{"id":"https://openalex.org/W1892405557","doi":"https://doi.org/10.1108/02635571111182755","title":"IPTV as a services distribution channel","display_name":"IPTV as a services distribution channel","publication_year":2011,"publication_date":"2011-09-27","ids":{"openalex":"https://openalex.org/W1892405557","doi":"https://doi.org/10.1108/02635571111182755","mag":"1892405557"},"language":"en","primary_location":{"id":"doi:10.1108/02635571111182755","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635571111182755","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5073475918","display_name":"Lorena Blasco\u2010Arcas","orcid":"https://orcid.org/0000-0002-7899-6077"},"institutions":[{"id":"https://openalex.org/I255234318","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28","country_code":"ES","type":"education","lineage":["https://openalex.org/I255234318"]}],"countries":["ES"],"is_corresponding":true,"raw_author_name":"Lorena Blasco\u2010Arcas","raw_affiliation_strings":["Department of Marketing, Universidad Zaragoza, Zaragoza, Spain"],"affiliations":[{"raw_affiliation_string":"Department of Marketing, Universidad Zaragoza, Zaragoza, Spain","institution_ids":["https://openalex.org/I255234318"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034959039","display_name":"Jos\u00e9\u2010Ignacio Aznar\u2010Baranda","orcid":null},"institutions":[{"id":"https://openalex.org/I255234318","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28","country_code":"ES","type":"education","lineage":["https://openalex.org/I255234318"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Jos\u00e9\u2010Ignacio Aznar\u2010Baranda","raw_affiliation_strings":["Communication Technologies Group (GTC), Department IEC, Aragon Institute of Engineering Research, Universidad Zaragoza, Zaragoza, Spain"],"affiliations":[{"raw_affiliation_string":"Communication Technologies Group (GTC), Department IEC, Aragon Institute of Engineering Research, Universidad Zaragoza, Zaragoza, Spain","institution_ids":["https://openalex.org/I255234318"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5034482324","display_name":"Blanca Hern\u00e1ndez Ortega","orcid":"https://orcid.org/0000-0003-0752-3202"},"institutions":[{"id":"https://openalex.org/I255234318","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28","country_code":"ES","type":"education","lineage":["https://openalex.org/I255234318"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Blanca Hern\u00e1ndez\u2010Ortega","raw_affiliation_strings":["Department of Marketing, Universidad Zaragoza, Zaragoza, Spain"],"affiliations":[{"raw_affiliation_string":"Department of Marketing, Universidad Zaragoza, Zaragoza, Spain","institution_ids":["https://openalex.org/I255234318"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5045420782","display_name":"Jos\u00e9 Ru\u00edz-Mas","orcid":"https://orcid.org/0000-0003-4690-6089"},"institutions":[{"id":"https://openalex.org/I255234318","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28","country_code":"ES","type":"education","lineage":["https://openalex.org/I255234318"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 Ruiz\u2010Mas","raw_affiliation_strings":["Communication Technologies Group (GTC), Department IEC, Aragon Institute of Engineering Research, Universidad Zaragoza, Zaragoza, Spain"],"affiliations":[{"raw_affiliation_string":"Communication Technologies Group (GTC), Department IEC, Aragon Institute of Engineering Research, Universidad Zaragoza, Zaragoza, Spain","institution_ids":["https://openalex.org/I255234318"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5073475918"],"corresponding_institution_ids":["https://openalex.org/I255234318"],"apc_list":null,"apc_paid":null,"fwci":2.7545,"has_fulltext":false,"cited_by_count":6,"citation_normalized_percentile":{"value":0.91710354,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"111","issue":"9","first_page":"1381","last_page":"1398"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9986000061035156,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9975000023841858,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9865000247955322,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/iptv","display_name":"IPTV","score":0.901809573173523},{"id":"https://openalex.org/keywords/interactivity","display_name":"Interactivity","score":0.8644111156463623},{"id":"https://openalex.org/keywords/personalization","display_name":"Personalization","score":0.7605506181716919},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5766553282737732},{"id":"https://openalex.org/keywords/testbed","display_name":"Testbed","score":0.5331943035125732},{"id":"https://openalex.org/keywords/channel","display_name":"Channel (broadcasting)","score":0.43160104751586914},{"id":"https://openalex.org/keywords/multimedia","display_name":"Multimedia","score":0.3948766589164734},{"id":"https://openalex.org/keywords/world-wide-web","display_name":"World Wide Web","score":0.3044375777244568},{"id":"https://openalex.org/keywords/telecommunications","display_name":"Telecommunications","score":0.17147469520568848}],"concepts":[{"id":"https://openalex.org/C2776855496","wikidata":"https://www.wikidata.org/wiki/Q177518","display_name":"IPTV","level":2,"score":0.901809573173523},{"id":"https://openalex.org/C144430266","wikidata":"https://www.wikidata.org/wiki/Q839721","display_name":"Interactivity","level":2,"score":0.8644111156463623},{"id":"https://openalex.org/C183003079","wikidata":"https://www.wikidata.org/wiki/Q1000371","display_name":"Personalization","level":2,"score":0.7605506181716919},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5766553282737732},{"id":"https://openalex.org/C31395832","wikidata":"https://www.wikidata.org/wiki/Q1318674","display_name":"Testbed","level":2,"score":0.5331943035125732},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.43160104751586914},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.3948766589164734},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3044375777244568},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.17147469520568848}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02635571111182755","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635571111182755","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"awards":[],"funders":[{"id":"https://openalex.org/F4320324111","display_name":"Universidad