{"id":"https://openalex.org/W1998978347","doi":"https://doi.org/10.1108/02640470410561956","title":"An applied ethnographic method for evaluating retrieval features","display_name":"An applied ethnographic method for evaluating retrieval features","publication_year":2004,"publication_date":"2004-10-01","ids":{"openalex":"https://openalex.org/W1998978347","doi":"https://doi.org/10.1108/02640470410561956","mag":"1998978347"},"language":"en","primary_location":{"id":"doi:10.1108/02640470410561956","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02640470410561956","pdf_url":null,"source":{"id":"https://openalex.org/S902750600","display_name":"The Electronic Library","issn_l":"0264-0473","issn":["0264-0473","1758-616X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Electronic Library","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5019183919","display_name":"Roslina Othman","orcid":"https://orcid.org/0000-0001-7674-141X"},"institutions":[{"id":"https://openalex.org/I4164984","display_name":"International Islamic University Malaysia","ror":"https://ror.org/03s9hs139","country_code":"MY","type":"education","lineage":["https://openalex.org/I4164984"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Roslina Othman","raw_affiliation_strings":["Assistant Professor, Faculty of Information and Communication Technology, International Islamic University Malaysia, Kuala Lumpur, Malaysia","(Assistant Professor, Faculty of Information and Communication Technology, International Islamic University Malaysia, Kuala Lumpur, Malaysia)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Assistant Professor, Faculty of Information and Communication Technology, International Islamic University Malaysia, Kuala Lumpur, Malaysia","institution_ids":["https://openalex.org/I4164984"]},{"raw_affiliation_string":"(Assistant Professor, Faculty of Information and Communication Technology, International Islamic University Malaysia, Kuala Lumpur, Malaysia)","institution_ids":["https://openalex.org/I4164984"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5019183919"],"corresponding_institution_ids":["https://openalex.org/I4164984"],"apc_list":null,"apc_paid":null,"fwci":2.4217,"has_fulltext":false,"cited_by_count":18,"citation_normalized_percentile":{"value":0.91329792,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":98},"biblio":{"volume":"22","issue":"5","first_page":"425","last_page":"432"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10286","display_name":"Information Retrieval and Search Behavior","score":0.9943000078201294,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12031","display_name":"Speech and dialogue systems","score":0.9462000131607056,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.925599992275238,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-retrieval","display_name":"Information retrieval","score":0.7738363742828369},{"id":"https://openalex.org/keywords/relevance","display_name":"Relevance (law)","score":0.745389461517334},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.7406710386276245},{"id":"https://openalex.org/keywords/identification","display_name":"Identification (biology)","score":0.5664366483688354},{"id":"https://openalex.org/keywords/preference","display_name":"Preference","score":0.5500286817550659},{"id":"https://openalex.org/keywords/human\u2013computer-information-retrieval","display_name":"Human\u2013computer information retrieval","score":0.49514761567115784},{"id":"https://openalex.org/keywords/ethnography","display_name":"Ethnography","score":0.48410260677337646},{"id":"https://openalex.org/keywords/cognitive-models-of-information-retrieval","display_name":"Cognitive models of information retrieval","score":0.45389530062675476},{"id":"https://openalex.org/keywords/subject","display_name":"Subject (documents)","score":0.4461791515350342},{"id":"https://openalex.org/keywords/search-engine","display_name":"Search engine","score":0.3660445213317871},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.28201425075531006}],"concepts":[{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.7738363742828369},{"id":"https://openalex.org/C158154518","wikidata":"https://www.wikidata.org/wiki/Q7310970","display_name":"Relevance (law)","level":2,"score":0.745389461517334},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.7406710386276245},{"id":"https://openalex.org/C116834253","wikidata":"https://www.wikidata.org/wiki/Q2039217","display_name":"Identification (biology)","level":2,"score":0.5664366483688354},{"id":"https://openalex.org/C2781249084","wikidata":"https://www.wikidata.org/wiki/Q908656","display_name":"Preference","level":2,"score":0.5500286817550659},{"id":"https://openalex.org/C90288658","wikidata":"https://www.wikidata.org/wiki/Q3318149","display_name":"Human\u2013computer information retrieval","level":3,"score":0.49514761567115784},{"id":"https://openalex.org/C179454799","wikidata":"https://www.wikidata.org/wiki/Q132151","display_name":"Ethnography","level":2,"score":0.48410260677337646},{"id":"https://openalex.org/C21025794","wikidata":"https://www.wikidata.org/wiki/Q5141219","display_name":"Cognitive models of information retrieval","level":4,"score":0.45389530062675476},{"id":"https://openalex.org/C2777855551","wikidata":"https://www.wikidata.org/wiki/Q12310021","display_name":"Subject (documents)","level":2,"score":0.4461791515350342},{"id":"https://openalex.org/C97854310","wikidata":"https://www.wikidata.org/wiki/Q19541","display_name":"Search engine","level":2,"score":0.3660445213317871},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.28201425075531006},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C166957645","wikidata":"https://www.wikidata.org/wiki/Q23498","display_name":"Archaeology","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C95457728","wikidata":"https://www.wikidata.org/wiki/Q309","display_name":"History","level":0,"score":0.0},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02640470410561956","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02640470410561956","pdf_url":null,"source":{"id":"https://openalex.org/S902750600","display_name":"The Electronic Library","issn_l":"0264-0473","issn":["0264-0473","1758-616X"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The Electronic Library","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.6200000047683716,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":17,"referenced_works":["https://openalex.org/W1512231585","https://openalex.org/W1720887153","https://openalex.org/W1791093730","https://openalex.org/W1974051187","https://openalex.org/W1975599536","https://openalex.org/W1997332190","https://openalex.org/W2027258588","https://openalex.org/W2035038693","https://openalex.org/W2043533996","https://openalex.org/W2047621276","https://openalex.org/W2073214011","https://openalex.org/W2078885157","https://openalex.org/W2079126624","https://openalex.org/W2091804183","https://openalex.org/W2115930531","https://openalex.org/W2130948708","https://openalex.org/W2171508246"],"related_works":["https://openalex.org/W2040524271","https://openalex.org/W2737221483","https://openalex.org/W2378089507","https://openalex.org/W2010028841","https://openalex.org/W2292564116","https://openalex.org/W2368472114","https://openalex.org/W2157892460","https://openalex.org/W2403523226","https://openalex.org/W2275600344","https://openalex.org/W1996230590"],"abstract_inverted_index":{"This":[0],"paper":[1],"reports":[2],"on":[3,36],"a":[4,9,131],"study":[5,126],"conducted":[6],"to":[7,75,92,104,117,146],"develop":[8],"framework":[10,63],"for":[11],"evaluating":[12],"the":[13,40,61,66,71,87,95,137],"retrieval":[14,41,77,100,138],"features":[15,42,49,72,101],"using":[16],"an":[17],"applied":[18],"ethnographic":[19,121],"method.":[20],"Direct":[21],"observation,":[22],"interviews,":[23],"analysis":[24],"of":[25,39,70,82,86,94,111,134],"notes,":[26],"and":[27,43,80,84,114,140],"informal":[28],"social":[29],"interaction":[30],"were":[31,51,90,102,144],"done":[32],"with":[33],"ten":[34],"users":[35,129],"their":[37,44,142,147],"application":[38],"difficulties":[45],"in":[46,124],"searching.":[47],"Retrieval":[48],"evaluated":[50],"those":[52],"offered":[53],"by":[54],"12":[55],"database":[56],"providers.":[57],"Findings":[58],"revealed":[59,127],"that":[60,128,141],"proposed":[62],"successfully":[64],"gathered":[65],"data":[67],"needed.":[68],"Application":[69],"was":[73],"related":[74,91,103,145],"users'":[76],"tasks,":[78],"preference":[79],"style":[81],"searching,":[83],"understanding":[85],"features.":[88],"Difficulties":[89],"identification":[93],"appropriate":[96],"search":[97,105,118],"terms.":[98,119],"Expected":[99],"terms,":[106,113],"i.e.":[107],"relevance":[108],"feedback,":[109],"list":[110],"similar":[112],"assigning":[115],"values":[116],"Applied":[120],"method":[122],"used":[123],"this":[125],"have":[130],"substantial":[132],"amount":[133],"knowledge":[135],"about":[136],"features,":[139],"comments":[143],"subject":[148],"background.":[149]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2025-10-10T00:00:00"}
