{"id":"https://openalex.org/W2084152593","doi":"https://doi.org/10.1108/02635570910991283","title":"Successful enterprise resource planning implementation: taxonomy of critical factors","display_name":"Successful enterprise resource planning implementation: taxonomy of critical factors","publication_year":2009,"publication_date":"2009-09-25","ids":{"openalex":"https://openalex.org/W2084152593","doi":"https://doi.org/10.1108/02635570910991283","mag":"2084152593"},"language":"en","primary_location":{"id":"doi:10.1108/02635570910991283","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570910991283","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"},"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5031137351","display_name":"Shahin Dezdar","orcid":"https://orcid.org/0000-0003-3484-5506"},"institutions":[{"id":"https://openalex.org/I33849332","display_name":"University of Malaya","ror":"https://ror.org/00rzspn62","country_code":"MY","type":"education","lineage":["https://openalex.org/I33849332"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Shahin Dezdar","raw_affiliation_strings":["Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia","Faculty of Business & Accountancy, University of Malaya, Kuala Lumpur, Malaysia#TAB#"],"affiliations":[{"raw_affiliation_string":"Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia","institution_ids":["https://openalex.org/I33849332"]},{"raw_affiliation_string":"Faculty of Business & Accountancy, University of Malaya, Kuala Lumpur, Malaysia#TAB#","institution_ids":["https://openalex.org/I33849332"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036015769","display_name":"Ainin Sulaiman","orcid":"https://orcid.org/0000-0002-8989-712X"},"institutions":[{"id":"https://openalex.org/I33849332","display_name":"University of Malaya","ror":"https://ror.org/00rzspn62","country_code":"MY","type":"education","lineage":["https://openalex.org/I33849332"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Ainin Sulaiman","raw_affiliation_strings":["Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia"],"affiliations":[{"raw_affiliation_string":"Faculty of Business and Accountancy, University of Malaya, Kuala Lumpur, Malaysia","institution_ids":["https://openalex.org/I33849332"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5031137351"],"corresponding_institution_ids":["https://openalex.org/I33849332"],"apc_list":null,"apc_paid":null,"fwci":24.9866,"has_fulltext":false,"cited_by_count":221,"citation_normalized_percentile":{"value":0.99713646,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":96,"max":100},"biblio":{"volume":"109","issue":"8","first_page":"1037","last_page":"1052"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.9998999834060669,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9833999872207642,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9793999791145325,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/implementation","display_name":"Implementation","score":0.7250761985778809},{"id":"https://openalex.org/keywords/critical-success-factor","display_name":"Critical success factor","score":0.7012035846710205},{"id":"https://openalex.org/keywords/enterprise-resource-planning","display_name":"Enterprise resource planning","score":0.6581437587738037},{"id":"https://openalex.org/keywords/taxonomy","display_name":"Taxonomy (biology)","score":0.6486943364143372},{"id":"https://openalex.org/keywords/coding","display_name":"Coding (social sciences)","score":0.6182948350906372},{"id":"https://openalex.org/keywords/computer-science","display_name":"Computer science","score":0.5933722853660583},{"id":"https://openalex.org/keywords/originality","display_name":"Originality","score":0.48937100172042847},{"id":"https://openalex.org/keywords/knowledge-management","display_name":"Knowledge management","score":0.45370006561279297},{"id":"https://openalex.org/keywords/process-management","display_name":"Process management","score":0.4513293504714966},{"id":"https://openalex.org/keywords/data-science","display_name":"Data science","score":0.3340821862220764},{"id":"https://openalex.org/keywords/management-science","display_name":"Management science","score":0.3275246024131775},{"id":"https://openalex.org/keywords/engineering","display_name":"Engineering","score":0.2094220221042633},{"id":"https://openalex.org/keywords/software-engineering","display_name":"Software engineering","score":0.17875224351882935},{"id":"https://openalex.org/keywords/qualitative-research","display_name":"Qualitative research","score":0.17844262719154358},{"id":"https://openalex.org/keywords/sociology","display_name":"Sociology","score":0.07761290669441223}],"concepts":[{"id":"https://openalex.org/C26713055","wikidata":"https://www.wikidata.org/wiki/Q245962","display_name":"Implementation","level":2,"score":0.7250761985778809},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.7012035846710205},{"id":"https://openalex.org/C2777960535","wikidata":"https://www.wikidata.org/wiki/Q131508","display_name":"Enterprise resource planning","level":2,"score":0.6581437587738037},{"id":"https://openalex.org/C58642233","wikidata":"https://www.wikidata.org/wiki/Q8269924","display_name":"Taxonomy (biology)","level":2,"score":0.6486943364143372},{"id":"https://openalex.org/C179518139","wikidata":"https://www.wikidata.org/wiki/Q5140297","display_name":"Coding (social sciences)","level":2,"score":0.6182948350906372},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5933722853660583},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.48937100172042847},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.45370006561279297},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4513293504714966},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3340821862220764},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3275246024131775},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2094220221042633},{"id":"https://openalex.org/C115903868","wikidata":"https://www.wikidata.org/wiki/Q80993","display_name":"Software