{"id":"https://openalex.org/W2025677703","doi":"https://doi.org/10.1108/09593841211204326","title":"The negotiation and selection of horizontal mechanisms to support post\u2010implementation ERP organizations","display_name":"The negotiation and selection of horizontal mechanisms to support post\u2010implementation ERP organizations","publication_year":2012,"publication_date":"2012-02-24","ids":{"openalex":"https://openalex.org/W2025677703","doi":"https://doi.org/10.1108/09593841211204326","mag":"2025677703"},"language":"en","primary_location":{"id":"doi:10.1108/09593841211204326","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09593841211204326","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014968002","display_name":"Kevin P. Gallagher","orcid":null},"institutions":[{"id":"https://openalex.org/I168416876","display_name":"Northern Kentucky University","ror":"https://ror.org/01k44g025","country_code":"US","type":"education","lineage":["https://openalex.org/I168416876"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kevin P. Gallagher","raw_affiliation_strings":["College of Informatics, Northern Kentucky University, Highland Heights, Kentucky, USA","(College of Informatics, Northern Kentucky University, Highland Heights, Kentucky, USA)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Informatics, Northern Kentucky University, Highland Heights, Kentucky, USA","institution_ids":["https://openalex.org/I168416876"]},{"raw_affiliation_string":"(College of Informatics, Northern Kentucky University, Highland Heights, Kentucky, USA)","institution_ids":["https://openalex.org/I168416876"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5109382324","display_name":"James L. Worrell","orcid":null},"institutions":[{"id":"https://openalex.org/I32389192","display_name":"University of Alabama at Birmingham","ror":"https://ror.org/008s83205","country_code":"US","type":"education","lineage":["https://openalex.org/I32389192"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"James L. \u201cJamey\u201d Worrell","raw_affiliation_strings":["School of Business, University of Alabama Birmingham, Birmingham, Alabama, USA","(School of Business, University of Alabama Birmingham, Birmingham, Alabama, USA)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Business, University of Alabama Birmingham, Birmingham, Alabama, USA","institution_ids":["https://openalex.org/I32389192"]},{"raw_affiliation_string":"(School of Business, University of Alabama Birmingham, Birmingham, Alabama, USA)","institution_ids":["https://openalex.org/I32389192"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5056692074","display_name":"Robert M. Mason","orcid":"https://orcid.org/0000-0001-8055-9936"},"institutions":[{"id":"https://openalex.org/I201448701","display_name":"University of Washington","ror":"https://ror.org/00cvxb145","country_code":"US","type":"education","lineage":["https://openalex.org/I201448701"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Robert M. Mason","raw_affiliation_strings":["The Information School, University of Washington, Seattle, Washington, USA","(The Information School, University of Washington, Seattle, Washington, USA)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"The Information School, University of Washington, Seattle, Washington, USA","institution_ids":["https://openalex.org/I201448701"]},{"raw_affiliation_string":"(The Information School, University of Washington, Seattle, Washington, USA)","institution_ids":["https://openalex.org/I201448701"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":3,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.0792,"has_fulltext":false,"cited_by_count":28,"citation_normalized_percentile":{"value":0.94871006,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"25","issue":"1","first_page":"4","last_page":"30"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9958999752998352,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9908000230789185,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/implementation","display_name":"Implementation","score":0.7454649209976196},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6719193458557129},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.607758641242981},{"id":"https://openalex.org/keywords/negotiation","display_name":"Negotiation","score":0.5630422234535217},{"id":"https://openalex.org/keywords/context","display_name":"Context (archaeology)","score":0.5626076459884644},{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.5022807121276855},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.498333215713501},{"id":"https://openalex.org/keywords/situated","display_name":"Situated","score":0.43470945954322815},{"id":"https://openalex.org/keywords/thematic-analysis","display_name":"Thematic analysis","score":0.4239542782306671},{"id":"https://openalex.org/keywords/decision-support-system","display_name":"Decision support system","score":0.41398999094963074},{"id":"https://openalex.org/keywords/business","display_name":"Business","score":0.3752598762512207},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.37028768658638},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.26633507013320923}],"concepts":[{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.7454649209976196},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6719193458557129},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.607758641242981},{"id":"https://openalex.org/C199776023","wikidata":"https://www.wikidata.org/wiki/Q202875","display_name":"Negotiation","level":2,"score":0.5630422234535217},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5626076459884644},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.5022807121276855},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.498333215713501},{"id":"https://openalex.org/C132829578","wikidata":"https://www.wikidata.org/wiki/Q581151","display_name":"Situated","level":2,"score":0.43470945954322815},{"id":"https://openalex.org/C74196892","wikidata":"https://www.wikidata.org/wiki/Q7781188","display_name":"Thematic analysis","level":3,"score":0.4239542782306671},{"id":"https://openalex.org/C107327155","wikidata":"https://www.wikidata.org/wiki/Q330268","display_name":"Decision support system","level":2,"score":0.41398999094963074},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3752598762512207},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.37028768658638},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.26633507013320923},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/09593841211204326","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09593841211204326","pdf_url":null,"source":{"id":"https://openalex.org/S185256354","display_name":"Information Technology and People","issn_l":"0959-3845","issn":["0959-3845","1758-5813"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Information Technology &amp; People","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","score":0.4099999964237213,"id":"https://metadata.un.org/sdg/8"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":61,"referenced_works":["https://openalex.org/W58531311","https://openalex.org/W1494802451","https://openalex.org/W1496112752","https://openalex.org/W1506150625","https://openalex.org/W1509283903","https://openalex.org/W1521434585","https://openalex.org/W1521870617","https://openalex.org/W1524237663","https://openalex.org/W1539089137","https://openalex.org/W1540218191","https://openalex.org/W1563631419","https://openalex.org/W1583120786","https://openalex.org/W1587903092","https://openalex.org/W1951008065","https://openalex.org/W1965077518","https://openalex.org/W1972918690","https://openalex.org/W1999893321","https://openalex.org/W2003119263","https://openalex.org/W2013191993","https://openalex.org/W2014386950","https://openalex.org/W2016855084","https://openalex.org/W2021999573","https://openalex.org/W2030536289","https://openalex.org/W2032206492","https://openalex.org/W2033164238","https://openalex.org/W2034339870","https://openalex.org/W2038348940","https://openalex.org/W2042619154","https://openalex.org/W2054382415","https://openalex.org/W2057354189","https://openalex.org/W2059557122","https://openalex.org/W2067553466","https://openalex.org/W2074913925","https://openalex.org/W2088248295","https://openalex.org/W2091949669","https://openalex.org/W2101419153","https://openalex.org/W2105222934","https://openalex.org/W2105555104","https://openalex.org/W2107845949","https://openalex.org/W2114854989","https://openalex.org/W2122593986","https://openalex.org/W2127092470","https://openalex.org/W2128763599","https://openalex.org/W2134477002","https://openalex.org/W2139067007","https://openalex.org/W2139797712","https://openalex