{"id":"https://openalex.org/W2017958734","doi":"https://doi.org/10.1108/02635571011055117","title":"Capturing, structuring and maintaining knowledge: a social software approach","display_name":"Capturing, structuring and maintaining knowledge: a social software approach","publication_year":2010,"publication_date":"2010-06-29","ids":{"openalex":"https://openalex.org/W2017958734","doi":"https://doi.org/10.1108/02635571011055117","mag":"2017958734"},"language":"en","primary_location":{"id":"doi:10.1108/02635571011055117","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635571011055117","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5101669732","display_name":"Paul Jackson","orcid":"https://orcid.org/0000-0002-6973-8703"},"institutions":[{"id":"https://openalex.org/I12079687","display_name":"Edith Cowan University","ror":"https://ror.org/05jhnwe22","country_code":"AU","type":"education","lineage":["https://openalex.org/I12079687"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Paul Jackson","raw_affiliation_strings":["School of Management, Edith Cowan University, Joondalup, Australia"],"affiliations":[{"raw_affiliation_string":"School of Management, Edith Cowan University, Joondalup, Australia","institution_ids":["https://openalex.org/I12079687"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5101669732"],"corresponding_institution_ids":["https://openalex.org/I12079687"],"apc_list":null,"apc_paid":null,"fwci":9.5485,"has_fulltext":false,"cited_by_count":50,"citation_normalized_percentile":{"value":0.9762469,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"110","issue":"6","first_page":"908","last_page":"929"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11675","display_name":"Open Source Software Innovations","score":0.9829999804496765,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T14246","display_name":"E-Learning and Knowledge Management","score":0.9736999869346619,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.6823664307594299},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.6721363067626953},{"id":"https://openalex.org/keywords/knowledge-value-chain","display_name":"Knowledge value chain","score":0.666184663772583},{"id":"https://openalex.org/keywords/tacit-knowledge","display_name":"Tacit knowledge","score":0.5976117849349976},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"Knowledge sharing","score":0.5489100813865662},{"id":"https://openalex.org/keywords/explicit-knowledge","display_name":"Explicit knowledge","score":0.5476133823394775},{"id":"https://openalex.org/keywords/personal-knowledge-management","display_name":"Personal knowledge management","score":0.538810670375824},{"id":"https://openalex.org/keywords/knowledge-integration","display_name":"Knowledge integration","score":0.5181249976158142},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"Organizational learning","score":0.44118672609329224},{"id":"https://openalex.org/keywords/domain-knowledge","display_name":"Domain knowledge","score":0.42089757323265076},{"id":"https://openalex.org/keywords/process","display_name":"Process (computing)","score":0.4161122739315033},{"id":"https://openalex.org/keywords/knowledge-engineering","display_name":"Knowledge engineering","score":0.4153309166431427}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6823664307594299},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6721363067626953},{"id":"https://openalex.org/C191628500","wikidata":"https://www.wikidata.org/wiki/Q6423404","display_name":"Knowledge value chain","level":3,"score":0.666184663772583},{"id":"https://openalex.org/C2779561248","wikidata":"https://www.wikidata.org/wiki/Q743861","display_name":"Tacit knowledge","level":2,"score":0.5976117849349976},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.5489100813865662},{"id":"https://openalex.org/C56814567","wikidata":"https://www.wikidata.org/wiki/Q1323686","display_name":"Explicit knowledge","level":2,"score":0.5476133823394775},{"id":"https://openalex.org/C187572123","wikidata":"https://www.wikidata.org/wiki/Q2034224","display_name":"Personal knowledge management","level":3,"score":0.538810670375824},{"id":"https://openalex.org/C56289545","wikidata":"https://www.wikidata.org/wiki/Q6423376","display_name":"Knowledge integration","level":3,"score":0.5181249976158142},{"id":"https://openalex.org/C169735623","wikidata":"https://www.wikidata.org/wiki/Q1430172","display_name":"Organizational learning","level":2,"score":0.44118672609329224},{"id":"https://openalex.org/C207685749","wikidata":"https://www.wikidata.org/wiki/Q2088941","display_name":"Domain knowledge","level":2,"score":0.42089757323265076},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4161122739315033},{"id":"https://openalex.org/C84685590","wikidata":"https://www.wikidata.org/wiki/Q1540472","display_name":"Knowledge engineering","level":2,"score":0.4153309166431427},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1108/02635571011055117","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635571011055117","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},{"id":"pmh:oai:ro.ecu.edu.au:ecuworks-7297","is_oa":false,"landing_page_url":"https://ro.ecu.edu.au/ecuworks/6296","pdf_url":null,"source":{"id":"https://openalex.org/S2765015692","display_name":"Australasian Journal of Paramedicine","issn_l":"2202-7270","issn":["2202-7270"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ECU Publications Pre. 2011","raw_type":"journalarticle"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.4399999976158142,"id":"https://metadata.un.org/sdg/12","display_name":"Responsible consumption and