engineering","level":1,"score":0.17875224351882935},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.17844262719154358},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.07761290669441223},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02635570910991283","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02635570910991283","pdf_url":null,"source":{"id":"https://openalex.org/S37320504","display_name":"Industrial Management & Data Systems","issn_l":"0263-5577","issn":["0263-5577","1758-5783"],"is_oa":false,"is_in_doaj":false,"is_core":true,"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Industrial Management & Data Systems","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.4099999964237213}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":40,"referenced_works":["https://openalex.org/W52319684","https://openalex.org/W1541708487","https://openalex.org/W1557101890","https://openalex.org/W1561583662","https://openalex.org/W1563631419","https://openalex.org/W1574787923","https://openalex.org/W1932447543","https://openalex.org/W1963514019","https://openalex.org/W1965077518","https://openalex.org/W1965925478","https://openalex.org/W1967696886","https://openalex.org/W1968051268","https://openalex.org/W1999893321","https://openalex.org/W2003119263","https://openalex.org/W2013088046","https://openalex.org/W2015965143","https://openalex.org/W2017170063","https://openalex.org/W2019093573","https://openalex.org/W2019585945","https://openalex.org/W2024054830","https://openalex.org/W2024180819","https://openalex.org/W2034785598","https://openalex.org/W2044131663","https://openalex.org/W2046511103","https://openalex.org/W2055227103","https://openalex.org/W2082150070","https://openalex.org/W2111628838","https://openalex.org/W2112076495","https://openalex.org/W2116720807","https://openalex.org/W2118464236","https://openalex.org/W2126546053","https://openalex.org/W2129571082","https://openalex.org/W2137990236","https://openalex.org/W2139797712","https://openalex.org/W2162243921","https://openalex.org/W2168494054","https://openalex.org/W3214833809","https://openalex.org/W4249179562","https://openalex.org/W4285719527","https://openalex.org/W6633660286"],"related_works":["https://openalex.org/W2137990236","https://openalex.org/W1647811377","https://openalex.org/W2337140707","https://openalex.org/W1487947030","https://openalex.org/W2299657254","https://openalex.org/W4308865987","https://openalex.org/W1942858812","https://openalex.org/W1934822599","https://openalex.org/W1973346257","https://openalex.org/W69991909"],"abstract_inverted_index":{"Purpose":[0],"The":[1,192],"purpose":[2,60],"of":[3,13,18,28,36,61,69,71,86,122,194,204,212],"this":[4,62,195],"paper":[5,44,63,159,196],"is":[6,64,82,135,145,160],"to":[7,51,65,91,154,174,182,201],"investigate":[8],"the":[9,59,72,95,116,167,172,208],"current":[10],"literature":[11,46,114,209],"base":[12],"critical":[14],"success":[15],"factors":[16],"(CSFs)":[17],"enterprise":[19],"resource":[20],"planning":[21],"(ERP)":[22],"implementations,":[23],"provide":[24],"a":[25,32,67,183],"systematic":[26],"compilation":[27],"CSFs,":[29],"and":[30,93,104,150,185],"present":[31],"new":[33],"comprehensive":[34],"taxonomy":[35,121,163],"CSFs":[37,52,74,124,131,181],"for":[38,53],"ERP":[39,54,123],"system":[40],"implementation.":[41],"Design/methodology/approach":[42],"This":[43,158],"compiles":[45],"that":[47,58],"highlighted":[48],"possible":[49],"references":[50],"implementation":[55,125],"projects.":[56],"Given":[57],"achieve":[66],"depth":[68],"understanding":[70],"various":[73],"already":[75],"identified":[76],"by":[77,179],"other":[78],"researchers,":[79],"\u201ccontent":[80],"analysis\u201d":[81],"used.":[83],"Four":[84],"stages":[85],"content":[87],"analysis":[88],"are":[89],"adopted":[90],"collect":[92],"analyse":[94],"literature,":[96],"i.e.":[97],"data":[98],"collection,":[99],"open":[100],"coding,":[101,103],"axial":[102],"selective":[105],"coding.":[106],"Findings":[107],"By":[108],"analyzing":[109],"all":[110],"CFSs":[111],"mentioned":[112],"in":[113,207],"during":[115],"last":[117],"ten":[118],"years":[119],"(1999\u20102008),":[120],"was":[126],"formulated.":[127],"In":[128],"total":[129],"17":[130],"were":[132],"identified,":[133],"which":[134],"then":[136],"categorized":[137],"into":[138],"five":[139],"main":[140],"categories.":[141,190],"Research":[142],"limitations/implications":[143],"Literature":[144],"collected":[146],"from":[147,152],"selected":[148],"databases":[149],"journals":[151],"1999":[153],"2008.":[155],"Practical":[156],"implications":[157],"significant":[161],"because":[162],"helps":[164],"us":[165],"organize":[166],"knowledge.":[168],"Taxonomy":[169],"can":[170],"help":[171,198],"researchers":[173,200],"make":[175],"their":[176,213],"search":[177],"easier":[178],"assigning":[180],"category":[184],"defining":[186],"relationships":[187],"between":[188],"those":[189],"Originality/value":[191],"output":[193],"will":[197],"future":[199],"increase":[202],"identification":[203],"related":[205],"studies":[206],"review":[210],"phase":[211],"work.":[214]},"counts_by_year":[{"year":2025,"cited_by_count":3},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":6},{"year":2021,"cited_by_count":8},{"year":2020,"cited_by_count":12},{"year":2019,"cited_by_count":14},{"year":2018,"cited_by_count":21},{"year":2017,"cited_by_count":14},{"year":2016,"cited_by_count":19},{"year":2015,"cited_by_count":27},{"year":2014,"cited_by_count":18},{"year":2013,"cited_by_count":17},{"year":2012,"cited_by_count":19}],"updated_date":"2025-11-06T03:46:38.306776","created_date":"2025-10-10T00:00:00"}