries,":[52],"customers":[54],"through":[55],"digital":[56,60],"interfaces":[57],"leverage":[59],"relationships":[61],"among":[62],"social":[63],"partners.":[64],"To":[65],"implement":[66],"such":[67],"systems,":[68],"preparatory":[69],"required":[72],"in":[73],"both":[74],"organization":[75],"technology.":[77],"A":[78,110],"public":[80],"management":[82],"philosophy":[83],"underlies":[84],"this":[85],"significant":[86],"revamping":[87],"value":[90],"propositions":[91],"made":[92],"customers.":[94],"The":[95],"ongoing":[96],"enrichment":[97],"Greek":[100],"Ministry\u2019s":[101],"Finance":[103],"e\u2010services":[104],"follows":[105],"an":[106],"ICDT\u2010like":[107],"logic.":[109],"key":[111],"factor":[112],"all":[114],"these":[115],"advances":[116],"re\u2010orientation":[119],"for":[123],"customer\u2010centric":[124],"service.":[125]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":7},{"year":2012,"cited_by_count":12}],"updated_date":"2026-07-22T07:51:19.307946","created_date":"2025-10-10T00:00:00"}