.org/W2141951329","https://openalex.org/W2142464495","https://openalex.org/W2168814736","https://openalex.org/W2170020138","https://openalex.org/W2170021374","https://openalex.org/W2582377764","https://openalex.org/W2810865768","https://openalex.org/W2902296395","https://openalex.org/W3122405589","https://openalex.org/W3142038433","https://openalex.org/W4239509145","https://openalex.org/W4240150052","https://openalex.org/W4245246458","https://openalex.org/W4249179562","https://openalex.org/W6631327592"],"related_works":["https://openalex.org/W2128452211","https://openalex.org/W148087429","https://openalex.org/W2091534877","https://openalex.org/W2964194496","https://openalex.org/W2123973141","https://openalex.org/W2182053441","https://openalex.org/W4235850537","https://openalex.org/W2725068484","https://openalex.org/W4252321300","https://openalex.org/W2077957590"],"abstract_inverted_index":{"Purpose":[0],"For":[1],"an":[2,10],"organization":[3],"to":[4,37,60,99,109,120,214,268,278,292,305],"realize":[5],"the":[6,44,57,62,65,111,135,154,161,188,192,199,203,208,223,229,250,272,280,284,301,313],"intended":[7],"benefits":[8],"of":[9,40,64,67,131,178,202,210,274,286,315],"enternprise":[11],"resource":[12],"planning":[13],"(ERP)":[14],"investment,":[15],"it":[16,27,158],"must":[17,28],"integrate":[18],"both":[19,141],"technical":[20],"expertise":[21],"and":[22,26,51,75,116,143,219,222,261,300],"functional":[23,48,215],"area":[24],"knowledge,":[25],"have":[29,100],"continuing":[30,262],"support":[31,46,69,74,162,180,242,252,287],"after":[32,52,144],"implementation.":[33,145],"The":[34,82,126,146,173,265,289],"study":[35,58,83,88],"aims":[36,59],"expand":[38],"understanding":[39,279],"how":[41,76,246,296],"organizations":[42,248],"ensure":[43],"necessary":[45,251],"from":[47,253,308],"experts":[49,218],"during":[50,142,228],"ERP":[53,103,123,132,241],"installations.":[54],"In":[55],"particular,":[56],"address":[61],"question":[63],"type":[66],"horizontal":[68,138],"mechanism":[70],"chosen":[71],"for":[72,137,317],"this":[73],"managers":[77,130],"make":[78],"these":[79],"choices.":[80],"Design/methodology/approach":[81],"is":[84,107,165,182],"a":[85,169,184,236,275],"replicated":[86],"case":[87],"based":[89,167,195],"on":[90,168,196,240],"interviews":[91],"with":[92,258],"project":[93,206,225,259],"leaders":[94],"in":[95,153,238],"nine":[96],"universities":[97],"judged":[98],"successful":[101],"PeopleSoft":[102],"implementations.":[104],"Thematic":[105],"analysis":[106],"applied":[108],"identify":[110],"factors":[112,281],"influencing":[113],"managerial":[114],"choices":[115],"organizational":[117,171,319],"decisions":[118,299],"made":[119,213],"assure":[121,249,306],"post\u2010implementation":[122,179,318],"support.":[124],"Findings":[125],"findings":[127,174,290],"indicate":[128,175],"that":[129,160,176,191,282],"implementations":[133],"recognize":[134],"necessity":[136],"coordinating":[139],"mechanisms":[140],"paper":[147,189],"finds":[148,190],"no":[149],"single":[150],"\u201cbest\u201d":[151],"structure":[152,163,181,226],"cases,":[155],"nor":[156],"does":[157],"observe":[159],"decision":[164],"always":[166],"deliberate":[170],"strategy.":[172],"selection":[177],"often":[183],"negotiated":[185],"outcome.":[186],"Ultimately,":[187],"outcomes":[193],"were":[194],"three":[197],"factors:":[198],"situated":[200],"context":[201],"original":[204],"implementation":[205,230],"goals;":[207],"nature":[209],"early":[211,297],"commitments":[212,307],"subject":[216,254],"matter":[217,255],"their":[220],"departments;":[221],"initial":[224],"used":[227],"phase.":[231],"Originality/value":[232],"This":[233],"research":[234,239],"fills":[235],"gap":[237],"structures":[243],"by":[244,270,294],"examining":[245],"localized":[247],"experts,":[256],"commencing":[257],"inception":[260],"through":[263],"post\u2010implementation.":[264],"results":[266],"contribute":[267,291],"theory":[269],"illustrating":[271],"value":[273],"process\u2010based":[276],"approach":[277],"affect":[283],"choice":[285],"structures.":[288,320],"practice":[293],"highlighting":[295],"management":[298],"methods":[302],"executives":[303],"chose":[304],"key":[309],"stakeholders":[310],"can":[311],"restrict":[312],"range":[314],"options":[316]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":3}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