de Zaragoza","ror":"https://ror.org/012a91z28"}],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":56,"referenced_works":["https://openalex.org/W565621740","https://openalex.org/W1488218886","https://openalex.org/W1506233970","https://openalex.org/W1537898261","https://openalex.org/W1596057795","https://openalex.org/W1967268140","https://openalex.org/W1968755157","https://openalex.org/W1972898067","https://openalex.org/W1974574267","https://openalex.org/W1974987463","https://openalex.org/W1979985985","https://openalex.org/W1982983502","https://openalex.org/W1989528006","https://openalex.org/W1990304933","https://openalex.org/W1996645245","https://openalex.org/W2000525471","https://openalex.org/W2002626612","https://openalex.org/W2005215882","https://openalex.org/W2005257141","https://openalex.org/W2006238532","https://openalex.org/W2013530657","https://openalex.org/W2014856803","https://openalex.org/W2017449447","https://openalex.org/W2030617211","https://openalex.org/W2037577792","https://openalex.org/W2039467295","https://openalex.org/W2059486617","https://openalex.org/W2064340959","https://openalex.org/W2065674065","https://openalex.org/W2066713927","https://openalex.org/W2070418545","https://openalex.org/W2078122849","https://openalex.org/W2084235709","https://openalex.org/W2088791502","https://openalex.org/W2089235742","https://openalex.org/W2102744585","https://openalex.org/W2103356704","https://openalex.org/W2103371636","https://openalex.org/W2104884828","https://openalex.org/W2106293511","https://openalex.org/W2118519969","https://openalex.org/W2132663861","https://openalex.org/W2135787164","https://openalex.org/W2149402509","https://openalex.org/W2152655532","https://openalex.org/W2154591208","https://openalex.org/W2157869209","https://openalex.org/W2158685692","https://openalex.org/W2326713822","https://openalex.org/W2487240635","https://openalex.org/W3001796748","https://openalex.org/W3131571370","https://openalex.org/W4211068185","https://openalex.org/W4229521504","https://openalex.org/W4285719527","https://openalex.org/W7066514624"],"related_works":["https://openalex.org/W2883256816","https://openalex.org/W1480823701","https://openalex.org/W2077553827","https://openalex.org/W2171408034","https://openalex.org/W3003320923","https://openalex.org/W2319020389","https://openalex.org/W2026096544","https://openalex.org/W2381753980","https://openalex.org/W2153313608","https://openalex.org/W1566380396"],"abstract_inverted_index":{"Purpose":[0],"The":[1,19,42,136,181],"purpose":[2],"of":[3,11,24,49,61,81,96,101,116,161,167,171,183,187,198,218,222],"this":[4,184],"paper":[5,193],"is":[6,206],"to":[7,195],"analyze":[8,45],"the":[9,22,46,57,76,97,114,122,141,144,154,168,196,211,216,220],"adoption":[10,174,188],"IP":[12],"Television":[13],"(IPTV)":[14],"as":[15,28,127,200],"a":[16,84,201],"distribution":[17,203],"channel.":[18],"authors":[20,43,137],"test":[21],"effects":[23],"its":[25,173],"features,":[26],"such":[27],"personalization":[29,80,118,151],"and":[30,36,59,63,78,83,119,134,150,229],"interactivity,":[31],"on":[32],"users'":[33,123,132],"perceived":[34],"control":[35,133],"satisfaction":[37],"with":[38,65],"their":[39],"purchase":[40,47,124],"experience.":[41],"also":[44,138],"process":[48],"news\u2010on\u2010demand":[50],"packages,":[51],"in":[52,92,121,210,224],"which":[53,74,147,205],"users":[54,142,223],"can":[55],"personalize":[56],"contents":[58],"amount":[60],"news":[62],"interact":[64],"other":[66,155],"users.":[67],"Design/methodology/approach":[68],"A":[69],"testbed":[70],"platform":[71,146],"was":[72,89],"designed":[73],"integrates":[75],"interactivity":[77,120,149,228],"content":[79,117],"IPTV":[82,145,199],"2\u00d72":[85],"between\u2010subjects":[86],"factorial":[87],"design":[88],"developed,":[90],"resulting":[91],"four":[93],"experimental":[94],"scenarios":[95],"platform.":[98],"Multivariate":[99],"analysis":[100],"variance":[102],"analyses":[103],"have":[104],"been":[105,176],"applied.":[106],"Findings":[107],"Data":[108],"from":[109],"119":[110],"university":[111],"students":[112],"corroborate":[113],"importance":[115,217],"experience":[125],"configuration,":[126],"these":[128,162],"variables":[129],"increase":[130],"both":[131],"satisfaction.":[135],"confirm":[139],"that":[140,157],"preferred":[143],"combines":[148],"rather":[152],"than":[153,178],"designs":[156],"only":[158],"had":[159],"one":[160],"features.":[163],"Originality/value":[164],"In":[165],"spite":[166],"advantageous":[169],"features":[170],"IPTV,":[172],"has":[175],"slower":[177],"initially":[179],"expected.":[180],"causes":[182],"slow":[185],"pace":[186],"are":[189],"still":[190],"unclear.":[191],"This":[192],"contributes":[194],"understanding":[197],"new":[202],"channel,":[204],"an":[207],"underdeveloped":[208],"perspective":[209],"field.":[212],"Moreover,":[213],"it":[214],"demonstrates":[215],"fostering":[219],"collaboration":[221],"designing":[225],"services":[226],"through":[227],"personalization.":[230]},"counts_by_year":[{"year":2022,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":1}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}