production"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":67,"referenced_works":["https://openalex.org/W13003152","https://openalex.org/W94913644","https://openalex.org/W108421079","https://openalex.org/W129400212","https://openalex.org/W218825955","https://openalex.org/W1489479057","https://openalex.org/W1496226251","https://openalex.org/W1507696215","https://openalex.org/W1515810707","https://openalex.org/W1537187979","https://openalex.org/W1566481965","https://openalex.org/W1571827357","https://openalex.org/W1603672842","https://openalex.org/W1604954065","https://openalex.org/W1664374833","https://openalex.org/W1674669055","https://openalex.org/W1967199369","https://openalex.org/W1973007630","https://openalex.org/W1983182694","https://openalex.org/W1987697835","https://openalex.org/W1992324015","https://openalex.org/W1995182106","https://openalex.org/W2000465687","https://openalex.org/W2001333744","https://openalex.org/W2015486462","https://openalex.org/W2023762686","https://openalex.org/W2025183119","https://openalex.org/W2027320617","https://openalex.org/W2028449793","https://openalex.org/W2032458483","https://openalex.org/W2032903683","https://openalex.org/W2037064447","https://openalex.org/W2038231329","https://openalex.org/W2043533996","https://openalex.org/W2047491801","https://openalex.org/W2050106132","https://openalex.org/W2073506374","https://openalex.org/W2082950241","https://openalex.org/W2084208669","https://openalex.org/W2092904916","https://openalex.org/W2097696187","https://openalex.org/W2098118776","https://openalex.org/W2106919063","https://openalex.org/W2110567865","https://openalex.org/W2115925287","https://openalex.org/W2119401296","https://openalex.org/W2120100221","https://openalex.org/W2120949367","https://openalex.org/W2122124389","https://openalex.org/W2128099617","https://openalex.org/W2135459615","https://openalex.org/W2135943618","https://openalex.org/W2148277253","https://openalex.org/W2158287873","https://openalex.org/W2170801030","https://openalex.org/W2250502219","https://openalex.org/W2500056419","https://openalex.org/W2798285521","https://openalex.org/W3123487730","https://openalex.org/W3197129907","https://openalex.org/W4230172260","https://openalex.org/W4230871039","https://openalex.org/W4239689953","https://openalex.org/W4251673903","https://openalex.org/W4388134939","https://openalex.org/W6603832100","https://openalex.org/W6800892864"],"related_works":["https://openalex.org/W2998001464","https://openalex.org/W2125131552","https://openalex.org/W2145230620","https://openalex.org/W197700326","https://openalex.org/W2952030720","https://openalex.org/W2065014215","https://openalex.org/W3126320504","https://openalex.org/W4283707695","https://openalex.org/W2381684709","https://openalex.org/W2125102440"],"abstract_inverted_index":{"Purpose":[0],"Knowledge":[1],"capture":[2,45,73,119,154,189,198,207,249],"from":[3,29,76,199],"experts":[4,77,200],"is":[5,10,19,136,229],"important":[6],"when":[7],"that":[8],"knowledge":[9,44,51,75,83,118,125,145,148,183,188,193,197,206,222,239],"of":[11,26,49,74,124,144,151,179,187,237],"value,":[12],"scarce,":[13],"and":[14,46,85,98,106,128,139,147,155,158,184,218,224,231,254,261],"threatened":[15],"by":[16,161,216],"loss,":[17],"as":[18,95],"the":[20,23,30,72,152,177,185],"case":[21],"with":[22,102],"expected":[24],"departure":[25],"\u201cbaby":[27],"boomers\u201d":[28],"workforce.":[31],"This":[32,169],"paper":[33,58,111],"seeks":[34],"to":[35,114,142,181,220],"provide":[36],"a":[37,60,67,103,172,234],"theoretically":[38],"grounded,":[39],"practical":[40],"methodology":[41,68,89,170,208,228],"for":[42,71,175,191],"initial":[43,117,248],"ongoing":[47,122,159,252],"maintenance":[48,160],"this":[50,211],"using":[52],"\u201cWeb":[53],"2.0\u201d":[54],"technologies.":[55],"Design/methodology/approach":[56],"The":[57,88,110,205,227],"used":[59,90,215],"participatory":[61],"action":[62],"research":[63],"project":[64,212],"in":[65,78,194,201,210],"which":[66],"was":[69,112,131],"developed":[70],"an":[79,116,121,137,247,251],"organization":[80],"experiencing":[81],"both":[82],"loss":[84,146,223],"rapid":[86],"growth.":[87],"simple,":[91],"affordable":[92],"technologies":[93],"such":[94],"digital":[96,99],"cameras":[97],"editors,":[100],"Wikis":[101],"\u201csemantic":[104],"web\u201d":[105],"social":[107],"tagging.":[108],"Findings":[109],"able":[113],"integrate":[115],"into":[120,250],"cycle":[123],"organizing,":[126],"sharing":[127],"maintenance.":[129],"It":[130,241],"found":[132],"that,":[133],"whilst":[134],"it":[135],"economical":[138],"appropriate":[140],"solution":[141],"problems":[143],"sharing,":[149],"sustainability":[150],"information":[153],"its":[156],"validation":[157],"others":[162],"require":[163],"explicit":[164,182],"management":[165],"attention.":[166],"Research":[167],"limitations/implications":[168],"provides":[171],"process":[173,235],"model":[174,236],"investigating":[176],"conversion":[178],"tacit":[180],"effectiveness":[186],"methods":[190],"inter\u2010generational":[192],"particular,":[195],"but":[196],"general.":[202],"Practical":[203],"implications":[204],"derived":[209],"can":[213],"be":[214],"managers":[217],"practitioners":[219],"address":[221],"under\u2010utilization.":[225],"Originality/value":[226],"original":[230],"based":[232],"on":[233],"tacit\u2010explicit":[238],"conversion.":[240],"uses":[242,255],"cheap":[243],"accessible":[244],"tools,":[245],"integrates":[246],"lifecycle,":[253],"modern,":[256],"lightweight":[257],"Web":[258],"2.0":[259],"tools":[260],"concepts.":[262]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":7},{"year":2012,"cited_by_count":7}],"updated_date":"2026-03-25T14:56:36.534964","created_date":"2025-10-10T00:00:00"}